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Taylor C820, Original Operating Instructions, Page: 36 / 46

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Taylor C820 Original Operating Instructions Download Page 36

32

Model C820 & C822

Troubleshooting Guide

PROBLEM

PROBABLE CAUSE

REMEDY

16. The display reads “HOME

SWITCH NOT SEEN.”

a. Defective motor control.

a. Call a service technician.

b. Defective stepper motor.

b. Call a service technician.

c. Defective stepper motor wire

harness.

c. Call a service technician.

d. Defective home switch.

d. Call a service technician.

e. Broken platen cable.

e. Call a service technician.

Summary of Contents for C820

Page 1: ...Models C820 C822 Auto Lift Grills Original Operating Instructions 073739 M 9 23 10 Original Publication Updated 5 24 12 ...

Page 2: ...plate Model Number Serial Number Electrical Specs Voltage Cycle Phase Maximum Fuse Size Amps Minimum Wire Ampacity Amps Part Number E September 2010 Taylor All rights reserved 073739 M The word Taylor and the Crown design are registered trademarks in the United States of America and certain other countries Taylor Company 750 N Blackhawk Blvd Rockton IL 61072 ...

Page 3: ...tion 1 Electrical Connections 1 Installation 2 Installation of Cable Kit 2 Ventilation and Clearance 2 Grease Disposal Container 2 Section 2 To the Operator 3 Section 3 Safety 4 Section 4 Operator Parts Identification 6 C820 Exploded View 6 C822 Exploded View 7 Accessories 8 Section 5 Important To the Operator 9 ...

Page 4: ...ote Continuing research results in steady improvements therefore information in this manual is subject to change without notice Note Only instructions originating from the factory or its authorized translation representative s are considered to be the original set of instructions E September 2010 Taylor Original Publication Updated May 2012 All rights reserved 073739 M The word Taylor and the Crow...

Page 5: ...as well as poor performance or damage to the equipment Note All repairs must be performed by an authorized Taylor Service Technician This unit has many sharp edges that can cause severe injuries Site Preparation Review the area where the unit will be installed before uncrating the unit Make sure all possible hazards to the user or equipment have been addressed Electrical Connections The grill is s...

Page 6: ...t sheathed flexible cable not lighter than ordinary polychloroprene or oth er equivalent synthetic elastomer sheathed cord Code designation 60245 IEC 57 in stalled with the proper cord anchorage to relieve conductors from strain including twisting at the terminals and protect the in sulation of the conductors from abrasion Installation This machine is designed for indoor use only DO NOT install th...

Page 7: ...lor parts purchased from an authorized Taylor Distributor and the required service work is provided by an authorized Taylor service technician Taylor reserves the right to deny warranty claims on equipment or parts if non approved parts or refrigerant were installed in the machine system modifications were performed beyond factory recommendations or it is determined that the failure was caused by ...

Page 8: ...s unless the power supply to the grill has been disconnected must be performed by an authorized service technician S DO NOT operate the grill unless all service panels are restrained with screws S Stationary appliances which are not equipped with a power cord and a plug or other device to disconnect the appliance from the power source must have an all pole disconnecting device with a contact gap o...

Page 9: ...the grill to its original position use extreme caution to smoothly and slowly roll the grill backward into place Failure to do so may cause the grill to tip and will cause severe equipment damage or personal injury NOTICE all warning labels that have been attached to the grill to further point out safety precautions to the operator This piece of equipment is made in America and has American sizes ...

Page 10: ...R 8 PANEL BACK LOWER 069656 9 PANEL SIDE UPPER RIGHT 073989 10 SLIDE GREASE CAN RIGHT 069935 11 PANEL SIDE LOWER RIGHT 073991 12 NUT JAM 1 1 2 12 STEEL 073594 ITEM DESCRIPTION PART NO 13 CASTER 5 7 5 8 STEM 078377 14 CASTER GRILL 5 W LOCK 073240 15 KIT A GRILL CONTROL X73474 SER 16 BUTTON OPERATOR RED 076011 17 SWITCH ROCKER DPST 10A 076989 WP 18 SCREW 4 40 X 5 8 SLTD RND 039508 19 PANEL A FRONT L...

Page 11: ... SER 8 PANEL BACK LOWER 073550 9 PANEL A BACK SERVICE X73546 10 PANEL A SIDE UPPER RIGHT X72965 11 SLIDE GREASE CAN RIGHT 069935 12 PANEL SIDE LOWER RIGHT 073261 ITEM DESCRIPTION PART NO 13 NUT JAM 1 1 2 12 STEEL 073594 14 CASTER 5 7 5 8 STEM 078377 15 CASTER GRILL 5 W LOCK 073240 16 KIT A GRILL CONTROL X73474 SER 17 BUTTON OPERATOR RED 076011 18 SWITCH ROCKER DPST 10A 076989 WP 19 SCREW 4 40 X 5 ...

Page 12: ...ON BAR 072845 3 CLIP RELEASE MATERIAL W TAB 072673 4 SCRAPER TEFLON WIPER 075887 ITEM DESCRIPTION PART NO 5 STRIP REPLACEMENT 075888 6 HOLDER CLEANING 073736 7 PAD CLEANING 073737 8 CLEANER STERA SHEEN 6 1 QT CS 073160 SHOWN PER PLATEN SHOWN PER PLATEN NOTE EXTRA CLIPS ARE SENT WITH GRILL CONTACT YOUR LOCAL TAYLOR DISTRIBUTOR TO PURCHASE CLEANING PAD AND HOLDER ...

Page 13: ... 5 Important To the Operator Figure 4 ITEM DESCRIPTION 1 RAISE BUTTON 2 STANDBY COOK MODE BUTTON 3 MASTER POWER SWITCH 4 CLEAN MODE KEY 5 PROGRAM KEY ITEM DESCRIPTION 6 TEMPERATURE INDICATOR LIGHTS 7 POWER KEY 8 FUNCTION DISPLAY 9 MENU SELECT KEYS 10 USB COVER ...

Page 14: ... less than two platens perform the following steps as appropriate for your grill platen configuration Daily Opening Procedures Before operating the grill the release material sheets must be installed on the upper platens The release material sheets should be reversed and rotated on a daily basis black side vs gray side Perform the following steps for installing release material sheets CAUTION Make...

Page 15: ...bar at the top of the platen Figure 8 Step 5 Check the tightness of the release material against the upper platen Figure 9 Note Installing the release material sheets too tightly may cause premature failure of the sheet Step 6 Repeat steps 1 through 5 for the other upper platen Note Temperature checks should only be conducted with the release material sheets removed The release material must be re...

Page 16: ...um of 4 times per hour and more often during peak periods S DO clean daily on both sides using an approved high temperature grill cleaner and the grill cleaning pad and holder identified on page 8 IMPORTANT Clean the release sheets using the grill cleaning pad and holder identified on page 8 ONLY Using any other pad and holder will damage the release sheets Figure 12 Note Contact your local Taylor...

Page 17: ... the raise button or the standby button Figure 14 Step 2 Touch a menu key on the control to start the grill The grill will start heating up to the proper temperature The control will display the selected menu item and indicate BOTTOM TOO COOL and TOP TOO COOL The grill temperature indicators will be illuminated in amber Figure 15 Figure 16 When the grill is at the proper temperature the temperatur...

Page 18: ...2 The PASSWORD screen will appear Enter the following password STORE1 Press the OK key Figure 19 Step 3 The PROGRAM MODE screen will appear Figure 20 UNITS Key The UNITS key is used to select either English or metric units of measure The UNITS key toggles between English or metric units with each key press ADJUST VOLUME Key The ADJUST VOLUME key displays the current volume To increase or decrease ...

Page 19: ...splays the current set point temperature for the platen To increase or decrease the temperature use the UP and DOWN arrow keys BOTTOM TEMP This key displays the current set point temperature for the lower grill surface To increase or decrease the temperature use the UP and DOWN arrow keys Note When setting the temperatures for a given item the limits are 150 F to 450 F 66 C to 232 C for the upper ...

Page 20: ...d with that menu item in seconds To increase or decrease the seconds setting use the UP and DOWN arrow keys Upon completion of all programming selections save the selections by pressing the OK key To return to the main display screen without saving the programming selections press the X key SERVICE CONTACT INFORMATION Key Press the SERVICE CONTACT INFORMATION key to view the programmed service con...

Page 21: ...per software is loaded on the USB flash drive the next control board can be programmed from the USB flash drive Step 1 Repeat Steps 1 through 5 from Loading Store Menu Items to USB Step 2 Press the LOAD MENU FROM USB key Step 3 The control can display up to 5 different menu options loaded on the USB flash drive Select the key for the correct menu to load The control will display DONE at the bottom...

Page 22: ...t is very important that all patties be removed from the lower grill surface in the same sequence that they were placed before cooking Patties must be removed immediately after the upper platen has been raised to the OPEN position and after the meat has been seasoned Patties are generally placed two at a time from front to back of grill and right to left The removal order of the patties is shown i...

Page 23: ...ess the STANDBY button once Figure 30 The display reads MOVING DOWN as the platen lowers to the cook surface During the cooking cycle the display will show the name of the current menu item REMOVE IN and the time remaining until the product should be removed Figure 31 At the end of the cook cycle the control will display DONE a tone will sound and the platen will automatically raise Figure 32 Note...

Page 24: ...mponents may result Only use the RAISE button to open the upper platen Menu Parameters To view the settings and actual temperatures for the current item press and hold the menu item key a minimum of 5 seconds The screen will display the cook time gap setting temperature set points and actual temperature readings of each zone for that menu item Figure 35 If a key is not pressed within 20 seconds th...

Page 25: ... scraper for this step Step 4 Use the grill cloth to clean the back splash plate and bullnose areas as needed during operation Note To increase the life of the release material sheet wipe it with a clean sanitizer soaked folded grill cloth a minimum of four times every hour CAUTION The upper platen surface is very HOT To prevent burn injuries use extreme caution when wiping the release material sh...

Page 26: ... TO CLEAN will be displayed Figure 39 Step 3 Press the RAISE button to cancel the alarm Figure 40 Step 4 Put on heat resistant gloves Figure 41 CAUTION The upper platen surface and release material sheets are very hot To prevent burn injuries use extreme care Step 5 Wipe the exposed surface of the release material sheets with a clean sanitizer soaked grill cloth Figure 42 ...

Page 27: ...he clips and retainers in the sink Set them aside for future use Step 9 Set the release material sheets aside on a clean flat surface next to the sink until further cleaning is performed DO NOT fold crease or place them on sharp objects Figure 44 Step 10 Scrape the lower grill surface with the grill scraper from front to back Figure 45 Step 11 Use the wiper squeegee to push residual grease into th...

Page 28: ...TANT DO NOT SCRUB while applying grill cleaner in the following steps Step 16 Apply grill cleaner to the front side of the upper platens Figure 49 DO NOT use metal scrapers abrasive pads screens or wire brushes This could result in damage to the components Step 17 Apply grill cleaner to the platen cook surfaces Figure 50 Step 18 Apply grill cleaner to the back side of the platens Figure 51 Step 19...

Page 29: ...tens Step 29 Press the RAISE button to raise the lowered platen Step 30 With a clean sanitizer soaked grill cloth rinse the front sides and back of the platen surfaces Figure 54 Step 31 With a clean sanitizer soaked grill cloth rinse the platen cook surfaces Figure 55 Step 32 Press the STANDBY button to lower one of the platens Step 33 With a clean sanitizer soaked grill cloth rinse the inner edge...

Page 30: ...shock S burns from hot steam S liquid collecting inside the grill and destroying electrical components S damaged cook surfaces Step 38 Carefully pour warm water on the lower grill surface starting from the back to the front Use the squeegee to remove the cleaner from the grill surface Figure 57 To avoid damaging the grill S Never use grill screens on the upper platen or the lower grill surface S N...

Page 31: ...grill cleaning pad and holder Figure 59 Step 41 Rinse both sides of the release material sheets with a clean sanitizer soaked grill cloth Figure 60 Step 42 Place the release material sheets on a clean sanitized flat surface to air dry overnight Step 43 Wipe the lower grill surface with a clean sanitizer soaked grill cloth Repeat until no visible soil remains Step 44 Remove and empty the grease can...

Page 32: ... with a clean sanitizer soaked grill cloth Step 47 Wipe all exterior panels Step 48 Apply a light coat of vegetable oil to the entire lower grill surface Figure 63 Step 49 Leave the upper platens in the OPEN position overnight Step 50 Place the power switch in the OFF position Figure 64 ...

Page 33: ...service technician 3 One of the heat zones is overheating Display reads TOO HOT a The interface board is faulty a Call a service technician b The solid state relay is faulty b Call a service technician 4 The grill will not turn on when power switch is placed in the ON position a The restaurant circuit breaker has been tripped a Reset the circuit breaker b The control cord is not connected properly...

Page 34: ...cessor control is not set properly a Call a service technician 8 The upper platen opens too rapidly a The orifice check valve is incorrect or missing a Call a service technician 9 The display reads PLATEN NOT LATCHED a The pneumatic system is faulty a Call a service technician b The latch switch is faulty b Call a service technician c The latch solenoid is faulty c Call a service technician 10 The...

Page 35: ... 13 The product is not cooking evenly a The upper platen or lower grill surface is not clean and or has carbon build up a Closing procedures must be followed to properly clean the upper platen and the lower grill surface and to remove carbon build up b Release material sheet is worn b Replace release material sheet c The platen is not level c Call a service technician d The preset gap height is in...

Page 36: ...ME SWITCH NOT SEEN a Defective motor control a Call a service technician b Defective stepper motor b Call a service technician c Defective stepper motor wire harness c Call a service technician d Defective home switch d Call a service technician e Broken platen cable e Call a service technician ...

Page 37: ...ERATOR RED 076011 2 2 000 PANEL A LIGHT BOX BLOCKS BULLNOSE A C819 X69670 1 1 103 C820 S N M1086321 REPLACES X73541 BULLNOSE A C820 X73558 1 103 C820 S N M1051539 PRIOR BUSHING SNAP 11 16 ID X 7 8OD 010548 8 8 103 PANEL A LIGHT BOX BLOCKS BUSHING SNAP 1 3 8ID X 1 3 4OD 027712 7 4 103 BUSHING SNAP 1 5 16ID X 1 1 2 017008 3 3 103 CARD CHECKOUT GEN MKT INF GAPX 073441 1 1 000 CABLE PLATEN F REAR 0732...

Page 38: ...103 CONTROL MOTOR C8 GRILL X73279 SER 1 2 212 CONTROL GRILL TOUCH PAD 073474 312 SEE X73474 SER KIT A GRILL CONTROL GASKET CONTROL 072914 2 2 000 CONTROL LIMIT W SCREWS 078721 8 7 103 CONTROL MOTOR C8 GRILL X73279 SER 2 2 212 COVER A PLATEN X73256 2 1 103 COVER A USB WATERPROOF 073809 2 2 103 C820 S N M0122282 CROSS 1 4 FPT 1 562 SQ 077339 M 1 1 103 AIR COMPRESSOR CYLINDER AIR 6IN STROKE C C 07916...

Page 39: ...NESS A COMP VALVE C X73703 R 1 1 103 HARNESS A MOTOR C820 073892 2 2 103 HARNESS COMPRESSOR 073422 1 103 REMOVED FROM CONTROL 11 15 10 CONNECTOR PLUG 4 PIN 073889 2 2 PIN 062 24 20 GA 073890 8 8 CONNECTOR MATE LOCK 6 CIR PIN 028594 2 2 HARNESS SSR TO I O 073701 2 1 103 HARNESS SSR TO I O C820 073701 R 1 103 HARNESS SWITCH 073728 1 1 103 HARNESS PCB GR SWITCH 072529 2 2 103 HARNESS TOUCH CONTROL 07...

Page 40: ...95 5 1 1 103 FITTING SWIVEL ELBOW 1 4 OD 072695 6 1 1 103 GAUGE 130 PSI 1 8 MPT BACK M 072695 3 1 1 103 PIN 084 OD 14 20 AWG STRIP 021624 1 1 103 PLUG 1 8 MP NICKEL PLATED 020988 1 1 103 REGULATOR PRESSURE 0 120 PSI 072695 2 1 1 103 VALVE PRESSURE RELIEF 70 PSI 072695 4 1 1 103 VALVE SOLENOID 3 WAY 12 VDC 072695 1 2 1 103 MOTOR GEAR M32 35 STEPPER V3 073247 2 1 103 O RING 1 3 16OD X 103W 052733 12...

Page 41: ...PRIOR PLATEN A 2600W 208V SERV X73741 23 2 1 212 PLUG HOLE 7 8 DIA BLACK 010077 7 7 000 PLUG A USB CABLE 073808 2 2 000 C820 S N M0122282 COVER A USB WATERPROOF 073809 2 2 000 PULLEY PLATEN CABLE 072662 4 2 103 PULLEY PLATEN LEFT 073248 L 2 1 103 PULLEY PLATEN RIGHT 073248 R 2 1 103 RELAY SS 25A NON ALARM 240 VAC 074210 02 10 8 103 SCREW 1 4 20X3 8 SLTD ROUND 011694 8 8 000 SCREW 1 4 20X5 8 SERRAT...

Page 42: ...EFT 069936 1 1 103 SPRING EXTENSION LATCH 072617 8 4 000 PLATEN SPRING PIN SPRING UPPER 072542 4 2 000 SWITCH A LATCH C820 X73775 2 1 103 REPLACES X72852 SER U D 213 SWITCH SCREW TERMINAL 075780 2 1 103 SWITCH HOME POSITION 073764 2 1 103 SWITCH PRESSURE 240V 3HP 077879 C 1 1 103 AIR COMPRESSOR SWITCH ROCKER DPST 10AMP IP65 076989 WP 1 1 103 DOOR A LOWER C842 SWITCH SCREW TERMINAL 075780 2 1 103 T...

Page 43: ...03 400V 50HZ 3N 4 WIRE C82023GW79 C82223GW79 208V 60HZ 3PH ELECTRIC ROHS COMPLIANT CANADA LABEL WARN GRILL MCD SVC CAN 072658 CAN 3 3 000 MAN OPER C820 C822 073739 M 1 1 000 MAN OPER C820 FRENCH CANA DA 073739FCM 1 1 000 C82023GWWD 208V 60HZ 3PH ELECTRIC ROHS COMPLIANT WENDY S BIN TOOL STORAGE 073732 1 CLIP TOOL STORAGE 073827 1 CLIP TOOL STORAGE SIDE 073828 2 C82023GWDC 208V 60HZ 3PH ELECTRIC ROH...

Page 44: ...7NF 34 073745 1 103 DIAGRAM WIRING C820 073738 75 1 000 FILTER A C842 WHT BLK X72727 40 1 103 FILTER A M22E WHT BLK X79256 1 103 FUSE 4 AMP BK MDL 4 R 079837 040 1 000 GUARD LENSE 075288 2 103 HARNESS SWITCH C82075 073740 1 103 HEATER CAST 1900W 072657 75 6 103 LABEL CONTROL PANEL INTL 075699SYM3 1 000 MAN OPER C820 FRENCH 073739FM 1 000 PLATE CORD MOUNT C820 HI 073743 1 103 PLATEN A 2600W 230V X7...

Page 45: ...Model C820 073526 23 10 11 ...

Page 46: ...Model C822 073526 23R 10 11 ...

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