Taylor 390, Operator'S Manual, Page: 27 / 36

Section 8
8-1
Model 390
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem Probable Cause Remedy
Page
Ref.
1. No product being
dispensed with draw
valve opened.
a. Improper mixing of product. a. Carefully follow directions for mixing
product.
_ _
b. Mix low condition. b. Add mix to mix hopper. 5-1
2. Product too thin. a. Improper mixing of product. a. Carefully follow directions for mixing
product.
_ _
b. Missing, incorrectly installed, or
bad scraper blades.
b. Replace or install correctly. 6-1
c. Consistency control needs
adjusting.
c. Contact a service technician. _ _
3. Product too stiff. a. Consistency control knob needs
adjusting.
a. Contact a service technician. _ _
b. Improper mixing of product. b. Carefully follow directions for mixing
product.
_ _
c. Insufficient product in the freezing
cylinder.
c. Keep hopper full of mix.
5-1
4. The freezing cylinder
walls are scored.
a. The scraper blades are damaged. a. Replace the scraper blades. 6-1
b. The front bearing is missing or
worn.
b. Install or replace the front bearing.
6-3
c. Unit was placed in AUTO before all
sanitizing solution was removed
from freezing cylinder.
c. Place unit in AUTO only after priming
is complete and all sanitizing solution
is removed.
6-3/6-4
d. Broken pins on beater assembly. d. Repair or replace the beater
assembly. Make sure the scraper
blades are properly seated on pins.
6-1
e. The beater assembly is bent. e. Call service technician to repair or
replace the beater and to correct the
cause of insufficient mix in the
freezing cylinder.
_ _ _
5. Unable to remove drive
shaft.
a. Lubrication on hex end of drive
shaft.
a. Do not lubricate the hex end. Contact
service technician for removal.
6-1
b. Rounded corners of the drive shaft,
drive coupling, or both.
b. Replace drive shaft, drive coupling, or
both.
_ _
6. Excessive mix leakage
in rear drip pan.
a. Improper or inadequate lubrication
on drive shaft O-ring or seal on
drive shaft.
a. Use an approved food grade lubricant
(example: Taylor Lube) and follow
lubrication procedures.
6-1
b. Bad or missing O-ring or seal on
drive shaft.
b. Replace rubber parts every 3 months.
9-1
c. Worn rear shell bearing. c. Contact a service technician for
replacement.
_ _
7. No freezer operation
with unit in the AUTO
position.
a. Unit unplugged. a. Plug cord in wall receptacle.
_ _