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© COPYRIGHT 2006-2008 PRODEA SYSTEMS, INC. ALL RIGHTS RESERVED.
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© COPYRIGHT 2006-2008 PRODEA SYSTEMS, INC. ALL RIGHTS RESERVED.
DEVICE FAQ
Question
Answer
My device shows up in
the Settings > Network
and Device > Devices
list but has a “No” in
the “Usable” column.
The LED on my Home
Center is green.
Disconnect the device from the Home Center and delete the
device from the device list. Then reconnect the device to the
Home Center.
My voice calls
experience a lot of
interference.
If the sound on your phone receives a lot of interference, try the
following.
• Check the connections on your equipment.
• If you have a cordless phone, try changing your phone’s
channel to regain service.
• Stay away from anything that may be causing interference,
such as a microwave oven.
Voice quality poor
Try walking closer to the basestation or make sure there
is no environmental interference. If the issue persists, try
recalling the number. If applicable, try changing your phone’s
channel.
Question
Answer
I plugged in all of my
devices but I don’t see
any in the Device list.
Reboot the Home Center by powering it down and powering
it back up.
My device shows up in
the Settings > Network
and Device > Devices
list but has a “No” in
the “Usable” column.
The LED on my Home
Center is green.
If in the Settings > Network and Device > Devices list your
device does not display or “No” is listed in the “Usable”
column; or you did not receive a test ring (for voice services).
Power down the device. Delete it from the Devices list in the
list. Power up the device The device should show up in the
Device list with a “Yes” in the “Usable” column.
Wi-Fi Protected Setup
(WPS) is not working.
What can I check?
To use WPS, your wireless network security mode must be
set to WPA or WPA2. WPS does not work if your wireless
security mode is WEP.
My voice calls
experience a lot of
interference.
If the sound on your phone receives a lot of interference.
If you have a cordless phone, try changing your phone’s
channel to regain service.
I did not receive a test
ring.
If you have a 2.4 GHz phone, it is possible that the Home
Center Wi-Fi will interfere with the phone service. In this
case, try changing your phone’s channel to regain service.
I plugged in all of my
devices but I don’t see
any in the Device list.
Reboot the Home Center by powering it down and powering
it back up.
