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What is the storage capacity of my Tata Swach Ultima Silver RO?
Tata Swach Ultima Silver RO
has tank volume of 7ltrs. The process of filling the tank
is fully automatic and when you take water out of the tank, the purification process
automatically starts and refills the storage tank.
What is the purification rate of my Tata Swach Ultima Silver RO?
Tata Swach Ultima Silver RO
can purify water upto 15 ltr/hr. However time taken to
purify water depends upon the life of filters, the input water pressure, TDS and other
impurities present in water.
Which consumables require periodic replacement?
Consumables such as the two Sediment Filter cartridges, Pre and Post GAC cartridges,
RO membrane and UV lamp need periodic replacement depending upon the end-of-
life indication, service schedule or fault indication as shown on display panel. Please
note that the life of the consumables is dependent on the input water quality.
What should I do when there is no purified water in the tank?
In case there is no purified water in the tank; you need to first check for any red
indication on the Double-i-Care
TM
indicator. Please call Tata Swach Toll-free number
1800-2-585858 for change of cartridges or any other assistance required.
How long is the stored water in the Tata Swach Ultima Silver RO safe to drink?
It is advised to drain out the stored water if not consumed within two days.
How can I use the rejected water?
It is not recommended to use reject water for any kind of consumption. However you
can use it for gardening or cleaning floors.
What should I do if any part of purifier gets broken?
Please call the Tata Swach Toll-free number 1800-2-585858. Our technician will visit
your house and guide you on the repairs required. There will be a nominal visiting
charge and all replacements shall be on a chargeable basis
Can I open and service my Tata Swach Ultima Silver RO?
It is not recommended to open and service the purifier yourself. Call our customer
care if you face any issue which requires servicing or opening the purifier.
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FAQ/ TROUBLESHOOTING
