TATA Motors Harrier XE, Owner'S Manual

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EMERGENCY AND BREAKDOWN ASSISTANCE
165
24 X 7 Road Assistance
Dear Customer,
It is our responsibility and our endeavor
to ensure that you have our complete
service backup, wherever and whenever
you need the same. When you have a
road network that spans wide area, the
probability of a breakdown happening
within hailing distance of a TATA MO-
TORS Authorized Workshop is very low.
It is precisely for this reason, we have
tied up with TVS AA, who will provide
breakdown assistance including towing
to the nearest TATA MOTORS Authorized
Workshop through their Authorized Ser-
vice Providers (ASP).
The
24X7
On Road Assistance Program
shall be automatically available to your
vehicle for the duration of Warranty pe-
riod. The program shall also be availa-
ble, if you avail the same post warranty.
Response Time ** for the On Road
Assistance Program
Within City
Limits
60 minutes
On State or Na-
tional High-
ways
90 minutes
Ghat Roads
and other
places
120 minutes
** (The response time will depend on
the location, terrain, traffic density and
the time of the day.)
Standard procedure when calling
for On Road Assistance in case of a
breakdown:

Dial the toll free help line number –
1800 209 7979

Identify your vehicle with the Vehicle
chassis number that is available in
the Owner’s Manual.

Explain your exact location with land-
marks and tell us about the problem
you face with the vehicle.

Park your vehicle on the edge of the
road, open the bonnet and put on the
hazard warning signal.

Place the advance warning triangle
supplied with the vehicle approx.
3
m
from the vehicle in the direction of
oncoming traffic.