10
10
en
Problem
Cause
Solution
The appliance does not
recognise the inserted
T DISC and remains
in energy-saving mode
(dimmed, lighting Status
LED
3
) or Status LED
3
lights up red.
No T DISC inserted.
Check that a T DISC has been inserted.
The appliance does not
recognise the bar code.
Clean the T DISC reading window with a
soft, damp cloth.
Smooth out the foil of the T DISC with your
finger so that the bar code can be read.
Use a new T DISC.
If the problem persists, contact the
TASSIMO careline.
The brewing unit is not
closed properly.
Clean the brewing unit with a soft, damp
cloth, paying particular attention to the lid
area.
The brewing unit cannot
be securely closed.
The piercing unit or the
T DISC support has not
been correctly inserted.
Press the piercing unit into its holder using
both thumbs (until an audible click is
heard).
The T DISC has not been
correctly inserted.
Reinsert the selected T DISC. Make sure
that it is placed in the T DISC support with
the printed side facing downwards. Place
the tab of the T DISC in the slot.
The brewing unit is not
closed properly.
Clean the brewing unit with a soft, damp
cloth, paying particular attention to the lid
area.
Press the lid down until it audibly clicks
into place.
The brewing unit cannot
be opened.
The brewing unit is still
locked.
Wait until the Status LED
3
has stopped
blinking before attempting to open the
brewing unit.
If the brewing unit stays locked, contact the
TASSIMO careline.
Fill water tank
2
lights up.
There is not enough water in
the water tank.
Fill the tank with cold, fresh water as far as
the
max
mark. Reinsert the water tank.
Fill water tank
2
lights
up even though there
is enough water in the
water tank.
The float in the water tank
is stuck.
Clean the water tank and free the float.
The water tank is not
inserted correctly.
Check that the water tank has been
correctly inserted.
Descale
1
lights up or
starts flashing.
The appliance needs to be
descaled.
Descale the appliance. Please refer here to
the section
f
Descaling
.
Descale
1
lights up
or starts flashing even
though decalcified water
has been used.
Even decalcified water
contains low amounts of
calcium carbonate.
Descale the appliance. Please refer here to
the section
f
Descaling
.
Troubleshooting
h
TAS12xx_1Text_EU.indb 10
19.03.2013 14:52:24
