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Please contact the Manufacturer in the event of a canopy
malfunction or failure. Users shall not make any repairs to a faulty
canopy.
The manufacturer shall not be liable for random events affecting
the product, such as: weather conditions below/ above the
standards presented in the product sheet; as well as
electromagnetic disturbances, electrical discharges
and power
surges.
During rainfall, snowfall, hail, and strong winds (exceeding the
permissible standards for a structure of a particular size), the
canopy shall be folded immediately. Failure to comply with the
above recommendation increases the probability of damage,
canopy destruction or accident, as well as loss of warranty.
The canopy is not designed to carry snow loads. In the event there
is snow on the canopy panels or the panels are covered in ice,
please remove the snow and/ or ice layer immediately.
In order to maintain the water drainage system unobstructed, it is
necessary to check and remove waste such as leaves, conifer
needles, and other type of waste from the gutters at least twice a
year. This shall help maintain the flow capacity of the gutters
mounted in the supporting legs of the structure. The manufacturer
recommends that structures installed in the vicinity of natural
environment shall be cleaned as often as it may be required.
It is recommended to check the state of the structure - in
springtime, before the start of the summer season, and in the fall
- before the canopy is closed for the winter season. The structure
may be checked more often if alarming events occur. Defects
resulting from failure to comply with the above shall not be covered
by the manufacturer's warranty.
Due to the design of the structure, the guide rails and the canopy
profiles shall be checked for the presence of ice before opening/
closing the canopy, particularly during cold temperatures. Icing
may damage the components of the guides themselves as well as
the electrical components and this shall not be covered by the
manufacturer's warranty. It is recommended to check the flow
capacity of the guides each time before switching the canopy on
(in case any foreign matter, such as leaves, sticks, insects or
