05/06
Trouble Shooting Guide
Warranty
This product is covered by TaoTronics Limited Warranty for 12 months from
the date of its original purchase. If manufacturing defects occur, please
contact TaoTronics support team immediately to launch a warranty claim.
We will instruct you on how to return the defective unit back to us for repair
or replacement. Please do not return without seller authorization.
•
Statement
We can only provide after sale service for products that are sold by
TaoTronics or TaoTronics authorized retailer and distributors. If you have
purchased your unit from a different place, please contact your seller for
return and warranty issues.
Problem
Possible Cause
Solution
The lamp does
not light up
No power supply
Power on correctly
The lamp is
not turned on
Check User Manual
The touch
panel is not
responsive
Wet hand
Touch the panel
with dry hands
Voltage fluctuation
causing panel failure
Disconnect power
to restart
the lamp
LED failure
LED component fails
Please contact
TaoTronics
Support Team
Please contact TaoTronics
Support Team
Please contact TaoTronics
Support Team
Bad smell
Power adapter fails
Short circuit
