Tanz THA521IR User Manual Download Page 39

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FAQ

Appendix

1.When I connected to the computer to watch live video, the video went slowly and delayed
more and more seriously. Why?

--Please check your network whether it is standard. For example, you can replace the network cable with a
new one that is tested and qualified.

2.When I log in the device by IE, the log-in screen was displayed, but I can’t log in. Why ?

--Please check the IE, internet options->privacy->settings, and make sure the setting level is below “medium”.

3.Why can’t I log in after I adjust the privacy safety setting to “medium”?

--Please download the 'active.exe' and install it before logging in.

4.Why do parts of setting buttons become invalid after running for a long time?

--It is due to the excessive caching, please clean the IE caching, relog-in the page. Please press
'Ctrl+Shift+Delete' to clean.

Summary of Contents for THA521IR

Page 1: ...THA521IR Network High Speed Dome User Guide ...

Page 2: ...Contents 1 5 7 9 38 36 39 4 Camera Setup Instruction 5 Appendix 6 Specifications Dimensions 2 Introduction 1 Before installation reading this manual 7 Unit Specifications 3 Installation instruction ...

Page 3: ...s Symbol Type Description Warning An important instruction or a and set of important instructions that can lead to severe injury or even death if not followed Caution An instruction or a and set of instruction that can lead to personal injury and or property damage if not followed In Text Symbol Type Description Caution Note products must read this operation manual carefully before use and stick t...

Page 4: ...ment C If the equipment has been exposed to rain or water D If the equipment does not operate normally by following the controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technicial to to restore the equipment to its normal operation E If the equipment has been dropped or the ...

Page 5: ...take this item for environmentally safe recycling 16 Field Installation should conform to all local rules 17 Correct Batteries Warning Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions 18 Tmra A manufacturer s maximum recommended ambient temperature installer may determine a suitable maximum operating environment for the equipment...

Page 6: ...ontrast situations Slow shutter support for improved low lighting video capture performance Day Night Built in IR cut filter Quick and easy firmware upgrade over network Redundant firmware and auto recovery features for improved system stability Service analog video out Pal NTSC Pan Tilt control based on micro stepping motor technology 254 preset 8 tour 8 auto scan 8 group 4 pattern 16 schedule Po...

Page 7: ...T ALARM OUT SPEED DOME CABLE Analog Video output CN8 CN9 1 2 3 4 5 6 7 8 9 10 IP CONNECTOR 1 2 3 4 5 6 8 7 9 10 11 DC 12V OUTPUT AUDIO OUT 11 Junction box PCB detail Video Cable Audio Out Alarm Out Sensor In Audio Pickup Network microSD Card Wiring and Connection Instruction AC24V DC12V ...

Page 8: ...g accessories are included External appearances and colors of the accessories may vary depending on the model MANUAL Main Body with mount Accessories IP PTZ with pendant mount User Manual L Tool Screw Tool Gloves IP PTZ with wall mount Cable Grand Torx Wrench Expansion Bolt Optional Mount Pole Bracket Corner Bracket ...

Page 9: ...s for buried pipes and cables drill fixing holes suitable for the bolts supplied with the speed dome 2 Installation Instruction Horizontal line Horizontal line Note 1 Make sure the plate on horixontal level 2 Make four holes with 10mm drill Horizontal line Horizontal line Note 1 Make sure the plate on horixontal level 2 Make four holes with 10mm drill Pendent option Pendent option Remove the junct...

Page 10: ...ty chain is properly connected 6 Lanyard 4 Complete the install 1 1a wall bracket option After making all the connections to the PCB fit the junction box cover with the four screws 2 1b pendent option After making all the connections to the PCB raise the dome assembly to the junction box connect the dome cable to the PCB and fix with the four screws Seal Seal ...

Page 11: ...ith pop down menu Page Safety Tools And click on Internet Options pop up screen Custom level x Apply Cancel OK Internet Options General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Internet Local intranet Trusted sites Restricted sites Sites Internet Reset all zones to default level Custom level Defaul t level Medium high This zone is for...

Page 12: ...le Enable RunActiveX controls and plug ins Disable Enable Prompt Disable Enable ScriptActiveX controls marked safe for scripting Automatic prompting for file dowrloads Prompt Disable Enable Administrator approved Downloads After completing the settings click then pop up dialog box Click to exit the dialog box And then click exit the dialog box OK Yes OK x NO Yes Warning Are you sure you want to ch...

Page 13: ...ce will be displayed properly Add on Disabled Security Settings at Risk Information Bar Help Run Add on Run Add on on All Websites What s the Risk The second case If the following dialog box appears select Disable add ons and then select on all websites run add ins Run add ins ActiveX Controls dialog box will pop up Click the button the main interface will be displayed properly Run Internet Explor...

Page 14: ...t IP IPCamera Web Service Listen Streaming Strram1 Real time first Player Mode Talk Photo Record 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26 25 1920x1080 7793 Kbps 25 fps 2014 07 15 02 30 26 Tues 28 Restore Panorama Full Screen 12 4 1 2 3 4 5 6 7 8 9 27 13x Pan 57 36 Pilt 1 38 29 Camera Setup Instruction ...

Page 15: ...own Press this button to turn the speed dome left Press this button to turn the speed dome right Adjust the speed dome running speed Press to zoom in press to zoom out Press to focus near press to focus far Press to enlarge iris press to stop down iris To enable 3D positioning function To enable Wiper Not available To enable LED light Not available Display current video information Display current...

Page 16: ...re Protocol Onvif Protocol Type v2 4 1 Protocol Version Information Information Device Management View Setup Exit IP IPCamera Web Service Information Account Recording Configure media Device I O PTZ Alarm Trigger Maintenance Status Device Device name Device ID 020b20 IP Camera Company nsd 1 2 1 6 Firmware Version Save Manufacture Firmware Protocol Onvif Protocol Type v2 4 1 Protocol Version Inform...

Page 17: ...rigger Maintenance Device Management Identification Bonjour Local connection property IP Settings PPPoE Port settings IP protocol DHCP IP Save Date Time QoS UPnP DDNS SMTP Mobile view IP address Internet protocol version Ipv4 Obtain an IP address automtically from DHCP Static IP Refresh SNMP Identification Bonjour IP Settings PPPoE Port settings PPPoE Login Date Time QoS UPnP DDNS SMTP Mobile view...

Page 18: ...e to function properly IP Settings PPPoE Port settings Date Time QoS UPnP DDNS SMTP Mobile view SNMP UPnP If the camera is connected to the network via an IP router or NAT select this option to connect to the camera without setting up port forwarding The IP router or NAT must be enabled with UPnP for this feature to function properly Identification Bonjour Date Time Time Save Internet time Device ...

Page 19: ...he sender email box user name Password input the sender email box password Recipient E mail address input recipient email address Transport Mode select the mode of email encrypted or not encrypted Upload snapshot tick to upload snapshot together with the email Mobile view Tick to enable mobile monitoring function Use mobile to scan the two dimensional code to install app file and watch the video I...

Page 20: ...cation Bonjour App Download Download app IPhone Download app Android Identification Bonjour IP Settings PPPoE Port settings Date Time QoS UPnP DDNS SMTP Mobile view SNMP Identification Bonjour Identification IDENTIFICATION Onvif OFF RTSP OFF CGI ON Set Refresh IP Settings PPPoE Port settings Date Time QoS UPnP DDNS SMTP Mobile view SNMP Identification Bonjour Bonjour Save Refresh Enable mobile mon...

Page 21: ...n Setup Source Resolution Streaming Setup Save Video system ROI 1920x1080 Stream ID Stream1 Video Encode H264 High Profile Audio Encode G711 ULAW Resolution 1920x1080 I frame Interval 90 1 90 Frames Frame Rate 25 Bitrate Mode VBR Bitrate Limit 8000 200 12000kbps Quality 1 9 higher is better 6 Refresh Save Configure media Multicast Quality The higher quality the better image quality and the higher ...

Page 22: ...cific area when camera working at a lower bit rate settings premise Note ROI is not available in VBR mode Streaming OSD Video system ROI ROI Stream1 Streaming ROI Parameter Enable ROI The ROI is not effect at VBR made Save Refresh Multicast Multicast Multicast Streaming OSD Video system ROI Multicast Set Refresh IP Multicast Prot 20 Camera Setup Instruction If we need 30 fps video we change to NTS...

Page 23: ...ll PTZ Image PTZ Zoom Focus IRIS 3D Wipers Light Preset Tour Scan Pattern Group Schedule Power UpAction Motor Speed ParkingAction Prest ID Preset name Delete 1 2 3 4 8 Preset1 Preset2 Preset3 Preset4 Preset8 Add Refresh Info Display Privacy Call Preset Tour Scan Pattern Group Schedule Power UpAction Motor Speed ParkingAction Prest ID Preset name Delete 1 2 3 4 8 Preset1 Preset2 Preset3 Preset4 Pre...

Page 24: ...Point List Action type Action ID Preset Tour Scan Pattern Group Schedule Power UpAction Motor Speed ParkingAction 1 Group1 Call 1 g1 To program a pattern the user needs to define pattern ID and name press start to record desired path which would be recorded in the camera then press stop the path recording would be stopped 4 patterns could be programmed To program a scan the user needs to define sc...

Page 25: ... Group Schedule Power UpAction Motor Speed ParkingAction Motor Speed Sase Refresh 30 Parking action Action Id Sase Sacan1 Refresh Parking action Action type Sacan Wait time 3 Preset Tour Scan Pattern Group Schedule Power UpAction Motor Speed ParkingAction Allow user to define power up action among preset scan pattern group To program a schedule the user needs to define schedule ID name action type...

Page 26: ...ze HLC WDR Slow Shutter OFF OFF Mirror Standand Gamma Vertical OFF Auto OFF OFF OFF OFF Sharpness Saturation Brightness 50 29 67 Focus Setup Image Setup Shift the bar to adjust camera brightness saturation sharpness It allow the user to select mirror mode among None horizontal vertical horizontal vertical Gamma AE mode slow shutter 3D DNR WDR BLC HLC digital zoom image stabilize AWB and defog func...

Page 27: ...e to confirm MASK then MASK is set successfully 4 Click Remove to delete specific MASK Click Clean to delete all 8 MASKS Info display Select to display PTZ info or not D N setup Focus setup Image setup D N setup D N mode Auto PTZ Image Info display Privacy PTZ Zoom Focus IRIS Privacy mask Save Refresh Clear PTZ Image Info display Privacy PTZ Info ON Allow user to set D N mode including auto day ni...

Page 28: ...output will be delayed for a period of time Trigger Period Alarm out status will last for a period of time View Setup Exit IP IPCamera Web Service Device I O PTZ Alarm I O Audio in Audio in configure Audio in type Line IN Save Refresh Enable audio in Audio in volume 0 Alarm I O Audio in Audio in configure Audio In Type Line IN Save Refresh Enable audio in Audio in Volume 0 Save Refresh Information...

Page 29: ...e2 Schedule2 All Time Sase cancel 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 Area Allow the user to define motion area and sensitivity level Allow the user to program 3 schedules each day Information Configure media Device Management...

Page 30: ...val Alarm out 1 2 3 4 Alarm Out PTZAction PTZ name NO Operration Trigger PTZ Camera Email FTP Send alarm to specified mail address Email test TransportMode Not encryterd Recipient E mailAddress Enable SMTP Password User Sender E mailAddress SMTP Server Port SMTP ServerAddress 25 Uploading snapshot Use to separate each addresses SMTP Sertp Upload alarm snapshot to FTP server FTP Set Refresh IP Path...

Page 31: ...tart Time End Time Schedule1 Schedule2 Schedule2 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 0 00 All Time Sase cancel Allow the user to select related alarm out Alarm out Trigger PTZ camera Allow the user to define the triggered PTZ ID an...

Page 32: ...rding Start Recording When Network Failed Schedule Recording Enable trigger recording Post Recording 1 10 Sec 1 10 Sec Motion Detection Enable audio recording Save Mode Keep days Keep Days 15 Record Allow the user to make recording schedule trigger recording mode and recording parameters 5 6 7 8 Record Record Path Schedule Enable Recording Recording Policy TriggeredAlarm ID 1 2 3 4 Trigger Recordi...

Page 33: ...fresh Local Path Snapshot Path Snapshot Policy 192 168 3 138 NAS Disk Name NAS Disk Type No Enable Flag Use All Space Total Capacity Connect failed Status cifs Fle System Modify Direction Set Close IP Part User Password Confirm Password Enable Dir File System UseAll Space 192 168 3 22 NAS administrator cifs Usable Space MB 1024 FTP record modify direction NAS record NAS record modify direction ...

Page 34: ...on channel Enable audio recording tick to enable audio recording Streaming ID select streaming 1 or 2 Save Mode select the save mode Keep days define the recording keep days Record path Local path allow the user to define video recording and snapshot saving path in Record Record Path Local Path Snapshot Path Snapshot Policy Record Record Path Recording Dir Modify Refresh Local Path Snapshot Path S...

Page 35: ...cord Save Refresh Local Path Snapshot Path Snapshot Policy C WebData record Record Path C WebData snapshot Snapshot Path Record Record Path Local Path Snapshot Path Snapshot Policy Set Refresh FTP IP Path Port User Password Record Record path Local path Snapshot Path Snapshot Policy Snapshot Policy Quality 0 6 Delay 0 Shutter Speed Number 1 us us Schedule snapshot Set Refresh 0 Snapshot interval E...

Page 36: ...of live video PTZ authority setup parameter to administrator operator and media user User Authorization User admin Administrator Authority Type Delete Modify Reset Reset Add User Authority Allow the user to add delete modify user Authority User Authority Reset Reset Save Authority Type Administrator Operator Media user Live video PTZ Authority setup Parameter Reset Reset Refresh Information Accoun...

Page 37: ...t dome settings Reboot Reset Device reset Event log Upgrade Reset Reset IP Address Event log Reboot Reset Event log Upgrade Log Query logs Clear all logs Clear Begin Time Alarm Log Page 0 Total 0 End Time Log type 2014 07 15 18 43 54 2014 07 15 18 43 54 Search Date Info Upgrade Reboot Reset System upgrade Event log Upgrade Browse Package path Upgrade Reset Allow the user to upgrade the device clic...

Page 38: ...iew Configure media Streaming OSD Video System ROI PTZ Device I O PTZ Image Privacy Alarm trigger Motion alarm Alarm trigger Recording Record Record path Local path Snapshot path Snapshot policy Account Authority User Maintenance Reboot Reset Event log Upgrade SNMP Alarm I O Audio in Info display 36 Identification Bonjour Multicast Appendix ...

Page 39: ...e by IE the log in screen was displayed but I can t log in Why Please check the IE internet options privacy settings and make sure the setting level is below medium 3 Why can t I log in after I adjust the privacy safety setting to medium Please download the active exe and install it before logging in 4 Why do parts of setting buttons become invalid after running for a long time It is due to the ex...

Page 40: ...6 38 I O Dimension Specifications Dimension 428 329 226 394 668 325 226 ...

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