TANDBERG 550 MXP User Manual Download Page 116

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TANDBERG 550 MXP

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There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your
network connection. (192)

There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your
network connection. (193)

H323 gatekeeper warnings

Could not register to the gatekeeper.

The gatekeeper rejected to register the system. Another system is already registered with
the same alias or H.323 ID.

The max capacity on the gatekeeper is reached. Registration failed.

Tried to register to the gatekeeper without a valid alias. Registration failed.

The system is not allowed to register with this gatekeeper.

Can not find the gatekeeper. Check the gatekeeper configurations on the system.

Summary of Contents for 550 MXP

Page 1: ...User Manual Software version F5 D13721 05 June 2006 This document is not to be reproduced in whole or in part without permission in writing from ...

Page 2: ...eft style open source licenses such as BSD Artistic or MIT X Consortium The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non copyleft commercial code In accordance with section 3 of the GNU General Public License copies of such code will be provided upon request by contacting TANDBERG Please contact us by usi...

Page 3: ...ll rights reserved This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University Portions of eCos code are distributed under several BSD style licenses Other portions of eCos code are distributed under the terms of the GNU General Public License with a non copyleft exception which allows static links to non copyleft programs ExPat XML Parser Copyright c 1998 ...

Page 4: ...umentation Towards this effort we welcome you to Contact us with comments and suggestions regarding the content and structure of this document Patent information TANDBERG technology described in this manual is protected by one or more of the following U S Patent No 5 584 077 5 838 664 5 600 646 7 010 119 7 034 860 and other patents are pending in the United States and or other countries COPYRIGHT ...

Page 5: ...the requirements in the European Directives 2002 96 EC WEEE and 2002 95 EC RoHS The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end of life The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling The RoHS Di...

Page 6: ... mail address Digital User Guides TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version Instead of a range of different user manuals there is now one CD which can be used with all TANDBERG products in a variety of languages The environmental benefits of this are significant The CDs are recyclable and the savings on paper are huge A ...

Page 7: ...eaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce ...

Page 8: ...rvice personnel Unplug the apparatus from it s power source and refer servicing to qualified personnel under the following conditions If the power cord or plug is damaged or frayed If liquid has been spilled into the apparatus If objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped If th...

Page 9: ...ons comments or suggestions please see the Online Support section at www tandberg net It is also possible to send a fax or mail to the attention of Product and Sales Support TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 ...

Page 10: ...34 3 5 1 Place a Call 35 3 5 2 Call Settings 37 3 5 3 SIP Services 38 3 5 4 Streaming 39 3 5 5 Dialing In From Outside the Enterprice 41 3 6 Answer an incoming call 42 3 7 End Call 43 3 8 Standby 44 3 8 1 Delay Standby for 1 hour 45 3 8 2 Delay Standby for 3 hours 46 3 8 3 Do Not Disturb 47 3 9 Phone Book 48 3 9 1 Call Log 50 3 9 2 My Contacts 51 3 9 3 Corporate Contacts Global Contacts 56 3 10 Ca...

Page 11: ...ngs 101 4 2 8 Audio Demo 103 4 3 Restart 104 5 System Settings 105 5 1 General Settings 106 5 1 1 Language 107 5 1 2 System Name 108 5 1 3 International Name 109 5 1 4 Auto Answer 110 5 1 5 Phone Book Settings 111 5 1 6 External Services Settings 112 5 1 7 Permissions 113 5 1 8 Screen Settings 115 5 1 9 Software Options 121 5 1 10 Date and Time Settings 122 5 2 Menu Settings 123 5 2 1 Input Editor...

Page 12: ...02 6 1 2 Audio 207 6 1 3 Network 209 6 1 4 Data port 210 6 2 Document Camera 211 6 3 DVD VCR 212 6 4 Additional Cameras 213 6 5 Additional Microphones 214 6 6 The TANDBERG DNAM and Speakers 215 6 7 Stereo Speaker Kit 220 6 8 Telephone Add On 222 6 9 Dual Monitor 223 6 10 XGA Monitors and Projectors 224 6 11 VESA Display Power Management 225 6 12 Digital Monitor Power Management 226 6 13 Extended D...

Page 13: ...l TRC3 TRC4 254 Appendix 13 Cisco CallManager Registration 257 Appendix 14 Diagnostics Tools for IP 258 Appendix 15 System Upgrade 260 Appendix 16 Declaration of Conformity 266 Appendix 17 Protocols Supported 267 Appendix 18 Cable Specifications 269 8 Glossary 277 9 Index 286 ...

Page 14: ......

Page 15: ...nables the user to use the features Add Call and Transfer To get the SIP Services available you select SIP as your Net when you make a call You must have a SIP registrar VoIP solution that supports this NEW Enhanced SIP services to enable rich services like call transfer and suspend Enables integration into Video and Voice over IP V 2 oIP solutions from Microsoft Nortel and Avaya Controllable Band...

Page 16: ...n ISDN H320 H323 and SIP support If channels are dropped during a video meeting session downspeedingTF automatically maintains connections without interruption Security Secure ConferenceTF provides embedded encryption for both Point to Point and MultiSite call and ensures both privacy and security The system is delivered with integrated Expressway firewall traversal technology When used together w...

Page 17: ...le client RealMedia or Apple Quicktime or streaming server The On Screen Menu Provides an easy interface for first time users with symbols and descriptions Builds upon the familiar current interface Enhanced language support with Asian and non Latin character text input in the menu for local language system names Simplified on screen menu Kiosk Mode for special purposes The remote control has a si...

Page 18: ...is used to control all functions of the system If the screen saver is activated black monitor touching the remote control will automatically wake up the system The remote control uses 4 AAA batteries The system will tell you when batteries are running low Change the batteries at the back of the remote control Please follow the guidelines on the packing material for handling and disposal instructio...

Page 19: ...ce The ideal location for the microphone is on a flat surface at least 2m 6 5 ft from the front of the system The microphone cable should always point towards the system The system will automatically equalize sound levels Loud and soft voices are picked up and transmitted to the far end at approximately the same level ...

Page 20: ... Menu is available for all users and contains all the functionality of the system The Control Panel contains all the settings of the system Making changes to the settings will change the behavior of the system The menu structure is shown below ...

Page 21: ...Introduction 7 Note that the system features and menu settings may vary depending on network selection and software package ...

Page 22: ...ent other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the communication equipment to report a gas leak in the vicinity of the leak Always connect the product to an earthed socket outlet The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching th...

Page 23: ...DBERG 550 MXP consists of the following items Videoconferencing system with built in camera Table Microphone Remote Control Batteries User Manual on CD Cables Place the system centrally on top of the monitor close to the front and ensure it is stable ...

Page 24: ...cart Europe RCA S Video US Audio The cable with one RCA connector on one side and two RCA connectors on the other side Connect the two RCA connectors to your monitor or Scart adapter Audio Left Right connectors the audio signal from the system is a monaural signal and therefore is fed into both audio in sockets on the monitor Connect the other end to Audio Out Video Connect the S video cable to th...

Page 25: ...cables Connect the ISDN cables to the ISDN sockets S T interface provided by the service provider The main number will be the number associated with the socket to which ISDN cable number 1 is connected Note Some systems and software versions do not support four ISDN lines ...

Page 26: ... the system may be used Please refer to Appendix 9 for further information 4 Power cable Connect the power cable from the system s power connector to an electrical distribution socket 5a LAN cable To use the system on LAN connect a LAN cable from the Ethernet connector on the system to the LAN 5b Wireless LAN Insert PC Card Remove the dummy card by pressing the Eject button next to the slot Insert...

Page 27: ...o the monitor manual If using S video from the system remember to select S Video input to avoid a black and white picture Select Audio Video input on monitor Selection of Audio Video input used is generally performed by pressing the 0 AV button on the monitor remote control several times Please refer to the monitor user manual for further information ...

Page 28: ...onfiguration 1 Open the General Settings menu Press OK Menu to open the Menu if not already displayed Select Control Panel General to open the General Settings menu 2 Language Press OK in the Language field and select the desired language from the list 3 System Name International Name Enter a name in the System Name field using the number keys on the remote control in the same way as with a mobile...

Page 29: ... and Time Settings 8 Save changes Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK Network configuration 1 Open the Network menu Press OK Menu to open the Menu if not already displayed Select Control Panel Network to open the Network menu 2 ISDN configuration Set the Network type to the desired network Specify the settings for the selected n...

Page 30: ... Port for details 6 Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK The International Name field is only visible if the system name contains Asian and non Latin character text input ...

Page 31: ...ol An incoming call or pressing any key on the remote control will also wake up the system If the system does not respond Make sure that the system is switched on by using the On Off switch located at the rear of the Codec Verify that your monitor is switched on This is normally done by pushing the power button on the front of the monitor depending on monitor type ...

Page 32: ...ting The ISDN IP numbers and the system name are displayed in the upper right corner The ISDN Number and IP Number are the dial in numbers of the system The welcome screen provides you with the most important system information System Name Your ISDN Number Your IP Address or IP Number Indications of Missed Calls or Warnings if any It is possible to customize the text on the welcome screen See Menu...

Page 33: ...ween full screen and different display layouts see Layout 5 Cancel takes you back one step in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu 6 Press the Call key to place a call see Make a Call 7 Camera presets define specific camera positions Move the camera to the desired position and press and hold a ...

Page 34: ... End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby 15 Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys 16 Press Touch tones when you are in a call and need to dial extension numbers etc instead of presets Press the OK Menu button to exit Touch Tones see...

Page 35: ... you back one step in the menu system Use Cancel to delete characters in an input field see Navigation Press and hold the Cancel key for 1 second to close the menu 7 Press the Call key to place a call see Make a Call 8 Number Letter keys function in the same manner as with a mobile or cellular phone see Number and Letter keys Camera presets define specific camera positions Move the camera to the d...

Page 36: ...o contacts for easy placement of calls see Phone Book 16 Use the red End Call key to end the current call Pressing this key when not in a call will place the system in Standby mode see End Call and Standby 17 Snapshot takes a snapshot of your video only while you are in a call see Take New Snapshot 18 Press Touch tones when you are in a call and need to dial extension numbers etc instead of preset...

Page 37: ...the selected item Press OK to select Cancel key In the Menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X takes you one step back In an input field pressing Cancel X will delete characters numbers to the left Back Cancel button The X button in the menu corresponds with the X key on the remote ...

Page 38: ... the main monitor 2 In a point to point call press the Selfview button once to switch from far end video to near end video to see a full screen picture of the outgoing video Press Selfview again to go back to normal 3 In a point to point call with a dual video stream the dual stream is displayed in the big picture Press the Selfview button to toggle to the Near End picture then the Far End picture...

Page 39: ...he Layout button once to get side by side view 1 1 Press again to get the layouts 1 2 and 1 3 and finally go back to full screen view You can also go back to full screen directly by pressing and holding Layout for 1 second It is recommended to use Picture outside Picture for wide screen monitor systems 3 2 3 3 Auto Layout The system will automatically choose the best layout for your call The layou...

Page 40: ...ed the on screen symbol will start to flash Pressing the Mic off button one more time will activate the microphone again Note that Mic off will mute all microphone inputs When an incoming call is answered the microphone may be in the off state because the Auto Answer setting is On Mic off see Auto Answer The icon will start to flash when you start speaking Remember to turn the microphone on before...

Page 41: ...Administrator Settings 27 3 2 5 Volume and Press the Volume key to adjust the volume level of the codec only not the monitor An on screen indicator will show the current level ...

Page 42: ...s to your desired letter Press the key as many times as needed to get the right letter Change to lower or back to upper case letters with the a A key and space with the 0 _ key To write numbers in a text input field press the button through all the letters Press once more and the number will appear Example How to write System 123 in the System Name input field Press the 7 key four times to get an ...

Page 43: ...ouch tones during a call press the Touch tones button Otherwise the number keys will work as configured in the Number Key Mode see Control Panel Menu Settings Number Key Mode An indicator will let you know that Touch tones are enabled Press OK to exit Touch tone mode ...

Page 44: ...ault action when pressing a number key when in a call The number keys can be configured to always act like this or to act in accordance to any of the other available choices Setting Number Key to Manual Sometimes when you are in a call you need to switch between adding another call dial extension numbers or use camera presets Then you would want the system to give you a choice of what to do If you...

Page 45: ...wn when DES encryption Secure Conference is active see Security for details Not Secure Conference This open padlock indicator is shown during the initialization phase for AES or DES encryption During this period the call is not secure see Security for details Warning This indicates that the system has detected a warning Select the icon and press OK to see details on the warning Please see Warnings...

Page 46: ...er indicates how many telephone participants there are in the conference Duo Video H 239 This indicates that there is a Dual Video Stream sent from you near end The feature Duo Video H239 allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen ...

Page 47: ... icons The currently selected icon is marked by an orange square and the name of the corresponding function is displayed on the line above see the figure above Press the OK button to activate the currently selected function The menu automatically times out after 15 seconds if not used see Menu timeout Press the Menu button to bring it back It is also possible to hide the menu manually by pressing ...

Page 48: ...oth Video calls and Telephone calls Call Settings specifies the quality of the call The Call Settings can be altered for the current call if required The Call Settings are defined in Control Panel Call Quality Default Call Settings It is possible to start Streaming from this menu For setting up a MultiSite conference see Add Call for details If the system has an embedded MCU Multipoint Control Uni...

Page 49: ...ing manually you might need to change the type of call A button to the right of the entry field shows if you have a telephone call or a video call This button is called the Call Type Selector 2 Click on the Call Type Selector to the left of the entry field and press OK to see the options Select the type of call Video Call or Telephone Call and press OK When dialing manually toggle between ABC abc ...

Page 50: ...on the remote control TIP When dialing a telephone number and pressing the green Call button on the remote control the system will in most cases automatically interpret the number as a video number and not a telephone number The interpretation can sometimes take a little while and it is faster to use the Call Type Selector button in the menu ...

Page 51: ...ct the Call Settings field for the participant and press the OK button on the remote control 2 Make desired changes to Network Bandwidth and Restrict 56k If this is to be the new default call settings select Set as Default in the menu 3 Select the OK icon and press the OK button on the remote control It is possible to make the changes made to the Call Settings default by selecting Set as Default a...

Page 52: ...emote to open the Call menu 3 Dial number of your next call Press Place Call or press the green key on the remote control to connect the call 4 The second call connects The menu displays an icon below the menu line to indicate that you have a call waiting 3 5 3 2 Transfer It is possible to transfer your call to another number How to Transfer a point to point call 1 Open the menu by pressing OK if ...

Page 53: ...o start your Web browser and enter the IP address of the streaming system 2 After the Web page of the system is shown click on Streaming Alternatively enter http codec ip address showstream ssi Streaming Settings Address Address is defined as the IP address of a streaming client streaming server or a multicast address Giving an address in the range 224 0 0 1 239 255 255 255 will broadcast the stre...

Page 54: ...ation of streaming using Web browser or Telnet sessions See also Password section below Announcements On The codec will send announcement packets to the network that it is streaming This enables a streaming client e g a PC to connect to the codec s streaming session Used by Cisco IP TV Off No announcement packets will be transmitted Video Rate Defines the Video streaming rate from the system Range...

Page 55: ... alias on the gatekeeper GatekeeperAddress is either the IP address of the gatekeeper in the form a b c d or IPv6 a b c d a b c d or the DNS name A AAAA or SRV record of the gatekeeper Port is optional and gives the Q 931 port to initiate the call The port default is 1720 and can in most cases be left out Currently the SRV records _h323cs _tcp and _h323ts _tcp are supported If using an IP address ...

Page 56: ... incoming call select the Reject icon and press the OK button or press the End Call button on the remote control Incoming calls will connect automatically if Auto Answer is set to On see Auto Answer for details When idle the system will accept all incoming calls as long as Incoming Telephone Calls are set to On see Permissions for details Also Do Not Disturb must not be activated see Do Not Distur...

Page 57: ...ay the menu and select End Call When the End Call dialog box is displayed either Press the red End Call button on the remote control again or Press the OK button to confirm that the call is to be ended Note that switching off the monitor s using the power button on the monitor will not end a call Some systems come with monitors that are not possible to switch off ...

Page 58: ...he system is to be left idle Note Standby is not activated by switching off the power to the monitor s some systems come with monitors that are not possible to switch off When Camera Standby Mode is On When Camera Standby mode is On the camera turns away when standby is activated When the system is activated the camera turns back to normal position If the system is set for Use screen as Local PC m...

Page 59: ...he system from entering standby mode for 1 hour This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 3 hours see Delay Standby for 3 hours ...

Page 60: ...es the automatic standby mode for 3 hours This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors It is also possible to postpone the system from entering standby mode for 1 hour see Delay Standby for 1 hour ...

Page 61: ...tion The caller will hear a busy tone when calling the system The monitor will be black when Do Not Disturb is active see figure below This is useful when using the display for a presentation as a local PC monitor and you do not wish any incoming calls during the presentation End Do Not Disturb by pressing any key on the remote control ...

Page 62: ...to search through the contacts beginning with the typed letter Find names starting with a C Press the 2 key three times to get a C Find the name Charlie Press the 2 key three times to get a C Press the 4 key two times to continue with a h Remove letters by pressing the Cancel button on the remote control The Up One Level button brings you to the top of list and clears all letters typed The functio...

Page 63: ...Administrator Settings 49 The following information is available from the Phone Book Placed Calls Missed Calls Received Calls My Contacts Corporate Contacts Global Contacts ...

Page 64: ...a number from the list 2 Press the green Call button on the remote control or press the left arrow key to select the Call Now icon followed by OK The call will be set up as a video call or a telephone call depending on the selected contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field...

Page 65: ...Now icon followed by OK The call will be set up as a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter...

Page 66: ...TANDBERG 550 MXP 52 The following functions are available from My Contacts Call Now New Contact Edit Contact Delete Contact Close ...

Page 67: ... is 30 characters For numbers press the button for one second 3 Enter Number by using the number keys on the remote control Input will automatically be interpreted as numbers The maximum number length is 60 numbers Use a star as separator in IP addresses For letters press the button for one second 4 Alter the default setting of Call Type if necessary 5 Alter the default setting of Network if neces...

Page 68: ...the left arrow on the remote control followed by the down arrow until the Edit Contact icon is selected 3 The current settings for this contact are displayed in a dialogue box Alter the wanted settings 4 Press OK to save If the altered contact is part of a MultiSite Contact the contact will be updated in the MultiSite Contact automatically The MultiSite option is not available on all systems ...

Page 69: ...ble from My Contacts How to delete a contact 1 Select the contact that is to be deleted 2 Press the left arrow on the remote control followed by the down arrow until the Delete Contact icon is selected The Delete Contact dialogue box is displayed 3 Confirm by pressing the OK button again ...

Page 70: ... a video call or a telephone call depending on the settings made when storing the contact Alternatively press the OK button when the contact is selected The Make a Call menu will then be displayed with the name of the contact in the Dial Number field and the Call Settings field will reflect the call settings for this contact It is possible to alter the call settings before placing the call The cal...

Page 71: ...cture with several sub folders Use the Up one Level button to navigate up in the tree structure When a search in the Global Phone Book is made by using the Search function only contacts matching the search text are displayed Select the Up one Level button to return back to the alphabetical list ...

Page 72: ...tact How to search in the Global Phone Book 1 Select the Search icon 2 Enter search text in the dialogue box that appears and press the OK button on the remote control The system will list all entries that contain the entered letter combination 3 It is also possible to search on first letter in the Phone Book with the letter keys on the remote control ...

Page 73: ...are often used to My Contacts Note that the local copy will not be updated if the Global Contacts are updated from the management system How to copy a contact from the Global Phone Book to the Local Phone Book 1 Select the contact to be copied to My Contacts 2 Press the left arrow on the remote control followed by the down arrow until the Copy Contact to My Contacts icon is selected A message box ...

Page 74: ...near end and far end camera see Move Camera and Far End Control for details Use the zoom button on the remote control will zoom the picture in and out Use Camera Presets see Camera Presets for details Adjust focus brightness and white balance see Picture Control for details Use Automatic Camera Tracking see Camera Tracking for details Use the TANDBERG Tracker see separate instructions included wit...

Page 75: ...he menu is displayed press the Cancel button on the remote control to hide it Use the left and right arrow keys to pan the camera and the up and down arrow keys to tilt the camera Use zoom and to zoom in and out Moving the Camera via the menu 1 Select the Camera Control icon from the menu 2 Select the Move Camera button in the Camera Control menu 3 Use the arrow keys on the remote control to pan a...

Page 76: ...ing Allow Far End Camera Control to Off in Control Panel General Permissions see Permissions for details How to use Far End control 1 Select the Camera Control icon in the menu 2 Select the Far End Control icon When far end camera control is selected an indicator will appear and it is possible to control the far end camera camera preset presentation and snapshot for the far end 3 Deselect the Far ...

Page 77: ... to write numbers or letters 1 Press a number on the remote control The camera will move to the corresponding angle or video source stored on that number How to use presets via the menu 1 Select Camera Control Display Presets in the menu 2 Select the wanted preset with the arrow keys on the remote control and press OK How to save a new preset directly from the remote control 1 Move the camera to t...

Page 78: ...mera preset is to be used on the TANDBERG Tracker 2 Move the camera to the desired position to store on the tracker 3 Select Move Camera Save New Preset in the menu 4 All camera presets are accessible from the TANDBERG Tracker For more information see separate instructions included with the TANDBERG Tracker ...

Page 79: ... and auto focus will take effect Camera Brightness Auto Auto brightness continuously updates the brightness of the camera picture Manual When Manual is selected the slide bar is enabled Use the arrow keys to manually adjust the camera brightness If brightness is set manually the system will keep this brightness level also when the camera is moved When the user zoom or move the camera and manual br...

Page 80: ... the camera manually with the arrow keys Example You have placed Microphone 1 on the table Where should you position the camera for Preset 7 The camera position stored at Preset 7 must be related to Microphone 1 Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc When camera tracking is activated and a person close to Mic1 speaks Preset...

Page 81: ...C Use Presentation outside a call to make a local presentation for the people in your own meeting room Use Presentation when you are in a call to make a presentation for the far end as well The quickest way to show a presentation is to use the Presentation Key on the remote control The presentation key shows a predefined video source PC is the default It is possible to change the presentation sour...

Page 82: ...utton and press OK on remote control The default presentation source can be permanently changed in Presentation Settings When using the presentation key your presentation will be displayed as a Dual Stream if possible If the call does not support a dual video stream the presentation will display as main video stream How to start and end a Presentation using the Presentation key 1 Press the Present...

Page 83: ...video sources and headers Start a Dual Stream by selecting a Dual Video source Close the Dual Stream by deselecting the video source button Note that Dual Video Stream may not be available if the option is not installed not supported on your system or if already activated Use the up down keys to change between video source and header For Snapshots see Take New Snapshot and Display Snapshot How to ...

Page 84: ... VGA DVI cable to the PC Presenter PC DVI I in connector on the codec 2 Connect the VGA DVI cable to your PC VGA Output 3 If you would like to use audio as part of the presentation connect the headset jack on your PC to the audio input on the PC presenter VGA cable 4 When the PC is connected to the codec hit the Presentation key to display the PC image on the system If no PC image is displayed on ...

Page 85: ...cept Socket Connections 3 Select Auto for Display Number Display Number in the system must then have the value 0 4 Enter a password in the Password field This must correspond with the VNC Settings on your system How to show PC using the PC Soft Presenter and VNC 1 Start the VNC software on your PC 2 To use VNC you must configure VNC Settings Open VNC Settings in the Presentation Settings menu in C...

Page 86: ...ntrol to start a PC presentation PC will appear as a Dual Video Stream in addition to main camera End the Dual Stream presentation by pressing presentation key again In Presentation Settings you can set Presentation Start to Manual That means that Dual Stream will not start automatically Example Start a meeting with main camera as video source Press the presentation key on the remote control to st...

Page 87: ...OK to take a snapshot Snapshot is found on the Star key on the remote control 1 Press Star and you take a snapshot of the current video source current video is default snapshot source You can change the snapshot source in Control Panel Presentation Settings Note that snapshot does not work when you are in an input field in the menu the star key is then used to write the star sign Note that Take Ne...

Page 88: ...shot in the Presentation menu 3 Press the Hide Snapshot button to deselect it 4 When disconnecting the call the stored snapshot will be erased Receiving snapshots 1 When receiving a snapshot the snapshot is displayed in full screen 2 Press OK to exit from the snapshot The last sent or received snapshot will be stored in the graphics memory and erased once the call is disconnected Note that Display...

Page 89: ...r and Release Floor Conference Layout Terminal Names Chair Control Assign Floor and Release Floor from Participant View Site and End View Disconnect Participant Terminate Meeting More about Multisite embedded MCU Text Chat You can make a multipoint conference in different ways The Conference Services vary depending on how you make the call see Add call for details Example of MultiSite for high end...

Page 90: ...id and lower end systems The MultiSite supports both Split Screen and Voice Switched mode With MultiSite you have the following services Request Release Floor Assign Floor To Participant Release Floor From Participant Terminal Names Layout Auto 4 Split 5 1 Split Voice Switched Using an external MCU that supports Chair Control H 243 With an external MCU that supports H 243 you have the following se...

Page 91: ...d Chair Control Support you may have the following services With an external MCU that does not support H 243 you have the following services Request Release Floor Terminal Names The MultiSite option is not available on the TANDBERG 550 MXP TANDBERG 770 MXP and TANDBERG 1000 MXP ...

Page 92: ... done and make the floor available for other participants in the conference An indicator appears when you have floor and disappears when you release floor see floor indicator in On screen Indicators How to use Request and Release Floor 1 Open the Menu by pressing OK 2 Choose Conference Services and press OK 3 Choose Request Floor and press OK A Floor indicator will appear when you have floor 4 Whe...

Page 93: ...displays the 4 last speaking Participants including the MultiSite host 5 1 Split displays the speaking participant in a big picture and the other participants in small pictures Voice Switched mode displays the participant that is speaking in full screen Switch between these picture modes using the Conference Layout menu Continuous Presence layout 4 split Voice Switched mode The MultiSite option is...

Page 94: ...TANDBERG 550 MXP 80 3 12 3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference Press Cancel to go back ...

Page 95: ...MCU or MultiSite As chairman you have access to more MultiSite Services Select Chair Control to assume the role of chairman of the conference Select Release Chair to end the role as chairman A Chair indicator appears when you have Chair and disappears when chair is released ...

Page 96: ...TANDBERG 550 MXP 82 3 12 5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants ...

Page 97: ...ngs 83 3 12 6 View Site and End View Not supported by TANDBERG MCU or MultiSite View Site allows you to view any participant in the conference regardless of who has the floor and chair Choose End View to go back to normal ...

Page 98: ... 84 3 12 7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference In a multipoint call this is equivalent to disconnecting a participant from the end call menu ...

Page 99: ...trator Settings 85 3 12 8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether In a MultiSite call this is equivalent to pressing End All Calls from the end call menu ...

Page 100: ...calls you can accept or reject it Pressing the green key is equivalent to pressing Accept Pressing the red key is equivalent to pressing Reject End a MultiSite Call Ending a MultiSite Call is not very different from ending a normal point to point call Use the red key on the remote control or End Call from the Menu The end call menu lists all the calls that participate in the conference To end a si...

Page 101: ...t in the displayed window How to use Text Chat 1 Choose Text Chat from the Services Menu to open the Text Chat window 2 Enter text with the number keys like on a mobile phone The text is sent to the far end continuously letter by letter 3 Press OK to end Text Chat and escape from the text chat window Note that Text Chat is supported in point to point calls only ...

Page 102: ...esentation Settings Video Restore Default Settings NOTE If Administrator Password is On a Settings button will appear on the menu line together with User Guide Diagnostics Audio Demo and Restart When you press the Setting button you are prompted with a password message box For more information see Control Panel Security Administrator Password This field is only visible if the Administrator Passwor...

Page 103: ...Administrator Settings 89 4 1 User Guide The on screen user guide takes you through a quick step by step introduction to the video system It gives the user basic skills in how to use the system ...

Page 104: ...ics Diagnostics allows testing of individual system components and displays the current system settings Diagnostics contain System Information Channel Status Call Status System Selftest View Settings IP Address Conflict Check Warnings ...

Page 105: ... list System Information contains System Name My ISDN Number My IP Number My IP Address Software Version Internal Test Software Options installed Network Lines active Lines not active Hardware Serial Number MAC address Ethernet Speed Note that the serial number is also found on a sticker on the system It is essential for identifying the system when it comes to service contracts or other support ac...

Page 106: ... of the call when disconnected the network has acknowledged the disconnection Cause codes The most common cause codes for ISDN are 1 2 16 17 18 21 28 29 31 34 41 58 65 69 81 88 100 102 127 255 Unallocated unassigned number No route to specified transit network WAN Normal clearing User busy No user responding Call rejected Invalid number format incomplete number Facility rejected Normal unspecified...

Page 107: ...w The menu has two columns one for transmitted and one for received audio video data information If Dual Stream or MultiSite is available on your system and in use pressing the UP DOWN keys will show one page per connected site Some of the information fields will vary dependent on if H 320 ISDN calls or H 323 IP calls are made ...

Page 108: ...TANDBERG 550 MXP 94 4 2 4 System Selftest The system performs a check to determine internal hardware integrity System Selftest is useful when you want to check if your network connection is active ...

Page 109: ...Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Software Options Options Installed Serial Number Current Option Key Menu Settings Menu Timeout in Call Welcome Menu Welcome Picture Logo Balloon Help Display Welcome Text Welcome Text Administrator Password Presentation Settings Duo Video Mode Start up Video Source Presentation Source Snapshot Source ...

Page 110: ...Level Settings Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Outputs Out1 Out2 AUX Out3 VCR Out1 Mode Level Settings Out1 Out2 AUX Out3 VCR Echo Control Mic1 Mic2 Mic3 Audio4 Audio Leveling AGC Mics Audio5 AUX Audio6 VCR Received Audio Alert Tones Volume Video Call Alert Tone Telephone Alert Tone Alert Volume Alert Speaker Key Tones Video Settings Camera Tracking Mode MCU Status Line Web Snapshot MultiSite ...

Page 111: ...s Validate Numbers MSN Parallel Dial Send Own Numbers Sending Complete ISDN PRI Settings Number Range ISDN PRI Switch Type Channel Hunting Max Channels Low Channel High Channel Search High Low Line Settings T1 Cable Length 1 E1 CRC 4 Advanced ISDN PRI Settings NSF Code Video NSF Code Telephone Call Leased E1 T1 Settings Call Control Network Interface Max Channels Start Channels T1 Line Coding Line...

Page 112: ... 1x Settings IEEE802 1x Mode Anonymous Identity Identity EAP MD5 EAP TTLS EAP PEAP SNMP Settings SNMP Trap Host1 SNMP Trap Host2 SNMP Trap Host3 SNMP Community IP Services IP Services HTTPS NTP IP IP Address Streaming Settings Address Address Port TTL Router Hops Streaming Source Allow Remote Start Announcements Video rate kbps Network Profiles Auto H 320 H 323 Network Profile 4 Network Profile 5 ...

Page 113: ... 99 Data Port 1 Baud rate Parity Databits Stopbits Mode Data Port 2 Baud rate Parity Databits Stopbits Mode The Settings available will vary within the MXP system range depending on system and what software options installed ...

Page 114: ...TANDBERG 550 MXP 100 4 2 6 IP Address Conflict Check The system will give a warning if there is an IP conflict The user may initiate this check by selecting IP Address Conflict Check ...

Page 115: ...he IP network This may affect the quality of the call The system is dropping IP packets due to latency in the network This may affect the quality of the call ISDN PRI warnings ISDN PRI is configured for this system but the line is not connected Please check your network connection or disable the network 131 There is something wrong with the ISDN PRI line Blue alarm Please check your network connec...

Page 116: ...er warnings Could not register to the gatekeeper The gatekeeper rejected to register the system Another system is already registered with the same alias or H 323 ID The max capacity on the gatekeeper is reached Registration failed Tried to register to the gatekeeper without a valid alias Registration failed The system is not allowed to register with this gatekeeper Can not find the gatekeeper Chec...

Page 117: ... systems are designed to improve audio quality during a video conference as if the person is in the same room Demonstrate the high quality Audio of your system by pressing the Audio Demo button at the bottom of the Control Panel menu Lean back and enjoy ...

Page 118: ...t the system by pressing the Restart button You are prompted with a dialog box saying Do you want to restart the system Press OK to restart press Cancel X to abort You will also find the Restart button at the bottom of the Control Panel menu ...

Page 119: ...l changes to the system see Control Panel Security Administrator Password NOTE The System Settings can be password protected by setting an Administrator Password The settings are hidden and a settings button appears on the menu line Whenever you press the Settings button you will be prompted to enter a five digit pin code to access the Settings menu System Settings contain General Menu Settings Pr...

Page 120: ...ht settings for your system see System Configuration General Settings contain Language System Name International Name Auto Answer Phone Book Settings External Service Settings Permissions Screen Settings Software Options Date and Time Settings This field is only visible if the system name contains Asian and non Latin character text input ...

Page 121: ...nch Norwegian Swedish Italian Spanish Portuguese Russian Finnish Chinese Simplified Chinese Traditional Japanese Korean Thai and Arabic Select the preferred language and press OK to save Note that pressing the Phone Book button 5 times followed by the number button 1 on the remote control will reset the menu language to English ...

Page 122: ... a DHCP server H323 ID Other systems can call in using this name instead of IP number IP address System Name is blank by default System name can be alphanumeric and up to 50 characters long Follow the installation procedure to enter a System Name Note that if the system name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as we...

Page 123: ...3 International Name If the System Name contains Asian and non Latin character text input the International Name using Latin characters only must be specified as well This is in order to make other systems understand the system name ...

Page 124: ...cally or manually On The system will automatically answer all incoming calls On Mic Off The system will automatically answer all incoming calls and switch the microphone off when the call is connected Press Mic Off to switch the microphone on Off You must manually answer all incoming calls by pressing OK or the Call key ...

Page 125: ...The Corporate Directory is available in the menu Off The Corporate Directory is hidden from the menu and is unavailable for users IP address Enter the IP address of the management system that provides the Phone Book Path The Path indicates the function of the management system ...

Page 126: ...t to On External Services are available Off When set to Off External Services are unavailable IP address Enter the IP address of the service provider for External Services Path Enter the Path to the External Services provider The services available are defined by the service provider ...

Page 127: ...for more information on Access codes On When making a call an Access Code dialog box will be shown The user must enter the correct password in order to put the call through Off No password is necessary to make a call Incoming Telephone Calls On The system will accept incoming telephone calls Off The system will not accept incoming telephone calls This is useful to prevent incoming calls from syste...

Page 128: ...he system to be upgraded must be configured to allow remote software upgrade It is possible to set a password which is needed for the far end system to be able to accomplish the software upgrade On The system will allow a remote system to upgrade local software Off The system will not allow a remote system to upgrade local software Note that the configuration can also be done via the telnet or the...

Page 129: ...nges during a call All desired layout changes must be done manually Note that when you receive low resolution images 176x144 pixels or less the screen will automatically adjust to a smaller view to give optimum quality experience Picture Layout The Advanced Picture Layout is related to the Layout button on the remote control and it can be used at any time to change the screen layout For wide scree...

Page 130: ...size see figure below Press the Layout button once more to change to 1 2 layout The far end image will be displayed as the main video with the near end usually the user of the system as a smaller image in the upper right corner If Duo Stream is used the Dual Stream image is displayed as the main image and the far end and near end as smaller images to the right see figure below for an example Press...

Page 131: ...only To fully leverage your wide screen display activate the Native 16 9 format by setting the TV Monitor Format to Wide Note that you should only change this setting if your TV monitor is a wide screen 16 9 monitor or projector All composite and s video output formats will then be optimized for Wide Screen TV monitors Normal Output format is optimized for Normal TV monitors 4 3 Wide Output format...

Page 132: ...GA or TV monitor in Normal stretched mode Wide screen VGA or TV monitor In Wide native mode VGA Out Quality The supported range of VGA formats will be optimized for the VGA display monitor based on the source image VGA Out Quality enables the user to change the preferred format for the DVI VGA output It is recommended to keep this setting in Auto unless your screen doesn t support some of the XGA ...

Page 133: ...n or POP and the input source to the largest window is PC with resolution 1024x768 the system will use WideXGA 1280x768 instead of XGA when the monitor supports this PC Picture Format wide screen monitors only PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide Use this setting to determine if you want your PC presentations to be shown stretched in full screen ...

Page 134: ...TANDBERG 550 MXP 120 PC Presentation shown in Wide stretched mode ...

Page 135: ...functionality In order to activate additional bandwidth you need to enter a bandwidth key A restart of the system is required after entering a new option and or bandwidth keys If the key is invalid the original key will be used The following options are available 1 No option 2 Presenter 3 MultiSite Presenter 4 Bandwidth options ...

Page 136: ...ided by the DHCP server Manual The NTP IP address is set manually IP Address The IP Address for obtaining the date and time information Time Zone Select the correct time zone for the location of your system Date Format Choose between DD MM YY MM DD YY or YY MM DD as the desired date format Time Format Select 12h or 24h time format Daylight Savings On Moves the time 1 hour ahead Off Moves the time ...

Page 137: ...Settings 123 5 2 Menu Settings Menu Settings contain the settings Input Editor Language Menu Timeout In Call Menu on TV Menu on PC Balloon Help Number Key Mode Administrator Password Kiosk Mode Settings Startup Icons ...

Page 138: ...ut Editor Language When the Input Editor Language is set to Chinese Korean or Japanese the user will be able to enter Chinese Korean Japanese characters into an input field like the System Name or Phone Book using the remote control ...

Page 139: ...ant the menu to time out automatically when you are in a call On The menus will time out automatically after 15 seconds if there is no activity on the remote control Menu timeout does only apply when you are in a call Outside a call the menu will not time out Off The menu will not time out automatically Press Cancel X to hide the Menu manually ...

Page 140: ...f if Menu on PC is On and vice versa On The menu is available on the TV screen Off The menu is not available on the TV screen Note that if the menu has disappeared from the connected monitor or PC screen and only one of them is connected to the system it is possible to press the Phone Book 5 times and then the number button 2 in order to display the menu on the connected screen ...

Page 141: ...ld be Off if Menu on PC is On and vice versa On The menu is available on the PC screen Off The menu is not available on the PC screen Note that if the menu has disappeared from the connected monitor or PC screen and only one of them is connected to the system it is possible to press the Phone Book 5 times and then the number button 2 in order to display the menu on the connected screen ...

Page 142: ...TANDBERG 550 MXP 128 5 2 5 Balloon Help It is possible to enable disable the balloon help window On Choose On if you want help text windows to appear Off There will be no help text window ...

Page 143: ...ke this or to act in accordance to any of the other available choices Setting Number Key to Manual Sometimes when you are in a call you need to switch between adding another call dial extension numbers or use camera presets Then you would want the system to give you a choice of what to do If you configure the Number Key Mode to Manual you can select the preferred action when pressing a number key ...

Page 144: ...ntrol The user can choose between the options available dependent of the system For more information see chapter 3 2 8 2 Manual Number Key Mode 5 2 6 1 Manual Number Key Mode The pop up menu will look slightly different based on the options installed at the system and whether you have stored camera presets or not Press a number key while in a call when having MultiSite and stored presets A dialog ...

Page 145: ... offering the options Dial Extension Number Go to Touch Tones Mode Use Presets Go to Camera Presets mode If you don t have MultiSite or you have used all your MultiSite capacity the Add Call option is not present in the dialog box Press arrow key to navigate in the list Press OK on the remote control to select the desired entry Press a number key while in a call when having no MultiSite and no sto...

Page 146: ...word dialog box will pop up when you choose Settings from the Control Panel This will prevent occasional users from going in to the system settings With an administrator password you can ensure that your system will behave in the same way every time and that only approved people are allowed to make changes to the system The Control Panel will look like this when Administrator Password is set ...

Page 147: ...tionality available make calls using predefined contacts in the phone book receive calls end calls adjust volume NOTE Deactivating the Kiosk Mode is only possible through The web interface telnet or data port or By pressing the Phone Book symbol 5 times and the number 3 key on the remote control Requires that Allow Use of Remote Control set to On Using Kiosk Mode Outside a call the Welcome Menu wi...

Page 148: ... pressing OK when the system is in a call the following menu will be displayed End Call Volume and Close The following Kiosk Mode settings allow you to make some adjustments to the system s behavior in Kiosk Mode Kiosk Mode Language Menu On When On the system will display the language menu as the first menu in kiosk mode Off When Off the system will display the welcome menu in English default Kios...

Page 149: ... can end the call Off The system will not make a call automatically when the handset is lifted Applies only to systems with handset Kiosk Mode Allow Use of Remote Control Yes All keys on the remote control are enabled No All keys except the arrow keys and OK key are disabled Kiosk Mode Phone Book Local The system will use the Local Phone Book in Kiosk Mode Corporate The system will use the Corpora...

Page 150: ... is displayed and you can see the video image of yourself Off No picture is shown in the background of the welcome menu Logo It is possible to upload a company logo to the system For more information about how to upload a Logo see Appendix 6 Set the Logo settings to On to display the logo On Choose On if you want the company logo to appear in the background of the welcome menu Off The logo is not ...

Page 151: ...Off Welcome text is not displayed on the welcome menu Welcome Text You can change the welcome text to any text you like instead of the default text Remember that Display Welcome Text must be On to be able to edit the welcome text ...

Page 152: ...TANDBERG 550 MXP 138 5 2 10 Icons The following indicator icons may be set to on or off Mic Off Volume Off On Air Encryption Bad Network Telephone DuoVideo H 239 See On screen Indicators for details ...

Page 153: ...nistrator Settings 139 5 3 Presentation Settings Presentation Settings contain H 239 Startup Video Source Presentation Source Snapshot Source Auto Display Snapshot PIP Placing Presentation Rate VNC Settings ...

Page 154: ...ion of two video streams It combines elements of Duo Video and People Content If H 239 is disabled you will still be able to start TANDBERG Dual Video Stream Enabled Enables H 239 Disabled Disables H 239 The TANDBERG 550 MXP can only receive Dual Video Stream ...

Page 155: ...source the system will start with Main Camera every time the system wakes up from standby regardless of what the previous user was using You can change Startup Video Source to Main Camera PC Document Camera VCR AUX VNC or Current depending on what video sources you have available for your system Choosing Current will result in the last used video source before the system went to standby ...

Page 156: ...e Pressing the Presentation button will put the Presentation Source on display Presentation Source is PC by default You can change the Presentation Source to any video source and none Choosing none results in opening the Presentation menu when pressing the Presentation key Only for systems with the PC video input available ...

Page 157: ...lt Snapshot Source This means that you take a snapshot of the video source that is currently active You can change the Snapshot Source to any video source In this way you can program the snapshot key to apply only for PC for instance Press Snapshot and you will take a PC snapshot regardless of what video source that is currently active ...

Page 158: ...ey are sent or received The snapshots will be sent and received but not displayed With Auto Display Snapshot set for Manual you must enter the Presentation menu to display a snapshot Auto A sent or received snapshot will automatically be displayed on the screen Manual A sent or received snapshot will not be displayed on the screen To see the snapshot choose Display Snapshot in the Presentation men...

Page 159: ...shall appear You can of course move the PIP with the Layout button on the remote anytime Top Right PIP is placed in the Top Right corner Bottom Right PIP is placed in the Bottom Right corner Bottom Left PIP is placed in the Bottom Left corner Top Left PIP is placed in the Top Left corner ...

Page 160: ...p a call with H 323 the bandwidth can be controlled by the user The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H 323 Presentation Rate settings of the sender The settings are 25 50 and 75 of the total available video stream ...

Page 161: ...orner of the Windows taskbar You can also select Command Prompt from the Startup menu Run and type cmd then enter This will open a command window and from here Type ipconfig and press enter Display Number The display number for VNC is 0 and upwards If you are using WinVNC double click on the icon on the taskbar to view WinVNC properties This number should correspond with Display Number in this men...

Page 162: ...TANDBERG 550 MXP 148 5 4 Call Quality Call Quality contains the settings Video Algorithm Audio Algorithm Max Upstream Rate Video Quality Default Call Settings ...

Page 163: ... remote system Use this menu to disable video algorithms in case you have interoperability issues calling other systems H 264 Bandwidth efficient video compression and decompression H 263 Normal video compression and decompression H 261 Legacy video compression and decompression The system will always have H 261 enabled Therefore it is impossible to uncheck H 261 ...

Page 164: ...CD quality audio MPEG 4 Advanced Audio Coding Low Delay 20 kHz mono at 64kbps Call Rate vs Audio algorithms selected Modify remove algorithms used by unchecking the different audio algorithms Automatically preferred audio algorithms on call rates up to and including 192kbps 1 G 722 1 24kbps or 32kbps 2 G 728 16kbps 3 AAC LD 64kbps or 56kbps 4 G 722 56kbps 64kbps or 48kbps 5 G 711 64kbps 56kbps or ...

Page 165: ...es the desired maximum transmitted call rate over H 323 networks This is to be able to limit the outgoing transmit bandwidth whilst keeping the maximum incoming receive bandwidth especially useful for home offices with different upstream transmit and downstream receive rates typically ADSL ...

Page 166: ... requirements and applications adding an additional level of flexibility and adaptability Generally the IVM will always try to transmit the format closest to the video input format Each video input can be configured to either motion or sharpness Motion When there is a need for higher frame rates typically when a large number of participants are present or when there is a lot of motion in the pictu...

Page 167: ...CIF QCIF MOTION SVGA 448p CIF QCIF MOTION XGA 448p CIF QCIF MOTION Wide w448p w288p CIF QCIF SHARPNESS PAL 4CIF VGA CIF QCIF SHARPNESS NTSC 4SIF 4CIF VGA SIF CIF QCIF SHARPNESS VGA VGA 4CIF CIF QCIF SHARPNESS SVGA SVGA XGA 4CIF VGA CIF QCIF SHARPNESS XGA XGA SVGA 4CIF VGA CIF QCIF SHARPNESS Wide w720p w576p w448p w288p CIF QCIF Transmission mode with Motion or Sharpness selections 5 4 4 2 Native R...

Page 168: ... Digital Clarity Wide 16 9 Resolutions w288p 512 x 288 pixels w448p 768 x 448 pixels w576p 1024 x 576 pixels w720p 1280 x 720 pixels Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats 448p 400p iCIF iSIF w288p w448p w576p and w720p ...

Page 169: ...call instead if Fallback to Telephony is enabled For MultiSite calls Call Type enables you to specify both telephone calls and video calls in the same conference Network The Network alternatives are Auto ISDN H 323 SIP If Auto is selected the system will select the right network depending on the entered number If an IP address e g 10 12 34 56 is entered H 323 is selected If the first digits in the...

Page 170: ...tions Restrict 56k A restricted call uses 56kbps channels rather then the default unrestricted 64kbps channels Some older networks primarily in the USA do not support 64kbps channels and require the use of restricted 56kbps calls By default the system will dial an unrestricted call and downspeed to 56kbps if necessary To force a restricted call choose Restrict 56k On H 221 or 2x64 2x56 Calling Som...

Page 171: ... to address different systems on a LAN when dialing via a gateway To specify an ISDN sub address or its LAN equivalent extension address TCS 4 add a star after the number and then enter the sub address extension address Example 12345678 10 number Sub address extension address MCU password When dialing IP via a gateway the number behind the star on IP might be interpreted as an extension address Wh...

Page 172: ...TANDBERG 550 MXP 158 5 5 Audio Audio contains the settings Inputs Output Level Settings Alert Tones and Volume Graphical View ...

Page 173: ... echo to be heard at the far end When connecting an external playback device to this input there will be no echo cancelling and the audio source connected to Audio input 2 will be heard from the local loudspeaker as well Level Settings It is possible to adjust the audio input levels according to which external audio equipment is connected The on screen audio level indicator will make it easier to ...

Page 174: ... of microphone levels are Audio Technica AT871R 3dB default Audio Technica AT841R 3dB TANDBERG Audio Science Audio Technica AT 861PZ 3dB Crown PZM 6D 19 5dB Audio input 2 is set to a default level which is adhered to by most manufacturers of audio visual equipment and is a level at which most audio visual equipment CD players VCRs or DVDs will work TANDBERG Audio Science microphone elements Audio ...

Page 175: ...u 6 0 dB 41 6 mVpp 34 4 dBu 52 4 dBu 7 5 dB 35 0 mVpp 35 9 dBu 53 9 dBu 9 0 dB 29 4 mVpp 37 4 dBu 55 4 dBu 10 5 dB 24 8 mVpp 38 9 dBu 56 9 dBu 12 0 dB 20 8 mVpp 40 4 dBu 58 4 dBu 13 5 dB 17 5 mVpp 41 9 dBu 59 9 dBu 15 0 dB 14 8 mVpp 43 4 dBu 61 4 dBu 16 5 dB 12 4 mVpp 44 9 dBu 62 9 dBu 18 0 dB 10 4 mVpp 46 4 dBu 64 4 dBu 19 5 dB 8 8 mVpp 47 9 dBu 65 9 dBu 21 0 dB 7 4 mVpp 49 4 dBu 67 4 dBu 22 5 dB...

Page 176: ...dBu 12 0 dB 3 9 Vpp 5 0 dBu 13 0 dBu 13 5 dB 3 3 Vpp 3 5 dBu 14 5 dBu 15 0 dB 2 8 Vpp 2 0 dBu 16 0 dBu 16 5 dB 2 3 Vpp 0 5 dBu 17 5 dBu 18 0 dB 2 0 Vpp 1 0 dBu 19 0 dBu 19 5 dB 1 6 Vpp 2 5 dBu 20 5 dBu 21 0 dB 1 4 Vpp 4 0 dBu 22 0 dBu 22 5 dB 1 2 Vpp 5 5 dBu 23 5 dBu Table2 Signal Levels Line level inputs Note that for the dBu value for input clipping level and absolute max output level a sine wav...

Page 177: ... Vpp 2 5 dBu 20 5 dBu 4 5 dB 1 9 Vpp 1 0 dBu 19 0 dBu 6 0 dB 2 3 Vpp 0 5 dBu 17 5 dBu 7 5 dB 2 8 Vpp 2 0 dBu 16 0 dBu 9 0 dB 3 3 Vpp 3 5 dBu 14 5 dBu 10 5 dB 3 9 Vpp 5 0 dBu 13 0 dBu 12 0 dB 4 6 Vpp 6 5 dBu 11 5 dBu 13 5 dB 5 5 Vpp 8 0 dBu 10 0 dBu 15 0 dB 6 5 Vpp 9 5 dBu 8 5 dBu 16 5 dB 7 8 Vpp 11 0 dBu 7 0 dBu 18 0 dB 9 2 Vpp 12 5 dBu 5 5 dBu 19 5 dB 11 0 Vpp 14 0 dBu 4 0 dBu 21 0 dB 13 0 Vpp 15...

Page 178: ...one calls Alert Volume You may change the volume level for the selected ringing tone Alert Speaker The system also has an internal call alerting speaker On The internal speaker will warn you of an incoming call even though the monitor may not be switched on Off The internal speaker is switched off Key Tones On There will be a sound indicator when pressing keys on the remote control Off There will ...

Page 179: ...g the name of the input sources The outputs Far End Out are listed on the bottom showing the name of the output sources The green dots show the active connections between inputs and outputs Press the buttons for the input sources and the output sources to show the active audio streams Test tone Select an input output source and press OK to play a test tone The active audio streams on Far End Out ...

Page 180: ...TANDBERG 550 MXP 166 5 6 Video Video contains the settings MCU Status Line Web Snapshots Video Name ...

Page 181: ...indicator will be displayed and provide information about the conference Off The MCU indicator will not be displayed Auto The MCU indicator will be displayed for a few seconds and then timed out When grabbing the remote control the indicators will be shown again ...

Page 182: ...EG snapshots and provide them when requested as http get or via ftp See Appendix 6 for descriptions of the possible snapshot files On Snapshots generation is enabled Off Snapshots generation is disabled Note that web snapshots are not generated if the conference is encrypted ...

Page 183: ...o sources are available on your system The video names cannot exceed eight characters The names correspond to the video names in the Presentation Menu Choose Presentation from the Menu and open the Main Video or Presentation Video pop up menu If video names are changed you will see the changed name appear in the Main Video and Presentation Video menus ...

Page 184: ...TANDBERG 550 MXP 170 5 7 Security Security contains the settings Encryption Encryption Mode Passwords Camera Standby Mode ...

Page 185: ... displayed The closed padlock will only be displayed on each site when all links in the MultiSite conference are encrypted If the far end supports encryption the systems will initiate encryption after the call is connected an open padlock symbol will be displayed When encryption has been established a closed padlock symbol will be displayed On The system will only send and receive encrypted data T...

Page 186: ...ES with 128 bits encryption when setting up calls If AES is not supported by the other site s no other type of encryption will be initiated DES The system will always try to set up the call using DES with 56 bits encryption on ISDN and IP If all other sites do not support DES no other type of encryption will be initiated Both AES and DES Encryption are supported for mixed ISDN IP calls In addition...

Page 187: ...ministrator Password IP Access Password Streaming Password VNC Password Access Code and Remote Software Upgrade password are duplicated from their respective menus Using the Security menu gives you a quick way to change all passwords of the system ...

Page 188: ...ndby is activated When the system is activated the camera turns back to normal position On The camera will turn away when standby mode is activated and turn back to normal position when the system is active again This makes it easy to do a visual check to see if the camera is active or not Off The camera will always stay in normal position and will not turn away when standby mode is active ...

Page 189: ...Administrator Settings 175 5 8 Network The network menu contain ISDN BRI Settings LAN Settings Network Profiles Data Port ...

Page 190: ...ted with your ISDN line If you want to use this ISDN line you need to set Enabled On and enter the numbers of your ISDN line If some of the ISDN lines are not to be used set Enabled Off Line 1 should always be enabled National ISDN and AT T Custom ISDN might require SPID numbers associated with your ISDN numbers If you have received two different SPID Service Profile IDentifier numbers for each IS...

Page 191: ...ifferent ISDN terminals with different numbers to the same physical ISDN telephone line If Validate Numbers is set to On only calls to those numbers specified in the Line Setup menus will be answered This service can be ordered from your telephone company Parallel dial On Channels will be dialed and connected in parallel when setting up a BONDING call Off Channels will be dialed one by one which m...

Page 192: ...TANDBERG 550 MXP 178 5 8 2 LAN Settings LAN Settings contain IP Settings H 323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service 802 1X Settings ...

Page 193: ...CP is used for NTP DNS Server Addresses DHCP IP address IP subnet mask and Gateway are not used because the DHCP server assigns these parameters Static The system s IP address IP subnet mask and Gateway must be specified in the IP address field IP address IP address defines the network address of the codec This address is only used in static mode In DHCP mode the assigned IP address can be found o...

Page 194: ...to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex IP Access Password By setting an IP Access Password on the system all access to the system using IP Telnet FTP and WEB requires a password The default IP Access Password is TANDBERG ...

Page 195: ...pecified If the network addresses are unknown please contact your administrator or Internet Service Provider DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names Example DNS Domain Name is example com and the name to lookup is videosystem will result in a videosystem example com DNS lookup ...

Page 196: ...he H 323 ID of the system may be specified here The System name is used if no H 323 ID is entered H 323 Call Setup Direct An IP address must be dialed in order to make a H 323 call The system will not use a gatekeeper or CallManager Gatekeeper The system will use a gatekeeper to make an H 323 call CallManager The system will use a CallManager to make a H 323 call H 323 Prefix When dialing a number...

Page 197: ...the Gatekeeper IP address and set H 323 Call Setup to Gatekeeper Authentication Mode Auto If Authentication Mode is set to Auto and the gatekeeper indicates that it requires authentication the endpoint will automatically try to authenticate itself to the Gatekeeper Off If Authentication Mode is set to Off the system will not try to authenticate itself to a Gatekeeper but will still try a normal re...

Page 198: ... H 323 Aliases is set to Off If set to Off the system will register a single H 323 IDs on the Gatekeeper based on the following priority H 323 ID International Name System Name The default setting for Multiple H 323 Aliases is Off ...

Page 199: ...Administrator Settings 185 CallManager Settings CallManager IP This is the CallManager IP address that is used if you specify H 323 Call Setup CallManager ...

Page 200: ...dress in place of its own IP address within Q 931 and H 245 Auto The system will try to determine if the NAT Address or the real IP address should be used within signaling This is done to make it possible to place calls to endpoints on the LAN as well as endpoints on the WAN NAT Address This must be the external global IP address to the router with NAT support Packets sent to the router will then ...

Page 201: ... H 245 respectively Dynamic The system will allocate which ports to use when opening a TCP connection The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack When selecting Dynamic the H 323 ports used are from 11000 to 65535 Once 65535 is reached they restart again at 11000 ...

Page 202: ...part of the SIP Address URI is usually a full name or system name Examples Alice Wonderland System 01 SIP Address The SIP Address is the SIP URI used to address the system SIP Address URI text field Examples alice example com 1234 1234 example com Server Discovery Auto When Auto is selected the SIP Server address is obtained using Dynamic Host Configuration Protocol DHCP Manual When Manual is sele...

Page 203: ...ver Type Available servers are Auto Nortel Microsoft and Experimental Current RFC s and Drafts supported RFC 3261 SIP Session Initiation Protocol RFC 3581 An Extension to the Session Initiation Protocol SIP for Symmetric Response Routing RFC 2327 SDP Session Description Protocol RFC 3264 An Offer Answer Model with the Session Description Protocol SDP RFC 3263 Session Initiation Protocol SIP Locati...

Page 204: ...commendation G 722 1 RFC3581 An Extension to the Session Initiation Protocol SIP for Symmetric Response Routing RFC3984 RTP Payload Format for H 264 Video RFC3016 RTP Payload Format for MPEG 4 Audio Visual Streams Media Capabilities supported in SIP Audio PCMU G 711 u law PCMA G 711 a law G 722 64 kbps G722 1 24kbit G 722 1 32 kbps AAC LD 64 kbps AAC LD 128 kbps Video H 261 QCIF 1 30 CIF 1 30 H 26...

Page 205: ...communication is made through an access point Make sure the corresponding settings are programmed into the access point Press Restart from Control Panel in order to activate the settings Required cards Compaq WL110 11 Mbps Wireless LAN Lucent Orinoco 11 Mbit s SILVER Lucent Orinoco 11 Mbit s GOLD Cisco Aironet 350 series AIR PCM 350 series Enterasys Networks RoamAbout 802 11 DS High Rate Melco Buf...

Page 206: ...ch of the keys shown below you want to use Key 1 4 The 64 bit keys can consist of a leading star and 5 characters The 128 bit key can consist of a leading star and 13 characters Start with a and then the text Example 128 bit key secretkeyhome Encryption using Hex numbers The 64 bit keys can consist of 10 hexadecimal digits Example de01ad4dbe The 128 bit key can consist of 26 hex numbers ...

Page 207: ... SNMP Managers a PC program etc SNMP traps are generated by the agent to inform the manager about important events Traps can be sent to multiple SNMP Trap Hosts Enter the IP address of up to three SNMP managers All traps will then be sent to the hosts listed SNMP Community names are used to authenticate SNMP requests SNMP requests must have a password in order to receive a response from the SNMP a...

Page 208: ...of the system to a reference time server The NTP IP setting holds the IP address to a time source where the system can get the exact time The time server will subsequently be queried every 24th hour for time updates The system will use the time to timestamp messages transmitted to Gatekeepers or Border Controllers requiring H 235 authentication HTTPS Protocol HTTPS can be enabled and disabled from...

Page 209: ...ng should have in the network The higher the number the higher the priority The priority ranges from 0 off 7 for each type of packets Auto will provide the following priority Audio Video Data Signaling 4 4 3 6 IP Type of Service TOS helps a router select a routing path when multiple paths are available Delay Tells the router to minimize the delay Throughput Tells the router to maximize the through...

Page 210: ... each type of packets Auto will provide the following priority Audio 4 Diffserv Video Used to define which priority Audio Video Data and Signaling packets should have in an IP network The priority ranges from 0 to 63 for each type of packets Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls The priority ranges from 0 to 63 for each type...

Page 211: ...P types that support different tunneled identity EAP PEAP and EAP TTLS The anonymous ID if set will be used for the initial unencrypted EAP Identity Request Identity The 802 1x Username is the username needed for 802 1x authentication Password The 802 1x Password is the password needed for 802 1x authentication EAP MD5 On The EAP MD5 protocol is enabled Off The EAP MD5 protocol is disabled EAP_TTL...

Page 212: ...ample 0 is added as a Call Prefix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 012345678 0 is added as a Call Suffix to the 2nd profile ISDN If you enter 12345678 in the dial menu and select ISDN the number dialed will be 123456780 Using the three last profiles you can enter the name of a profile prefix suffix and network selection This i...

Page 213: ...to Data port 1 you must ensure that the PC and the system are identically configured The available settings are Baud Rate Parity Data bits Stop bits 1200 2400 4800 9600 19200 38400 57600 115200 None Odd Even 7 8 1 2 The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands It maintains communication with th...

Page 214: ... MXP 200 5 8 5 Restore Default Settings Restore Default Settings will restore all system settings Note that this will not affect your Call Directory information Network Type Line Setup numbers or your SPID numbers ...

Page 215: ... how to connect peripheral equipment to your system First of all however we recommend you examine Interfaces with details on the available connectors on the back of the system Codec Peripheral Equipment contains Interfaces Document Camera VCR DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add On Dual Monitor XGA Monitors and Projectors VESA Di...

Page 216: ...t Mini DIN connector 1 composite video output RCA connector 1 VGA DVI I DVI Digital Video Interface I Integrated Digital Analog output analog or digital The Mini DIN connector and the RCA connector provide main video incoming outgoing video and menus The format of the output will be either PAL or NTSC depending on your country s standard video format The VGA DVI output provides either main monitor...

Page 217: ...I A cables transmit analog VGA signals and DVI I cables can transmit either digital or analog signals It is possible to extend existing DVI cables by the use of extension cables The maximum cable length however is 5 meters Going beyond that may result in quality loss Pin Signal Assignment Pin Signal Assignment Pin Signal Assignment 1 T M D S Data2 9 T M D S Data1 17 T M D S Data0 2 T M D S Data2 1...

Page 218: ...g 3 5mm Stereo Plug length 6m PC cable VGA DVI with integrated audio Signal name CON 3 Pin CON 1 Pin CON 5 Pin CON 2 Pin CON 4 Pin Cable color DDC Clock 6 15 Orange DDC Data 7 12 White Vertical Sync 8 14 Yellow DDC Power 5V 14 16 9 Red Digital return 15 5 10 Black RGB Red C1 1 Red Coax RGB Green C2 2 Green Coax RGB Blue C3 3 Blue Coax Horizontal Sync C4 13 Brown ...

Page 219: ... Coax Shield Outer Shield Ground Shell Shell Outer Shield Audio Left Centre Tip Audio Black Audio Right Ring Centre Audio Red Audio GND Gnd Sleeve Gnd Audio Shield PC cable VGA DVI with integrated audio Applies to T3000 MXP Profile with new hardware ...

Page 220: ...tal Can HDD 15P Male OD 8 5mm 6 Metal Can HDD 17P Male OD 8 5mm 7 Ferrite RH 16 28 5 8 0mm 8 Screw 4 40UNC 4 47mm Molded PVC 30P Black 9 Screw 4 40UNC 4 47mm Molded PVC 30P Black 10 Molded PVC Over mold 45P Black A991826 11 Molded PVC Over mold 45P Black A2K1188 12 Molded PVC Over mold 45P Black A2K1017 13 Dust Cover HDD 15P Dust Cover PE Mold A2T0225 14 Dust Cover DVI Dust Cover PE Mold A2E1544 T...

Page 221: ...type Balanced Unbalanced Connector codec XLR F pin 1 gnd pin 2 hot pin 3 cold neutral Female RCA phono sleeve ground centre signal Input impedance 2400 ohms pin 2 3 10K ohms Max input level when set to minimum input level 83 mVpp 15 5 Vpp Max input level when set to maximum input level 6 2 mVpp 1 2 Vpp Range menu adjustable input gain 22 5 dB 16 steps of 1 5 dB 22 5 dB 16 steps of 1 5 dB Phantom p...

Page 222: ...c Female RCA phono sleeve ground centre signal Output impedance 680 ohms Max output level when set to maximum output level and volume control set to max Max output level when set to minimum output level and volume control set to max 15 5 Vpp 1 2 Vpp Range menu adjustable output gain 22 5 dB 16 steps of 1 5 dB Volume control attenuation audio out 1 0 to 21 dB mute steps of 1 5 dB Additional attenua...

Page 223: ...such a connection is needed the system and the PC must use static TCP IP settings because no DHCP server is controlling the small LAN which has been created between the computer and the system When configuring a back to back connection between the PC and the system make sure both static IP addresses exist on the same subnet ISDN BRI Interface ISDN I 420 RJ 45 Jack Basic Rate Interface S T 2B D 128...

Page 224: ...or used are female 9 pin D subs Signal name Direction Pin number Carrier detect CD From DCE 1 Receive data RXD From DCE 2 Transmit data TXD To DCE 3 Data terminal ready DTR From DCE 4 Signal ground GND 5 Data set ready DSR From DCE 6 Ready to send RTS To DCE 7 Clear to send CTS From DCE 8 Ring indicator RI From DCE 9 ...

Page 225: ... document camera to the Doc Cam input if available on the system 2 Open the Presentation menu from Menu and choose Doc Cam 3 You can also program the Presentation key on the remote to activate document camera See chapter Presentation Key for more information If you want to use S Video from the document camera you can connect the document camera to the AUX input on the system Note that this require...

Page 226: ...usted in Audio Settings Inputs and Level Settings The audio from the VCR will be audible in the local speaker system The audio from the VCR and your microphone s will be mixed and sent to the far end When a person talks on either local or far end the VCR audio level will be reduced to make it easier to comment on a video recording when Audio Settings VCR Ducking On Note that a system with one vide...

Page 227: ...to your system for example a whiteboard camera Connect the video output of the additional camera to one of the available Video inputs on the system Note that additional controllable cameras are only available for some rollabout systems Settops and personal systems may be able to connect additional cameras ...

Page 228: ...you have a whiteboard at a distance from your table microphone it is possible to connect additional microphones to your system See Appendix 4 for more information Note that this requires a system with more than one XLR input When more than one microphone is connected you have the option to use the Voice Activate Camera Tracking feature ...

Page 229: ...les the DNAM audio amplifier and the DNAM loudspeaker cabinet The DNAM loudspeaker cabinet is based on several editions one for each of the 6000 MXP 6000 MXP Profile 7000 MXP and 8000 MXP systems For the 6000 MXP and the 8000 MXP system the audio amplifier is integrated in the loudspeaker cabinet For the Maestro system the amplifier and the loudspeaker cabinet is integrated directly into the syste...

Page 230: ...by TANDBERG Loudspeaker Stereo Kit Full dynamic range for audio high fidelity range Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels In out Audio In S PDIF stereo or Analog mono using the same connector Differential In female XLR pinout 1 GND 2 Signal 3 Signal Loop Out line out directly from the input always analog...

Page 231: ...Peripheral Equipment 217 ...

Page 232: ...peaker Kit make sure the complete videoconferencing system is powered down When connecting the Stereo Speaker Kit to a system with already integrated stereo speakers these integrated speakers will be disabled and a new filter and specification setup is loaded when powering up the videoconferencing system Please refer to the section Stereo Speaker Kit for details TANDBERG 3000 MXP Profile The TANDB...

Page 233: ...egrated Stereo Speakers 2 15W Stereo Speakers high quality Frequency range 100Hz 20kHz Enclosed MDF speaker cabinet Note that there are different solutions on integrated audio modules and speakers included in the larger high end TANDBERG systems Please contact your TANDBERG representative for more information These are available with the TANDBERG 3000 MXP Profile and TANDBERG 6000 MXP Profile only...

Page 234: ...mation Check also that the full range frequency audio coding AAC LD is enabled In Call Quality menu AAC LD is checked and AAC LD 128 threshold is the same or lower than the call rate you are planning to use See chapter Audio Algorithm and AAC LD 128kbps for more information An installation sheet is enclosed in the Stereo Loudspeaker Kit which also describes recommended physical speaker placement M...

Page 235: ...Peripheral Equipment 221 ...

Page 236: ...io input without integrated echo cancelling In addition to using ISDN and IP for your telephone sites it is possible to connect a telephone using normal POTS line by Connect the audio out from the conference telephone to the AUX input Connect the audio input from the conference telephone to the AUX output which provides a mixed signal between local and far end optional MultiSite package available ...

Page 237: ...Peripheral Equipment 223 6 9 Dual Monitor Note that this requires a system with dual monitor video output ...

Page 238: ...tors and Projectors Optional Some TANDBERG systems can be delivered with optional single or dual TV XGA monitors It can also be connected to any DVI VGA PAL or NTSC display Note that this requires a system with minimum one DVI I output ...

Page 239: ...res a system supplied with a VGA DVI output The VESA DPMS standard consists of four modes Normal Standby Suspend and Off and applies to all Sync formats e g VGA DPMS standard Normal Standby Suspend Off H sync On Off On Off V sync On On Off Off Power savings None Minimal Substantial Maximum Recovery time None 2 3 seconds 2 3 seconds 8 10 seconds In Off mode some power may still be drawn in order to...

Page 240: ...smitter and the monitor can go from Monitor On Power state to Intermediate Power state Active off Power state The monitor can go from Intermediate Power state to Active off Power state when the monitor timer expires Non Link Recoverable Off Power State The monitor can enter Non Link Recoverable Off Power State when the codec is switched off or if the DVI cable is disconnected This power state is e...

Page 241: ...screen settings TANDBERG supports EDID structure v1 3 which adheres to the MS Plug Play definition This standard contains information on product ID basic display parameters timing identifications and detailed timing descriptions In F1 and above TANDBERG will use the EDID information to decide which resolution to use 800x600 75Hz or 1024x768 60Hz Example 1024x768 60Hz Detailed timing description Pi...

Page 242: ... EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494 HBO IBM G97 IBM E74 IBM 6743 60N JVC LT 23X475 JVC LT 23C50BU JVC LT 23X576 LG L3200A LG M3200C Löewe TAA112747 MAG D700 MAG DJ707 Panasonic SL75 Pioneer PDP 50MXE10 Pioneer PDP 42MXE10 S Pioneer PDP 43MXE1 S Pioneer PDP 50MXE11 Samsung 191T Samsung 323T Need to comply with the VESA EDID standard ...

Page 243: ...ndix 7 Web Interface Appendix 8 Connecting the system to PRI T1 Appendix 9 Connecting the system to the Switched 56 network Appendix 10 Connecting the system to ISDN using NT1 network adapters Appendix 11 TANDBERG Cameras Appendix 12 Remote control Appendix 13 Cisco CallManager registration Appendix 14 Diagnostic Tools for IP Appendix 15 System Upgrade Appendix 16 Declaration of Conformity Appendi...

Page 244: ...WORK SUPPORT Dual Stack IPv4 and IPv6 simultaneous support Net service support on IPv6 Telnet SSH HTTP HTTPS ftp SNMP DNS NTP DHCP Media support on IPv6 H 323 SIP Streaming SECURITY FEATURES Management via HTTPS and SSH IP Administration Password Menu Administration Password Dialing Access code Streaming password H 243 MCU Password VNC password SNMP security alerts Disable IP services MD 5 Challen...

Page 245: ...d User Interface PRESENTATIONS AND COLLABORATION Soft Presenter Package including PC SoftPresenter Digital Clarity Native Formats Advanced Video Layouts Streaming compatible with Cisco IP TV Apple QuickTime RealPlayer v8 etc SYSTEM MANAGEMENT Support for the TANDBERG Management Suite Total management via embedded web server SNMP Telnet SSH FTP and SOAP Remote software upload via web server ftp ser...

Page 246: ... on the Power On Hours Power On Hours POH 69 000 hours Useful Life Cycle 6 years ISO 9001 certificate is available upon request Requires TANDBERG Management Suite 9 0 or newer System features vary depending on network selection and software package All specifications are subject to change without notice TANDBERG is a registered trademark or trademark of TANDBERG in the U S and other countries Real...

Page 247: ...deo 5 audio 5x1536 video no audio 4x1920 video 5 audio 3x3072 video no audio Rate Matching Yes Yes Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 2Mbps Up to 2Mbps Picture Mode MultiSite VS CP4 CP5 1 VS CP4 CP5 1 Model 3000MXP 3000NET MXP 2000MXP 1500MXP Bandwidth Point to point ISDN IP Standard 384 1536 Option 512 1920 3000NET 384 1536 Standard 1920...

Page 248: ...2Mbps Up to 768 Picture Mode MultiSite VS CP4 CP5 1 VS CP4 CP5 1 Model 770MXP 1000MXP Bandwidth Point to point ISDN IP Standard 768 IP only Option 128 768 Standard 768 IP only Options 128 768 384 768 MultiSite Not Available Not Available Rate Matching Not Available Not Available Dual Stream DuoVideo H 239 Yes Yes Secure Conference All bandwidths All bandwidths H 264 Up to 768 Up to 768 Picture Mod...

Page 249: ...light from pale walls often produces excellent results Avoid harsh side lighting or strong light from above Strong sunlight from a window or skylight may put part or all of the subject matter in shadow or cause silhouetting If you still have problems with the iris and lighting manual adjustment of the camera parameters might help see Video Settings menu Dim scenes can also be improved by manually ...

Page 250: ...ring room Seating Area Table Should allow all participants to see Monitors Should allow camera to see all participants Non shiny non patterned preferably light grey surface if table used Walls Color Generally high contrast color desired Light blue is commonly used Acoustically reflective surfaces such as glass or concrete should be covered with curtains or sound treatment Audio Noise Floor preferr...

Page 251: ... to the chair person or a designated controller of the document camera for ease of use remember to arrange all the peripherals so that one participant can reach each of them to point change the display tape and so forth The camera supports up to 15 pre stored camera positions The illustration shows three possible camera positions one for all the participants one for the whiteboard and one for the ...

Page 252: ...ow 1234 1250 A1 B2 ABC To upload this file to the system follow these steps Open a DOS window and go to the folder where the access txt file is located Type ftp IP address of your local system User press Enter or enter IP password Type bin and press Enter Go to the user folder type cd user Upload the access txt file type put access txt Exit from ftp type bye Administrator Password Access to the ad...

Page 253: ...secure conference using AES or DES encryption The TANDBERG system will attempt this for both IP and ISDN connections Where a remote system or MCU supports encryption the highest common encryption algorithm will be selected on a port by port basis The type and status of the encryption negotiated is indicated by padlock symbols and on screen messages Encryption on the TANDBERG systems is fully autom...

Page 254: ...on Processing Standard Publication 197 Advanced Encryption Standard by The National Institute of Standards and Technology NIST IEEE 802 1x EAP Extensible Authentication Protocol This is a standard for authentication and authorization of units systems onto the network Static configuration System ID and Password Anonymous ID for encryption challenge Enable methods Supported methods MD5 simple challe...

Page 255: ...but can be edited as a text file Files accessible only by ftp get tmp snapshots xxx jpg or http IP address of system tmp snapshots xxx jpg site0 jpg Snapshot of current stream if MultiSite main jpg Snapshot of selfview site1 jpg Snapshot of decoded stream if point to point duo jpg Snapshot of the encoded stream if transmitting DuoVideo the decoded stream if receiving DuoVideo Custom logos Go to th...

Page 256: ...N Settings 2 Specify IP assignment DHCP or Static If DHCP is selected no other settings are needed If Static is selected IP address IP subnet mask and Gateway must be specified 3 Start your Web browser In the address field type the IP address of the system Enter the password and the Web page of the system will be shown The default password is TANDBERG 4 Restart the system Choose Restart from the C...

Page 257: ...tem to the input marked CPE Customer Provided Equipment on the Adtran CSU straight through category 5 cable is recommended Connect to the network via the NET connector on the Adtran CSU Configuration of the system Open the Settings Menu from the Control Panel and select Network Choose Network Type PRI and specify your PRI number max Channels cable length between system and CSU and switch type Conf...

Page 258: ... Adapter Connect the two SW56 cables from the Telesync adapter Line 1 and Line 2 to the SW56 network Configuration of the system Select network type to National ISDN LINE 1 SETUP NUMBER1 NUMBER2 SPID1 SPID2 program with number from the first SW56 line program with number from the second SW56 line program with number from the first SW56 line Leave blank How to call It is important to use Restrict 5...

Page 259: ...face of your NT1 adapter to the line provided from your network provider For convenience the NT1 adapters could be placed inside the cabinet If needed use the shorter ISDN cable RJ45 connectors delivered with the NT1 between the codec and the NT1 and the longer ISDN cable between the NT1 and the connector RJ45 at the wall socket Configuring The configuration of the system is performed in the same ...

Page 260: ...TANDBERG 550 MXP 246 ...

Page 261: ...Appendices 247 Appendix 11 TANDBERG Cameras TANDBERG Precision HD Camera Available to TANDBERG 8000 MXP 6000 MXP Profile 3000 MXP Profile Maestro MXP and Edge 75 85 95 MXP Pin outs and Connectors ...

Page 262: ...ck This connector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for cascaded camera PRI Pin out Pin 6 GND Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pin 2 Presence 12V in daisy chain Pin 1 GND Multiple Camera support The system is able to control a total of 4 cameras Either 1 Precision HD Cameras plus up to 3 WAVE II Cameras or up to 4 WAV...

Page 263: ...rted by TANDBERG is 20 m 65 ft Applies to T3000 MXP Profile with new hardware Disabled when connected to a TANDBERG system using the TANDBERG Camera Cable This output does not support HDCP High Bandwidth Digital Content Protection Precision HD Camera Dimensions Back view Side view ...

Page 264: ...TANDBERG 550 MXP 250 Top view ...

Page 265: ...onnected in daisy chain Pin 7 GND Pin 6 GND Pin 5 RXD in Pin 4 TXD out Pin 3 12V Pin 2 GND Pin 1 12V Standard Phono Used for composite video signal Power 2 0 mm DC power jack 12V 1A required Standard Mini Din Used for S Video signal 6 PIN RJ modular jack This connector is used when cascading cameras Control out signal and external camera detection Note It does not provide power for cascaded camera...

Page 266: ...TANDBERG 550 MXP 252 Pin 5 GND Pin 4 RXD in Pin 3 TXD out Pin 2 Presence 12V in daisy chain Pin 1 GND ...

Page 267: ...Appendices 253 Dimensions Front view Side view Rear view Underside view ...

Page 268: ...ote Control TRC3 TRC4 Remote Control TRC 3 TRC4 The TANDBERG remote control transmits IR signals using the following parameters Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 7 IR wavelength 940nm IR carrier frequency 30kHz ...

Page 269: ...4 0 NUMBER 4 5 5 0 NUMBER 5 0 NUMBER 5 6 6 0 NUMBER 6 0 NUMBER 6 7 7 0 NUMBER 7 0 NUMBER 7 8 8 0 NUMBER 8 0 NUMBER 8 9 9 0 NUMBER 9 0 NUMBER 9 10 0A 0 NUMBER 0 0 NUMBER 0 11 0B 0 0 12 0C 0 0 13 0D 14 0E 15 0F 16 10 17 11 PRESENTER PRESENTER 18 12 0 0 19 13 20 14 21 15 22 16 0 ZOOM OUT 0 ZOOM OUT 23 17 0 ZOOM IN 0 ZOOM IN 24 18 25 19 0 VOLUME DOWN 0 VOLUME DOWN 26 1A 0 VOLUME UP 0 VOLUME UP 27 1B 0...

Page 270: ...0 40 28 0 LAYOUT 0 LAYOUT 41 29 42 2A 0 MAIN CAM 43 2B 0 PC 44 2C 0 DOC CAM 45 2D 0 DVD 46 2E 0 AUX 47 2F 0 HELP 4 P0 48 30 0 FAR END 4 P1 49 31 0 PRESETS 4 P2 50 32 0 SERVICES 4 P3 51 33 4 P4 52 34 4 P5 53 35 4 P6 54 36 4 P7 55 37 4 P8 56 38 4 P9 57 39 4 P10 58 3A 4 P11 59 3B 4 P12 60 3C 4 P13 61 3D 4 P14 62 3E 63 3F 0 WAKE UP 0 WAKE UP 25 19 3 LOW BATT 3 LOW BATT XX 3 PROG VER 3 PROG VER ...

Page 271: ...button 4 A pop up box will now appear on the screen and ask you if you would like to configure the directory number Push the ok button 5 You should now see the Directory Number Configuration WEB page Enter the E 164 phone number of your TANDBERG system in the Directory number field and in the Forward and Pickup Settings enter the time of No Answer Ring Duration The time selected has to have a valu...

Page 272: ...the gatekeeper or to the endpoint In case you have problems one would first ping the default gateway then the gatekeeper and then the other endpoint Traceroute Traceroute does exactly that it traces the route an IP packet takes to reach its destination and displays all router hops Traceroute is very useful for seeing exactly where there is a routing problem in the IP network and for checking where...

Page 273: ...le using MultiSite if a site is disconnected and reconnected without terminating the entire conference the next site to be connected will have a H 245 port outside of the specified range If this functionality is required through a firewall the range of TCP ports can be extended past 5564 However if a site is disconnected and reconnected without ending the conference enough times one can quickly en...

Page 274: ...ssary If the system upgrade process is aborted before it s complete the system will work as normal with the original software The TANDBERG MXP systems can be upgraded in three different ways Using the web interface Using FTP Using ISDN A To upgrade using the web interface please do the following steps 1 Type the IP address of the TANDBERG MXP system that shall be upgraded for instance 10 0 8 77 in...

Page 275: ...Appendices 261 The following page will now be displayed Figure 1 3 Enter the Release key in the Release Key field and press the Install Software button ...

Page 276: ... to click on the restart button and press OK to restart the system in order to activate the new software Once verified the system will reboot once more to complete the upload of all systems parameters kept from the old software revision 7 To verify that the new sw is installed refresh the page shown in figure1 after restart The Software Version should now show the new software version uploaded to ...

Page 277: ... another TANDBERG MXP system using ISDN Please note that both systems must be on software version F3 0 or newer for this functionality Please also note that both systems must be on software version F3 0 or newer for this functionality 1 Connect to the system that shall be upgraded using ISDN 2 Copy the new software file to a folder on your computer for instance c software 3 Type the IP address of ...

Page 278: ...nu 7 Enter the password set at the far end for remote upgrade default password is TANDBERG 8 Press Install Software The system will now use about 90 of the call capacity to transfer the software file across During this time audio and video will be turned off 9 Once the software has been transferred and verified at the far end you will get a new webpage with information that the upgrade of the far ...

Page 279: ...Appendices 265 In the menu on the system under Control Panel System Information the installed software should now be displayed as the Software Version ...

Page 280: ...sion Directives LVD 73 23 EEC EMC 89 336 EEC R TTE 99 5 EEC This product complies with harmonized Standards EN 60950 1 2001 EN 55022 1994 A1 A2 EN 55024 1998 A1 A2 EN 61000 3 2 2000 EN 61000 3 3 1995 A1 TBR 3 Layer 1 2 and 3 TECHNICAL CONSTRUCTION FILE NO X13687 YEAR WHICH THE CE MARK WAS AFFIXED 2005 For an official signed version of this document or details regarding documentation from the techn...

Page 281: ...ion TELNET Challenge TMS Tandberg Management Suite uses MD5 Challenge Response algorithm RFC 1321 Telnet access for encryption of password over the IP network SNMP Simple Network Management Protocol A standard network protocol for management and surveillance of TCP IP networks RFC 1157 SNMP v1 RFC 1213 MIB II DHCP Dynamic Host Configuration Protocol DHCP is a TCP IP protocol that offers dynamic IP...

Page 282: ...munications network connecting geographically separated computers printers and other devices SSL Secure Sockets Layer SSL is a proposed open standard for establishing a secure communications channel to prevent the interception of critical information ...

Page 283: ...8 NB2 Output x Digit bit 2 9 NB4 Output x Digit bit 3 10 NB8 Output x Digit bit 4 11 SD A SD A T A Output x x x Send Data Transmit 12 SD B SD B T B Output x x x Send Data Transmit 13 RD A RD A R A Input x x x Receive Data 14 RD B RD B R B Input x x x Receive Data 15 SCR A SCR A S A Input x x x Signal Clock Receive Receive Timing 16 SCR B SCR B S B Input x x x Signal Clock Receive Receive Timing 17...

Page 284: ...for cables not using DTR RI or RLSD data triggered applications Cable type o Shielded Connector housing o Metal with cable shield connected to metal housing at 26 pin connector end Signal Name Female 26pin DSUB Pin number Male 34pin Winchester Pin number Comments Frame ground 1 A Signal ground 19 23 B TX A transmit data TX B 11 12 P S Twisted pair RX A receive data RX B 13 14 R T Twisted pair RCLK...

Page 285: ...lded Connector housing o Metal with cable shield connected to metal housing at 26 pin connector end Signal Name Female 26pin DSUB Pin number Male 34pin Winchester Pin number Male 25pin DSUB Comments Frame ground 1 A Signal ground 19 23 B TX A transmit data TX B 11 12 P S Twisted pair RX A receive data RX B 13 14 R T Twisted pair RCLK A rcv clock RCLK B 15 16 V X Twisted pair TCLK A xmt clock TCLK ...

Page 286: ...nd Pin Number Male 37pin DSUB DCE end Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 23 19 30 Send Data A Send Data B 11 12 4 22 Twisted Pair Send Timing A Send Timing B 17 18 5 23 Twisted Pair Receive Data A Receive Data B 13 14 6 24 Twisted Pair Receive Timing A Receive Timing B 15 16 8 26 Twisted Pair Terminal Ready A 26 12 Receiver Ready A Receiver Ready B ...

Page 287: ...umber Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 19 30 Send Data A Send Data B 11 12 4 22 Twisted Pair Send Timing A Send Timing B 17 18 5 23 Twisted Pair Receive Data A Receive Data B 13 14 6 24 Twisted Pair Receive Timing A Receive Timing B 15 16 8 26 Twisted Pair Terminal Ready A 26 12 Receiver Ready A Receiver Ready B 22 23 13 31 Twisted Pair Incoming Call A 24 15...

Page 288: ...pin DSUB Tandberg end Pin Number Male 25pin DSUB RS 530 DCE end Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 7 Send Data A Send Data B 11 12 2 14 Twisted Pair Send Timing A Send Timing B 17 18 15 12 Twisted Pair Receive Data A Receive Data B 13 14 3 16 Twisted Pair Receive Timing A Receive Timing B 15 16 17 9 Twisted Pair Terminal Ready A Terminal Ready B 20 ...

Page 289: ...25pin DSUB RS 366 Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Signal Ground 19 7 Send Data A Send Data B 11 12 2 14 Twisted Pair Send Timing A Send Timing B 17 18 15 12 Twisted Pair Receive Data A Receive Data B 13 14 3 16 Twisted Pair Receive Timing A Receive Timing B 15 16 17 9 Twisted Pair Terminal Ready A Terminal Ready B 20 21 20 23 Receiver Ready A 22 8 Twisted Pair Re...

Page 290: ...9 o DSUB 37 pin Male Signal Name Female 26pin DSUB Tandberg end Pin Number Male 37pin DSUB DCE end Pin Number Comments Frame Ground 1 1 Do not connect shield to FGND Send Data A Send Data B 11 12 4 14 Twisted Pair Send Timing A Send Timing B 17 18 15 12 Twisted Pair Receive Data A Receive Data B 13 14 3 16 Twisted Pair Receive Timing A Receive Timing B 15 16 17 9 Twisted Pair LOS 25 31 Signal Grou...

Page 291: ...ll warn you of an incoming call even though the monitor may not be switched on Audio call Audio call equals a telephone call You can make a call with the video system with audio only Audio input 4 Intended for connection to an external microphone amplifier or an external fixed mixer Audio input 5 Intended for connection to external playback devices or to telephone add on hybrids Audio input 6 Inte...

Page 292: ...l automatically view the current speaker Chair control Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants Channel status Comprehensive information about the call progress listing the numbers called and if an error occurs a cause code is displayed CIF Common Intermediate Format 352x288 pixels Closed Ca...

Page 293: ...ault for PAL versions Echo canceller Continuously adjusts itself to the audio characteristics of the room and compensates for any changes it detects in the audio environment Echo control When set to On the far end is prevented to hear their own audio Encryption Use encryption to make a secure call The system will try to make point to point calls using encryption If the far end system supports encr...

Page 294: ...our TANDBERG representatives Humfilter A highpass filter which reduces very low frequency noise I iCIF Interlaced CIF 352x288 pixels 50 fields per second Incoming call Someone calls in to your system Incoming MCU Calls If occupied in a call the system will provide a visual audio indication of an incoming call and ask to accept or reject the call IP address Defines the network address of the system...

Page 295: ...ecting up to 4 or 6 depending on the system capacity MultiSite systems together to achieve a higher number of participants in a multipoint call N NAT Network Address Translation NAT support in the videoconferencing system enables proper exchange of audio video data when connected to an external videoconferencing system when the IP traffic goes through a NAT router Used in small LANs often home off...

Page 296: ...including your self POP Picture Outside Picture POP is a picture layout mode that is optimized for wide screens Full screen 1 3 layout and emulated dual monitor layout Precision HD Camera High Definition camera delivers high resolution quality video Presentation Presentation means to show another video source Use the Presentation Key for a predefined presentation source Use the presentation menu t...

Page 297: ...phones and mobile phones in a uniform way and provides an on screen real time feedback on the progress of a call Split Screen All the participants in a MultiSite conference are displayed on the screen Former Continuous Presence Start Channel Indicates the firstE1 T1 channel the system is allowed to use The setting might be used when if the E1 T1 line is shared with other equipment Start up video s...

Page 298: ... site numbers or name if supported of other sites connected in the conference Terminate meeting The chairman can terminate the conference i e all participants are disconnected TMS TANDBERG Management Suite Touch Tones To dial extension numbers etc during a call use touch tones in order to get tones instead of preset on the number keys Tracker The tracker is a small infrared remote control device m...

Page 299: ...285 W WAVE II Camera Wide Angle View Camera delivers the widest angle of view in the industry Welcome menu The welcome menu displays the Menu when you are outside a call X XGA extended Graphics Array 1024 x 768 ...

Page 300: ...Duo Video Quality 152 DuoVideo 72 E EDID 227 Encryption 171 End Call 43 Extra cameras 213 F Far End Camera Control 61 Far End Control 62 G Gatekeeper 183 Group Layout 79 H H 239 72 140 142 Hardware serial number 91 I Indicators 30 Interfaces 202 IP Address Conflict Check 100 IP Settings 181 L Language 107 Last number dialed 50 Layout 24 Letter keys 28 M MCU 86 MCU Status Line 167 Menu timeout in c...

Page 301: ...e Chair 81 Take new snapshot 73 74 Telephone Add On 222 Telephone Call 36 Terminate Meeting 85 Test Subsystem 94 Text Chat 103 Timeout 125 To connect a PC to Dataport 1 199 Touch Tones 29 U User Guide 105 V Video Algorithm 149 Video Call 34 Video cassette recorder VCR 212 Video Name 169 Video Quality 152 View Administrator Settings 95 View Site 83 VNC Settings 146 Volume and 27 W Warnings 101 Wast...

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TANDBERG 550 MXP, User Manual

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