Tandberg Data LTO 1 Setup, Operator, And Service Manual Download Page 71

Page: 71 / 118

Example of a Drive Error Log:

In the SENSE DATA area of Figure 19, entries in bold are defined as follows:

Hexadecimal Code

Description

SCSI Command

0000, 0200, 0000

Command parameters

Byte 0 of SCSI sense data

Sense key

5200

ASC/ASCQ (Additional Sense Code/Additional Sense Code
Qualifier)

20B0

FSC (Fault Symptom Code)

058A

Relative LPOS

SCSI ID

LABEL:

TAPE_ERR1

IDENTIFIER:

4865FA9B

Date/Time:

WedOct 11 11:39:43

Sequence Number: 25264

Machine ID:

000D090D4C00

Node ID:

tsm

Class:

Type:

PERM

Resource Name:

rmt2

Resource Class:

tape

Resource Type:

LTO

Location:

40-60-00-2,0

VPD:

Manufacturer................IBM

Machine Type andModel......

ULT3580-TD1

Serial Number...............

1300015078

Device Specific.(FW)........

0B70

(Firmware Level)

Description

TAPE OPERATION ERROR

Probable Causes

TAPE

User Causes

MEDIA DEFECTIVE

DIRTY READ/WRITE HEAD

Recommended Actions

FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY

PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data

SENSE DATA

0602 0000

0000 0200 0000

0000 0000 0000 0000

00 0000 001C 0000 0000

5200

0700

20B0

0000 0000 0000 0000 0000 0000 0000

058A 02

00 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

Figure 19. Example of an AIX ERRPT Drive Error Log

Chapter 6. Resolving Problems

Summary of Contents for LTO 1

Page 1: ...LTO 1 Magnetic Tape Cartridge Drive Setup Operator and Service Guide...

Page 2: ......

Page 3: ...LTO 1 Magnetic Tape Cartridge Drive Setup Operator and Service Guide...

Page 4: ...n page v and Notices on page 87 Third Edition September 2001 This edition applies to the IBM Ultrium Internal Tape Drive Models T200 and T200F Setup Operator and Service Guide and to all subsequent re...

Page 5: ...Assembly Optional 11 Installing the Cooling Fan onto a SCSI Drive 12 Installing the Cooling Fan onto a Fibre Channel Drive 13 Step 4 Set the SCSI ID SCSI Drive Only 14 Step 5 Terminate the Drive and...

Page 6: ...s and Messages 53 Using Sense Data 59 Obtaining a Drive Dump 63 Viewing the Drive Error Log 64 Resolving Problems Reported by the Server 65 Fixing SCSI Bus Errors 65 Fixing Fibre Channel Errors 67 Res...

Page 7: ...hazardous voltage on metal parts of the system or the products that attach to the system It is the customer s responsibility to ensure that the outlet is correctly wired and grounded to prevent an ele...

Page 8: ...s follow Attention If you use a power screwdriver to perform this procedure it could destroy the tape Attention Do not operate the Ultrium Tape Drive in a poor air quality environment Laser Safety and...

Page 9: ...T200F which features a Fibre Channel interface Fibre Channel technology increases the maximum server to tape drive distance by using fiber optic cables In addition Storage Area Network SAN components...

Page 10: ...viii IBM Ultrium Internal Tape Drive...

Page 11: ...of 100 MB per second Ultra2 SCSI Low Voltage Differential Single Ended LVD SE SC Duplex multimode optical connector with the use of SCSI protocol J1 connector for SCSI signals SCSI ID selection and p...

Page 12: ...ws 2000 Level 2195 or later or Windows NT Server Version 4 with Service Pack 6 or later Red Hat Linux 7 1 kernel 2 4 2 2 Physical Characteristics of the SCSI Interface The Ultrium Tape Drive Model T20...

Page 13: ...Services and is in compliance with IEC825 The Ultrium Tape Drive Model T200F has one Fibre Channel interface also called a port In accordance with the standards of the American National Standards Inst...

Page 14: ...must have loop attachment capability Two nodes are supported on each fabric loop Address Assignments Each device on a Fibre Channel loop must have a Loop Identifier LID and a corresponding Arbitrated...

Page 15: ...orts the World Wide Name to switches You can use the World Wide Name to uniquely identify the drive on a SAN Installing Removing or Resetting a Drive on an Active Fibre Channel A Fibre Channel network...

Page 16: ...6 IBM Ultrium Internal Tape Drive...

Page 17: ...Vdc 1 4 A typical 2 3 A maximum for 300 ms 1 1 A typical 2 3 A maximum for 300 ms Power 41 W typical 47 W maximum for 300 ms 38 W typical 47 W maximum for 300 ms Maximum altitude 3048 m 10 000 ft 304...

Page 18: ...8 IBM Ultrium Internal Tape Drive...

Page 19: ...ging and your body v When possible remove the Ultrium Tape Drive from its static protective packaging and install it directly into an enclosure without setting it down When this is not possible place...

Page 20: ...or contains the SCSI connector SCSI ID connector and the power connector 1 SCSI connector J1 2 SCSI ID connector J1 3 Power connector J1 4 RS 422 connector J2 Figure 2 Rear View of the Ultrium Interna...

Page 21: ...e Ultrium Tape Drive s circuits require cooling The drive is designed to move air across the circuits with air entry at the lower front of the drive the tape path and drive head are protected from air...

Page 22: ...the fan shroud to the rear of the drive by securing the two captured screws 3 with a Phillips screwdriver 4 Connect the SCSI bus cable 4 to the connector at the rear of the SCSI drive 5 Attach one end...

Page 23: ...ach the fan shroud to the rear of the drive by securing the two captured screws 3 with a Phillips screwdriver 4 Connect the fiber optic cable 4 to the connector at the rear of the Fibre Channel drive...

Page 24: ...to your enclosure s documentation 3 If you are installing the Ultrium Tape Drive into a tape library make sure that the drive s SCSI ID is set at 15 see settings below The library may issue a command...

Page 25: ...he AL_PA identifies the device on the loop To set the Ultrium Tape Drive s AL_PA you must place jumpers on specific pins in the drive s loop identifier LID status connector The placement of the jumper...

Page 26: ...able If the drive is installed in an enclosure pins 5 and 6 may be used to support external indicators such as light emitting diodes LEDs on the enclosure Note If indicators are used on an enclosure t...

Page 27: ...B D4 G G G 2B A3 G G G G C D3 G G 2C 9F G G G D D2 G G G 2D 9E G G G G E D1 G G G 2E 9D G G G G F CE G G G G 2F 9B G G G G G 10 CD G 30 98 G G 11 CC G G 31 97 G G G 12 CB G G 32 90 G G G 13 CA G G G...

Page 28: ...drive and refer to Table 4 for its corresponding LID 2 Locate the LID status connector on the drive see 2 in Figure 6 on page 16 3 Jumper pins 1 through 8 as shown in Table 4 Table 4 ID Settings that...

Page 29: ...35 G G G G 45 6B G G G 64 34 G G G 46 6A G G G 65 33 G G G G 47 69 G G G G 66 32 G G G G 48 67 G G 67 31 G G G G G 49 66 G G G 68 2E G G G 4A 65 G G G 69 2D G G G G 4B 63 G G G G 6A 2C G G G G 4C 5C G...

Page 30: ...before you secure it to the enclosure 2 The Ultrium Tape Drive may be shipped with or without a front bezel see Figure 1 on page 1 To mount the Ultrium Tape Drive into an enclosure 1 Place the drive...

Page 31: ...The status light briefly becomes solid amber then becomes solid green After the single character display becomes blank the tape drive is ready for the checkout procedure in the next step Step 9 Perfo...

Page 32: ...bus Connecting the Drive to a Fibre Channel Interface To connect the Ultrium Tape Drive Model T200F to the Fibre Channel interface 1 Connect the enclosure s internal fiber cable to the Fibre Channel c...

Page 33: ...t for 24 hours or the time necessary to prevent condensation in the drive the time will vary depending on the environmental extremes to which the drive was exposed When operating the Ultrium Tape Driv...

Page 34: ...ring the power on cycle In this case the drive completes POST and slowly rewinds the tape the process may take approximately 13 minutes The light stops blinking when the drive completes the recovery a...

Page 35: ...mmands Scroll through the maintenance functions While in maintenance mode push the unload button once per second to increment the display characters by one When you reach the character of the diagnost...

Page 36: ...nd so on until no errors remain The single character display is blank during normal operation of the tape drive Inserting a Tape Cartridge To insert a tape cartridge 1 Ensure that the Ultrium Tape Dri...

Page 37: ...ning is finished the drive ejects the cartridge The IBM LTO Ultrium Cleaning Cartridge is valid for 50 uses Placing the Drive in Maintenance Mode The Ultrium Tape Drive can run diagnostics verify writ...

Page 38: ...performs the function that you selected v If the diagnostic or function requires you to insert a tape cartridge C displays Within 60 seconds insert a cartridge or the tape drive exits maintenance mod...

Page 39: ...select the function the drive runs diagnostics for approximately 90 seconds then C flashes When C flashes the drive is waiting for a cartridge 5 Within 60 seconds insert a scratch data cartridge or th...

Page 40: ...ails the tape drive posts an error code to the single character display to resolve the error see Table 12 on page 53 The drive then unloads the FMR tape and exits maintenance mode Function Code 3 Crea...

Page 41: ...ld the unload button for 10 seconds Function Code 5 Copy the Drive Dump to Tape at Beginning of Tape Causes the tape drive to copy data from a drive dump captured with Function Code 4 to the beginning...

Page 42: ...connect the SCSI wrap plug to the other end of the cable A67E0049 1 Ensure that the drive does not contain a cartridge 2 Within a 1 second interval press the unload button three times The status light...

Page 43: ...cond until it redisplays Testing the Circuitry at the Drive s Fibre Channel Connector 6 To select the function press and hold the unload button for 3 seconds After you select the function the tape dri...

Page 44: ...nance mode To resolve the error locate 9 in Table 12 on page 53 Function Code 8 Convert FMR Tape to Scratch Tape Causes the tape drive to erase the field microcode replacement FMR data on a scratch da...

Page 45: ...onds after the tenth error code displays 0 displays if there are no errors in the log and the drive exits maintenance mode Function Code A Clear Error Code Log Causes the tape drive to erase the conte...

Page 46: ...Fast Read Write Test Causes the tape drive to perform tests to ensure that the drive can read from and write to tape This diagnostic performs fewer tests than the Run Tape Drive Diagnostics test Func...

Page 47: ...ect the function C flashes When C flashes the drive is waiting for a cartridge Within 60 seconds insert a scratch data cartridge or the tape drive exits maintenance mode After you insert the cartridge...

Page 48: ...efer to the following sections Updating Firmware through the SCSI Fibre Channel or RS 422 Interface Attention SCSI drives and Fibre Channel drives require different firmware images When you update the...

Page 49: ...he drive is in maintenance mode 3 Press the unload button once per second until 2 displays then press and hold the button for 3 seconds When C flashes the drive is waiting for a cartridge 4 Insert the...

Page 50: ...40 IBM Ultrium Internal Tape Drive...

Page 51: ...he standards of reliability that is established by IBM The IBM LTO Ultrium Data Cartridge cannot be interchanged with the media used in other IBM non LTO Ultrium tape products In addition to using LTO...

Page 52: ...When you insert the cartridge into the drive a threading mechanism pulls the pin and tape out of the cartridge across the drive head and onto a non removable takeup reel The head can then read or wri...

Page 53: ...ether you can write to the tape v If the switch is set to solid red data cannot be written to the tape v If the switch is set to unlocked black void data can be written to the tape To set the switch s...

Page 54: ...that fits into the cartridge s hub and lets you wind the tape into and out of the cartridge v Pin supplies see 3 in Figure 12 Leader pins and C clips Attention v Use only the IBM Leader Pin Reattachme...

Page 55: ...Figure 13 to the cartridge 2 so that the tool s hook 3 latches into the cartridge s door 4 Pull the tool back to hold the door open then slide the tool onto the cartridge Open the tool s pivot arm 5 F...

Page 56: ...t from the cartridge 4 Remove the rewind tool by pulling it away from the cartridge Set the tool and the cartridge aside 5 On the leader pin 1 in Figure 15 locate the open side of the C clip 2 The C c...

Page 57: ...t with your fingers see Figure 16 Note Use care to ensure that the tape is centered over the leader pin Failure to properly center the tape on the pin will cause the repaired cartridge to fail When th...

Page 58: ...er data from a damaged cartridge contact your nearest Customer Assistance Center see Getting Help on page 90 v Do not open the cartridge case at any time The upper and lower parts of the case are weld...

Page 59: ...e1 Archival Storage2 Shipping Temperature 10 to 45 C 50 to 113 F 16 to 32 C 61 to 90 F 16 to 25 C 61 to 77 F 23 to 49 C 9 to 120 F Relative humidity noncondensing 10 to 80 20 to 80 20 to 50 5 to 80 We...

Page 60: ...ium Data Cartridge Bar Code Labels sheet of 20 black and white 08L9124 IBM LTO Ultrium Cleaning Cartridge includes only human writable labels 08L9267 LTO Ultrium Cleaning Cartridge Bar Code Labels she...

Page 61: ...SI Tape Drive on page 71 or Removing the Fibre Channel Tape Drive on page 72 v The tape drive has no power Connect power to the tape drive see Step 8 Connect Power to the Tape Drive on page 21 v If th...

Page 62: ...ycle power as this will erase the contents of the dump The status light flashes green Typically no action is required because a flashing green LED means normal operation However the tape drive may hav...

Page 63: ...nse data or Fibre Channel autosense data at the server console See Appendix B TapeAlert Flags on page 83 Table 12 or Using Sense Data on page 59 Drive sense data sent to a library if the tape drive is...

Page 64: ...rform the following action 1 Ensure that the power connector is properly seated 2 Ensure that the proper dc voltages are being applied within the tolerances allowed see Chapter 2 Specifications on pag...

Page 65: ...procedures for reading a drive dump in your enclosure s documentation v Ultrium Tape Drive to read a drive dump use Function Code 5 in Table 7 on page 29 2 Power the tape drive off and on then retry t...

Page 66: ...age 29 v If the diagnostics fail replace the tape drive v If the diagnostics succeed run the Test Head diagnostic see Function Code H in Table 7 on page 29 If the Test Head diagnostic fails replace th...

Page 67: ...ge 29 v If the diagnostic fails replace the tape drive v If the diagnostic runs successfully the problem is with the enclosure or the cable to the enclosure Refer to your enclosure s documentation The...

Page 68: ...from another device on the Fibre Channel interface Determine why the device at the other end of the Fibre Channel the server switch or other device placed the drive offline The drive is placed online...

Page 69: ...ium Tape Drive is documented in the IBM Ultrium Internal Tape Drive Models T200 and T200F and IBM 3580 Ultrium Tape Drive SCSI Reference In addition to device drivers other methods exist for obtaining...

Page 70: ...Type Model Number Name TAP07 3580 001 00 00000 TAP07 Log ID 00452B54 Sequence 4732468 Date 02 14 01 Time 09 50 21 Reference code 9210 Secondary code 00000000 Table ID 63A00001 IPL source state B 3 Cl...

Page 71: ...ine Type and Model ULT3580 TD1 Serial Number 1300015078 Device Specific FW 0B70 Firmware Level Description TAPE OPERATION ERROR Probable Causes TAPE User Causes MEDIA DEFECTIVE DIRTY READ WRITE HEAD R...

Page 72: ...SI BUS ERROR Probable Causes CABLE CABLE TERMINATOR DEVICE ADAPTER Failure Causes CABLE LOOSE OR DEFECTIVE DEVICE ADAPTER Recommended Actions PERFORM PROBLEM DETERMINATION PROCEDURES CHECK CABLE AND I...

Page 73: ...re to send the file for analysis contact your nearest Customer Assistance Center see Getting Help on page 90 Using a Device Driver Utility to Obtain a Dump To obtain a drive dump by using a device dri...

Page 74: ...unload button once per second until 9 appears in the single character display 4 Press and hold the unload button for 3 seconds to view the most recent error code 5 Refer to Table 12 on page 53 to det...

Page 75: ...e problem persists the fault is with the server s hardware or software To isolate the cause of the failure refer to the server s service documentation v If the test fails replace the tape drive see Re...

Page 76: ...ion that caused the error If the problem persists the problem may be with the cable 3 Isolate which cable is causing the problem by replacing one cable at a time and running the operation that caused...

Page 77: ...v Fixing Intermittent Fibre Channel Errors on page 68 Fixing a Consistent Error with a Single Drive on a Fibre Channel Loop 1 Ensure that the tape drive is powered on 2 Verify that the tape drive s se...

Page 78: ...ibre Channel Loop on page 67 c Continue to connect one drive at a time to the Fibre Channel loop 5 When the problem is corrected restore all of the Fibre Channel cables to their correct position Fixin...

Page 79: ...urer s tape drive the SARS data in the cartridge memory may become lost or invalid If you encounter a media related problem use the following procedure Attention When you run the Test Cartridge Media...

Page 80: ...70 IBM Ultrium Internal Tape Drive...

Page 81: ...um Internal Tape Drive Model T200 from an enclosure perform the following steps 1 Ensure that the tape drive does not contain a tape cartridge 2 Deconfigure the drive from the server for instructions...

Page 82: ...nternal power cable from the power connector see 1 in Figure 22 5 Disconnect the internal RS 422 cable from the J2 connector 4 6 Disconnect the internal fiber cable from the Fibre Channel connector 3...

Page 83: ...note the following v This procedure may damage the tape cartridge If you use this procedure you must replace the stuck tape cartridge after removing it and copying its data to another cartridge If you...

Page 84: ...he wrench move counterclockwise v If the takeup reel turns when you rotate the supply reel motor screw clockwise with the allen wrench the tape is not broken Go to step 6 on page 75 v If the takeup re...

Page 85: ...arrow As you rotate the screwdriver the allen wrench moves slightly 9 With the small blade screwdriver continue to rotate the loader motor gear in the unload direction counterclockwise v If you feel n...

Page 86: ...Drive on page 72 2 Place the drive on a nonslip surface 3 Remove the cover of the drive by performing the following steps a Remove the three screws and washers see 1 in Figure 24 that secure the bezel...

Page 87: ...nose pliers grasp the end of the leader pin and pull it out of the cartridge so that you can grip it with your fingers see 2 in Figure 25 8 While keeping the tape taut with your fingers rotate the all...

Page 88: ...the loader motor gear in the unload direction guide the end of the leader pin block 5 into the white block guide home position 6 The leader pin block will pivot so that it clears the cartridge shell...

Page 89: ...tape cartridge to another cartridge If appropriate return the stuck tape cartridge for analysis in its original packaging or in the packaging from its replacement If you need help with this procedure...

Page 90: ...80 IBM Ultrium Internal Tape Drive...

Page 91: ...L9129 Leader pin reattachment kit 2 5 mm allen wrench procure locally 08L9120 IBM LTO Ultrium Data Cartridge 08L9124 IBM LTO Ultrium Cleaning Cartridge 19P0481 Single port LVD wrap plug 08L9459 Single...

Page 92: ...82 IBM Ultrium Internal Tape Drive...

Page 93: ...rror code 6 in Table 12 on page 53 6 Write failure Set for any unrecoverable write or positioning error where isolation is uncertain and failure could be due to a faulty tape cartridge or to faulty dr...

Page 94: ...tape Set when the drive expects a cleaning cartridge and the loaded cartridge is not a cleaning cartridge Use a valid cleaning cartridge 30 Hardware A Set when a hardware failure occurs which require...

Page 95: ...externally supplied voltages are either approaching the specified voltage limits or are outside the voltage limits see Table 2 on page 7 See error code 2 in Table 12 on page 53 39 Diagnostics require...

Page 96: ...86 IBM Ultrium Internal Tape Drive...

Page 97: ...d Seagate Technology Linear Tape Open LTO Ultrium Intel is a registered trademark of Intel Corporation in the United States or other countries or both Microsoft Windows Windows NT Windows 2000 and the...

Page 98: ...ions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interferenc...

Page 99: ...igt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraph 5 des EMVG ist die IBM Deutschland Informationssysteme...

Page 100: ...Centers World Wide Web Site http www Geographic Location Customer Assistance Center Telephone e mail Americas North America South America Hawaii Guam Europe Middle East Africa United Kingdom Austria...

Page 101: ...M Ultrium Device Drivers Programming Reference WB1304 supplies information to application owners who want to integrate their Open Systems applications with IBM supported Ultrium hardware The reference...

Page 102: ...ic IBM telephone numbers IBM Storage Products v http www storage ibm com hardsoft menu htm Furnishes documentation for IBM hardware products in a PDF format for viewing and printing Device Driver supp...

Page 103: ...ection the light that is returned to the launch point in the reverse direction bar code A code that represents characters by sets of parallel bars of varying thickness and separation The bars are read...

Page 104: ...n attached device diagnostic A software program that is designed to recognize locate and explain faults in equipment or errors in programs diagnostic cartridge A tape cartridge that enables the detect...

Page 105: ...ium Tape Drive file A named set of records that are stored or processed as a unit filemark Located on the magnetic tape within a tape cartridge a recorded element that typically marks the organization...

Page 106: ...e Cartridge a small metal column that is attached to the end of the magnetic tape During tape processing the leader pin is grasped by a threading mechanism which pulls the pin and the tape out of the...

Page 107: ...m micron One millionth of a meter 000001 m Synonymous with micrometer Abbreviated as m millimeter One thousandth of a meter 001 m mm See millimeter Model T200 The version of the Ultrium Internal Tape...

Page 108: ...read To acquire or interpret data from a storage device from a data medium or from another source reboot To reinitialize the execution of a program by repeating the initial program load IPL operation...

Page 109: ...t describes an I O error Sense data is presented to a server in response to a Sense I O command serial interface An interface that sequentially or consecutively executes two or more operations in a si...

Page 110: ...rbs the energy from the transmission line terminator 1 A part that is used to end a SCSI bus 2 A single port 75 B device that is used to absorb energy from a transmission line Terminators prevent ener...

Page 111: ...Wide Web wet bulb temperature The temperature at which pure water must be evaporated adiabatically at constant pressure into a given sample of air in order to saturate the air under steady state cond...

Page 112: ...102 IBM Ultrium Internal Tape Drive...

Page 113: ...n algorithm 1 configuring tape drive to server switch or hub 22 connections Fibre Channel 22 connections continued hot pluggable 21 power 21 RS 422 interface 21 SCSI bus 22 connectors Fibre Channel 1...

Page 114: ...H hard addressing 4 head testing 36 height of tape drive 7 help getting 90 host sense data 59 hot pluggable connection 21 HP supported by Fibre Channel drive 3 supported by SCSI drive 2 I ID setting l...

Page 115: ...ar view Fibre Channel drive 11 SCSI drive 10 recording method of tape drive 2 42 relative humidity specifications for media 49 for tape drive 7 removing the tape drive from an enclosure Fibre Channel...

Page 116: ...cking 48 temperature specifications 49 Test Cartridge Media diagnostic 35 50 69 unloading 25 27 wet bulb specifications 49 write protect switch 42 43 tape drive connecting power 21 removing Fibre Chan...

Page 117: ......

Page 118: ...Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber GA32 0435 02...

Search results

Summary of Contents for LTO 1

Reviews:

Brands by name

Popular brands

Tandberg Data LTO 1, Setup, Operator, And Service Manual

Search results

Summary of Contents for LTO 1

Reviews:

Brands by name

Popular brands