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TallyGenicom 6800 Series, Administrator'S Manual

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TallyGenicom 6800 Series Administrator'S Manual Download Page 161

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8

Troubleshooting

Cleaning Requirements

Clean the printer every six months or after every 1000 hours of operation, 
whichever occurs first. If the printer is located in a dusty area or is used for 
heavy duty printing, clean it more often.

WARNING

Disconnect the power source before cleaning the printer.

Vor dem Säubern des Druckers ist die Netzverbindung zu unterbrechen.

Débranchez l’alimentation avant de nettoyer l’imprimante.

Desconecte la fuente de energía antes de limpiar la impresora. 

Staccare la fonte di energia prima della pulitura della stampante.

Exterior Cleaning

Clean the outside of the cabinet with a soft, lint-free cloth and mild detergent 
soap. (Dishwashing liquid works well.) Do not use abrasive powders or 
chemical solvents. Clean the windows with plain water or mild window 
cleaner. Always apply the cleaning solution to the cloth; never pour cleaning 
solution directly onto the printer.

Summary of Contents for 6800 Series

Page 1: ...TallyGenicom 6800 Series Printers Administrator s Manual ...

Page 2: ...IES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED TallyGenicom does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free TallyGenicom reserves the right to make changes and or improvements in the Software without notice at any time 2 IN NO EVENT WILL TALLYGENICOM BE LIAB...

Page 3: ...Administrator s Manual TallyGenicom 6800 Series Printers ...

Page 4: ...tered trademarks and Intelligent Printer Data Stream and IPDS are trademarks of International Business Machines Corporation Printronix PGL LinePrinter Plus and IGP are registered trademarks and 6805 6810 6805Z 6810Z 6805Q 6810Q 6815Q 6820Q and SureStak are trademarks of Printronix Inc ANSI is a registered trademark of the American National Standards Institute Inc Centronics is a registered tradema...

Page 5: ...upport Center 16 TallyGenicom Supplies Department 16 Corporate Offices 17 2 Setting Up The Printer 19 Before You Begin 19 Power Requirements 19 Select a Site 19 Printer Dimensions 21 Printer Component Locations 26 3 Operating The Printer 27 Powering on the Printer 27 Operating Modes 27 The Control Panel 28 Control Panel Keys 29 Cancel a Print Job 32 Operational Procedures 33 Reload Paper 33 Unload...

Page 6: ...70 Operator Menu 74 Font Submenu 75 Forms Submenu 81 Vertical Format Units VFU Submenu 87 Config Menu 88 Printer Submenu 88 Codes Submenu 92 Graphics Submenu 97 Configurations Submenu 102 Host Interface Submenu 104 USB I O Submenu 106 Serial I O Submenu 107 Parallel I O Submenu 111 Intellifilter Submenu 113 Main File Mgmt Submenu 114 SD File Mgmt Submenu 115 CST PAA Submenu 116 PTX_SETUP Option Su...

Page 7: ...tomatic Download exe 142 Manual Two Key Download Sequence 144 Manual Three Key Download Sequence 145 Sending Firmware in Download Mode 146 Sending Firmware via Ethernet FTP 146 Sending Firmware via USB 147 Sending Firmware via Parallel 152 Sending Firmware via Serial 153 Downloading Files to the Main File System 153 Filename Extensions Not Shown in Menus 154 WebPanel File Download 155 PTX_SETUP Do...

Page 8: ...ls 188 Printer Weight and Dimensions 188 Environmental Characteristics 189 Acoustic Noise Level 189 Electrical Characteristics 190 Interfaces 190 Printing Speed 191 B ASCII Character Set 193 C SureStak Power Stacker 195 Introduction 195 Stacker Operation 195 D Zero Tear Pedestal Printer 201 Overview 201 Operation 202 Position the Paper Input and Adjust the Paper Guides 202 Load Paper 204 Position ...

Page 9: ...ing the QCMC Snapshot Image to a Second Printer 217 F PTX_SETUP Commands 219 Overview 219 The PTX_SETUP Commands 219 Commands 220 G Customer Support 227 TallyGenicom Customer Support Center 227 TallyGenicom Supplies Department 227 Corporate Offices 228 H Communication Notices 229 Notices 229 Communication Statements 232 Software License Agreement 237 ...

Page 10: ...Table of Contents ...

Page 11: ...reputation of world class printing Line matrix printing is TallyGenicom s flagship technology and it remains the workhorse solution for supply chain and back office printing applications because of its reliability lower cost of ownership and flexibility of printing applications Most reliable printer ever Durability provides more up time and lower operating costs High capacity ribbon cartridge Dark...

Page 12: ...test of office environments Provides the best paper handling for large print runs All paper input and output is contained inside the cabinet and protected from bumping and contamination Highly effective combination of moveable fences and chains allows for precise stacking all the way up to a full box of paper For tougher forms that tend not to refold well a SureStak power stacker option is availab...

Page 13: ...he very first to the very last line of a form and then tear off with no forms lost The elimination of wasted forms between jobs can yield significant savings An ideal solution for supply chain and back office applications Available in the following print speeds 500 and 1000 lpm models Consumable Monitoring with PrintNet Enterprise The Integrated Print Management System works with PrintNet Enterpri...

Page 14: ...racters used to create control codes and the ways in which these characters are formatted When the printer executes the character and control codes of a particular printer protocol it is emulating that printer Taking Care of your Printer Your printer will produce high quality print jobs if it is well taken care of Periodic cleaning handling the printer properly and using the correct printer suppli...

Page 15: ...rence Guide Explains how to set up the printer for basic operation load ribbon cartridge and media and clear paper jams Maintenance Manual Explains how to maintain and repair the line matrix printer at the field service level of maintenance Integrated Network Interface Card User s Manual Information about network protocols configuration and network operation 6800 Series Printers Emulations Applica...

Page 16: ...nstall or an existing printer Description of the problem be specific Good and bad samples that clearly show the problem faxing or emailing of these samples may be required Americas 714 368 2686 Europe Middle East and Africa 31 24 6489 311 Asia Pacific 65 6548 4114 China 86 800 999 6836 http www tallygenicom com service default aspx TallyGenicom Supplies Department Contact the TallyGenicom Supplies...

Page 17: ... 6546 AS Nijmegen The Netherlands Phone 31 24 6489489 Fax 31 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone 65 6542 0110 Fax 65 6546 1588 Printronix Commercial Shanghai Co Ltd 22F Eton Building East No 555 Pudong Av Shanghai City 200120 P R China Phone 86 400 886 5598 Fax 86 21 5138 0564 Visit the web site at www tallygenicom com ...

Page 18: ...18 Chapter 1 Contact Information ...

Page 19: ...ion device Consult an electrician if printer operation affects local electrical lines IMPORTANT Printer power should be supplied from a separate AC circuit protected at 20 amperes maximum for 100 240 volts at 50 or 60 Hertz Select a Site Select a printer site that meets all of the following requirements Permits complete opening of the printer cover and doors For cabinet models allows at least thre...

Page 20: ... plan to use as shown in Table 2 Table 2 Maximum Interface Connection Cable Length Interface Type Maximum Cable Length Centronics Parallel 5 meters 15 feet IEEE 1284 Parallel 10 meters 32 feet Serial RS 232 15 meters 50 feet USB 2 0 Universal Serial Bus 5 meters 15 feet Twisted Pair Type 3 300 meters 985 feet Ethernet 10 100Base T 100 meters 328 feet ...

Page 21: ...21 Printer Dimensions Figure 1 Tabletop Model 184751c 37 73 in 95 8 cm 11 36 in 28 9 cm 6 1 in 15 5 cm 19 1 in 73 9 cm 25 92 in 65 8 cm 75 in 1 9 cm Printer Dimensions ...

Page 22: ... with Paper Stacker 184819a 83 0 in 210 8 cm 29 0 in 73 7 cm 27 0 in 68 6 cm 27 0 in 68 6 cm 27 0 in 68 6 cm 57 5 in 146 1 cm 41 0 in 104 cm 184820a 59 0 in 149 9 cm 42 5 in 107 8 cm 27 0 in 68 6 cm 32 0 in 81 3 cm 27 0 in 68 6 cm 83 0 in 210 8 cm 32 5 in 82 6 cm 27 0 in 68 6 cm ...

Page 23: ...23 Figure 4 Pedestal Model 184564 REV B 184564b 29 5 in 74 93 cm 11 36 in 28 9 cm 54 0 in 137 2 cm 29 1 in 73 9 cm 25 92 in 65 8 cm 19 1 in 48 5 cm Printer Dimensions ...

Page 24: ...24 Chapter 2 Printer Dimensions Figure 5 Enclosed Pedestal Model 184750b 54 0 in 137 2 cm 6 5 in 16 5 cm 19 1 in 48 5 cm 38 9 in 98 8 cm 25 92 in 65 8 cm 35 9 in 91 2 cm ...

Page 25: ...25 Figure 6 Zero Tear Pedestal Model 184821b 60 1 in 152 7 cm 42 0 in 106 7 cm 31 95 in 81 2 cm 25 92 in 65 8 cm 19 1 in 43 8 cm 38 9 in 98 8 cm ...

Page 26: ...nter Component Locations 184555b Ribbon Ribbon Cartridge Ribbon Tension Knob Air Shroud Assembly Tab 2 Tab Slot 2 Blue Tractor Lock 2 Paper Support 2 Tractor 2 Vertical Position Knob Platen Lever Splined Shaft Platen Stop Hammer Bank Cover and Ribbon Mask Ribbon Cartridge Interface ...

Page 27: ...erating Modes Online In online mode the printer can receive and print data sent from the host Pressing the ONLINE key toggles the printer from online to offline mode The status indicator is lit in online mode Offline In offline mode you can perform operator functions such as loading paper and setting top of form Pressing the ONLINE key toggles the printer from offline to online mode The status ind...

Page 28: ...mbinations are indicated with the plus sign For example Press means to press the key and the key at the same time Figure 8 Control Panel ONLINE TOF VIEW CONFIG CANCEL ADVANCE SELECT 184554a Cabinet Model Enter ONLINE TOF VIEW CONFIG CANCEL ADVANCE SELECT 184732a Pedestal Model Enter Legend TOF Set TOF Top of Form VIEW View Eject ADVANCE Paper Advance CONFIG Print Config SELECT Load Config CANCEL C...

Page 29: ...to the next top of form In the fault state pressing ADVANCE will advance the paper The first press moves to the top of the next available form All subsequent presses advances one forms length as defined by the current active forms length VIEW When the printer is online or offline pressing this key executes the view or eject function depending on whether the printer is a cabinet or a pedestal model...

Page 30: ...he data and the current paper position moves to the next top of form If this function is disabled the CANCEL key will be ignored NOTE Use of this key will cause loss of data TOF Sets the top of form on the printer This key is active only when the printer is offline and will not operate if the printer is in a fault condition The paper moves down to the print position and aligns to the top of form R...

Page 31: ...eter If the highlighted menu is an executable menu pressing the unlocked Enter key will cause the function associated with the executable menu to run If the ENTER key is locked pressing the Enter key for highlighted menus that are executable or contain selectable parameters will cause the message THE KEY IS LOCKED to display momentarily NOTE Press the UP and Down keys at the same time to lock unlo...

Page 32: ...page 73 Cancel a Print Job The procedure to cancel a print job depends on the printer emulation and your application software Contact your system administrator for additional information 1 If the printer is online press ONLINE to place the printer in offline mode 2 From the host system stop the print job NOTE If the print job is not stopped from the host system before pressing CANCEL the print job...

Page 33: ...t of paper passes through the paper slot This procedure reloads paper without removing the last sheet of the old paper supply while retaining the current top of form setting Figure 9 Paper Slot Location 184737 REV A 184737a 184738b Cabinet Model Paper Slot Metal Paper Guide 2000 lpm only Tabletop Model Paper Slot 184558 REV B 184558b 184739b Paper Slot Pedestal Model Wire Guide 2 Enclosed Pedestal...

Page 34: ... floor of the printer centered under the paper slot Enclosed pedestal and Zero Tear Pedestal models open the front door and place the paper supply inside the printer on the floor of the cabinet 3 Ensure the paper pulls freely 4 Feed the paper up through the paper slot see Figure 9 It may be easier to feed one corner of the new paper up through the slot first When this corner can be grasped from th...

Page 35: ...n If necessary gently press the existing paper back 7 Align the top edge of the new paper with the top perforation of the existing paper 8 Load the new paper over the existing paper Open and load the tractors one at a time to prevent the paper from slipping NOTE Make sure that the top edge of the new paper lines up with the top horizontal perforation of the last page 184565a New Paper Existing Pap...

Page 36: ...lever until it stops 11 Press ONLINE to remove the LOAD PAPER fault message from the display 12 Press ADVANCE several times to make sure the paper feeds properly beyond the tractors and over the lower paper guide Feed sufficient paper to ensure the paper stacks correctly 13 Close the printer top cover Close the cabinet front door 14 Press ONLINE to place the printer in online mode and resume print...

Page 37: ...pply area 17 Feed the new paper up through the paper slot Hold the paper to prevent it from slipping down through the paper slot see Figure 9 on page 33 Figure 12 Loading Paper on the Left Tractor 18 Pull the paper above and behind the ribbon mask See Figure 7 on page 26 for the ribbon mask location 19 Load the paper on the left tractor 20 Close the tractor door TOF T O F 183441b Paper Left Tracto...

Page 38: ...f the 1 mark on the paper scale 21 Normally you should not need to adjust the position of the left tractor If adjustment is necessary unlock the left tractor by placing the tractor lock in the middle position Slide the tractor until it is directly to the left of the number 1 on the paper scale and lock it You can also use the paper scale to count columns 183442b Paper Paper Scale Tractor Tractor S...

Page 39: ... Unlock the right tractor 23 Load the paper onto the sprockets and close the tractor door If necessary slide the right tractor to remove paper slack or to adjust for various paper widths Then lock the tractor TO F TO F TOF T O F 183443b Tractor Lock Tractor Door ...

Page 40: ...r 184738b 184737 REV A 184737a Cabinet Model Paper Slot Metal Paper Guide 2000 lpm only Tabletop Model Paper Slot Upper Paper Guide Upper Paper Guide 184739b 184558b Paper Slot Pedestal Model Wire Guide 2 Enclosed Pedestal Model Wire Guide 2 Paper Slot Upper Paper Guide Upper Paper Guide ...

Page 41: ...ot to the rear of the top cover 25 Press ADVANCE several times to make sure the paper feeds properly beyond the tractors and over the lower paper guide Feed sufficient paper to ensure the paper stacks correctly 26 Cabinet models Open the cabinet rear door Make sure the paper is aligned with the label in the output area inside the cabinet Close the front and rear doors 184936a Zero Tear Pedestal Mo...

Page 42: ...positioning perform a short press of the VIEW key to move the last data printed to the tractor area for viewing While in View mode Printer in View displays Press the Up or Down Arrow keys to move the paper vertically in small increments Pressing the VIEW key a second time moves the paper back to the adjusted print position The key works both online and offline provided that the printer is in View ...

Page 43: ...kness that is not affected when opening and closing the platen lever 29 Lower the platen lever until it stops 30 Press ONLINE to clear any fault messages such as LOAD PAPER from the LCD 31 Press TOF The top of form you have set moves down to the print position If there is data in the buffer the paper moves forward to the last print position on the next page 32 Press ONLINE and close the printer co...

Page 44: ...or models with the power stacker installed press the STACKER UP key on the rear control panel Figure 18 Unloading the Paper from the Printer 3 Tear off the paper at the perforation 4 Allow the paper to fall to the back of the printer and into the paper stacking area 5 For pedestal models remove the stacked paper from the paper tray TO F TO F TOF T O F 183477b Paper Perforation ...

Page 45: ...ove the stacked paper from the rear cabinet floor For cabinet models with the power stacker installed remove the paper from the wire paper tent and press the STACKER DOWN key to lower the stacker mechanism 7 Close the cabinet rear door 183478b Paper Power Stacker Integrated Print Management ...

Page 46: ...backward through the paper path especially when using a label stock If you are not careful labels can detach and adhere to the printer within the paper path where only an authorized service representative can remove them b Open the cabinet front door c Gently pull the paper down through the paper slot Allow the paper to fall into the paper supply area d Remove the paper from the paper supply area ...

Page 47: ...e platen is closed and restarts the life at 100 If a partially used ribbon is loaded the system continues the life at the percentage indicated for the used ribbon You may also resume printing for approximately two more minutes without changing the ribbon by pressing the ONLINE key twice This may be done as many times as needed to complete the job in progress Ribbon usage information is calculated ...

Page 48: ...usage information is stored on the ribbon cartridge you can reload a partially used cartridge onto a different printer Lighter Or Darker Print The ribbon life value as determined by the Integrated Print Management System is factory set so that the image quality at the end of the ribbon life is as good as it was when the ribbon was new You may adjust the ribbon end point for a lighter or darker ima...

Page 49: ...edures for adjusting the image density If you are satisfied with the print darkness continue with the following steps NOTE Ribbon cartridge instructions and illustrations shown in the following section are for the pedestal model Follow the same procedures for the cabinet model Figure 21 Preparing to Load the Ribbon 1 Open the printer cover 2 Raise the platen lever as far as it will go 3 Ensure the...

Page 50: ... the ribbon tension knob counterclockwise This could damage the ribbon cartridge 6 Hold the cartridge at an angle so that the rear side nearest you is lower than the side with the ribbon Find the two tabs on the outside of the cartridge and place them into the corresponding slots on the air shroud assembly see Figure 22 184555b Ribbon Ribbon Cartridge Ribbon Tension Knob Air Shroud Assembly Tab 2 ...

Page 51: ...nto place CAUTION Make sure that the ribbon does not twist or fold over 8 Turn the ribbon tension knob clockwise a few times to make sure the ribbon tracks correctly in the ribbon path 9 Close the platen lever 10 Close the printer top cover 11 Press the ONLINE key to return the printer to operation 184557a 184556b Ribbon Cartridge A Hammerbank Cover Ribbon Mask Ribbon Cartridge Ribbon Ribbon Tensi...

Page 52: ...52 Chapter 3 Integrated Print Management System ...

Page 53: ...ilable depending on which emulation you have installed in the printer IMPORTANT Configuration directly affects printer operation Do not change the configuration of your printer until you are thoroughly familiar with the procedures in this chapter Changing Parameter Settings You may change a printer parameter setting such as line spacing or forms length either by pressing keys on the control panel ...

Page 54: ...rations can be modified for unique print job requirements The Save Config option allows you to save eight groups of parameter settings in memory as custom configurations numbered from 1 through 8 An explanation on how to save a set of parameter values as a custom configuration using the Save Config menu option begins on page 61 Navigating the Menus To manipulate configurations review the following...

Page 55: ...Press to confirm selection For normal menus this will change or execute the menu If the selection has submenus the submenu will be entered Press simultaneously to lock and unlock the ENTER key Lock or Unlock settings of the ENTER key at power is defined in the Panel Lock Menu The ENTER key is unlocked by default Press to return to the previous menu level Press to return to Offline mode If changes ...

Page 56: ...y changed or entered parameters during printer installation This menu allows you to set fonts forms and vertical format units VFU parameters This menu allows you to select Ethernet Address and Ethernet Parameters options This menu includes diagnostic tests system memory software build part number Feature File if available shuttle type and printer statistics This menu allows printing of the Help Me...

Page 57: ... the configuration menu above and in all the configuration menus in this chapter the factory default values are indicated by an asterisk Your print jobs may require parameter values which vary from the default settings This section provides an example procedure for changing individual parameter values The following procedure shows how to change and save the setting for the Form Length option from ...

Page 58: ...nu Overview Step Press LCD Notes 1 Make sure the printer is on 2 ONLINE 3 ENTER Press to enter Menu mode 4 UNTIL 5 ENTER 6 UNTIL 7 ENTER The indicates this choice is active 8 Press until the desired selection or value displays ...

Page 59: ...e prompted to save the configuration permanently or temporarily to cancel changes or restore the Factory Configuration 12A ENTER Configuration changes have been saved as Configuration 1 and will be set as the Power Up config The printer will then be brought online 12B Places the printer online after permanently saving the configuration changes as Config 1 13 The printer is ready for operation Step...

Page 60: ...configuration and make the active configuration the Power Up default configuration If the active configuration is the Factory Configuration the printer will save the configuration to an open configuration and make that open configuration the Power Up default configuration If no open configuration is available the user must decide which configuration to overwrite In this case the printer will displ...

Page 61: ...rased when you power off the printer Once you have saved a custom configuration using this option it will not be lost if you power off the printer You can load a configuration for a specific print job see Load Config on page 103 You can also modify and resave it You may want to print your configurations and store them in a safe place such as inside the printer cabinet If the Protect Configs parame...

Page 62: ...iew Example 1 This example shows how to save a configuration as a numbered configuration then later print it Step Press LCD Notes 1 Make sure the printer is on 2 ONLINE 3 ENTER Shows the top level icons 4 UNTIL 5 ENTER 6 UNTIL 7 ENTER ...

Page 63: ... being saved 9B The indicates this choice is active NOTE We recommend that you print the configuration To print the configuration go to step 10 To skip this procedure and resume printer operation go to step 16 10 CANCEL The Cancel Key will return back one level 11 UNTIL 12 ENTER 13 UNTIL Step Press LCD Notes ...

Page 64: ...The selected configuration is printed 16 ONLINE Press ENTER to go back into the menus or press ONLINE again to go ONLINE 17 ONLINE 18 If you printed out the configuration store it in a safe place The printer is ready for operation Step Press LCD Notes ...

Page 65: ...figuration 65 Example 2 This example shows how to save a configuration as a named configuration Step Press LCD Notes 1 Make sure the printer is on 2 ONLINE 3 ENTER Shows the top level icons 4 UNTIL 5 ENTER 6 UNTIL 7 ENTER ...

Page 66: ...ashes 12 or Press the left or right key to choose the character that is highlighted 13 or Press the up key to select the next character in the string Press the down key to go back to the previous character and continue editing as necessary 14 ENTER Configuration 2 is renamed TEST Step Press LCD Notes ...

Page 67: ...level 16 CANCEL Goes back up another level 17 UNTIL 18 TEST now appears as one of the configuration choices 19A ENTER 19B Your configuration is saved as TEST 20 ONLINE Press ENTER to go back into the menus or press ONLINE again to go ONLINE Step Press LCD Notes ...

Page 68: ...68 Chapter 4 Top Level Menu Overview 21 ONLINE Now you have the saved configuration for later use if needed Step Press LCD Notes ...

Page 69: ...ifilter Main File Mgmt SD File Mgmt 3 CST PAA PTX_SETUP Option Ethernet Address Ethernet Params 1 If Ethernet is installed 2 If Parallel is installed 3 If SD is installed Quick Setup page 70 Host Interface Emulation Ribbon Configuration Clear Operator Menu page 74 Font Forms VFU Test Menu page 121 Pattern Fault Override Diag Help Menu Figure 24 6800 CRP Main Menu Configuration 6800 CRP Main Menu ...

Page 70: ...TPL Lan Emulation 1 Tally ANSI Genicom ANSI P5000 P6000 P600 DEC LG01 HP2564C IBM Proprinter Epson FX 1180 MTPL Length lines 66 1 255 Length inches 11 0 00 1 25 5 Ribbon Ribbon End Point Darker 6 Darker 5 Darker 4 Darker 3 Darker 2 Darker 1 Normal Lighter 1 Lighter 2 Lighter 3 Lighter 4 Lighter 5 Lighter 6 Lighter 7 Lighter 8 Lighter 9 Lighter 10 CPI 10 12 13 33 15 16 67 17 14 20 5 6 6 67 7 5 8 33...

Page 71: ... the serial interface USB Hotport This submenu controls the parameters for hot porting with the USB interface Ethernet Hotport This submenu controls the parameters for hot porting with the Ethernet interface Emulation Ser Par Emul This parameter allows you to define which set of printer control commands will be emulated for data received on the Serial and Parallel ports Tally ANSI is the default s...

Page 72: ...lete Buffer VT Channel 12 12 N A N A N A Skip When After After N A N A N A 72 Chapter 4 Quick Setup LAN Emulation LAN Interface only Used to select the emulation attached to the Ethernet port when using the Ethernet interface The possible selections are the same as the Ser Par Emul option Length lines To define the length of your form in lines select a form length from 1 to 255 The default is 66 l...

Page 73: ...e factory default configuration cannot be changed See Saving Your New Configuration on page 61 for details Power Up Config This option allows you to specify which of the nine configurations Factory or 1 8 will be the power up configuration Clear Buffers Clears all buffers and resets the application task to its initial state All Configs Copies the Factory Configuration settings into all saved confi...

Page 74: ...74 Chapter 4 Operator Menu Operator Menu Operator Menu from page 69 Font Forms VFU see page 75 see page 81 see page 87 Factory Default Following are explanations of each submenu and parameter ...

Page 75: ... 8859 2 Latin9 8859 15 Cyrillic 8859 5 Greek 8859 7 Turkish 8859 9 Code Page 437 Code Page 850 Code Page 851 Code Page 852 Code Page 855 Code Page 857 Code Page 863 Code Page 866 Code Page 869 Code Page 928 Code Page 437G Code Page 866B Code Page 1250 Code Page 1251 Code Page 1252 Code Page 1253 Code Page 1254 DEC MultiNation DEC Turkish Siemens Turkish DEC Technical DEC Supp Greek Supp Turkish Su...

Page 76: ...itutions The possible selections are US German Norwegian Dan French UK Spanish Swedish Finnish Italian Japanese Portuguese Canadian Hungarian Chinese French T6 Swedish T6 Italian T6 Canadian Alt Swedish Basic French Withdrwn Nor Dan T6 UK LG Dutch LG Finnish LG Swiss LG ISO Nor Dan LG Portuguese LG VT 100 JIS Roman LG Nor Dan LG Swedish LG Turkish LG Cro ASCII Nor Dan Epson French Epson UK Epson S...

Page 77: ...ations Manual for details on character sets The possible selections are Latin1 8859 1 Latin2 8859 2 Latin9 8859 15 Cyrillic 8859 5 Greek 8859 7 Turkish 8859 9 Code Page 437 Code Page 850 Code Page 851 Code Page 852 Code Page 855 Code Page 857 Code Page 863 Code Page 866 Code Page 869 Code Page 928 Code Page 437G Code Page 866B Code Page 1250 Code Page 1251 Code Page 1252 Code Page 1253 Code Page 1...

Page 78: ... an escape sequence from the host computer that is not available in Constant Density Mode the printer automatically switches to Enhanced Mode for printer output OCRA Density This parameter sets the density for the OCRA font There are three options Standard default Prints at 85 DPI vertical Enhanced This option causes the OCR A font to print at 96 DPI vertical High This option causes the OCR A font...

Page 79: ...lation The possible selections are A ANSI B ANSI default This means ANSI OCR A and ANSI OCR B A DIN B ANSI This means DIN OCR A and ANSI OCR B A ANSI B DIN This means ANSI OCR A and DIN OCR B A DIN B DIN This means DIN OCR A and DIN OCR B Zero As an aid in distinguishing zeros from the uppercase letter O you can choose to have your zeros slashed Ø Default is open non slashed zeros Compressed 8 Use...

Page 80: ... for all CPI s and provides an increase in print speed over the Medium weight Medium Prints a normal bold text character Although selecting this weight reduces print speed it provides the best boldness appearance Dark Prints a thick bold character This weight is best for 10 and 12 CPI characters and provides an increase in print speed over the Medium weight Italic Quality Use this option to adjust...

Page 81: ... Adjust 0 108 Quick Access Disable Enable Eject Distance 13 98 4 5 to 15 5 Fast Slew Enable Disable Stack 2 Ribbon End Point Darker 6 Darker 5 Darker 4 Darker 3 Darker 2 Darker 1 Normal Lighter 1 Lighter 2 Lighter 3 Lighter 4 Lighter 5 Lighter 6 Lighter 7 Lighter 8 Lighter 9 Lighter 10 RBN Low Warn Under 2 Under 5 Under 10 Under 20 Under 30 RBN Low Action Warn Continue Warn Pause RBN End Action Ig...

Page 82: ...in is measured in lines from the current Top of Form location The range is 0 to 255 with the default at 66 NOTE The Bottom Margin and Top Margin selections are translated into a physical location on the page Subsequent changes in LPI affect this location If the new location does not exactly correspond with a line position no asterisk is shown as a current setting indicator For example The initial ...

Page 83: ...nter to position printed forms for quick tear off access When Quick Access is enabled the paper is moved to the tear position by holding down the VIEW key for one second for Eject The Eject mode may be exited by pressing the VIEW key This typically results in a blank form separating the next to print form from the previously printed form Placing the printer back online while in the Eject mode will...

Page 84: ... reached The values are Under 2 default Under 5 Under 10 Under 20 and Under 30 RBN Low Action This menu determines how the printer behaves once a ribbon low condition is reached Warn Continue default Once a ribbon low condition is reached the printer beeps and displays the RIBBON UNDER XX Change RBN Soon warning message Printing will continue without interruption The warning message can be cleared...

Page 85: ...ingle or multipart forms Standard default When this option is selected the printing energy is optimized for normal jobs PowerPrint When this option is enabled printing is optimized for multi part forms Perf Skip Disable default The platen does not open at the perforation Enable This parameter enables the automatic perforation skip feature that causes the platen to automatically open between the la...

Page 86: ... of dots and produces cleaner sharper barcodes and text Power Stacker This parameter allows you to enable or disable the power paper stacker provided this option is installed Auto Elevator This parameter exists only on printers with the power paper stacker installed The power stacker has a sensor which detects paper movement and raises the stacker as the printed paper stack grows If the printer ha...

Page 87: ...eter is automatically set to Enabled VT Channel Vertical Tab Channel You can select which VFU Channel is designated as the Vertical Tab Channel This parameter applies only to the emulations which make explicit use of the VFU channels Selections are 1 12 and Unused The default depends on the emulation as defined in the tables under the Emulation selection parameter page 71 Skip When This parameter ...

Page 88: ...anual USB I O see page 106 SD File Mgmt 2 see page 115 The following are explanations of each submenu and parameter Printer Submenu Printer from Config Menu above Ser Par Emul Lan Emulation 1 Powerup Dump Mode Beeper Mode Report Tally ANSI Genicom ANSI P5000 P6000 P600 DEC LG01 HP 2564C IBM Proprinter Epson FX 1180 MTPL Tally ANSI Genicom ANSI P5000 P6000 P600 DEC LG01 HP 2564C IBM Proprinter Epso...

Page 89: ... by emulation Parameter Tally ANSI Genicom ANSI P5000 P6000 P600 Character Set Latin1 Code Pg 437 Code Pg 437 Latin1 Latin1 OCR A ANSI ANSI ANSI ANSI ANSI OCR B ANSI ANSI ANSI ANSI ANSI Auto CR OFF ON ON ON OFF Line Wrap OFF ON OFF OFF OFF Wrap LF OFF ON OFF OFF OFF Code 7F FILL FILL Space Space Space VT Channel 2 12 N A 12 12 Skip When Before Before N A After After Parameter HP 2564C DEC LG01 Eps...

Page 90: ...e is disabled Style1 Two column output Text spaces and control codes are printed in hexadecimal code format in one column and ASCII equivalents in another column Style2 Only control codes are printed in hexadecimal format ASCII characters are printed as is and escape sequences force a new line Style3 Control codes and spaces are printed in hexadecimal format ASCII characters are printed as is and ...

Page 91: ...ion The report contains a header which identifies the installed software and interface and any options that are installed Power up This produces a complete printed report of the power up printer configuration The report contains a header which identifies the installed software and interface and any options that are installed All This produces a complete printed report of all saved printer configur...

Page 92: ...PTX SFCC 1 1 1 255 PTX ALS 1 8 10 3 TOF Control 2 Enable Disable DC3 Operation 2 Enable Disable SISO OverszBar 2 Disable Enable Barcod Top Pos 2 Enable Disable Oversz Top Pos 2 Enable Disable Auto LF Line Feed Auto LF causes the printer to perform a Line Feed each time it receives a Carriage Return Control Code This parameter is available for host systems that cannot send a Line Feed Control Code ...

Page 93: ... is dependent on the emulation see Emulate under the Config Menu Printer category page 88 Wrap Line Feed This parameter works in conjunction with the Line Wrap parameter above The default value depends on the emulation see Emulate under the Config Menu Printer category page 88 Print on CR This parameter is intended for use by customers whose applications embolden characters by using a CR only meth...

Page 94: ...Alternate Escape This parameter is only valid in the Tally ANSI and LG01 emulations When set to Enabled a carat character in column 1 left margin followed by a CR or a CR LF can be used in place of the ESC control code The default is Disable ESC see above must also be Enabled for this to work Upper Only This parameter allows you to set up your printer to print in uppercase characters only from the...

Page 95: ...VFU download Default is OFF Sub Char To This parameter allows you to select the character that will replace the character designated by the Sub Char From Parameter This parameter functions in all emulations and non downloadable print modes It does not function in plot mode font download or VFU download Default is OFF PTX SFCC Defines the Special Function Control Character used by the Printronix P5...

Page 96: ...need to be activated with SO and deactivated with SI When set to Enable barcode and oversize character modes will be activated and deactivated using the SO and SI control codes Barcod Top Pos Available when Genicom ANSI emulation is selected When set to Enable the default the paper position is reset to the top of the bar code after printing When set to Disable the paper position is left at the end...

Page 97: ...com ANSI emulation is selected Version 1 2 Descender Fixed Auto Vertical Scale OFF Style 1 Style 2 Zero Open Slashed SFCC 126 1 255 Code V Language US UK Swedish Finnish Norwegian Dan Japanese German French Italian Spanish PGL Language ASCII German Swedish Danish Norwegian Finnish English Dutch French Spanish Italian Turkish Free Format OFF ON Automatic PY Disable Enable MTPL Bar 1 OFF ON MTPL Sec...

Page 98: ...acters following the PN Command on the same line None default All data plus the line terminator are ignored All All data is executed Free Format Depends on the state for Free Format Mode NOTE For PY Then and PN Then even though Code V documentation states that all other data on the line is ignored some Code V installations do not follow this rule Dark Bar This parameter allows you to set the base ...

Page 99: ... version of Code V the printer emulates Version 2 is the default selection Descender This parameter controls insertion of the character descender gap between print lines Fixed default The descender gap is always inserted after the line whenever Descender Mode is ON regardless of whether descenders are present or not Auto The descender gap is only inserted after lines containing characters with des...

Page 100: ...ble selections are US UK Swedish Finnish Norwegian Dan Japanese German French Italian Spanish PGL Language This parameter allows you to select the language character set that will be used for text output in Printronix Graphics Mode The default is ASCII The available selections are ASCII German Swedish Danish Norwegian Finnish English Dutch French Spanish Italian Turkish Free Format This parameter ...

Page 101: ...r in the above example will not execute PGL Terminator Determines whether or not a CR LF terminator for PGL commands will cause a line feed to occur CR Allows line feeds which follow the carriage return to be executed Example EXECUTE TEST cr lf cr lf NORMAL cr lf The above example would execute three line feeds following the job TEST CR LF default Will not execute line feeds following a carriage r...

Page 102: ...guration you save can be tagged with a label of up to 15 characters The Level 2 headings are as follows CONFIGURATIONS from page 88 Load Config Save Config Delete Config Power Up Config Auto Save Name Configs Reset Cfg Names Cfg 1 Cfg 2 Cfg 8 Factory Cfg 1 Cfg 2 Cfg 8 All Cfg 1 Cfg 8 Cfg 1 Cfg 2 Cfg 8 Factory Enable Disable Name Config 1 Name Config 2 Name Config 8 Cfg 1 Cfg 2 Cfg 8 All Factory De...

Page 103: ...nter for a configuration will be used in the Load Config Save Config Print Config Delete Config and Power Up Config menus The name can only be cleared by using the Reset Cfg Names menu See Example 2 on page 65 on how to name configurations Reset Cfg Names You can reset specific configuration names back to the default value of the configuration number Auto Save Enable default When a change has been...

Page 104: ...your host computer The currently selected interface is indicated with an asterisk on the control panel message display There are also submenus available to setup the hotport parameters for each interface type Auto Switching Auto Switching gives the printer the ability to handle multiple data streams sequentially With Auto Switching the printer can service hosts attached to the serial parallel and ...

Page 105: ...rror from being sent back to the host connected to the parallel port The selected value is the time that the printer waits before getting the next byte of data from the host The Trickle Time value should be less than the host time out value but not too much shorter or else the printer fills up its buffer too fast Timeout This is the value used by the printer to time out from the current port and c...

Page 106: ...enu USB I O from page 88 Buffer Size in K 16 K 1K 16K Factory Default Buffer Size in K This option configures the amount of memory allocated for the USB buffer You may specify between 1 and 16 Kbytes in 1 Kbyte increments The default is 16K ...

Page 107: ...ff Enq Ack Factory Default DTR Function Busy Offline Power DTR Polarity Active Low Active High Busy Polarity Active Low Active High RTS Function Busy High Robust Xon Off On Buffer Size in K 16K 1K to 16K Unsolicit Rpt No Small Big Baud Sets the baud rate of the serial interface in the printer Baud rate is the speed at which serial data is transferred between the host computer and the printer The c...

Page 108: ... is no parity 8th Bit If 8 bits per byte is selected under Data Bits above use this parameter to determine how the 8th bit is to be used If this bit is to be ignored set the parameter to Unused If the bit is to be used set the parameter to Data Data is the default used for 8 bit characters Protocol The printer and host computer must establish common signals understood by both units for indicating ...

Page 109: ...smit The bit pattern is as follows Table 4 Status Enquiry Bit Pattern Bit Meaning Value 7 Parity if 7 bit data and parity enabled MSB 6 Always a 1 5 1 if Data Overrun 4 Always a 0 3 1 if Parity Error 2 1 if Paper System Error or Platen Open 1 1 if Offline 0 1 If Busy fault or buffer full LSB The Status Enquiry feature is slightly different when the current emulation is the HP2564C Instead of respo...

Page 110: ...Power When this option is active the DTR Line is used to signal the host that the printer is powered up This DTR Selection will not interfere with host reception of the Xoff Xon Serial Protocol because unlike the Busy selection the DTR Signal is not toggled at the same time as the Xoff Signal When using this option the DTR Polarity parameter must be set to Actv Hi DTR Polarity This parameter is us...

Page 111: ... reports and sends an extended status report to the host Big Enables extended unsolicited status reports and sends an extended status report to the host Parallel I O Submenu Parallel I O 1 from page 88 Data Polarity Data Bit 8 Resp Polarity Busy On Strobe TOF Action Latch Data On Prime Signal Standard Inverted Enable Disable Standard Inverted Enable Disable Reset Do Nothing Leading Trailing Enable...

Page 112: ...usy signal only when the print buffers are full Latch Data On Specifies whether the data is read on the leading or trailing edge of the data strobe signal The default is leading Prime Signal Enable default The parallel port will perform a warm start reboot if the host asserts the prime signal Disable The parallel port will not perform a warm start reboot if the host asserts the prime signal TOF Ac...

Page 113: ...system Intellifilter permits users to free their systems from hard coded dependence on a specific printer that is no longer maintainable or able to meet the demands of the application Serial Parallel LAN Disable default The Intellifilter will be Disabled on the respective port Enable The Intellifilter will be Enabled on the respective port File Management Download This selection will place the pri...

Page 114: ...e List Displays the list of files in the file system Pressing the DOWN key displays the file size Delete Files Displays the list of files in the file system Pressing the ENTER key deletes the file displayed on the front panel Flash Avail The amount of flash available for the user to save or download files into flash Flash Reclaimable The amount of flash marked deleted The deleted flash but cannot ...

Page 115: ... File Mgmt 1 from page 88 View SD List Overwrite Files Delete SD Files SD Flash Avail Enable Disable Factory Default 1 If SD card is installed Copy From SD Print File List Erase QCMC Update QCMC Overwrite Files Enable default Allows SD files to be overwritten Disable Allows you to prevent SD files from being overwritten by disabling the overwrite function View SD List Displays the list of files on...

Page 116: ... on the SD card see Appendix Quick Change Memory Cartridge CST PAA Submenu Refer to the PrintNet Enterprise Suite User s Manual PTX_SETUP Option Submenu PTX_SETUP Option from page 88 Setup SFCC Setup Parse Enable Ignore Disable Factory Default 21h 1 FF hex Selects the Special Function Control Code for the PTX_SETUP command and functions See Appendix D on page 219 for PTX_SETUP commands Setup Parse...

Page 117: ...dress IP Assignment DHCP Enable Disable BootP Disable Enable IP Address A numeric address such as 123 45 61 23 which identifies a printer or server in a LAN or WAN Subnet Mask A binary value used to divide IP networks into smaller networks or subnets This mask is used to help determine whether IP packets need to be forwarded to other subnets Gateway Address A gateway address is the IP address of a...

Page 118: ...e disable the DHCP protocol using this option but consult your administrator for the appropriate setting The options include Disable Enable default BootP You can enable or disable the BootP protocol using this option Consult your administrator for the appropriate setting The options include Disable default Enable For information on assigning the IP Address Gateway Address Subnet Mask and MAC Addre...

Page 119: ...even after the print job has terminated 3 Minutes default 2 10 Minutes Ethernet Speed This menu option only appears if a 10 100Base T network interface card NIC is installed The Ethernet Speed menu allows compatibility with different systems and networks The factory default is Auto Select Auto Select default This setting tells the 10 100Base T NIC to perform an auto detection scheme and configure ...

Page 120: ...line shows done when the job is fully printed Fast Standard The EOJ End of Job packet is acknowledged immediately Use this selection if the job is timed out due to a delay in the acknowledgement of the EOJ packet because of the amount of data being printed Off No job synchronization between the NIC and the printer Offline Process Disable factory default When set to disable the printer does not net...

Page 121: ...nt Error Log Clear Error Log Ethernet Test Acoustics Dice 5 Prnt Ribbon Log Checker Weld Patch Log Novram Err Log All Characters Full Width 80 col 40 dots 4 76 128 Megabytes Factory Default Test Width Paper Out Dots System Memory On x x Hrs Print x x Hrs Print Strokes xxxxx Print Lines xxxxx 11 inch Pages xxx Poweron Pages Print Statistics Pattern Fault Override Enable Disable Paper Motion 5 Secon...

Page 122: ...re printed creating a solid black band Shuttle Slow Verifies proper operation by exercising shuttle and ribbon motion at low speed Shuttle Fast Verifies proper operation by exercising shuttle and ribbon motion at fast speed Shuttle Only Exercises only the shuttle at fast speed Phase Printer Checks for wavy print The initial phase value is set in the factory Run the test and check the quality The p...

Page 123: ...ondition Setting this parameter correctly prevents printing on the platen Phase Value During the Phasing Test this value changes until printing is phased The range is between 1 2000 System Memory Displays the amount of RAM installed 128 Megabytes Print Statistics You can view various printer statistics and refer to them for preventive maintenance purposes Printer statistics accumulate continuously...

Page 124: ...us This setting is saved in NVRAM so that it does not need to be set up on powerup each time Shuttle Off The amount of time the shuttle continues moving after no data is received If your host is slow setting the number to a higher value will prevent the printer from spending time shuttling up and down between data bursts Diag Submenu This submenu deals with the configuration of panel functionality...

Page 125: ...terface cables must meet the following specifications The cable design must be double shielded with a copper braid over an aluminum mylar foil and not just a conductive foil spiral wrapped around a drain wire The shield must terminate coaxially 360 degrees to a metal connector housing and not be terminated by just a simple wire lead The cable length including connectors must be 5 meters or less Th...

Page 126: ...s instructions for configuration of terminating resistors for the parallel interfaces Figure 25 Cabinet Model Interface Connectors Figure 26 Pedestal Model Interface Connectors 1 2 3 4 5 6 7 8 9 Optional Parallel I O Connection Serial Port RS 232 USB 2 0 Ethernet 10 100 BaseT Debug Port 1 2 3 4 5 6 7 8 9 184951a Optional Parallel I O Connection Serial Port RS 232 USB 2 0 Ethernet 10 100 BaseT Debu...

Page 127: ...rinter must not exceed 50 feet 15 meters for RS 232 Table 6 Standard 500 1000 1500 and 2000 lpm Models RS 232 Serial Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Pin Signal Pin Signal Pin Receive Data RD 3 Transmit Status Control Data TD 2 Chassis Ground 1 Clear To Send CTS 5 Request To Send RTS 4 Signal Ground 7 Data Set Ready DSR 6 Data Terminal Ready DTR...

Page 128: ...etect DCD Status signal to the printer The ON condition is required for the printer to receive data Data Terminal Ready DTR Control signal from the printer Subject to configuration USB Menus The Universal Serial Bus USB port is part of Auto Switching and is active when the Host Interface menu is set to Auto Switching It can also be selected as the only Host Interface under the Host Interface menu ...

Page 129: ...Signal Pin DATA LINE 1 Return 2 20 ACKNOWLEDGE Return 10 28 CHASSIS GROUND 17 DATA LINE 2 Return 3 21 ONLINE Return 13 28 GROUND 30 DATA LINE 3 Return 4 22 FAULT Return 32 29 Spares 14 DATA LINE 4 Return 5 23 PAPER EMPTY Return 12 28 No Connection 34 35 36 DATA LINE 5 Return 6 24 BUSY Return 11 29 5 Volts 18 DATA LINE 6 Return 7 25 DATA LINE 7 Return 8 26 DATA LINE 8 Return 9 27 DATA STROBE Return...

Page 130: ...the printer is ready for the next data transfer Online A high true level from the printer to indicate the printer is ready for data transfer and the ONLINE key on the control panel has been activated When the printer is in online mode it may accept data from the host Paper Empty PE A high true level from the printer to indicate the printer is in a paper empty or paper jam fault Busy A high true le...

Page 131: ...als one byte When a byte of data is sent to the printer the eight bits are sent over eight data lines Some devices cannot send data over their eight data lines To bypass this the 1284 permits data to be sent as half a byte over four status lines Half a byte equals one nibble Two sequential four bit nibbles are sent over the lines Data is transferred from printer to host in four bit nibbles over th...

Page 132: ...t Printer Data 3 5 Host Printer Data 4 6 Host Printer Data 5 7 Host Printer Data 6 8 Host Printer Data 7 9 Host Printer Data 8 MSB 10 Printer nAck PtrClk PtrClk 11 Printer Busy PtrBusy PtrBusy 12 Printer PError AckDataReq AckDataReq 13 Printer Select Xflag Xflag 14 Host nAutoFd Host Busy HostAck 15 Not Defined 16 Logic Grid 17 Chassis Grid 18 Printer Peripheral Logic High 19 Signal Ground nStrobe ...

Page 133: ...cknowledge Reverse Driven by the printer Indicates the printer is in a fault condition Data bits 3 and 7 in Nibble mode Xflag Driven by the printer A high true level indicating the printer is ready for data transfer and the printer is on line Data bits 2 and 6 in Nibble mode Host Busy Host Acknowledge NDStrobe Driven by the host Activates auto line feed mode Peripheral Logic High Driven by the pri...

Page 134: ... host A peripheral device is selected Host Logic High Driven by the host When set to high the host indicates all of its signals are in a valid state When set to low the host indicates its power is off or its signals are in an invalid state nInit Resets init interface from the host Ethernet Refer to the Integrated Network Interface User s Manual for detailed information on the ethernet interface ...

Page 135: ... end user or a service technician to enable features such as new emulations without having to remove covers and install a new security key on the controller board The SPX is used at power up only and is not left in the printer during normal operation Because it is a single use disposable item the user is not required to return it to the vendor or manufacturer How to Program the Security Key 1 Powe...

Page 136: ...structions 6 Press the ENTER key to activate the reprogramming sequence The display will read PROGRAMMING PLEASE WAIT 7 When the security key is reprogrammed the display will read UPGRADED REMOVE SPX Downld code if needed 8 Remove the SPX from the debug port at the rear of the printer 9 Press the ENTER key The printer will reboot itself and you may resume normal printing 10 You may need to downloa...

Page 137: ...onsistent with the options present in the controller Security Key Otherwise the firmware download will be prevented NOTE With exception to the manual two key and manual three key power up sequences downloading new firmware does not require the user to put the printer into any special mode Most downloading methods are employed when the printer is ONLINE and ready to receive data making the download...

Page 138: ...only Requirements network option installed a browser and the IP address FILENAME prg Preserved Automatic download any host IO Using the FILENAME exe firmware can be downloaded from a Windows Command Prompt without having to manually put the printer into download mode FILENAME exe Preserved Manual two key download any host IO The two key ADVANCE CANCEL power up sequence places the printer in downlo...

Page 139: ...rom the front panel under TCP IP Menu icon in the menus 3 Enter the IP address of the printer in your browser e g http 10 224 5 34 4 When prompted for a user name and password use root for user name no password and click OK 5 Click Printer Configuration Configuration Management or File Management as shown in Figure 28 Figure 28 Selecting Printer Configuration and File Management Options ...

Page 140: ...ink in the top header section see Figure 29 Figure 29 System Configuration Screen 7 Click Upgrade on the System page 8 Browse the directory and select FILENAME prg in the File to Upload field then click Upgrade see Figure 30 Figure 30 Upgrading Firmware ...

Page 141: ... Warning 10 Click Yes to confirm reboot Figure 32 Figure 32 Rebooting after Downloading Firmware Upgrade 11 Wait until the printer finishes firmware upgrade and restarts Figure 33 Figure 33 Printer Reboot Notification When the Web page is redirected download process is complete ...

Page 142: ...e is on the CD insert the printer emulation software CD into your computer s CD drive 3 The target firmware must be in the format FILENAME exe where the FILENAME is a six digit number with the exe extension e g 123456 exe 4 For USB connections the Windows Driver must be installed Install the Windows Driver on the Starter Kit CD before continuing Alternatively drivers can be found at http www tally...

Page 143: ...stallation but can be verified at any time Select the driver right click the mouse button and select Printer Properties Click the Sharing tab and if necessary checkmark enable the Share this printer option and enter the Share name Figure 35 Figure 35 Sharing Properties 6 Start a Windows command prompt session 7 Navigate to the directory containing the target firmware e g c download ...

Page 144: ...d do the following 1 Set the printer power switch to O Off 2 Connect the Ethernet cable to the printer interface 3 Press and hold down the ADVANCE and CANCEL keys on the printer control panel 4 Set the printer power switch to I On 5 After five seconds release the control panel keys 6 The printer may take 1 2 minutes to power up Wait until you see PROGRAM DOWNLOAD on the top line of the LCD before ...

Page 145: ...firmware 1 Set the printer power switch to O Off 2 Connect the Ethernet cable to the printer interface 3 USB Download Press and hold down the ADVANCE CANCEL and DOWN control panel keys Parallel Download Press and hold down the TOF CONFIG and UP control panel keys If the parallel option is not installed the printer reverts to a USB download 4 Set the printer power switch to I On 5 After five second...

Page 146: ...xxx xxx xxx xxx is the IP Address of the printer 2 Log in to the printer by entering root Enter 3 You are prompted for a password By default there is no password simply press Enter If the FTP program requires a password contact the system administrator 4 Once logged in type the following sequence at the command prompt to download FILENAME prg to the printer cd dest Enter cd d1prn Enter bin Enter p...

Page 147: ...b 2 To check status of connection type enter the following commands at the command prompt Net View Comp_Name Enter where Comp_Name is the computer name found in System Properties Computer Name tab Now the computer system is ready to send the firmware through USB 3 Navigate to the directory with the target firmware e g c download 4 Copy the file to the printer by entering these commands at the comm...

Page 148: ...enu b Select Control Panel c Click Add Hardware Wizard For Windows 7 a Click the Start menu b Select Control Panel c Click Hardware and Sound d Under Device and Printers click Device Manager e Select your PC and start the Add legacy hardware process from the Action menu as shown below 2 Click Next in the initial Welcome to the Add Hardware Wizard screen 3 The second screen asks if you have already...

Page 149: ...elect Add a new hardware device at the bottom of the hardware devices list then click the Next 5 When prompted for hardware installed options select Advanced which that allows you to select the hardware from a list Then click the Next ...

Page 150: ...150 Chapter 7 Sending Firmware in Download Mode 6 Select Network adaptor then click the Next 7 Select Microsoft Loopback Adapter then click the Next ...

Page 151: ...ation is complete Verify the proper installation in the following steps 9 To verify installation go back to the Control Panel and select System for WinXP Under the Hardware tab select Device Manager For Windows 7 select Device Manager directly from Control Panel ...

Page 152: ... prg IMPORTANT You need the parallel option installed 1 Copy the firmware to the printer by entering these commands at the Command prompt copy b FILENAME prg lpt1 Enter where FILENAME prg is the target firmware or FILENAME pb Enter where FILENAME exe is the target firmware IMPORTANT DO NOT interrupt the download process once it has started Interrupting a download will leave the flash memory on the...

Page 153: ...ng Files to the Main File System User Files can be downloaded into the Main File System onboard PCB Flash in a variety of ways as discussed in this section This section will not cover specific methods used by the emulations but rather general ways of downloading files as shown in Table 11 Font download is discussed in a later section Table 11 File Download Methods File Download Method File Prepara...

Page 154: ...ect Main File System name and file type Filename Extensions Not Shown in Menus Files with the one of the filename extensions upper or lower case in Table 12 are considered system files and are not shown in the View File List or Delete Files menu IMPORTANT DO NOT download any user files with extensions shown in Table 12 Table 12 File Name Extensions Not Shown in Menus Extensions bin inf ras cpg lfi...

Page 155: ...btain the IP address from the front panel under TCP IP Menu icon in the menus 3 Enter the IP address of the printer in your browser e g http 10 224 5 34 4 When prompted for a user name and password use root for user name and press OK There is no password 5 Click File Management to download the file Figure 37 File Management Option ...

Page 156: ...156 Chapter 7 WebPanel File Download 6 Click Browse to find the file and click Download File A confirmation notification displays The webpage will refresh once the download is completed ...

Page 157: ... cnvt2fls file_name1 file_name2 file_name3 A FONT Enter where file_name1 is the name of the file to be converted into downloadable format file_name2 is the name of the output file that will be downloaded into the printer file_name3 is the name of the file within the Main File System The parameter FONT should only be used with fonts otherwise omit this parameter Example cnvt2fls arial ttf arial dwn...

Page 158: ...e System by using the Copy from SD selection within the SD File System menu IMPORTANT The SD card must be installed at the time of power up and cannot be removed until the printer is powered off Demo Facility It may be desired to exercise the function of a TallyGenicom printer in an environment where there is no host computer system available This might include the need to execute a particular typ...

Page 159: ...nfigure the printer for the appropriate emulation before invoking the demo The demo will inherit all menu configuration parameters when executed The user is responsible to properly configure the forms size typeface orientation etc This facility will not restore any configuration settings when the demo file is finished printing Starting a Demo File The demo file is initiated by selecting its Flash ...

Page 160: ...160 Chapter 7 Demo Facility Deleting a Demo File Demo files can be deleted like any other file in the Main File System Once deleted it no longer appears as a valid selection in the Printer Tests submenu ...

Page 161: ...ndung zu unterbrechen Débranchez l alimentation avant de nettoyer l imprimante Desconecte la fuente de energía antes de limpiar la impresora Staccare la fonte di energia prima della pulitura della stampante Exterior Cleaning Clean the outside of the cabinet with a soft lint free cloth and mild detergent soap Dishwashing liquid works well Do not use abrasive powders or chemical solvents Clean the w...

Page 162: ...avoid degraded print quality Most paper dust accumulates around the ends of the platen and ribbon path Figure 38 Interior Printer Components 184555b Ribbon Ribbon Cartridge Ribbon Tension Knob Air Shroud Assembly Tab 2 Tab Slot 2 Blue Tractor Lock 2 Paper Support 2 Tractor 2 Vertical Position Knob Platen Lever Splined Shaft Platen Stop Hammer Bank Cover and Ribbon Mask Ribbon Cartridge Interface ...

Page 163: ...ain no water 8 Wipe the splined shaft with a soft cloth 9 Check the ribbon mask and hammer bank cover for bits of torn paper or ribbon lint 10 Remove dust and ink from the platen using a soft cloth lightly moistened with anhydrous alcohol The platen is the thick silver bar behind the hammer bank cover that rotates when the platen lever is rotated CAUTION When cleaning the platen be very careful no...

Page 164: ...re in the printing process is the best way to ensure that bar codes are being printed correctly A properly implemented verification procedure will increase overall bar code quality reduce waste from misprinted bar codes and achieve high first time read rates A high first time read rate is an increasingly important factor in newer more efficient systems where manually entered data is not acceptable...

Page 165: ...listing all ASCII character data received from the host computer with their corresponding two digit hexadecimal codes Hex dumps are used to troubleshoot printer data reception problems Printable characters print as the assigned symbol nonprintable characters are indicated by a period Figure 39 shows an example of a hex dump Figure 39 Hex Dump Sample ...

Page 166: ...6D7073206172 65207573656420746F2074726F75626C6573686F6F74207072696E746572 206461746120726563657074696F6E2070726F626C656D732E200D0A0D0A 5072696E7461626C652063686172616374657273207072696E7420617320 7468652061737369676E65642073796D626F6C3B206E6F6E7072696E7461 626C6520636861726163746572732061726520696E646963617465642062 79206120706572696F6420282E292E0D0A0D0A3C2050696374757265206F 66204865782044756D702...

Page 167: ...on path Be sure to use an approved ribbon Torn or damaged forms Reset the forms thickness lever for thicker paper Adjust the paper tension horizontally by moving the right tractor Too high a paper tension can cause tearing of the tractor feed holes Check the paper slot for foreign material For thick multipart forms set the OPEN PLATEN BOF to enable Refer to the Printer Control Menu in the User s M...

Page 168: ...sent in the file list 5 If present use PrintNet Enterprise Suite to upload these files to your host computer 6 Contact Printronix Customer Support Center and send them the files along with the printer s configuration printout Refer to the PrintNet Enterprise Suite User s Manual on how to accomplish these tasks Fault Messages If a fault condition occurs in the printer the status indicator on the co...

Page 169: ...olution 12 VOLT FAILED No The power supply 12 volt output has failed Contact your authorized service representative 1 B12 ERROR PROGRAM MISSING Yes The printer does not see a program in flash memory There is no program in printer memory Download printer firmware again B13 ERROR NOT COMPATIBLE No Attempting to download a program that is not compatible with the printer Cycle power to see if the mess...

Page 170: ...up routines are loading printer system software into flash memory and SDRAM No action required Bxx ERROR NO DOWNLOADER FOUND No No Downloader was found while downloading a file Reload released Firmware BAD NVM CALL 1 BAD NVM CALL 2 BAD NVM CALL 3 BAD NVM CALL 4 BAD NVM CALL A Yes Printer firmware code error with the Novram module that stores configurations and statistics 1 Cycle power Run the prin...

Page 171: ...ge emulation software successfully loaded into printer RAM and the checksum matched The old program is now being deleted from flash memory No action is required CLOSE PLATEN Yes The platen lever is open Close the platen lever COIL HOT ERR 1 COIL HOT ERR 2 No One or more hammer coils are overheating Contact your authorized service representative 1 COIL TEMP FAIL Yes The coil temperature was never s...

Page 172: ...dge is seated properly 3 Remove and replace the cartridge if necessary 4 Contact your authorized customer service representative 1 CARTRIDGE REGION X MISMATCH Use Correct Cart Yes The incorrect cartridge type is being used for the printer X indicates the region of the printer Install Region X ribbon cartridge in the printer NOTE Specify the region of the printer when ordering ribbons CARTRIDGE SHU...

Page 173: ...tion is required DO NOT POWER OFF No Status message The printer is performing an operation that must be completed before you can cycle power No action is required but do not power off the printer until the operation is complete DP FIFO Busy Yes There is a timing problem in the Engine Controller firmware 1 Cycle power Run the print job again If the message appears download the emulation software ag...

Page 174: ... EVENT 3 BP E31E EVENT 4 BP E31F EVENT 5 BP E31G EVENT 6 BP E31H EVENT 7 BP E32A CND 0 BP E32B CND 1 BP E32C CND 2 BP E32D CND 3 BP E32E CND 4 BP E32F CND 5 BP E32G CND 6 BP E32H CND 7 BP E33 WRITE BP E34 TRACE CMPLT E99 UNKNOWN INT See User Manual Yes An illegal or unsupported instruction was attempted in the application program 1 Cycle Power Run the print job again If the message appears load th...

Page 175: ...nnnnnnnnnn n No nnnnnnnnnnnnnnnnnnnn n is the serial number of the printer s security key The SPX serial number does not match the printer s serial number and cannot be used with the printer Contact your authorized service representative 1 ERROR NVRAM FAILURE No The non volatile SRAM on the controller board has failed Contact your authorized service representative 1 ERROR PROGRAM NOT COMPATIBLE Ye...

Page 176: ...code No action is required EXCEPTION ERROR No An EXCEPTION INTERRUPT has occurred Contact your authorized service representative 1 EXCESS RIBBON WEAR Install New RBN Yes Status message that displays when ribbon reaches end of life whether the Integrated Print Management System is enabled or not Install a new ribbon EXHAUST FAN FLT Cabinet model only Yes Sensor cannot detect current in fan circuit ...

Page 177: ...OR No Frame Header Error Application software has violated header parameters Contact your system administrator FRAMING ERROR Yes The printed output may contain random exclamation point characters Make a configuration printout Set printer serial interface parameters to match host configuration settings for Data Protocol Baud Rate Data Bits Stop Bits Parity Data Terminal Ready and Request to Send GE...

Page 178: ...IT BAD No Driver Circuit Bad The hammer coil count test failed Contact your authorized service representative 1 HAMMERBANK NOT INSTALLED No Hammer Bank Not Installed Self test routines do not detect hammer coils at printer start up Contact your authorized service representative 1 HMR BANK FAN FLT Yes Sensor cannot detect current in fan circuit Check that fan cable is connected Check for obstructio...

Page 179: ...he message appears press CLEAR If the message does not clear contact your authorized service representative 1 INTERRUPT UNUSED VECTOR 00 No The controller board receives an interrupt it does not understand The problem can be created by electrical noise by a software problem or by a hardware problem Cycle power If this message occurred once and never again you can ignore it If the message reappears...

Page 180: ...um Reload released firmware PAP BAD TABLE No Paper Bad Table The paper feed process on the controller board has a corrupted table Contact your authorized service representative 1 PAP FD DRVR CIR See Manual No Paper Feed Driver Circuit The paper feed driver circuit on the controller board is drawing too much current Contact your authorized service representative 1 PAP FIFO OVERFL No Paper First In ...

Page 181: ...T INV STATE No Platen Invalid State Firmware error on controller board Contact your authorized service representative 1 PLEASE WAIT RESET IN PROGRESS N A Status message the printer finished loading the program into flash memory and is automatically resetting itself No action is required POWER SUPPLY HOT Yes Power supply sensors report high temperatures Check printer environment If hot or dusty rel...

Page 182: ...irmware error on the controller board Cycle power Run the print job again If the message appears download the emulation software again If the message appears again contact your authorized service representative 1 RIBBON STALL Yes The controller board does not detect ribbon movement Check the ribbon path for jams Turn the Ribbon Tension Knob clockwise a few rotations If necessary install a new ribb...

Page 183: ...t SD Card Pwr Off Printer Yes A write operation to the SD could not be performed because the SD card was not detected Ensure that an SD card is inserted correctly and that the SD card is a supported SDHC card SD READING Do not Remove Yes The SD card is currently reading files Wait until reading completes SD REMOVED Reboot Printer Yes The SD card has been removed after the printer was already power...

Page 184: ...Invalid Parameter Firmware error on controller board Contact your authorized service representative 1 SHUTL OVR SPEED No The shuttle is oscillating too rapidly Contact your authorized service representative 1 SHUTTLE JAM Yes No shuttle movement or shuttle moving at the wrong speed Check for obstruction to shuttle a twisted ribbon or platen lever closed too tightly If fault source is not apparent c...

Page 185: ...representative 1 STACKER JAM Yes This message is triggered if there is paper inside the throat of the stacker elevator but the elevator is not moving 1 Open the cabinet rear door and check for obstructions preventing elevator movement Remove any obstructions 2 Run the print job again If the message appears again contact your authorized service representative 1 TCB CORRUPTED No Task Control Block C...

Page 186: ... for the printer 1 Make sure the correct ribbon cartridge type is installed 2 Make sure the cartridge is properly seated 3 Contact your authorized service representative 1 XXXX CHECKING PATTERN No Running power on memory test No action is required XXXX MEMORY FAILURE No Memory in bank xxx has failed Power on memory test Contact your authorized service representative 1 XXXX WRITING PATTERN No Runni...

Page 187: ...Life 1 Pack 101 102 103 104 Type Edge perforated fan fold 3 to 17 inches 7 62 to 43 18 cm wide 2 to 12 inches 5 08 to 30 48 cm long SureStak Power Stacker option works with forms 5 to 12 inches 12 7 to 30 48 cm long and up to 16 inches 41 cm wide with out the paper tent or 15 5 inches 39 5 cm wide with the paper tent installed Thickness Single part 15 to 100 pound 56 to 163 g m2 stock Multi part 1...

Page 188: ...forations NOTE A 16 inch rear door is needed for the cabinet model Power Paper Stacker option is 5 to 12 inches 12 7 to 30 48 cm long Thickness Not to exceed 0 025 inch 0 064 cm including backing sheet Cabinet Type Dimensions Weight Height inches Width inches Depth inches Unpacked pounds Packaged pounds Tabletop with riser 18 25 25 75 19 48 100 124 Cabinet NOTE For cabinet models with a power stac...

Page 189: ...ing Storage 15 to 90 noncondensing Table 14 Acoustic Noise Levels per ISO 9296 Printer Models Printing Standby Tabletop 65 dB 300 lpm 500 lpm 70 dB 600 lpm 1000 lpm 50 dB Cabinet 50 dB ASCII 500 lpm 1000 lpm 52 dB 300 lpm 1500 lpm 55 dB 600 lpm 800 lpm 2000 lpm 48 dB Pedestal 62 dB 300 lpm 500 lpm 65 dB 600 lpm 1000 lpm 50 dB Enclosed Pedestal 58 dB 300 lpm 500 lpm 60 dB 600 lpm 1000 lpm 48 dB Zer...

Page 190: ...093 Cabinet 6815Q AC 100 240V 50 60 Hz 9A 475W 1622 Cabinet 6820Q AC 100 240V 50 60 Hz 9A 475W 1622 Pedestal 6805 AC 100 240V 50 60 Hz 5A 320W 1093 Pedestal 6810 AC 100 240V 50 60 Hz 5A 320W 1093 Enclosed Pedestal 6805 AC 100 240V 50 60 Hz 5A 320W 1093 Enclosed Pedestal 6810 AC 100 240V 50 60 Hz 5A 320W 1093 Zero Tear Pedestal 6805Z AC 100 240V 50 60 Hz 5A 320W 1093 Zero Tear Pedestal 6810Z AC 100...

Page 191: ...rtoire Print rates for lines containing attributes such as bold or emphasized printing superscripts subscripts or elongated attributes will decrease to not less than half the rates of the font without such attributes The exact print rate of lines containing these attributes depends on the specific print job but software maximizes the throughput by dynamically determining which dot rows contain adj...

Page 192: ...192 Appendix A Printing Speed ...

Page 193: ... 53 43 2B 54 44 2C 55 45 2D 56 46 2E 57 47 2F 0 1 2 3 4 5 6 7 8 9 60 48 30 61 49 31 62 50 32 63 51 33 64 52 34 65 53 35 66 54 36 67 55 37 70 56 38 71 57 39 72 58 3A 73 59 3B 74 60 3C 75 61 3D 76 62 3E 77 63 3F A B C D E F G H I J K L M N O 100 64 40 101 65 41 102 66 42 103 67 43 104 68 44 105 69 45 106 70 46 107 71 47 110 72 48 111 73 49 112 74 4A 113 75 4B 114 76 4C 115 77 4D 116 78 4E 117 79 4F ...

Page 194: ...194 Appendix B ASCII Character Set ...

Page 195: ...ror messages and unpredictable operation of the stacker Because most of the stacker assembly is inside the cabinet you must remove the stacker from the printer to service it or replace most of its components Stacker Operation The power stacker mechanically directs the paper from the printer to the paper stack It is mounted in the rear of the cabinet and has its own control panel Its main component...

Page 196: ... press the ONLINE key on the front panel or rear control panel to take the printer offline Figure 41 3 Press the ELEVATOR UP key and wait for the elevator assembly to reach the top of its travel Figure 41 Figure 41 The Rear Control Panel 184108a ON OF F ON LIN E A A ELEVATOR UP ELEVATOR DOWN PAPER ADVANCE ON LINE ...

Page 197: ...pull out the paper tray and install the wireform paper tent Figure 42 If the paper is wider than 15 5 inches 39 5 cm leave the paper tent out of the printer Figure 42 The Paper Tent 184120a Paper Tent Paper Tray A A Note the positions of alignment tab and the paper fence ...

Page 198: ... to set the desired paper length Align the indicator notch on the bearing bracket with the paper length indicator The power stacker can handle paper or forms from 5 to 12 inches 12 7 to 30 5 cm long Figure 43 Figure 43 The Paper Length Indicator 184114a A A Paddle Shaft Bearing Bracket Paper Length Indicator ...

Page 199: ...igure 44 2 Stack the extra pages on top of the wire paper tent if installed making sure the paper bends with the natural fold Figure 44 3 Press the ONLINE key to put the printer in the online state The stacker elevator will return to the correct position for printing 4 Check that the paper is still centered between the sides of the paper tent if installed 5 Close the cabinet rear door 6 If necessa...

Page 200: ...200 Appendix C Stacker Operation ...

Page 201: ...een print jobs The printer automatically presents the current print line to the tear bar when it finishes printing and no data are being sent to the printer When it receives more data from the host computer the printer pulls the form down to the print station and resumes printing The ZTP printer is available as follows 500 and 1000 line per minute models ...

Page 202: ...e that the paper guides are not damaged 1 Remove the left paper guide knob and the left front paper guide leaf See Figure 45 2 Remove the right paper guide knob and the right front paper guide leaf 3 Remove the center paper guide knob and the center front paper guide leaf 184568a A Note Paper guides located underneath 184569a A Center Paper Guide Leaf Paper Guide Knob 3 Outer Paper Guide Leaf 2 Fr...

Page 203: ... the right outboard mount block so that the right outer paper guide leaf is 5 inches from the right tractor 6 Slide the center mount block so that the center paper guide leaf is centered between the left and right outer paper guide leaves 7 Install the paper guide knobs and front paper guide leaves See Figure 45 183485b Paper Tractor 2 Outer Paper Guide Leaf 2 Center Paper Guide Leaf 5 5 Outboard ...

Page 204: ... below through the black paper out sensor slot on the left side and up between all front and rear paper guides 3 Load the paper on the left tractor sprockets and close the tractor door 4 Load the paper onto the right tractor sprockets and close the tractor door 183487b A Paper Supply Box Paper Label Edge of Paper Box 184570a A Paper Out Sensor Tractor Door Outer Paper Guide Leaf 2 Center Paper Gui...

Page 205: ...b tightness by sliding the right tractor to remove slack or to adjust for various paper widths See Figure 48 6 Lock the tractors in position by pressing down on the tractor locks Figure 49 Paper Exiting the Top of the Printer 184572a Tractor Lock 2 Tractor 2 Paper 184573a Paper Tear Bar ...

Page 206: ... tear bar page 208 2 Loosen the paper out sensor by turning the sensor knob counterclockwise 3 Position the paper out sensor so that there are at least 2 inches between the bottom of the aluminum extrusion bar and the top of the paper out sensor IMPORTANT For optimal performance 2 inches is recommended for 11 inch forms For shorter forms position the paper out sensor so that there are at least 2 i...

Page 207: ...ase the tear bar distance in increments of 1 144th of an inch 9 Press ENTER to select the desired value An asterisk appears next the selected value and a scale prints to indicate the tear bar distance in relation to the tear bar For correct tear bar distance the zero should align with the tear bar See Figure 51 NOTE The Tear Distance value must be changed to print the scale Figure 51 Correct Tear ...

Page 208: ... so it aligns with the tear off bar NOTE This is easily done by advancing one complete sheet above the tear off bar and folding it over at the perforation 5 Position the fold exactly at the tear bar 6 Tear the sheet off to ensure proper positioning NOTE If you do not want to lose a form position the top of the form at the tear bar Run a finger along the back of the form along the tear bar to ensur...

Page 209: ...nds ZTP TearDistance This option sets the tear off distance from the current print position to the tear bar Adjustable values in increments of 1 144th of an inch range from 200 to 2880 The left and right arrows adjust the display value When you press the ENTER key the selected value is stored and a scale is printed to indicate the current tear off position The default value is 1060 NOTE When a new...

Page 210: ...nuous friction fed paper is not supported The forms specified in Table 15 can have no more than one form per page horizontally NOTE If you use forms outside these limits the print quality may not be optimum the printer may lose top of form or the frequency of paper jams will increase Table 15 Forms Type Description Length Width edge to edge One to three part continuous with carbon fan folded edge ...

Page 211: ... catch on the paper ironer during reverse feed Refer to the Maintenance Manual for additional information How to Set the ZTP Printer to Help Mitigate Paper Jams Available settings in the printer s software can help mitigate or even resolve most Forms Jams that may be attributed to the types of forms used on the ZTP printer Some single part forms that are light in weight such as 18 to 20 pounds or ...

Page 212: ...e use of thicker plies is usually accompanied by the use of lower Cut to Tie Ratios below 4 1 on the primary horizontal perforation to keep the form together and not pull apart This primary horizontal perforation is usually where the form is at its thickest point up to 025 max On occasion the forms perforation may not allow itself to be compressed between the printers paper ironer and platen and m...

Page 213: ...onvenient A site has 10 printers to install that should all be configured identically Rather than inputting the information through the control panel individually to each printer insert the QCMC into the first printer capture the changes then easily share the image with the other nine printers A site is adding additional printers and wants them configured the same as the printers already installed...

Page 214: ...inter with the QCMC installed the fault message SD REMOVED Reboot Printer will display You cannot clear this message by reinserting the QCMC You must cycle power 1 Set the printer power switch to O Off 2 Insert the SD card into the QCMC slot on the back of the printer Figure 53 QCMC Slot on Back of Cabinet Model Figure 54 QCMC Slot on Back of Pedestal Model 1 2 3 4 5 6 7 8 9 QCMC Slot 1 2 3 4 5 6 ...

Page 215: ...inter s configuration to the QCMC NOTE This screen will appear every time at power up until the printer s flash is saved to the QCMC If the CANCEL key is pressed the printer will reboot into normal operation and not save any information to the QCMC On subsequent power ups the Save message on page 215 will display again When the ENTER key is pressed the printer will not go online but instead will c...

Page 216: ...e the entire flash image you will be prompted with the following message This is a fatal error and requires user intervention Cycle power on the printer when prompted to save the QCMC select CANCEL to skip The printer will boot online and allow access to the EMC file menus located under the Printer Control menu Delete unnecessary SD files then try the QCMC Save operation again DO NOT PWR OFF Savin...

Page 217: ...again if the QCMC remains installed in the printer NOTE If the QCMC remains installed in the printer the MAC address onboard will be used in place of the resident MAC address to the printer s LAN WAN interface card When the ENTER key is pressed the printer will not go online immediately but will copy the contents of the QCMC to the printer s flash creating a clone of the original printer Before th...

Page 218: ...MC was not saved properly and must be deleted then resaved Follow the instructions for deleting files then repeat the copying process If all the checks pass then the printer will copy the files from the QCMC to the target printer Upon successful completion the printer will display the following message on the front panel and reboot into normal operation QCMC DATA ERROR ON SD Delete Resave QCMC Dat...

Page 219: ...ance by allowing print operations to function without using the operator panel Some concepts to keep in mind are as follows 1 PTX_SETUP commands are not emulation specific 2 The PTX_SETUP command set is case sensitive all PTX_SETUP commands are in upper case characters only 3 The white space separating commands may be any number of spaces and tabs This allows a PTX_SETUP file to be formatted for e...

Page 220: ...TX_END command shall be followed with a line terminator PTX_SETUP commands have the following format SFCC PTX_SETUP Command Sub Command Value PTX_END For example if the SFCC assigned to PTX_SETUP is the default value of the exclamation mark hex 21 and you wanted to load configuration number 4 and capture all incoming data to a file named BIN you would use the following command PTX_SETUP CONFIG LOA...

Page 221: ...he value to which the menu is to be set POWERUP Cfg Sets the power up configuration to Cfg and loads Configuration Cfg Cfg can be any value from 0 8 where 0 is the factory default PRINT Cfg Print Configuration Cfg Cfg can be a number 1 8 or one of four pre defined configurations The four non numeric configurations are requested using the first character for the CURRENT FACTORY POWERUP or ALL confi...

Page 222: ...ommand downloads a name for the configuration specified by Cfg Cfg must be 1 8 CLEAR_NAMES This command resets all of the configuration names to their default values MPI_SELECT MPI This command selects the active Management Protocol Interface MPI Currently there are two selections UCP and PXML PNE_PORT Port This command selects the port that the PNE will use to communicate to the printer The valid...

Page 223: ...meter will force the file data to be written to flash and will end the file capture DRIVE Letter This command is parsed for backwards compatibility However since the flash file system is a single device the drive letter will be ignored PROPS File Prop The PROPS command will set the file properties of a given file The file properties are a four letter case sensitive file descriptor The properties f...

Page 224: ...e out of the flash file system and sends it to a host computer via the Port I O port Port is either 1284 for reverse nibble or byte mode transfer using the parallel port or SERIAL NOTE if the Ethernet option is installed 1284 is used to upload across the network MAXSIZE Kb For backwards compatibility MINSIZE Kb For backwards compatibility OPTIMIZE none none Causes the printer to optimize the Flash...

Page 225: ...Save and Delete commands from the front panel can be blocked by using the Protect Configurations feature This is intended to prevent someone from inadvertently reconfiguring a printer The PTX_SETUP commands however will override the protect configurations feature All PTX_SETUP commands will be honored regardless of the value of the Protect Configurations feature Operation of the FILE_IO Command Wh...

Page 226: ...rovide the operator with a description of what steps to take to correct the error Normally the solution will involve optimizing the Flash File System This can be accomplished by selecting the Optimize Reboot function in the Flash File System menu under Main File Mgmt NOTE After selecting the Optimize Reboot function do not turn off the printer s power until after the printer returns to the power o...

Page 227: ...install or an existing printer Description of the problem be specific Good and bad samples that clearly show the problem faxing or emailing these samples may be required Americas 714 368 2686 Europe Middle East and Africa 31 24 6489 311 Asia Pacific 65 6548 4114 China 86 800 999 6836 http www tallygenicom com service default aspx TallyGenicom Supplies Department Contact the TallyGenicom Supplies D...

Page 228: ... 11 38 6546 AS Nijmegen The Netherlands Phone 31 24 6489489 Fax 31 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone 65 6542 0110 Fax 65 6546 1588 Printronix Commercial Shanghai Co Ltd 22F Eton Building East No 555 Pudong Av Shanghai City 200120 P R China Phone 86 400 886 5598 Fax 86 21 5138 0564 Visit the web site at www tallygenicom...

Page 229: ... applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquires in writing to Printronix Inc 15345 Barranca Parkway Irvine CA 92618 U S A The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law TALLYGENICOM PRO...

Page 230: ...dressed to the suppliers of those products TallyGenicom encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed TallyGenicom offers a variety of programs and services to assist equipment owners in recycling their IT products Information on these product recycling offerings can be found on TallyGenicom s Internet site at http www p...

Page 231: ...231 ...

Page 232: ...difications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation European Union Conformity TallyGenicom cannot accept responsibil...

Page 233: ...ment Handbuchtexte FCC class A entspricht EMVG Klasse A Text Für alle in Deutschland vertriebenen EN 55022 Klasse A Geräte Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten EMVG vom 18 September 1998 bzw der EMC EG Richtlinie 89 336 Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen V...

Page 234: ... der industriellen Störquelle zu öergrvßern Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Geräte wie in den TallyGenicom Handbüchern angegeben zu installieren und zu betreiben China Declaration This is a Class A product In a domestic environment this product may cause radio interference in which case the user may need to perform practical actions Altitude and Non Tropical Climate S...

Page 235: ...物件塞入設備的開口 導電的異物可能會導致短路 引起火 災 電擊 或設備損傷 不要對本設備進行機械或電氣修改 對經過修改的產品的安全與法規符合 性 不負任何責任 不要阻礙或覆蓋產品的開口 永遠不要將產品放在靠近輻射來源或熱源的 地方 未能依照這些指引 將可能導致過熱情況 影響產品的可靠性 產品是設計來配合有中性地線的電源系統使用 為降低電擊風險 請不要 將產品插入任何其他類型的電源系統 如果您不確定建物提供的電源類 型 請向建物管理員或合格電氣技師尋求協助 不是所有的電源線都有相同的電流等級 請千萬不要將隨附於您設備的電 源線用在其他產品上 請勿在產品上使用家用延長電源線 對於那些有多 條電源線的產品 請確認您將所有的電源線拔下後 才算將系統電源完全 中斷 甲類警語 ...

Page 236: ...or users need to take note of this A 급 기기 업무용 방송통신기자재 이 기기는 업무용 A 급 전자파性합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며 가정외의 지역에서 사용하는 것을 목性으로 합니다 Class B Broadcasting Communication Equipment for Home Use As an electromagnetic wave equipment for home use Class B this equipment is intended to use mainly for home use and may be used in all areas B 급 기기 가정용 방송통신기자재 이 기기는 가정용 B 급 전자파性합기기로서 주로 가정에서 사용하는 것을 목性으로 하며 모든...

Page 237: ...must give the other party a copy of these terms and provide all user documentation to that party When you do so you must destroy any copies of Software not resident in the printer Your license for the Software terminates when you no longer rightfully possess the printer No other rights under this license are granted 2 Source Code A source code version of eCos Software is available under the terms ...

Page 238: ...BILITY OF SUCH DAMAGES THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM SUCH PARTY S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THAT EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU 6 U S Government Users The Embedded Softwar...

Page 239: ...software may have been derived from OpenBSD FreeBSD or other sources and are covered by the appropriate copyright disclaimers included herein Portions created by Red Hat are Copyright C 2002 Red Hat Inc All Rights Reserved Copyright c 1982 1986 1988 1990 1993 1994 1995 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms with or without ...

Page 240: ...ENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODSOR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT O...

Page 241: ...r Mode 90 BlkMaxH 101 BlkMaxV 101 BlkMinH 101 BlkMinV 101 Bold Weight 80 Bottom Margin 82 BUFFER OVERRUN message 171 Buffer Size in K 106 111 Busy On Strobe 112 Busy Polarity 110 Busy Centronics Parallel Interface Signals 130 Bxx ERROR NO DOWNLOADER FOUND 170 Byte Mode IEEE 1284 Parallel Interface 131 B12 ERROR PROGRAM MISSING message 169 B13 ERROR NOT COMPATIBLE message 169 B20 STATUS 00 DOWNLOAD...

Page 242: ...message 171 Code V Cmd Char 98 Code V Grph Den 102 Code V Language 100 Code 7F 94 Codes submenu 92 Alt ESC 94 Auto CR 93 Auto LF 92 Barcod Top Pos 96 Code 7F 94 DC Operation 96 ESC 94 Form Feed at TOF 94 Ignore Char 95 Line Wrap 93 Oversz Top Pos 96 Print on CR 93 Print 80 9F Hex 95 PTX ALS 95 PTX SFCC 95 SISO OverszBar 96 Sub Char From 95 Sub Char To 95 TOF Control 95 Upper Only 94 Wrap Line Feed...

Page 243: ...om configurations 54 Customer Support Center 16 227 D Dark Bar 98 Darker print Integrated Print Management System 48 Data Bit 8 111 Data Bits 108 Data Carrier Detect DCD RS 232 128 Data Lines 1 through 8 Centronics Parallel Interface Signals 130 Data Polarity 112 Data Set Ready DSR RS 232 128 Data Strobe Centronics Parallel Interface Signals 130 Data Terminal Ready DTR RS 232 128 DC3 Operation 96 ...

Page 244: ...ROR NVRAM FAILURE message 175 ERROR OCCURRED FLUSHING QUEUES message 175 ERROR PROGRAM NOT COMPATIBLE message 175 ERROR PROGRAM NOT VALID message 175 ERROR SECURITY KEY NOT DETECTED message 175 ERROR WRONG CHECKSUM message 175 ERROR WRONG OEM message 176 ERROR WRONG PRINTER TYPE message 176 ESC 94 Ethernet Address 117 Gateway Address 117 IP Address 117 IP Assignment 118 MAC Address 118 Subnet Mask...

Page 245: ... message 174 E32G CND 6 BP message 174 E32H CND 7 BP message 174 E33 WRITE BP message 174 E34 TRACE CMPLT message 174 E99 UNKNOWN INT message 174 F Fast Slew 83 Fault messages 168 BAD NVM CALL A 170 BAD NVM CALL 1 170 BAD NVM CALL 2 170 BAD NVM CALL 3 170 BAD NVM CALL 4 170 BUFFER OVERRUN 171 Bxx ERROR NO DOWNLOADER FOUND 170 B12 ERROR PROGRAM MISSING 169 B13 ERROR NOT COMPATIBLE 169 B20 STATUS 00...

Page 246: ... E08 FLOATINGPNT 174 E12 SYSTEM CALL 174 E13 TRACE INT 174 E16 ITRANS MISS 174 E17 DLOAD MISS 174 E18 DSTORE MISS 174 E19 BREAKPOINT 174 E20 SYS MANAGE 174 E30 DEBUGGER 174 E31A EVENT O BP 174 E31B EVENT 1 BP 174 E31C EVENT 2 BP 174 E31D EVENT 3 BP 174 E31E EVENT 4 BP 174 E31F EVENT 5 BP 174 E31G EVENT 6 BP 174 E31H EVENT 7 BP 174 E32A CND 0 BP 174 E32B CND 1 BP 174 E32C CND 2 BP 174 E32D CND 3 BP...

Page 247: ...SERTED 183 SD NOT FOUND 183 SD READING 183 SD REMOVED 183 SD WRITE FAIL WRITE PROTECTED 183 SD WRITING 183 SDSC CARD NOT SUPPORTED 183 SECURITY KEY NOT DETECTED 184 SECURITY VIOLATION 184 SF ERROR 184 SHUTL INV CMD 184 SHUTL INV PARM 184 SHUTL OVR SPEED 184 SHUTTLE JAM 184 SHUTTLE STALL 184 SHUTTLE TYPE NOT SUPPORTED 184 SOFTWARE ERROR CYCLE POWER 185 SPX FOUND ERROR KEY NOT DETECTED 185 SPX NOT N...

Page 248: ...n 84 RBN Low Warn 84 Ribbon End Point 84 Right Margin 83 Top Margin 82 Unidirectional 86 Vert Adjust 83 FRAMING ERROR message 177 Free Format 100 Frequent Problems Solutions 167 G Gateway Address 117 GENERATING XX NAND FLASH TABLE message 177 Graphics submenu 97 Automatic PY 100 BlkMaxH 101 BlkMaxV 101 Code V Cmd Char 98 Code V Grph Den 102 Code V Language 100 Dark Bar 98 Descender 99 Free Format ...

Page 249: ...aces printer 125 specifications 190 Interior cleaning 162 INTERRUPT UNUSED VECTOR 00 message 179 IP Address 117 IP Assignment 118 Italic Quality 80 J Job Control 120 K Keep Alive Timer 119 L Label specifications 188 LAN 113 Lan Emululation 90 Latch Data On 112 Left Margin 82 Length Inches 82 Length Lines 82 Lighter print Integrated Print Management System 48 Line Wrap 93 LO DRV SHORT message 179 L...

Page 250: ...Auto Elevator 86 Font 75 Forms 81 Power Stacker 86 Vertical Format Units VFU 87 Optimize Reboot 115 Output Darkness 47 Oversz Top Pos 96 Overview printer models 11 Overwrite Files 114 115 P PANEL BAD CHECKSUM message 180 Panel Display 124 Panel Language 79 Panel Lock 124 PAP BAD TABLE message 180 PAP FIFO OVERFL message 180 PAP FIFO UNDRFL message 180 PAP ILLGL ST message 180 PAP INVLD CMD message...

Page 251: ...wering on the printer 27 Powerup 90 Power Up Config 103 PREV or NEXT key 31 PREV NEXT key 32 Prime Signal 112 Prime Centronics Parallel Interface Signals 130 Print Energy 85 Print File List 115 116 Print job cancel 32 Print on CR 93 Print Statistics 123 Print 80 9F Hex 95 Printer component locations 26 control panel 28 dimensions 21 188 exterior cleaning 161 features 11 interior cleaning 162 maint...

Page 252: ...RIB INVLD CMD message 182 Ribbon 73 Ribbon Cartridge changing 49 Ribbon End Point 84 RIBBON STALL message 182 RIBBON UNDER 2 message 182 Right Margin 83 Robust Xon 110 RS 232 Clear to Send CTS 128 Data Carrier Detect DCD 128 Data Set Ready DSR 128 Data Terminal Ready DTR 128 Receive Data RD 128 Request to Send RTS 128 Transmit Data TD 128 RS 232 Serial Interface 127 RTS Function 110 Run Demo File ...

Page 253: ... Robust Xon 110 RTS Function 110 Status Enquiry 109 Stop Bits 108 Unsolicit Rpt 111 8th Bits 108 Serial Sending Firmware 153 Ser Par Character Set 77 Ser Par Emul 89 Ser Par Lang 76 Ser Par Matrix 78 Ser Par Style 78 Setup Parse 116 Setup SFCC 116 Setup SureStak Power Paper Stacker 196 SF ERROR message 184 SFCC 100 SHUTL INV CMD message 184 SHUTL INV PARM message 184 SHUTL OVR SPEED message 184 SH...

Page 254: ...5 TOF key 30 Top Margin 82 Transmit Data TD RS 232 128 Trickle Time 105 Troubleshooting frequent problems 167 Two Key Download 157 U Unidirectional 86 Unload paper 44 Unsolicit Rpt 111 UP DRV SHORT message 185 UP or DOWN key 31 UP DOWN key 31 UPGRADED REMOVE SPX message 186 Upper Only 94 USB I O submenu Buffer Size in K 106 USB Port 128 USB Sending Firmware 147 V Version 99 Vert Adjust 83 Vertical...

Page 255: ... paper jams clear 211 paper jams reverse feed 211 paper remove 211 position paper 202 position paper out sensor 206 remove paper 211 reverse feed paper jams 211 set tear bar distance 207 set top of form 208 ZTP Data Time 209 ZTP Function 210 ZTP Platen Open 209 ZTP TearDistance 209 ZTP Wait Time 209 ZTP Data Time 209 ZTP Function 210 ZTP Platen Open 209 ZTP TearDistance 209 ZTP Wait Time 209 12 VO...

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