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Tally Dascom DM-210/220

IX

TRADEMARK ACKNOWLEDGEMENTS

“IBM” is a trademark of International Business Machines Corporation.

“EPSON” is a trademark of Epson America Incorporated.

“DEC” is a trademark of Digital Equipment Corporation.

“Centronics” is a trademark of Centronics Data Computer Corporation.

“DOS” is a trademark of Microsoft Corporation.
“SAP” is a trademark of SAP AG.
“Windows”, “Windows 7”,”Windows 8”, “Windows 95”, “Windows 98“, “Windows NT”, “Windows
2000”, “Windows 2003/2008/2013 Server”, “Windows XP” and “Windows Vista” are trademarks of

Microsoft Corporation.
All other product names and company names appearing in this manual are the registered
trademarks or trademarks of the individual companies.

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Summary of Contents for DM-210

Page 1: ......

Page 2: ...tances Ensure the printer is connected to a socket with the correct voltage Always disconnect the printer from the power before opening the device to perform maintenance work or remedy errors Do not expose the printer to high temperatures direct sunlight or dust Keep all liquids away from the printer Protect the printer from shock impact and vibration Make sure that both the printer and the comput...

Page 3: ...n oder explosiven Stoffen auf Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen Wenn Sie den Drucker vom Netz trennen wollen den Drucker ausschalten und immer den Netzstecker an der Steckdose ziehen Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen Keine Flüssigkeiten mit dem Drucker in Berührung bringen Den Drucker keinen Erschütterungen Stö...

Page 4: ...a tension est correcte Pour déconnecter l imprimante de l alimentation principale mettre l imprimante hors tension et toujours débrancher le connecteur secteur de la prise murale Ne pas exposer l imprimante à des températures élevées à la lumière directe du soleil ou à la poussière Ne pas mettre l imprimante en contact avec des liquides Ne pas exposer l imprimante à des chocs impacts ou vibrations...

Page 5: ...ollegare la stampante a una presa di corrente con tensione adeguata Per scollegare la stampante dalla rete di alimentazione spegnere la stampante e disinserire sempre il connettore di rete dalla presa Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere Evitare il contatto della stampante con liquidi Non esporre la stampante a colpi scosse o vibrazioni Verific...

Page 6: ...ad o sunstancias explosivas Asegure conectar la impresora sólo a un enchufe con un voltaje correcto Cuando quiera desconectar la impresora de la red apague la impresora y siempre tire la clavija de alimentación del enchufe No exponga la impresora a temperaturas altas a la luz solar directa y al polvo No ponga la impresora en contacto con fluidos Nunca exponga la impresora a sacudidas choques o vib...

Page 7: ...няющихся газов и взрывчатых веществ Включайте принтер в розетку только с соответствующим напряжением Если Вы хотите отключить принтер от напряжения сначала выключите принтер сам и затем выньте штекер из розетки Берегите принтер от нагревания от попадания на него прямых солнечных лучей и пыли Не допускайте попадания жидкости на принтер Нельзя подвергать принтер тряске ударам и вибрации Убедитесь чт...

Page 8: ...tâncias explosivas Assegure se de conectar a impressora à tomada elétrica com a voltagem apro priada Quando desligar a impressora da rede desligue sempre a impressora e retire o cabo da tomada Não exponha a impressora a temperaturas altas ou luz solar direta Não aproxime substâncias lí quidas da impressora Proteja a impressora de choques impactos e vibrações Desligue a impressora e o computador an...

Page 9: ...ın Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın Yazıcıyı şebeke ağından ayırmak istediğinizde yazıcıyı kapatın ve ağ fişini her zaman prizden çıkartın Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır Yazıcı hiçbir sarsıntıya darbeye veya titreşime mâruz kalmamalıdır Veri kablosu bağl...

Page 10: ... a trademark of Centronics Data Computer Corporation DOS is a trademark of Microsoft Corporation SAP is a trademark of SAP AG Windows Windows 7 Windows 8 Windows 95 Windows 98 Windows NT Windows 2000 Windows 2003 2008 2013 Server Windows XP and Windows Vista are trademarks of Microsoft Corporation All other product names and company names appearing in this manual are the registered trademarks or t...

Page 11: ...1 4 Setting Black Mark Home Position 14 3 1 5 Setting Cutting Position 15 3 2 Driver Properties Setting 16 3 2 1 Printing Control 16 3 2 2 Crash Drawer Setup 16 3 2 3 Black Mark Setup 17 3 2 4 Cutter Setup 17 4 TROUBLESHOOTING 18 4 1 Processing LEDs error 18 4 2 Processing Printing Error 18 4 3 Removing Jammed Paper 19 4 4 Maintenance 19 5 SPECIFICATIONS 20 5 1 Printer Specification 20 5 2 Interfa...

Page 12: ...nadian French 31 6 6 PC865 Nordic 32 6 7 PC858 Euro 33 6 8 PC866 Cyrillic 2 34 6 9 PC862 Hebrew 35 6 10 PC737 Geek 36 6 11 PC864 Arabic 37 6 12 PC857 Turkish 38 7 PRINTING CONTROL COMMAND SETS 39 FCC STATEMENT 40 DASCOM REPRESENTATIVES 41 ...

Page 13: ...le transport damage and missing items If you find any transport damage or any accessories are missing please contact your dealer for assistance Please keep the packaging material for future transportation The shipping list varies with different customized order requirements Shipping List Printer 1 Unit Ribbon 1 PCS Power adapter 1 PCS Power cord 1 PCS Roll paper 1 PCS Graphical installatin guide 1...

Page 14: ...tilation and for the printed output When selecting the printer location observe the following additional instructions Never place the printer near to any flammable gas or explosive substances Do not expose the printer to direct sunlight If you cannot avoid placing the printer near a window protect it from the sunlight with a curtain When connecting a computer to the printer make sure the maximum r...

Page 15: ... Powers printer ON or OFF Control Panel Power LED Shows the power status Paper End LED Shows roll paper out or not Error LED Indicates internal error occurs Feed Key Press the key to feed paper Power Supply Socket Connects power cord to the printer Cash Drawer Interface Connects Cashbox interface cable from the cashbox USB Interface Connects USB interface cable from the host Modular Interface Boar...

Page 16: ...f the printer Choose the interface which suits your system Make sure the printer and the computer are switched off before connecting or disconnecting the interface cable to prevent electrical damage to the interfaces Connecting cash drawer interface Connecting USB interface Connecting parallel interface Connecting serial interface ...

Page 17: ...r and connect the power adapter to the power supply socket at the rear of the printer Ensure the power cord is securely connected Finally connect the power cord plug to a mains socket on the wall Power on and power off 1 Press the power switch to the I position to turn on the printer Upon power on the Power LED indicator light up 2 Press the power switch to the O position to turn off the printer A...

Page 18: ...ed motor will move the paper into paper path automatically And then you can proceed with Step 4 3 When you replace the roll paper cut the paper as shown below and press Feed key for feeding the rest of paper Do not pull the paper backwards in the opening of paper path to avoid paper jammed Then load a new roll paper as Step 2 4 Close the top cover and tear the paper end as shown below ...

Page 19: ... 2 Stretch the ribbon fabric by turning the ribbon knob pay attention to the arrow on the ribbon cartridge 3 Insert the ribbon between the print head and the platen and press it in until it clicks into place 4 Turn the knob again to stretch the ribbon fabric 5 DM 210 Close the front cover and then top cover DM 220 Close the cut device close the front cover and then top cover DM 210 DM 220 ...

Page 20: ...OM comes with Windows drivers Go to the Drivers folder and run the installer DriverSetup exe Installation guide for USB serial and parallel driver program 1 Double click the DriverSetup You will see the screen as below Click Next to continue 2 You can see the screen as below Select the desired printer driver and then click Next to continue ...

Page 21: ... 220 9 3 Choose the desired port to use and then click Next to continue 4 Click Finish to finish the installation process successfully 5 You will see the screen as below Click OK to install the printer driver successfully ...

Page 22: ...e reference typeface Hexadecimal Dump After self test send any data from PC to the printer Feed the paper for one line Press the feed key once Feed the paper continuously Hold down the feed key It won t stop feeding until you release the feed key If you do not need to enter the alignment self test please switch off the printer and restart the printer for normal operation When typefaces are blurred...

Page 23: ...ample Bidirectional Printing Reference Typeface When the printing quality becomes best you can turn off the power and the printer will save the parameters automatically Press the feed key first time Press the feed key second time Press the feed key third time Press the feed key forth time ...

Page 24: ...ription Recovery Flash On Memory Error Hardware failure Ask your technical service or dealer for assistance Flash Off The print head is over heated Do not print untill the print head cools down Flash Flash The position of the carriage is wrong Mechanical failure Ask your technical service or dealer for assistance On Flash Paper end Load paper ...

Page 25: ...m Width 12mm Reflectivity Black mark 10 Others 75 Black mark detection position Default at the front right side of receipt It can be set at the front left side of receipt according to order requirement Black mark to printing home position 27mm the distance between two adjacent black marks 27 mm Black mark to cutting tear position 43mm the distance between two adjacent black marks 43 mm 3 1 2 Run S...

Page 26: ...ick OK to save the setting The printer will print out the corresponding message The length between two black marks is in the range from 43mm to 269mm If printing another bill with different size you have to re set this parameter first 3 1 4 Setting Black Mark Home Position Measure the distance between the top of the first line and the top of the black mark input the value in the corresponding tab ...

Page 27: ...ial cut The setting will be valid if the Paper End LED and Error LED flash twice simultaneously Measure the distance between the cutting position and the top of the black mark then input the value in the corresponding tab shown as the below figures 60mm Cutting position If the offset is positive the cutting position is below the current black mark shown as the left figure If offset is negative the...

Page 28: ...nt speed will be slower but vertical alignment will be better it s suitable for high vertical aligment request 3 2 2 Crash Drawer Setup Option Function Without cash drawer No signal for controlling cash drawer You can choose this option when you do not use cash drawer Open cash drawer after printing Send signal for controlling cash drawer and open cash drawer after printing Open cash drawer before...

Page 29: ...Feed to cutter position for cutting after page end Feed to cutting postion of each page and cut each page respectively after each page is finished printing If your printer does not configure with black mark sensor or black mark function is disabled this option is invalid Feed to cutter position for cutting after document end Feed to cutting position and cut paper till the entire document is finish...

Page 30: ...utlet Check the power supply cable connections and the power outlet and correct them The printer is powered off Switch on the printer PCB damaged Contact your dealer for assistance Error LED is always on and Paper End LED flashes Paper end Load paper See Page 7 Error LED flashes Print head overheated Do not print until the print head cools down 4 2 Processing Printing Error Phenomenon Cause Recove...

Page 31: ...y please contact your technical service or dealer for assistance 4 4 Maintenance The printer is designed for a long and reliable life time But periodic maintenance is recommended in order to assure error free working This also would guarantee the good print quality over the life time It is recommended to clean the printer once every six months or after 300 hours duty Before cleaning switch off the...

Page 32: ...1 1 Thickness 0 05 0 08mm page Total thickness 0 16mm Memory Flash 2Mbytes RAM Max 32Kbytes data buffer Fonts Chinese GB18030_2000 16x16 Alphanumeric 7x8 and 9x8 ASCII font Code page PC437 PC850 PC860 PC863 PC865 PC858 PC862 PC737 PC857 PC866 PC864 Detect Function Sensors Black mark sensor paper end sensor Key and LED Indicator Key Feed key Power indicator Green LED Paper indicator Red LED Error i...

Page 33: ...time 150 000 000 characters MTBF 100 000 hours Cutter lifetime DM 220 Only 500 000 cuts Conditions Paper thickness 0 16mm Max frequency 20 cuts min MCBF 10 000 000 lines Software Driver 32bit Windows Win 7 Win 8 Vista XP 2000 64bit Windows Win 7 Win 8 Vista XP 2000 Be compatible with the EPSON POS Application ESC POS OS Utilities Setup tool The printer parameter can be uploaded and downloaded and ...

Page 34: ... is listed below 5 2 1 USB interface USB interface pin assignment PIN No Description Classic wire color 1 VBUS Red 2 D White 3 D Green 4 GND Black USB interface connector diagram 5 2 2 Cash Drawer interface Cashbox interface pin assignment Pin No Description Direction 1 Structure GND 2 Cashbox drive signal Output 3 NC Empty 4 DC 24V Output 5 Cashbox drive signal Output 6 Signal GND Cashbox interfa...

Page 35: ...PC 20 DTR From printer to PC When the signal is negative 3V to 15V it means that the printer is busy and can not receive data While the signal is positive 3V to 15V it means that the printer is ready and can receive the data 1 7 GND GND Note The default baud rate is 9600 BPS and the baud rate can be changed by sending the hexadecimal command 1C AA 22 XX XX 00 indicates 1200 BPS XX 01 indicates 240...

Page 36: ...at the printer has accepted the data and be ready for accepting next data 11 BUSY Output High level indicates that the printer is busy and can not accept data now Low level indicates idle 12 PE Output Drop down to Low level with resistance High level indicates paper end 13 SEL Output Full up to High level with resistance and the High level indicates the printer is online 15 ERR Output Full up to H...

Page 37: ...5 5 3 Power Adapter The external power supply of this printer is 24VDC 2 1A The type of power socket is A 1009 3P Power supply socket pin assignment Pin Number Signal Name 1 24 V 2 GND 3 N C 4 F G Power supply connector diagram ...

Page 38: ...r of roll 83 mm dia 3 25 inches or less Maximum inside diameter of the paper roll core must be 10 2 0 mm 0 394 0 078 0 inches Paper thickness 0 06 0 085 mm Paper weight 52 3 64 0 g m2 JIS P8124 14 17 lb 45 55 kg 1000 sheets 788mm x 1091mm Pressure sensitive paper 2 ply of non carbon paper 1P Original 1P copy Paper thickness 0 05 0 08 mm sheet Note total thickness is less than 0 16 mm Printable are...

Page 39: ...Tally Dascom DM 210 220 27 6 Character Code Pages 6 1 Common to all pages International Character Set USA ...

Page 40: ...Tally Dascom DM 210 220 28 6 2 PC437 USA Standard Europe ...

Page 41: ...Tally Dascom DM 210 220 29 6 3 PC850 Multilingual ...

Page 42: ...Tally Dascom DM 210 220 30 6 4 PC860 Portuguese ...

Page 43: ...Tally Dascom DM 210 220 31 6 5 PC863 Canadian French ...

Page 44: ...Tally Dascom DM 210 220 32 6 6 PC865 Nordic ...

Page 45: ...Tally Dascom DM 210 220 33 6 7 PC858 Euro ...

Page 46: ...Tally Dascom DM 210 220 34 6 8 PC866 Cyrillic 2 ...

Page 47: ...Tally Dascom DM 210 220 35 6 9 PC862 Hebrew ...

Page 48: ...Tally Dascom DM 210 220 36 6 10 PC737 Geek ...

Page 49: ...Tally Dascom DM 210 220 37 6 11 PC864 Arabic ...

Page 50: ...Tally Dascom DM 210 220 38 6 12 PC857 Turkish ...

Page 51: ... Set Clear all horizontal tab position ESC J n 1B 4A n Causes the line of data to be printed and advances the paper n 144 inch ESC K n 1B 4B n Causes the line of data to be printed and advances the paper n 144 inch reversely ESC R n 1B 52 n Select an International Character Set ESC U n 1B 55 n Set Cancel unidirectional printing ESC c 3 n 1B 63 33 n Select paper end sensor ESC c 4 n 1B 63 34 n Set ...

Page 52: ...t harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tel...

Page 53: ...400 www dascom com FRANCE DASCOM Europe GmbH 117 Avenue Victor Hugo 92100 Boulogne Billancourt France Phone 33 1 73 02 51 98 www dascom com CHINA JIANGMEN DASCOM COMPUTER PERIPHERALS CO LTD No 399 Jinxing Road Jianghai District Jiangmen Guangdong P R China www dascom com cn All rights reserved Translations reprinting or copying by any means of this manual complete or in part or in any different fo...

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