14
TAKING CARE
• Your backup pendant (Pearl) should
only be used while your GO alarm
pendant is charging.
• Your backup pendant (Pearl) works
with your in-home alarm unit at home
and in the garden. It does not include
fall detection.
• When you
press and hold the button
,
your alarm pendant will
flash red
around the edge and will alert our
24-hour Emergency Resolution Team.
• The operator will know who you
are and where you live, even if you
cannot speak or hear them.
• Remember you can wear your alarm
pendant in the shower or bath so you
can always call for help.
Your backup pendant (Pearl) will automatically
tell the 24-hour Emergency Resolution Team
when its battery is low and they will contact
you to arrange a replacement.
• In the unlikely event that your
backup pendant (Pearl) does
not flash red when pressed and held
, the alarm call may
not have been transmitted. You must contact Customer
Services on the number below as soon as possible to
arrange a replacement pendant.
0800 077 8408
THE LIGHT ON YOUR PENDANT
When button is pressed and held
a red light will display around the edge
TECHNICAL DETAILS
• IP68 waterproof up to 1.5 metres, for up to 30 minutes and can
be worn in the bath and shower
• Stainless steel hypo-allergenic chain - may contain up to 13% nickel
• Regularly checks its battery and tests with your in-home alarm
unit
• Open air range of 300m+ from your in-home alarm unit (SEVEN)
• Battery life of five years and does not need to be charged
