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If your product fails due to a manufacturing or workmanship defect, our
first option will be to repair the item, free of charge. If the product is not
reparable, or if the cost of repairing the item exceeds the cost of a new
one, it will be replaced by another Taga part of the same model, or if not
available, by the closest model and available color.
The Taga warranty is given in addition to, and does not affect, your
statutory (legal) rights. Legal rights may vary by country, and by state in
the United States.
NOTE
IN NO EVENT SHALL TAGA BE RESPONSIBLE FOR DIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ECONOMIC
LOSSES, WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE,
PRODUCT LIABILITY, OR ANY OTHER THEORY.
!
WARNING
Some countries or states do not allow the exclusion or limitation of damages, so
the above limitation or exclusion may not apply to you.
Service
In the event of a problem or a defect or in case you need help, you are requested
to first contact our support team by email at info@tagabikes.com
We will do our best to get back to you within 48 hours.
If you have a distributor in your country, please contact the distributor by email.
In the email, please describe the issue in detail and add images or videos illustrating
the problem. This will help our technical team to better understand the problem
and to suggest a fast solution, avoiding unnecessary iterations.
You can also call our support line. Our telephone numbers appear on our website
www.tagabikes.com. Our support team will get the message and will get back
to you by email. We prefer to use email as it is a better way to understand the
problem and to track the correspondence. It can also work as future reference
both for us and for you.
Thank you for purchasing Taga. It is important for us to hear your thoughts.
Please feel free to do so by sending us email to: info@tagabikes.com.
Summary of Contents for Taga 2.0
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