8-4 Troubleshooting
Battery Problems
The battery does not charge (Battery Charge indicator does not
appear).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot – gets above 45
o
C (113
o
F)
or too cold – below 0
o
C (32
o
F). Allow time for the battery pack to
return to room temperature.
Make sure that the battery pack was installed correctly.
Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not
be able to be charged to its full potential. We recommend a full cycle
of charging, discharging, and then charging. It will take several
hours.
1. Make sure the computer power was turned off. Connect the AC
adapter to the system to charge the battery pack.
2. After the battery pack has been fully charged, turn the computer
on then into SCU or in windows system to disabled power
management function.
3. Disconnect the AC adapter and leave the computer on until the
battery was fully discharged. The computer will shut down
automatically.
4. Repeat step 1 and 2.
Make sure that power to the Tablet PC is off. If you use the Tablet
PC during recharging for more than 4 hours, the recharging will stop
no matter the battery has been fully charged or not. If this happened,
please disconnect and reconnect the AC adapter to continue the
charging process.
