Introduction
iv
FlexSet 120/280 User Guide
Welcome to the Coral system and its associated FlexSet units based on Voice over IP and ISDN standards.
Much thought has gone into making this system flexible and easy to use.
The FlexSet will become an invaluable part of your work environment, providing you with an important tool
for your daily business and communication activities. Although the FlexSet is a very advanced instrument, its
use is very simple and straightforward. By using features important for you and your company, your FlexSet
will provide you with immediate communication power.
Many of the features, which have been assigned during initial installation, are provided on an extension
(station) basis. Feature allocation may also be redefined to suit changing working situations or adapted to your
individual requirements by allowing you to program each button on your telephone. Button functions may be
modified from the FlexSet unit (see
page 135)
. Most of the FlexSet features can be activated by either
pressing the programmed key or by dialing the feature access code. This User Guide provides a full
description of the capabilities and operation of the FlexSet models 280D, 280D-Z, 280, 120D, 120 and 120L.
The manual is organized alphabetically, by feature name. The Table of Contents also doubles as an index to
the features that the Coral supports for the various FlexSet units. Use of this guide is straightforward, with
each feature listed separately. However, certain features have various user options. In this case all of the
options are listed under the major feature name; examples of this are ACD & UCD Groups, Boss Groups and
Speed Dialing.
The appendices, located at the end of the User Guide, provide basic explanations of special telephony terms
used throughout this manual.
Not every feature code in this guide may have been installed in your system, or at your extension. Check with
your system manager for a list of the specific Coral features installed.
I n t r o d u c t i o n
