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Customer Service Toll-Free: 800.575.1900
Troubleshooting
IMPORTANT
Before attempting any troubleshooting, ensure that the battery is fully charged.
ISSUE
POSSIBLE CAUSE
TROUBLESHOOTING STEPS
AffloVest controller
will not power on
Battery discharged
OR
Battery not connected properly
OR
Possible damaged controller
OR
Possible damaged battery
Ensure battery is fully charged, attempt to operate
when connected to power supply
Verify that the battery is connected to the
AffloVest correctly
Attempt to operate the AffloVest when connected
to the power supply
Contact your dealer for further assistance
The selected program
function has suddenly
switched off
The therapy cycle has finished and a
new therapy cycle must be started
OR
Battery discharged
Start a new therapy cycle
Ensure battery if fully charged, attempt to operate
when connected to power supply
Contact your dealer for further assistance
Controller is on but
motors will not turn on
Battery discharged
OR
Possible damaged controller
Ensure battery is fully charged, attempt to operate
when connected to power supply
Contact your dealer for further assistance
