T-Mobile SyncUP DRIVE SD-7000T1 User Manual Download Page 10

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Troubleshooting

Physical Inspection

Ensure that the Device is adequately plugged in the vehicle OBDII port.

Refer to the LED Indicator Status section in this manual.

Device Conditions Status via SyncUP DRIVE Application

SyncUP DRIVE status

Network

GPS

Application

Within the SyncUP DRIVE Application Help Menu, you will be able to check
historical and current information related to your Device conditions

Summary of Contents for SyncUP DRIVE SD-7000T1

Page 1: ...Product SD 7000T1 User Manual 1...

Page 2: ...rmation and recommendations contained therein do not constitute a warranty of any kind either expressed or implied Please refer to For Your Safety to be sure to use your phone properly and safely Disc...

Page 3: ...i Reset the OBD Device Use Your OBD Device 4G Mobile Hotspot Configuration Security Credentials Security Change Wi Fi Network Name and Password Change 4G Mobile Hotspot Configuration Access Settings T...

Page 4: ...4 Getting Started Know your OBD On Board Diagnostics Device LED 2 LED 1 OBDII interface Reset pinhole...

Page 5: ...lid Device is being powered by the vehicle while in operational mode LED 2 Signal Red solid Wrong device configuration SIM not activated device can t connect to network LED 2 Signal Green blinking Dev...

Page 6: ...n NOTE When installing your OBD device be mindful to prevent damaging the connector pins Align the device with the port and plug it in for a snug fit The OBD On Board Diagnostics connector is usually...

Page 7: ...rch for the available wireless network 7 Select the Wi Fi network name on your Smartphone WiFi menu the initial WiFi network name also called SSID is T Mobile_Broadband where are the 2 last digits of...

Page 8: ...i configuration menu Wi Fi ON OFF change Wi Fi network called SSID and Wi Fi password Note Functionality to configure the Wi Fi connection frequency bands 2 4 5GHz will be added to the App during a fu...

Page 9: ...or managing your OBD device Wi Fi Hotspot Configuration Screen Wi Fi ON OFF by default ON Modify Wi Fi local network SSID name by default T Mobile Broadband XX Modify Wi Fi password by default set ran...

Page 10: ...ort Refer to the LED Indicator Status section in this manual Device Conditions Status via SyncUP DRIVE Application 10 SyncUP DRIVE status Network GPS Application Within the SyncUP DRIVE Application He...

Page 11: ...ction The client connected to the device cannot access the Internet Vehicle must be in an adequate cellular coverage area Device must be connected and the 2 LEDs in green solid mode Check the Help men...

Page 12: ...eck compatibility Contact your customer care if your vehicle does not appear on the list NOTE Electric cars and other vehicles like heavy duty trucks motorcycles and ATVs are not compliant with your O...