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EN
FR
TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE
: www.tefal.com
This product is repairable by TEFAL/T-FAL, during and after the guarantee period.
The Guarantee
This product is guaranteed by TEFAL/T-FAL (company address and details included in the
country list of the TEFAL/T-FAL International Guarantee) against any manufacturing defect
in materials or workmanship during the guarantee period within those countries as stated in
the country list on the last page of the user manual, starting from the initial date of purchase.
The international manufacturer's guarantee by TEFAL/T-FAL is an extra benefit which does
not affect consumer's Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the proven
defective product so that it conforms to its original specifications, through the repair or
replacement of any defective part and the necessary labour. At TEFAL/T-FAL’s choice, a
replacement product may be provided instead of repairing a defective product. TEFAL/
T-FAL’s sole obligation and your exclusive resolution under this guarantee are limited to such
repair or replacement.
Conditions & Exclusions
The international TEFAL/T-FAL guarantee only applies within the guarantee period and for
those countries listed in the Country List attached and is valid only on presentation of a proof
of purchase. The product can be taken directly in person to an authorised service centre or
must be adequately packaged and returned, by recorded delivery (or equivalent method of
postage), to a TEFAL/T-FAL authorised service centre. Full address details for each country’s
authorised service centres are listed on TEFAL/T-FAL website (www.tefal.com) or by calling
the appropriate telephone number as set out in the Country List to request the appropriate
postal address.
TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied
by a valid proof of purchase.
This guarantee will not cover any damage which could occur as a result of misuse, negligence,
failure to follow TEFAL/T-FAL instructions, use on current or voltage other than as stamped
on the product, or a modification or unauthorised repair of the product. It also does not cover
normal wear and tear, maintenance or replacement of consumable parts, or the following:
- using the wrong type of water or consumable;
- scaling (any de-scaling must be carried out according to the instructions for use);
- ingress of water, dust or insects into the product;
- mechanical damages, overloading;
- damages or bad results due to wrong voltage or frequency;
- accidents including fire, flood, thunderbolt etc;
- professional or commercial use;
- damage to any glass or porcelain ware in the product;
- replacement of consumables.
This guarantee does not apply to any product that has been tampered with, or to damages
incurred through improper use and care, faulty packaging by the owner or mishandling by
any carrier.
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