14
Problems
Causes
Solutions
The appliance does
not work.
The appliance is not plugged
in properly.
Make sure the appliance is properly
plugged in to a main power socket.
You have not yet pressed
button
.
Press button
.
You have pressed button
but the appliance does not
operate.
Close the lid.
The appliance is not heating.
Call the customer Helpline below.
1-800-418-3325
The paddle does not turn.
The paddle does not turn at the
beginning of cooking in cooking
modes 2, 3, 4, 5, 7, 8 and 9. Restart
using the manual mode to check
the paddle turns. If it does not
turn, check that it is inserted in the
correct position. Otherwise, call the
customer Helpline below:
1-800-418-3325
The paddle does
not stay in place
The paddle is not locked.
Reposition the paddle until you
hear it «CLICK»
- fig.12.
The food has not
been cooked
uniformly.
You have not used the paddle.
Put it in position.
The food / chips have not
been cut uniformly.
Cut the food / chips all to the
same size.
The chips are not
crunchy enough.
You are not using a potato
variety that is recommended
for chips.
Choose a potato variety that is
recommended for chips such as
Maris Piper or King Edward potatoes.
The potatoes are
insuffciently washed and/or
not completely dried.
Wash potatoes for a long time to
remove the starch, drain and dry
very thoroughly before cooking.
They must be completely dry.
The chips are too thick.
Cut them more thinly. The maximum
chip dimensions are 13 mm x 13 mm.
There is not enough oil.
Increase the amount of oil (see
cooking table p. 11 to p. 13).
The filter is clogged.
Clean the filter.
The chips break during
cooking.
The quantity is too large.
Reduce the amount of potatoes
and adjust the cooking time.
A FEW TIPS IN CASE OF PROBLEMS…
