Appendix
60
Problem:
When playing an NTSC or PAL-DVD
the on-screen menu is distorted.
Cause:
The TV set does not feature automatic
format detection for NTSC or PAL, and
has been set manually to NTSC or
PAL. Dependent on the version of the
K6
the on-screen menus are only gen-
erated in NTSC or PAL format, so this
operation is not possible.
Remedy:
Use a TV set with automatic PAL /
NTSC format switching, or use the
K6's
integral screen.
Problem:
OSD menu black / white only
Cause:
The TV set has no automatic S-Video /
CVBS switching, and is configured for
S-Video.
Remedy:
Set the TV set to CVBS mode (see also
'
Adjustments at the TV set
'
).
Problem:
Picture from an external source de-
vice correct, but no sound audible
through the K6.
Cause 1:
No sound connection between source
device and
K6
.
Remedy:
Complete the sound connection (ana-
logue or digital depending on mode);
see section entitled
'
Setting up, using
the K6 for the first time
'
.
Cause 2:
No sound input, or the wrong sound
input, has been assigned to the video
input in the
'
Inputs Menu
'
.
Remedy:
Check the sound input to which the
source device is connected. Call up the
'
Inputs Menu
'
and carry out the correct
assignment.
Cause 3:
The loudspeakers are switched off.
Remedy:
Switch on the speakers using the *
button.
Problems in DVD / CD mode:
Problem:
The disc does not play after the
drawer is closed.
Cause 1:
Disc not correctly inserted.
Remedy:
Insert disc centrally, printed face up.
Cause 2:
Disc dirty.
Remedy:
Carefully wipe disc with a soft cloth,
working from the center to the edge.
Insert and try again.
Cause 3:
Disc damaged in Table of Contents
area (TOC).
Remedy:
Disc is unusable.
Cause 4:
Device has cooled down severely (e.g.
after being transported), and conden-
sation has formed on the laser pick-up
optics.
Remedy:
Leave the unit in a warm, well venti-
lated place for about 1 hour to warm up.
Problem:
Disc stops playing or 'skips'.
Cause:
Disc is dirty or damaged.
Remedy:
Clean the disc. Damage cannot be
repaired.
Problem:
Black / white or distorted image
when playing a DVD or VCD.
Cause:
The TV set is not set to the same video
norm (PAL / NTSC) as the disc, or
cannot process its video norm.
Remedy:
Use a multi-norm TV set. These units
switch to the current video norm auto-
matically, or can be switched manually.
Problem:
Distorted picture.
Cause:
The disc is soiled, e.g. by finger marks.
Remedy:
Clean disc with a soft cloth, wiping in
straight lines from center to edge.
Problem:
The device does not return to the
start screen after removing the disc.
Cause:
The program may be waiting for inser-
tion of a further disc.
Remedy:
Insert next disc.
