Syscom Video IR Bullet Network Camera Instruction Manual Download Page 2

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WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS

PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT

THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE

EQUIPMENT.

Apparatus shall not be exposed to dr ipping or splashing a nd that no objects fille d

with liquids, such as vases, shall be placed on the apparatus.

CAUTION

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is

intended to alert the user to the

presence of uninsulated "dangerous

voltage" within the product’s enclosure that may be of sufficient magnitude

to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the

user to the presence of important operating and maintenance (servicing)

instructions in the literature accompanying the appliance.

Summary of Contents for IR Bullet Network Camera

Page 1: ...INSTRUCTION MANUAL IR Bullet Network Camera Please read this manual thoroughly before use and keep it handy for future reference ...

Page 2: ...ced on the apparatus CAUTION EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the us...

Page 3: ... MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS CAUTION CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES 003 CET APPAREIL NUMÉRIQUE DE LA CLASSE A EST CONFORME À LA NORME NMB 003 DU CANADA CE COMPLIANCE STATEMENT WARNING This is a Class ...

Page 4: ...ceptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when ...

Page 5: ...4 Live View Page 13 3 5 Network Camera Setup 15 3 5 1 Basic Configuration 15 1 Users 16 2 Network 19 3 Video Image 17 4 Video Image 18 5 Audio 20 6 Date Time 21 3 5 2 Live View 22 3 5 3 Video Image 23 3 5 4 Audio 29 3 5 5 Event 30 1 Event In 30 1 Event Out 35 2 Event Map 42 3 5 6 System 44 1 Information 44 2 Security 45 3 Date Time 48 4 Network 49 5 Language 58 6 Maintenance 58 7 Support 59 3 5 7 ...

Page 6: ...using a PC All the settings and real time monitoring screens are also provided through an access to the web The Network Camera is fully featured for security surveillance and remote monitoring needs It is based on the DSP compression chip and makes it available on the network as real time full frame rate Motion JPEG and H 264 or MPEG 4 video streams 1 1 Components The system comes with the followi...

Page 7: ... improve images before encoding takes place Micro SD Recording support The Network Camera also supports a micro SD memory slot for local recording with removable storage Improved Security The Network Camera logs all user access and lists currently connected users Also its full frame rate video can be provided over HTTPS Built in Microphone The Network Camera provides an integrated microphone Megap...

Page 8: ...out Connection Cable NO Name Description 1 Power Cable Cable for Power source DC 12V 2 Ethernet Cable Cable for Ethernet POE Camera Dimension See the diagrams below for the exact dimension Dimensions Unit mm 8 ...

Page 9: ...onnecting to the RJ 45 Connect a standard RJ 45 cable to the network port of the network camera Generally a cross over cable is used for directly connection to PC while a direct cable is used for connection to a hub Micro SD memory slot Remove the front cap of the camera to insert the SD memory card SD memory card slot Remove the front cap Connecting the Power Connect the DC 12V power adaptor to t...

Page 10: ... the Network Camera device to the network and power up 2 Start SmartManager utility Start All programs SmartManager SmartManager the main window will be displayed after a short while any network devices connected to the network will be displayed in the list 3 Select the camera on the list and click right button of the mouse You can see the pop up menu below 4 Select Assign IP You cam see a Assign ...

Page 11: ...ew streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls 3 1 Access from a browser 1 Start a browser Internet Explorer 2 Enter the IP address or host name of the Network Camera in the Location Address field of your browser 3 You can see a starting page Click Live View or Setup to enter web page 4 The network camera s Live View page appears in your browser 11 ...

Page 12: ...al og which is displayed when the network camera is accessed for the setup at the first time Enter your admin name and password set by the administrator Note The default administrator username is admin and password is admin If the password is lost the Net work Camera must be r eset to the factory default settings See 3 8 Resetting to the Factory Default Settings To prevent network eavesdropping wh...

Page 13: ...yed on live view page The protocol drop down list allows you to select which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network 2 Control toolbar The live viewer toolbar is available in the web browser page only It displays the following buttons The Stop button stops the video stream being played Pressing the key again toggles the...

Page 14: ...ties of your network will determine the type you use The Live View page in network camera provides access to H 264 MPEG 4 and Motion JPEG video streams and to the list of available video streams Other applications and clients can also access these video streams images directly without going via the Live View page 14 ...

Page 15: ...y clicking Setup in the top right hand corner of the Live View page Click on this page to access the online help that explains the setup tools When accessing the Network Camera for the first time the Admin Password dialog appears Enter your admin name and password set by the administrator Note If the password is lost the Network Camera must be reset to the factory default settings See 3 8 Resettin...

Page 16: ... levels User Group Authority Guest Provides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators have no access to System Options Administrator An administrator has unrestricted access to the Setup tools and can determine the registration of all other users Ena...

Page 17: ...it is also possible to use it to set a static known IP address for a particular MAC address Use the following IP address To use a static IP address for the Network Camera check the radio button and then make the following settings IP address Specify a unique IP address for your Network Camera Subnet mask Specify the mask for the subnet the Network Camera is located on Default router Specify the IP...

Page 18: ...coding you wish to use from the drop down list H 264 HP High Profile The primary profile for broadcast and disc storage applications particularly for high definition television applications for example this is the profile adopted by the Blu ray Disc storage format and the DVB HDTV broadcast service H 264 MP Main Profile Primarily for low cost applications that requires additional error robustness ...

Page 19: ...e image and less for lower activity in the monitored area CBR allows you to set a fixed target bitrate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either the frame rate or the imag...

Page 20: ...rate control Same as the Stream1 Setting Frame rate Same as the Stream1 Setting GOP size Same as the Stream1 Setting When satisfied with the settings click Save or click Reset to revert to previously saved settings 4 Audio The Network Camera can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a speaker The Setup page has an a...

Page 21: ...ut gain for the microphone attached to the network camera 5 Date Time Current Server Time It displays the current date and time 24h clock The time can be displayed in 12h clock format in the overlay see below New Server Time Select your time zone from the drop down list If you want the server clock to automatically adjust for daylight savings time select the Automatically adjustment for daylight s...

Page 22: ...treams Select Date Time format from the drop down list Date Format Specify the date format YYYY Year MM Month DD Day Time Format Specify the date format 24Hours or 12 Hours 3 5 2 Live View Source Video Input Mode Video Mode Choose Video Mode you wish to use from the drop down list NTSC or PAL 22 ...

Page 23: ...3 5 3 Video Image Basic Refer to 3 5 1 Basic Configuration Video Image for more details 23 ...

Page 24: ... image s contrast by raising or lowering the value in this field Hue The image hue can be adjusted in the range 1 10 Sharpness Controls the amount of sharpening applied to the image A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the image would be less sharp Enable flip image Check this box to flip the image Enable mirror image...

Page 25: ...cally sets the amount of light detected by the image sensor Hold Current Fixes the exposure at its current state Value Select a value in the drop down list to tune the exposure The default setting is 5 Flicker Mode Provides the options for flicker 50Hz Select at 50 Hz environments 60Hz Select at 60 Hz environments Enable Long Exposure Set this checkbox to activate the electronic shutter of the cam...

Page 26: ...e f or the lighting used f or your camera The available options are Automatic Automatic identification and compensation for the light source color This can be used in most situations and is the recommended setting Fixed Incandescent Fixed color adjustment ideal for a room with incandescent a glow lighting and good for a normal color temperature around 2600K Fixed Fluorescent Fixed color adjustment...

Page 27: ...old Select the day night mode threshold High quickly changes to day mode but slowly changes to night mode Low quickly changes to night mode but slowly changes to day mode IR Control Enable IR Set this checkbox to activate IR operation Max Strength Select a value in the drop down list to tune the strength The default setting is 5 Privacy Masking The privacy masking function allows you to mask parts...

Page 28: ... the mouse menu 3 Click and drag mouse to designate a mask window area You can also modify or delete a mask window index Select an index and then modify items or delete button Select Enable to activate the privacy masking function Webcasting The network camera can stream live video to a website Copy the HTML code generated on the screen and pastes it in page code of the website you want to display...

Page 29: ...3 5 4 Audio Refer to 3 5 1 Basic Configuration Audio for more details 29 ...

Page 30: ...3 5 5 Event 1 Event In On Boot This is used to trigger the event every time the Network Camera is started Select Enable to activate the motion event 30 ...

Page 31: ...n makes use of the manual trigger button provided on the live view page which are used to start or stop the event type manually Alternatively the event can be triggered via the product s API Application Programming Interface 31 ...

Page 32: ...o image to target specific areas Movement in the areas outside the motion windows will be ignored If part of a motion window needs to be masked this can be configured in a Mask window Pre Viewer Motion detection windows are configured by Motion or Mask windows Each window can be selected by clicking with the mouse It is also possible to resize or delete or move the window by selecting the appropri...

Page 33: ...w A motion index is a set of parameters describing Window Name Type Threshold Sensitivity and Dwell Time Window Types is one of Motion and Mask windows Threshold Sets up the threshold for the motion detection Sensitivity Sets up the sensitivity for the motion detection Dwell Time Set the hold time an event lasts for the specified hold time from the point of detection of a motion You can also modif...

Page 34: ... Network Loss This is used to trigger the event every time the network connection is failed Select Enable to activate the Network Loss event 34 ...

Page 35: ...s to be used as the sender for all messages sent by the Network Camera Interval Represents the frequency of the email notification when an event occurs Aggregate events Shows the maximum number of emails sent within each interval If your mail server requires authentication check the box for Use authentication to log in to this server and enter the necessary information User Name Password Enter the...

Page 36: ...dress or host name Note that a DNS server must be specified in the TCP IP network settings if using a host name Port Enter the port number used by the FTP server The default is 21 Use passive mode Under normal circumstances the Network Camera simply requests the target FTP server to open the data connection Checking this box issues a PASV command to the FTP server and establishes a passive FTP con...

Page 37: ...e name This name will be used for all the image files saved If suffixes are also used the file name will take the form prefix suffix extension Additional suffix Add either a date time suffix or a sequence number with or without a maximum value HTTP Server When the network camera detects an event HTTP Server is used to receive uploaded image files and or notification messages Check the box to enabl...

Page 38: ...m2 or Stream3 Stream1 H 264 or MPEG 4 data Stream2 MJPEG data Stream3 You can select VIDEO or IMAGE Pre event Enter pre event time value for storage device pre recording Post event Enter post event time value for storage device post recording Record Schedule You can set the weekly recording schedule for each day Drag or click area by a box unit at first Clicking the block toggles the recording bet...

Page 39: ...ystem protocol allowing a user on a client computer to access files over a network in a manner similar to how local storage is accessed NFS like many other protocols builds on the Open Network Computing Remote Procedure Call ONC RPC system Address Enter IP address for NAS device Remote Directory Enter directory or folder location to be recorded in the NAS device Capacity Enter the capacity of stor...

Page 40: ...nt Notification Server is used to receive notification messages as a type of XML data format Check the box to enable the service Event Notification Setting Notification Server URL The network address to the server and the script that will handle the request 40 ...

Page 41: ...mal condition to this boosted level for the duration of the event Check the box to enable the service Boost Setting You can set the condition in Normal and Boost mode Boot Stream Select a video stream for each condition in the drop down list Framerate Select a frame refresh rate per second for each condition in the drop down list Bitrate control Select VBR or CBR in the drop down list in Normal Co...

Page 42: ...ows you to change the settings and establish a schedule for each event trigger from the Network Camera You can register the event map up to max 15 Click Add button to make a new event map and you can see a popup window as below 42 ...

Page 43: ...figured on the Event In page Enter a message you want to send Event Notification It sends XML messages to an Notification server that listens for these The destination server must first be configured on the Event In page Boost when an event has occurred the camera will boost the Framerate and Bitrate from the normal condition to this boosted level for the duration of the event Check the box to ena...

Page 44: ...nter the system information This page is very useful when you refer device information after installation Device Name Configuration Enter the device name Location Configuration Enter the location information You can enter that by four 44 ...

Page 45: ...us viewer login to the Live View page as described below User Setting Check the box to enable anonymous viewer login to the Network Camera without the user account When using the user account users have to try log in at every access User List Setting This section shows a registered user account Enter a user name and password to be added and register them by pressing the Add button You can see the ...

Page 46: ... for the administrator Operator and Viewer to enable HTTPS connection set to HTTP by default HTTP HTTPS HTTP HTTPS Upload Certificate To use HTTPS for communication with the Network Camera An official certificate issued by a CA Certificate Authority must be uploaded from your PC Provide the path to the certificate directly or use the Browse button to locate it Then click the Upload button Please r...

Page 47: ...esses added to the list are set as allowed or denied addresses All other IP addresses not in this list will then be allowed or denied access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa See also the online help for more information Note that users from IP addresses that will be allowed must also be registered with the appropriate acc...

Page 48: ...utomatically adjustment for daylight saving time changes From the Time Mode section select the preferred method to use for setting the time Synchronize with computer time sets the time from the clock on your computer Synchronize with NTP Server the network camera will obtain the time from an NTP server every 60 minutes Set manually this option allows you to manually set the time and date Note Note...

Page 49: ...4 Network Setting in regard to network can be executed Settings for IP DNS Host Name Port and ARP Ping can be established along with setting for DDNS uPnP QoS Zeroconfig Bonjour and wireless 49 ...

Page 50: ...r Click the View button to see the current settings Use the following DNS server address to enter the desired DNS server by specifying the following Domain name enter the domain s to search for the host name used by the Network Camera Multiple domains can be separated by semicolons The host name is always the first part of a Fully Qualified Domain Name for example my server is the host name in the...

Page 51: ...ate the Network Camera even on the floating IP environment in which IPs are changed at every access Users should receive an account and password by visiting a DDNS service like http www dyndns com or http www cctv network co kr Enable DDNS Check to get DDNS service to be available Username Enter an ID to access to the DDNS server 51 ...

Page 52: ...rmat Only certain IP addresses and port numbers should be used for multicast streams For more information please see the online help Port Range Start port Enter a value between 30000 and 39920 End port Enter a value between 30000 and 39920 Multicast Stream1 Stream2 Stream3 This function is for sending Video to Multicast group Enable Multicast Check the checkbox to enable multicast operation 52 ...

Page 53: ...The Network Camera includes support for UPnP UPnP is enabled by default and the Network Camera then is automatically detected by operating systems and clients that support this protocol Note UPnP must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Networkin...

Page 54: ...itch the DSCP value in the IP header tell the router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values are always shown in decimal The following types of traffic are marked Live Stream DSCP Event Alarm DSCP Management DSCP Automatic Traffic Control Set a li...

Page 55: ... the public network Internet Use NAT traversal when your network cameras are located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the network camera Notes For NAT traversal to work this must be supported by the broadband router The broad...

Page 56: ...ed in this field To change this enter a new port number and click Save Zeroconfig Zeroconfig allows the network camera to create and assign IP address for network cameras and connect to a network automatically Zero configuration networking zeroconf is a set of techniques that automatically creates a usable Internet Protocol IP network without manual operator intervention or special configuration s...

Page 57: ...rough DNS service discovery Bonjour The network camera includes support for Bonjour When enabled the network camera is automatically detected by operating systems and clients that support this protocol Note Bonjour Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or configure DNS servers Bonjo...

Page 58: ...5 Language It will be able to select a user language The type of language it will be able to select is the English the Russian and the Korean 6 Maintenance 58 ...

Page 59: ... default values including the IP address Upgrade Carry out the upgrade by importing an upgrade file and pressing the Upgrade button During the upgrade do not turn off the power of the Network Camera And try an access again after waiting five minutes or longer Backup Save a setting value that users enter to the Network Camera to a user PC Restore Import and apply a setting value saved to a user PC ...

Page 60: ...ncluded when requesting support Parameter List Click the Parameter List button to see the unit s parameters and their current settings Health Check System Check Click the System Check button to get the important information about the camera s system resources You can see the pop up window below Media Check Click the Media Check button to get the information about the camera s video and audio strea...

Page 61: ...he Network Check button to get the information about the camera s network setting and traffic You can see the pop up window below Hardware Check Click the Hardware Check button to diagnose the camera s hardware like video 61 ...

Page 62: ...start the recording calendar and time slice bar indicates if the recording is existed or not The description of playback window follows 1 Video Screen You can see the video screen when playing the video clip in the Micro SD memory 2 Playback Buttons To view a recording data in the SD local storage select it from the list and click the Playback buttons Go to the first go to the beginning of the vid...

Page 63: ... recording data a blue section will be displayed on a 24 hour basis 4 Search Calendar Search results from the SD local storage in the network camera connected are displayed monthly If there is a recorded data for a particular date a blue square on the date will be displayed 5 Play Time Displays time of the video playing 6 Event Search Window Select a search option in the drop down list and click G...

Page 64: ...w will be provided as a popup window so that users can open and read it without a need for log in It will offer a description on setting and Help page by which users can manipulate the Network Camera without a reference to the manual 64 ...

Page 65: ... Button Remove the front cap Using the Reset Button Follow the instructions below to reset the Network Camera to the factory default settings using the Reset button 1 Switch off the Network Camera by disconnecting the power adapter 2 Press and hold the Reset button while reconnecting the power 3 Keep the Reset button pressed during about 2 seconds or more than 4 Release the Reset button 5 The netw...

Page 66: ...ng of images If images are very complex try limiting the number of clients accessing the camera Images only shown in black white Check the Video Image setting Blurred images Refocus the camera Poor image quality Increased lighting can often improve image quality Check that there is sufficient lighting at the monitored location Check all image and lighting settings Rolling dark bands or flickering ...

Page 67: ...minor that faults before they become serious and cause equipment failure Every three month perform the following maintenance 1 Inspect all connection cables for deterioration or other damage 2 Clean components with a clean damp cloth 3 Verify that all the mounting hardware is secure 67 ...

Page 68: ...TTPS QoS FTP uPnP RTP RTSP RTCP DHCP ARP Zeroconf Bonjour Security Multi user authority HTTPS IP Filtering Privacy Zone Max Connection 10 API Programming Interface API Supported Open Platform Compatible ONVIF Alarm Events File upload via FTP and HTTP Notification via E mail HTTP and TCP Video Buffering Pre and Post Alarm Motion Detection Yes max 8 programmable zone Network Time Synchronization Yes...

Page 69: ...me affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolutions and or lower compression levels or high bitrates result in larger images Frame rate and Bandwidth affected Accessing both Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy networ...

Page 70: ...IR Bullet Network Camera ...

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