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Synway Syn_PBX100 U100 User Manual Download Page 2

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V2.1.2

Contents

SAFETY NOTICE

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5

1 OVERVIEW

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6

1.1 B

RIEF

I

NTRODUCTION OF

S

YN

_PBX S

ERIES

6

1.2 M

AIN

F

EATURES

7

1.3 A

PPLICABLE

M

ODULES

8

1.4 F

EASIBLE

M

ODULE

C

OMBINATIONS

9

1.5 M

ECHANICAL

D

ESIGN

10

1.5.1 U100 Front and Back View

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1.5.2 LED Indication

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1.6 E

NVIRONMENTAL

R

EQUIREMENTS

12

1.7 P

ACKAGE

C

ONTENTS

12

1.8 C

OMPATIBLE

E

NDPOINTS

12

2 GETTING STARTED

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13

2.1 H

ARDWARE

I

NSTALLATIONS

13

2.2 C

ONNECT

S

YN

_PBX

TO YOUR

LAN

14

2.2.1 System Login

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14

2.2.2 Configure Network Profiles

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2.2.3 Module Configurations

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17

2.3 U

SER EXTENSIONS

18

2.3.1 New Extensions

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2.3.2 Other Extension Ranges

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2.4 IP E

XTENSION

R

EGISTRATION

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2.4.1 Desktop IP phones

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2.4.2 Softphone on Windows PC

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2.4.3 Softphone on Android phone, iPhone or iPad

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2.5 P

HONE

P

ROVISIONING

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2.5.1 Phone Provisioning by PnP

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2.5.2 Phone Provisioning by DHCP

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24

2.6 A

NALOG

E

XTENSIONS

24

2.7 E

XTENSION

S

TATUS

24

2.8 A

DVANCED

E

XTENSION

C

ONFIGURATIONS

25

2.8.1 Edit Properties of One Extension

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2.8.2 Search Extension

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27

2.8.3 Edit Properties of Multiple Extensions

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28

2.8.4 Upload/Download Extensions

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29

3 SYN_PBX BASIC

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30

3.1 T

RUNKS

30

Summary of Contents for Syn_PBX100 U100

Page 1: ......

Page 2: ...em Login 14 2 2 2 Configure Network Profiles 16 2 2 3 Module Configurations 17 2 3 USER EXTENSIONS 18 2 3 1 New Extensions 18 2 3 2 Other Extension Ranges 19 2 4 IP EXTENSION REGISTRATION 19 2 4 1 Des...

Page 3: ...49 4 1 2 Global Analog Settings 50 4 1 3 Global SIP Settings 52 4 1 4 Global IAX Settings 55 4 2 VIRTUAL FAX 56 4 2 1 Receive Fax 56 4 2 2 Send Fax 57 4 3 VOICEMAIL 58 4 3 1 General Voicemail Options...

Page 4: ...s 86 5 1 3 VLAN Settings 86 5 2 STATIC ROUTING 87 5 3 VPN 88 5 3 1 L2TP VPN 88 5 3 2 PPTP VPN 90 5 3 3 OpenVPN 92 5 3 4 IPSec VPN 94 5 3 5 N2N VPN Client 97 5 4 DHCP SERVER 97 5 4 1 DHCP Service 97 5...

Page 5: ...117 8 2 MODULE SETTINGS 118 8 2 1 E1 PRI Settings 118 8 2 2 T1 PRI Settings 119 8 2 3 BRI Settings 120 8 2 4 MFC R2 Settings 122 8 2 5 SS7 Settings 123 8 3 DATA STORAGE 123 8 3 1 USB Data Storage 123...

Page 6: ...sunlight Also do not place the device on carpets or cushions Doing so may cause the device to malfunction or cause a fire 7 Avoid exposing the device to high temperature above 40 C low temperature bel...

Page 7: ...n_PBXSeries SYN_PBX is available in four model variants U20V2 U50V2 U80 and U100 This manual is dedicated for U80 and U100 U80 and U100 share the same software and hardware architecture The table belo...

Page 8: ...ic On Hold Phonebook LDAP 5000 contacts Ring Group Speed Dial Skype for SIP SIP IAX Extension Registration Static DHCP PPPoE Network Access System Backup T 38 Fax Pass through USB Extended Storage Sca...

Page 9: ...Modules 4FXS Module 4FXO Module 2FXOS Module 2GSM Module 4GSM Module 2WCDMA 4WCDMA E1 T1 4BRI Notice 1 Synway Module cards will only function in Syn_PBX IP PBX from Synway 2 Module cards are packed se...

Page 10: ...ot 2 Feasibility E1 Module Vacant No 4BRI Module No FXO FXS Module Yes GSM WCDMA Module Yes Vacant E1 Module Yes 4BRI Module Yes FXO FXS Module Yes GSM WCDMA Module Yes FXO FXS Module E1 Module Yes 4B...

Page 11: ...ction status U100 Back View No Name Specification 1 Power Switch Switch the power on or off 2 Power Cord 100 240V AC power 3 PWR Button Shutdown Turn on the SYN_PBX system with power connected 4 WAN P...

Page 12: ...o Data Transmitting 1 4 SLOT1 2 Slot1 and Slot2 States FXS Green Channel Loading Succeed Wink Channel Ringing Off Channel Loading Failure FXO Red Channel Loading Succeed Wink Channel Ringing Off Chann...

Page 13: ...1 Quick Installation Guide 1 Warranty Card 1 Rack Mount Ear 2 Screws 10 1 8 Compatible Endpoints Any SIP compatible IP Phone Desktop Phones and Soft Phones for Windows Linux iOS and also Android platf...

Page 14: ...k Installation Guide inside the packing box There are some important notices about safety environment and hardware installation prerequisites that you should be aware of Please refer to the guide and...

Page 15: ...ore connecting to your local LAN Please connect your PC directly to the WAN interface of the SYN_PBX and change the network profile of the PC to an IP address of 192 168 1 101 and Subnet mask of 255 2...

Page 16: ...erved15 132 V2 1 2 Login page appears as below Enter the default username admin and default password admin to login in After successful login you will be notified to change the default admin password...

Page 17: ...faxes By default operator user is disabled if you want to use operator user please enable it first Please refer to chapter 8 3 1 2 2 2 Configure Network Profiles Navigate to Web Menu Network Settings...

Page 18: ...Your module settings will be similar as below examples Example 1 FXS FXO GSM WCDMA module on Slot1 E1 module on Slot2 The Mode parameter can set the module to work in E1 mode or T1 mode Example 2 FXS...

Page 19: ...dd further extensions one by one by clicking the New User button or bulk add extensions by clicking Batch Add button and completing the popup shown below Extension Start Extension End These two fields...

Page 20: ...nsion range has been changed to be between 100 to 599 If you now go back to the extension page you ll be able to add new extensions within this range 2 4 IP Extension Registration 2 4 1 Desktop IP pho...

Page 21: ...n user Enable Registration Only when enabled here will the phone register toSyn_PBX as an extension 2 4 2 Softphone on Windows PC Softphones including 3CX Bria Zoiper and many other softphone APPs all...

Page 22: ...ms You can download these apps and install them from your mobile phone APP Store Below is an example of how to register Zoiper softphone to SYN_PBX as an extension from your iPhone Step 1 Run Zoiper o...

Page 23: ...e Provisioning by PnP Navigate to web menu Advanced Phone Provisioning Here on this page you can see the term PnP which refers to Plug and Play By using this technique you don t have to undertake any...

Page 24: ...tab and click New Phones to generate the configuration files for the phones to be added to the SYN_PBX system Manufacturer Manufacturer of the IP phone currently Syn_PBX supports phone provisioning ph...

Page 25: ...separate VLAN 2 6 Analog Extensions If yourSyn_PBX is equipped with an FXS port then you can configure an analog extension on your SYN_PBX system This can be an ordinary analog phone or it can be a f...

Page 26: ...sic Extension page you can click the Edit button to edit the properties of one extension number Below are the explanations for the configuration options General SIP Tick the checkbox to activate SIP p...

Page 27: ...tensions will hear the call waiting tone and can use hook flash to switch between callers This option is only for analog extensions for IP extensions you have to configure this feature directly on the...

Page 28: ...IP Addresses Video Options Video Call Tick the checkbox to enable video call support Supported video codecs are H 261 H 263 H 263 H 264 Audio Codecs Syn_PBXsupported audio codecs are G 711 ulaw alaw...

Page 29: ...nsions will have the same properties with the exception of the extension numbers Notice Here you are configuring mutual parameters for the selected extensions if you provide an IP address here in the...

Page 30: ...enu as below Upload Extensions Here you can upload csv or txt file to generate extensions Download Extensions Template Here you can download a template file in csv or txt format Inside there are examp...

Page 31: ...have subscribed to a VoIP service from an ITSP then with the account details provided by them you can configure a VoIP trunk on your Syn_PBX system for the user extensions to share and make outbound...

Page 32: ...Multi Frequency key press Choices are inband rfc2833 or info By default we use RFC2833 NAT With this option enabled Asterisk may override the address port information specified in the SIP SDP messages...

Page 33: ...should be able to see the connection status on Operator page FXO FXS GSM Ports section To be able to make calls on your FXO interface you will first need to create a trunk s To create a trunk you need...

Page 34: ...ample if the call is not answered or the user is busy the SYN_PBX system will notify the caller to leave a voice message in the language you set Answer on Polarity Switch When enabled FXO FXS signaled...

Page 35: ...s B channel and 1 channel is used as D channel In the above example it s an E1 connection so you have 30 available channels to be configured for voice phone calls if the module is configured to work a...

Page 36: ...page named BRI Trunks Click on this tab and click on New BRI Trunk you are able to create a new BRI trunk The ISDN BRI configuration provides 2 bearer channels B channels and 1 data channel D channel...

Page 37: ...ow you to define a set of dial rules that tell yourSyn_PBX which Trunks phone lines to use when people dial external telephone numbers A simple installation will direct Syn_PBX to send all calls to a...

Page 38: ...h trunks The various patterns you can enter are similar to Asterisk s definition of them X Refers to any digit between 0 and 9 N Refers to any digit between 2 and 9 Z Any digit that is not zero E g 1...

Page 39: ...ck on all dial rules to enable them now extension users will be able to call any destinations using the trunk lines of the SYN_PBX system Calling rules in the left column are for external calls and ca...

Page 40: ...D Number and then indicate which extension Ring Group Voicemail or other destination to which the call should be directed 3 3 1 Inbound Destinations A call destination in Syn_PBX system might be an IV...

Page 41: ...nu Inbound Control IVR Prompts On this page you can delete the default voice prompts and click New Voice button to record a new voice prompts from a designated extension Click Record button and the ex...

Page 42: ...ice prompts for this IVR menu Custom Prompts Click this button to navigate to Inbound Control IVR Prompts page for new voice prompts Repeat Loops Define how many times to play the IVR menu to the call...

Page 43: ...time selecting Ring In Order will ring the member extensions one by one Ring Group Members The extensions selected to be the members of the ring group Available Channels All available extensions chann...

Page 44: ...e configured and all you have to do is click Edit button to configure them If you require more call queues then click New Call Queue to add more Here we can see in the Agents field there are no availa...

Page 45: ...ing the extension of the Agent who has taken the fewest number of calls Random Ring the extension of a random Agent RRmemory RoundRobin with Memory like RoundRobin above except instead of the next cal...

Page 46: ...Join Empty simultaneously Auto Fill Callers will be distributed to Agents automatically Report Hold Time Report the hold time of the next caller for Agent when the Agent is answering the call Frequenc...

Page 47: ...vities off the time table of the time based rule rules For example the office opens in the morning but there s an event in the afternoon and by then nobody will be able to answer phone calls You can d...

Page 48: ...ur generic service then you can configure Port DIDs here For the above example all inbound calls from FXO port 1 will be directed to extension number 401 General inbound control will still work with o...

Page 49: ...vice provider is passing to theSyn_PBX DOD Settings DOD is also known as direct outward dialing by specifying the number of an external caller in theSyn_PBX system when this caller calls in this call...

Page 50: ...cally configured an incoming call will ring the extension for the time given here Enable Transfer If enabled the extension users will be able to perform call transfers Enable Attended Transfer Caller...

Page 51: ...t was verified by authentication Default Settings for New User In this section options are defined for the creation of new extensions If you have one of the options enabled then so will any newly crea...

Page 52: ...tarts Ring Caller ID starts when a ring is received Polarity Caller ID starts when polarity reversal starts Polarity India Can be used in India Before Ring Caller ID starts before a ring received CID...

Page 53: ...closer idea of the actual echo Value may be yes no or a number of milliseconds to delay before training default 400 This option does not apply to hardware echo cancellers 4 1 3 Global SIP Settings Glo...

Page 54: ...ds to communicate to the outside It needs to know whether it is talking to someone inside or outside of the NATted network For example if you are going to deploy remote extensions you have to tell the...

Page 55: ...dio channel when we re not on hold This feature enables the ability to hangup a call in the case of a phone disappearing from the network for instance if the phone loses power RTP Hold TimeOut sec Ter...

Page 56: ...te to web menu Advanced Options IAX2 Settings UDP Port IAX2 signaling and media port the default is 4569 Bandwidth Specify bandwidth of low medium or high to control which codecs are used in general M...

Page 57: ...he instructions below to configure 4 2 1 Receive Fax Syn_PBX system detects incoming faxes from the trunks To configureSyn_PBX to auto detect incoming faxes please navigate to web menu Basic Trunks Cl...

Page 58: ...u also have to configure the SMTP service before it will work Please refer to chapter 4 3 4 4 2 2 Send Fax To send a fax you must first login to the Syn_PBX web interface with an extension number and...

Page 59: ...answer the incoming calls VoiceMail Reference Max Greeting Time sec Maximum voicemail box greeting message duration Dial 0 for Operator If this option is enabled then callers will be able to dial 0 to...

Page 60: ...ou can check its voicemail and you can do this for any extension by following the system voice guidance By dialing 61 from an extension and entering the voicemail password forthis extension you can fo...

Page 61: ...ail content that will be sent to the extension users email boxes Attach voicemail to email If enabled the system will send any voice message files received to the extension users email box Sender Name...

Page 62: ...eir extension number and voicemail password if Web Manager option is enabled on their extensions Navigate to Voicemail List page Here on this page you can see all newly received voice messages display...

Page 63: ...click Edit button on the existing conference room to change the properties Conference number Room Extension Call this extension number to enter the conference room Conference Password Guest Password...

Page 64: ...l Please navigate to web menu Advanced Feature Codes You can see the feature codes available for conference feature Invite Participant When in a static conference room or a dynamic conference room if...

Page 65: ...ch is on hold Music OnRingback Reference Audio files in this folder will be played instead of playing ringback tone to the caller Music On Queue Reference Audio files in this folder will be played whe...

Page 66: ...m or to allow outside callers to be able to use the paging or intercom features of the system Always protect this feature with strong password passwords the passwords need to be set on Advanced Pin Se...

Page 67: ...llow Me feature allows you to set a list of numbers that you may possibly be contacted on Therefore if someone calls your extension and you are not available then follow me will work through the list...

Page 68: ...y back the voice prompt before the incoming call is forwarded After the voice prompt is set click New Forward button to set call forward for an extension Always Unconditionally forward the incoming ca...

Page 69: ...thout configuration on the Web GUI For example a Syn_PBX requires prefix 9 to call outbound and the number you want to forward the calls to is 85337096 Activate always call forward Dial 71985337096 pr...

Page 70: ...r In a live call an extension user can press key and the SYN_PBX system prompts Transfer you then enter the number to transfer to this call will be transferred instantly and the user can hangup If the...

Page 71: ...e Number Stations button to create a one number stations group Select the extensions from the Extensions column to the ONS Group Members column In the Main Extension dropdown list select an extension...

Page 72: ...he entire office You can also use the feature code 50 51 to page intercom a single extension by dialing 50 51 followed by the extension number Navigate to web menu Advanced Paging and Intercom Click N...

Page 73: ...ers the web extension can dial Transport WS or WSS WS WS WebSocket Protocol which is an independent TCP based protocol providing full duplex communication channels over a single TCP connection The Web...

Page 74: ...ls as below Next press Enter and the web extension will be registered and is ready for phone calls just like any other standard extension WebRTC can even be adapted to the enterprise website which can...

Page 75: ...t to a file for playback on a computer Call recording can be used to ensure call quality or to keep calls for later review Syn_PBX provides the ability to record all of the calls or to selectively rec...

Page 76: ...can see the one touch recording feature code as below In a live call conversation an extension user can use feature code 1 to record this call With this feature you don t have to configure recording...

Page 77: ...e 86 in front of them instead of the 5 digit prefix 17951 In such a situation the outbound and inbound numbers are not the same you ll need the Strip and Prepend options to manipulate the dialed numbe...

Page 78: ...e to web menu Advanced Call Back Enable Check the checkbox to enable call back feature Strip The received caller ID might have some additional digits in front of it and it will not be possible for you...

Page 79: ...of the contact Speed Dial Speed dial number which can be used to call this contact from another extension After contacts have been created they will be listed here on this page Here on this page you...

Page 80: ...on created extensions by default Navigate to web menu Advanced LDAP Server Enable Enable Disable LDAP Service Username Define the username of the server administrator e g manager This setting will be...

Page 81: ...ure the server port Default is 389 Authentication Select authentication method including None Simple Digest MD5 and CRAM MD5 Line Select SIP lines for outbound calls with different LDAP servers Userna...

Page 82: ...if nobody picks this call up then it will go back to the extension which parked it The Enable Call Park BLF Notification enables the parked extensions 701 720 to be monitored by BLF keys so if there s...

Page 83: ...per spy is also known as coaching For example a new employee is talking to the customer on the phone their supervisor can dial 91 followed by the employee s extension number to listen to their convers...

Page 84: ...tension only It s the same as the intercom feature code the only difference between paging feature code and intercom feature code is by using intercom feature code both sides can talk to each other bu...

Page 85: ...ings Network IPv4 Setting By default Syn_PBX has been preconfigured with a static IP address of 192 168 1 100 and 192 168 10 100 on WAN and LAN interfaces respectively If you want to use a static IP t...

Page 86: ...of the SYN_PBX at all times It is best practice to configure WAN address with a Static IP PPPoE Syn_PBX can be connected to the network via ADSL modem by means of Point to Point Protocol over Etherne...

Page 87: ...ns institutions and universities have deployed their own networks on IPv6 To be able to deliver VoIP calls over IPv6 SIP over IPv6 you can configure Syn_PBX system with IPv6 addresses to be able to de...

Page 88: ...nually configured routing entry rather than information from a dynamic routing protocol to forward traffic Navigate to web menu Network Settings Static Routing Click New Static Routing to add a new ro...

Page 89: ...s or IP phones You don t need to build a dedicated VPN server or buy a VPN router This is also a workaround to avoid firewall issues when configuring remote VoIP client such as SIP protocol which is n...

Page 90: ...ticate the remote system chap Challenge Handshake Authentication Protocol CHAP takes a more sophisticated and secure approach to authentication by creating a unique challenge phrase a randomly generat...

Page 91: ...rver IPSec Enable IPSec support IPSec Local IP Syn_PBX WAN IP Address that can access the Internet IPSec Password Set according to the password specified on the server Default Gateway All traffic goes...

Page 92: ...enge phrase a randomly generated string for each authentication pap Password Authenticate Protocol PAP works like a standard login procedure it uses static user name and password to authenticate the r...

Page 93: ...n for MPPE Tick to enable 40 bit key standard or 128 bit key strong MPPE encryption schemes Server Address PPTP VPN server public IP Username PPTP VPN user name given by the VPN server Password PPTP V...

Page 94: ...tton of OpenVPN to configure your OpenVPN server Enable Tick to enable OpenVPN server Stealth Certain deep packet inspection firewalls might not allow OpenVPN traffic stealth SSL tunneling can disguis...

Page 95: ...ements and implementation of IPSec IPSec VPN Server Tunnel mode Tunnel mode is used to encrypt all traffic between secure IPSec Gateways for example if you have two Syn_PBXs and each acts as an IPSec...

Page 96: ...is is the same as the IPSec server IPSec Local IP WAN port IP which can connect to the IPSec server Server Address Specify the IPSec server IP IPSec Password Specify the IPSec VPN password defined pre...

Page 97: ...twork Settings VPN Client Check the radio button of IPSec Enable Tick the checkbox to enable IPSec VPN client Type Ensure this is the same as the IPSec VPN server IPSec Local IP Syn_PBX WAN IP which c...

Page 98: ...number This is 82 by default Local IP VPN local IP Subnet Mask Netmask of the VPN network Local Port N2N local service port Username Password Used for the N2N server to authorize the connection 5 4 DH...

Page 99: ...is 1440 minutes TFTP Server Input the TFTP server address if required which may be used to auto provision your IP phones 5 4 2 DHCP Client List Navigate to Network Settings DHCP Server DHCP Client Li...

Page 100: ...ress on the Internet you can accessSyn_PBX and also other services within your LAN via the domain name without needing to know your Dynamic public IP Address After setting DDNS Syn_PBX IP PBX phone se...

Page 101: ...http Synwaytech dyndns org 9999 5 6 SNMPv2 Simple Network Management Protocol SNMP is an Internet standard protocol that is widely used in network management systems to monitor network attached device...

Page 102: ...or CPE to connect ACS ACS to CPE URL Input URL to visit CPE Format http IP port 7547 5 8 Troubleshooting We have included two tools for troubleshooting network problems and they allow you to check the...

Page 103: ...ting the reachability of the destination 5 8 2 Traceroute The traceroute command is used to discover the routes that packets actually take when traveling to their destination Click Traceroute tab and...

Page 104: ...is up the captured packets will be displayed in the List of Files section You can download it to analyze the SIP packets for troubleshooting purpose 5 8 4 Channel Monitor Channel Monitor technically...

Page 105: ...eld you should select a channel to be monitored And then you have to specify the duration to monitor Then click on Start the capture will begin Now you should make a call in from this channel port Aft...

Page 106: ...the end point 6 1 1 SIP User Status Navigate to web menu Report Register Status SIP User Status Here on this page you can see the SIP IAX2 extensions web extensions and also the register status of tr...

Page 107: ...In this status it s most probable that the network is totally unreachable to the SIP server Please make sure network setting on the SYN_PBX system are correct Waiting for Authentication If Waiting fo...

Page 108: ...dentials again Failed After unsuccessfully trying to register within a certain time period you will see Failed on the trunk status 6 2 FAX List Navigate to web menu Report FAX List You can search any...

Page 109: ...this recorded call Destination ID The number that was called Date Exact time when this call recording began Duration sec Duration of the recording Options Playback delete and download options for the...

Page 110: ...orded call Destination ID The number the caller called Date The exact time when this call began Play Playback delete and download options of the recording files Delete Delete the recorded audio file 6...

Page 111: ...search results Delete Delete the search results Call Start The exact time when this call began Caller ID The number of the caller By clicking on the number you can add this number to the SYN_PBX syst...

Page 112: ...g Web and SSH access logs Enabled by default To enable these logs for the SYN_PBX system please navigate to web menu Report System Logs And enable the logs by ticking the corresponding checkboxes Afte...

Page 113: ...uest If enabled you cannot ping the SYN_PBX system Drop All Drop all packets sent to the SYN_PBX system this will causeSyn_PBX system to block all communication with the outside world Because of this...

Page 114: ...cal network because Mac address are not routable Action Select Drop to block and Accept to grant Auto Defense Syn_PBX system uses Fail2Ban to perform intrusion detection iptables is used for blocking...

Page 115: ...avigate to web menu Security Service As we can see here on this page you are able to configure the SSH and HTTPS services Enable SSH With this option you can enable or disable SSH access to the SYN_PB...

Page 116: ...in the whitelist will always be treated as trusted IP s and will not be filtered by the firewall rules Navigate to web menu Security Fail2Ban Click Add Allowed IP button and you can add a trusted IP o...

Page 117: ...limits the authentication attempts Find Time defines the time duration from the first attempt to the last attempt which reaches the Max Retry limitation Ban Time is the time in seconds the SYN_PBX sy...

Page 118: ...NTP to obtain time from Internet time servers To configure simply inform the SYN_PBX system where to find the server by specifying its domain or IP address Also please remember to select the correct...

Page 119: ...s clicked the time is manually written or synchronized from the PC and will be stored into the hardware clock chip on the SYN_PBX motherboard 8 2 Module Settings SYNWAYSyn_PBX80 and SYN_PBX100 systems...

Page 120: ...der Once the configurations had been done save and reboot the SYN_PBX system In the meantime you attach the E1 line to the E1 interface After rebooting you should get LED indications with L1 red L2 re...

Page 121: ...CPE signaling For PRI NET and SS7 signaling LED indications please check chapter 1 5 2 LED Indication Now you open web GUI and navigate to Operator page you ll E1 T1 module connection status connecte...

Page 122: ...are for crossover cables and straight cables to connect a BRI connection The jumpers for Port 1 2 and Port 3 4 are on different position Attach the BRI lines to these ports and then configure BRI para...

Page 123: ...n the web GUI Operatorpage you will see BRI connection status like below but now all connected Please note which ports are not connected and then power off the SYN_PBX system and unplug the module to...

Page 124: ...tion Variant Point Code Point Code of Node Adjacent Network Indicator 8 3 Data Storage Data storage allows you to upload your recording files log files and voicemail messages to an external USB storag...

Page 125: ...see the logs of each automatic data uploading as below 8 3 2 FTP Data Storage Utilizing your existing FTP server you can configure theSyn_PBX to upload call recordings voicemails and call log files t...

Page 126: ...te and time of this upload Notice After each upload with the exception of call logs Master csv inside cdr custom folder all other files will be removed from the SYN_PBX system including call recording...

Page 127: ...d redirected to the login page now you are able to login with the new username and password And after Operator user been activated you can login with user name operator and the operator password Opera...

Page 128: ...t when it was still functioning well Normally the first backup should be taken when you have finished configuring the SYN_PBX to work for the very first time Also when you have applied new changes to...

Page 129: ...nfigurations It is not recommended to upload backup files to different SYN_PBX systems unless you are pretty comprehensive with Synway SYN_PBX systems 8 6 Reset Reboot Navigate to web menu System Rese...

Page 130: ...e whole resetting process will be completed in 2 minutes If you have chosen to reset network settings also then you need to login with the default URL https 192 168 1 100 9999 Username and password wi...

Page 131: ...and TFTP upgrade 8 7 1 Web Upgrade Check WEB Upgrade radio button and click Browse button to locate the new firmware in your PC hard drive Click Upload and you will be asked to confirm a restart of th...

Page 132: ...e same network which can access the SYN_PBX system On the SYN_PBX web GUI please check the TFTP Upgrade radio button and specify the exact firmware file name in the Enter The Package Name blank and in...

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