Symphony Cooler
Problem Solving
PROBLEM
PROBABLE CAUSE
REMEDY
Unit fails to start
a
Power Failure
a
Wait for power to be turned on
b
Tripped Circuit Breaker
b
Reset circuit breaker
c
Blown fuse
c
Replace
d
Electrical Fault
d
Call Symphony Care Line
e
Motor Failure
e
Change the motor
Filter Pads not
wetting
a
Not enought Water in Tank
a
Add clean water in tank
(at least 5 Gallons / 20 Liters)
b
Pump failure
b
See Maintenance page- Pump section
/ Replace water Pump
Filter Pads too
wet
c
Electrical Fault with pump
c
See Maintenance page- Pump section
/ Replace water Pump
Water leaking from
Overflow holes
a
Water level exceeded in water
tank
a
Close the water input valve
b
Drain some water in tank
Water Droplets in air
stream
a
Loose Pump pipe
a
Check and tighten
b
Break in hose
b
Replace as necessary
c
Pump appears to deliver excessive
water to pads
c
Check the condition of the filter pad.
Wash if pad shows heavy buildup of
minerals
Excessive humidity
a
Not enought air flow
a
Increase Fan speed
b
Inadequate Exhaust
b
Provide more open area to exhaus stale air
by opening windows and doors in adjacent
rooms.
Inadequate Cooling
a
Dirty Filters
a
Clean Filters
b
Dry Filters
b
Check control set on COOL Mode.
Check water delivery system.
Adjust if necessary.
Unpleasant Odor
a
Unit located near odor source
a
Remove source
b
Algae in water tank
b
Clean tank and refill with fresh water
ANY FURTHER PROBLEMS PLEASE CONTACT YOUR
SYMPHONY CUSTOMER CARE LINE
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