Symbol PTC-870IM Page 9 User Manual Download

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Common solutions . . . . . . . . . . . . . . . . . . . . . .

The PTC does not turn on . . . . . . . . . . . . . . . .

The PTC’s screen is slow to refresh (non-freezer
units only) . . . . . . . . . . . . . . . . . . . . . . .

The laser scanner does not read a label . . . . . . . .

Your radio fails to establish contact . . . . . . . . . .

The PTC shows signs of internal condensation . . . .

Your application locks up . . . . . . . . . . . . . . . .

Getting help . . . . . . . . . . . . . . . . . . . . . . . . .

If you still cannot correct the problem . . . . . . . . .

Rebooting the PTC

. . . . . . . . . . . . . . . . . . . . . . . . . . .

Performing a warm boot . . . . . . . . . . . . . . . . . . .

Appendix A

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the PTC-870IM . . . . . . . . . . . . . . . . . .

Installing the mounting bracket . . . . . . . . . . . .

Connecting the vehicle power supply . . . . . . . . . .

Mounting the PTC-870IM . . . . . . . . . . . . . . . .

Mounting the PTC-870IM to a wall or a horizontal surface

Appendix B

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Specifications . . . . . . . . . . . . . . . . . . . . . . . .

Communication and I/O . . . . . . . . . . . . . . . . .

Display screen . . . . . . . . . . . . . . . . . . . . . .

Electrical . . . . . . . . . . . . . . . . . . . . . . . . .

Environmental . . . . . . . . . . . . . . . . . . . . . .

Memory . . . . . . . . . . . . . . . . . . . . . . . . .

Physical . . . . . . . . . . . . . . . . . . . . . . . . .

Processor . . . . . . . . . . . . . . . . . . . . . . . . .

Storage . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix C

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessory part numbers . . . . . . . . . . . . . . . . . . .

Appendix D

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Communication connections . . . . . . . . . . . . . . . . .

Summary of Contents for PTC-870IM

Page 1: ...PTC 870IM User s Guide...

Page 2: ...ut notice Symbol reserves the right to make changes to any software or product to improve reliability function or design Symbol does not assume any product liability arising out of or in connection wi...

Page 3: ...PTC 870IM User s Guide...

Page 4: ...PTC 870IM User s Guide Part Number 19408 701 04 Release Date 5 5 97...

Page 5: ...of their respective holders and are used for identification The information contained in this manual is subject to change without notice Telxon Corporation shall not be liable for technical or editori...

Page 6: ...lations 10 DOC statement 11 If your PTC contains an ARDIS radio 11 Safety information 12 Disposing of nickel cadmium batteries 12 If your PTC contains a radio 12 If your PTC uses an attached laser sca...

Page 7: ...n the PTC 870IM 19 Running the power on self test 19 Checking the PTC 870IM 19 Parts 20 Bridge battery 20 Flash EPROMs 20 Mounting bracket 21 Non vehicle mounting holes 21 Processor 21 Radio 21 Featur...

Page 8: ...sing the parallel port 37 Connecting a parallel cable 37 Disconnecting a parallel cable 38 Using the radio 38 Maintaining the PTC 870IM 39 Operating conditions 39 Handling the PTC 39 Storing the PTC 4...

Page 9: ...orrect the problem 45 Rebooting the PTC 46 Performing a warm boot 46 Appendix A 47 Installing the PTC 870IM 47 Installing the mounting bracket 47 Connecting the vehicle power supply 48 Mounting the PT...

Page 10: ...Glossary 60 Index 66 8...

Page 11: ...ion manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to corr...

Page 12: ...he unit This device complies with RSS 210 of Industry and Science Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any...

Page 13: ...e 47 Part 90 The FCC ID Canadian DOC ID or ID number for another appropriate regulatory agency is on a label on the back of the PTC You must subscribe to the ARDIS radio network U S Bell Mobility Cana...

Page 14: ...f properly Do not throw away the PTC 870IM when it has reached the end of its useful life Send it to an authorized Telxon service center for bridge battery removal and recycling before the unit is per...

Page 15: ...available from your organization Document conventions The following conventions are used throughout this manual Warnings Warnings indicate potential bodily injury or death They are set off in the lef...

Page 16: ...d beeps Messages tell you when you make an error and provide information on the program or the PTC s status Prompts and beeps tell you when to enter data what type of data to enter and when you comple...

Page 17: ...it in the PTC s memory Via the optional touch panel Use only your finger to select items on a touch panel screen Using a pen or similar object will cause damage If your PTC has the optional touch pan...

Page 18: ...to a host computer for processing or send it to a printer or both to make it useful to you and your organization Once the host computer receives the data from the PTC it uses that data to update its m...

Page 19: ...2 Remove all packing material from the PTC Save the packaging in case the PTC is ever stored or shipped to Telxon for service 3 Check the contents of the package to make sure you have received everyth...

Page 20: ...C 870IM s power connector To use the PTC outside of the U S or Canada you need a power pack designed for the country s AC voltage supply e g 220 volts 2 Plug the power pack into a standard electrical...

Page 21: ...heck the PTC s connection to AC or vehicle power and all other connections to the PTC Then attempt to turn on the PTC again If the error persists refer to the Troubleshooting section on page 42 Checki...

Page 22: ...time the PTC is turned on If bridge battery power is low the PTC beeps five times If you hear these beeps or if the PTC has been disconnected from AC or vehicle power for over 60 hours reconnect the...

Page 23: ...les is used to attach the unit to the frame or housing of a warehouse vehicle such as a forklift Non vehicle mounting holes For freezer units make sure you leave enough clearance to replace the desicc...

Page 24: ...icate in real time with a host computer on a radio based local area network Spread spectrum provides secure interference free communication and does not require a license for operation The PTC 870IM s...

Page 25: ...esolution liquid crystal display LCD with 640 by 480 lines of resolution and a built in backlight to make it readable in dim conditions An electro luminescent EL panel display screen is available as a...

Page 26: ...er scanner to the PTC See page 33 for instructions 5 If your PTC contains two radios the antenna for the ARDIS radio or MicroRadio plugs into this connector If your PTC does not contain two radios thi...

Page 27: ...ompt you to take an action For example the PTC warns you with a series of beeps if the bridge battery is running out of power See page 43 for an explanation of the standard beep codes Other codes may...

Page 28: ...e Sleep The PTC 870IM goes into a sleep state in each of the following circumstances if it is not used for a period of time or if it is turned off using the On Off button In the sleep state the PTC tu...

Page 29: ...s you to the point at which you left the application Clock The clock can be set using the MS DOS TIME and DATE commands The PTC 870IM has a built in clock that keeps track of the date month day year a...

Page 30: ...mming flash EPROMs The PTC s ROM is contained on electronic chips called flash EPROMs which can be reprogrammed while inside the PTC This makes it easy to update the operating system and your applicat...

Page 31: ...e some or all of the RAM above 1 MB as expanded memory using a LIM EMS 4 0 driver Refer to the Drive lettering section below for the drive letter assignments Drive lettering The PCMCIA slot is not use...

Page 32: ...ronment runs on top of MS DOS and enables touch recognition for units that have the touch panel feature The following pen operating environments are available from Telxon PenRight PenDOS PenRight for...

Page 33: ...keyboard s cable into the PTC s keyboard connector Adjusting the keyboard Do not try to adjust the keyboard without loosening the keyboard knobs you could damage the PTC 1 Loosen the keyboard knobs 2...

Page 34: ...Squeeze the latches together to rotate the keyboard Keyboard knob Hole positions in the keyboard bracket Figure 4 Adjusting the keyboard 32...

Page 35: ...r into the PTC s scanner connector Disconnecting a laser scanner 1 Turn off the PTC 2 Turn off the laser scanner if necessary 3 Pull the connector on the laser scanner away from the PTC s scanner conn...

Page 36: ...he trigger on the scanner to start scanning Your scanner may have a light or other indicator to let you know it is scanning If your PTC has a backlight it may be programmed to blink off during scannin...

Page 37: ...pervisor for the codes your PTC has been programmed to recognize The PTC 870IM can be programmed to read and automatically discriminate between the following bar code types Codabar Code 2 of 5 Code 11...

Page 38: ...cable you use depends on the device you are connecting the PTC to See the manual or instructions included with your application program Use this same procedure to connect an accessory other than a las...

Page 39: ...ilable cables If your PTC does not have two internal radios it may contain a parallel port which can be used to connect the PTC to standard parallel devices such as printers A parallel cable is requir...

Page 40: ...ort 3 If necessary disconnect the other end of the cable from the parallel device Using the radio If your PTC has an internal radio do not turn on the PTC or attempt to transmit data unless the antenn...

Page 41: ...ensure you receive reliable and trouble free service from your PTC 870IM Do not open the PTC 870IM s case Only a trained technician can service the parts inside the PTC Ensure that the PTC 870IM is of...

Page 42: ...nonabrasive liquid cleaner such as Windex Do not soak the cloth and do not spray or pour cleaning liquids directly onto the PTC To clean the PTC slightly moisten a soft clean lint free cloth with a mi...

Page 43: ...rtridge into the opening in the back of the PTC 6 Turn the knob clockwise to screw it into the PTC s opening 7 Tighten the knob to make sure it is secure Servicing the PTC Do not attempt to service th...

Page 44: ...d on If any messages display on the screen look them up in your software manuals Does the Power LED glow Does it stay on or blink Has the beeper sounded How many times and in what pattern Do the beeps...

Page 45: ...ED is glowing steadily The PTC is on and is receiving power The Power LED is blinking slowly The PTC is in sleep mode Press the On Off button to activate the PTC and your application The Power LED is...

Page 46: ...be too far above or below the bar code label or too far to the side to scan properly Clean the scanner s lens with a soft cloth Point the scanner at a blank surface and press the scanner trigger Look...

Page 47: ...wing the instructions on page 46 Follow your organization s procedure to have the PTC serviced Getting help Try the following before contacting Telxon Review the documentation for your application Rev...

Page 48: ...warm boot all programs and data saved in RAM are preserved When the PTC starts again it returns you to the beginning of the application not to where you left off 1 Turn off the PTC 2 Hold down the Inc...

Page 49: ...2 Select a location on the vehicle for the mounting bracket The location should provide the driver with a good view of the PTC s display and should not interfere with the driver s vision or the vehic...

Page 50: ...polarity as follows Black wire White wire 4 Route the loose end of the power cable from the vehicle s power source to the PTC 870IM 5 Secure the cable with cable ties to prevent it from snagging or ca...

Page 51: ...ly Mounting the PTC 870IM to a wall or a horizontal surface For freezer units make sure you leave enough clearance to replace the desiccant cartridge when necessary Use the four M6x1 mounting holes on...

Page 52: ...00 MHz or 2 4 GHz DATASPAN spread spectrum or 900 MHz MicroRadio Data rate 215 to 860 kbps 900 MHz spread spectrum 710 to 2000 kbps 2 4 GHz spread spectrum Keyboard Optional PC AT via keyboard connect...

Page 53: ...attery Environmental Operating temperature units w an LCD panel 32 to 140 degrees F 0 to 60 degrees C non freezer units w an EL panel 22 to 140 degrees F 30 to 60 degrees C freezer units 30 to 140 deg...

Page 54: ...9 2 cm Height 10 5 in 26 7 cm Depth 3 9 in 9 9 cm Weight 13 lb 5 9 kg without a keyboard 15 lb 6 8 kg with a keyboard Processor Type 486SLC Speed 50 MHz Storage Hard drive Optional internal 20 40 or 6...

Page 55: ...Spacer 18724 000 18488 001 20451 000 18634 000 22231 001 22230 260 22212 200 21741 000 19741 100 21623 000 22085 001 12484 000 Keyboards DOS keyboard non freezer ABC DOS keyboard freezer ABC 3278 keyb...

Page 56: ...20855 006 Software Telxon Pen based 11x4 Series Software Development Kit PenRight Pro Software Development Kit PenDOS Software Development Kit 20181 000 P 80991 001 P 81270 000 The middle digit in the...

Page 57: ...e connections used to establish and maintain communication between the PTC 870IM and other devices Figure 7 IBM PC AT to PTC cable P N 12705 1X5 IBM PC AT PTC 870IM RXD 2 2 TXD TXD 3 3 RXD DSR 6 4 RTS...

Page 58: ...Figure 8 IBM PC XT to PTC cable P N 12705 1X4 IBM PC XT PTC 870IM RXD 3 2 TXD TXD 2 3 RXD DSR 6 4 RTS DTR 20 5 CTS RTS 4 6 DSR GND 7 7 DIGND N C 8 CD N C 9 DS0 CTS 5 10 DTR N C 11 RI 56...

Page 59: ...5 5 CTS DSR 6 6 DSR GND 7 7 DIGND CD 8 8 CD N C 9 DS0 DTR 20 10 DTR RI 22 11 RI This cable can be set for either RS 232 or RS 422 communication via jumper settings on the PTC s motherboard For RS 422...

Page 60: ...Figure 10 RS 232 Type II to PTC cable P N 12705 XX2 RS 232 Type II PTC 870IM TXD 2 2 TXD RXD 3 3 RXD 4 RTS 5 CTS DSR 6 6 DSR GND 7 7 DIGND CD 8 8 CD N C 9 DS0 DTR 20 10 DTR RI 22 11 RI 58...

Page 61: ...Figure 11 RS 232 Type III to PTC cable P N 12705 XX3 RS 232 Type III PTC 870IM RXD 3 2 TXD TXD 2 3 RXD RTS 4 4 RTS CTS 5 5 CTS CD 8 8 CD DTR 20 6 DSR GND 7 7 DIGND N C 9 DS0 DSR 6 10 DTR N C 11 RI 59...

Page 62: ...r bar code labels When the bar code reader passes over the bar code it converts the bar code into electrical signals representing data The PTC can then enter this data into files in its memory BIOS Ba...

Page 63: ...reen on the front of the PTC It is used to show data entered into the PTC and warning prompts DSR Data set ready signal The modem sends DSR to the attached device to indicate that the modem is connect...

Page 64: ...frequency in vibrations per second interface The connection between two devices defined by common physical characteristics signal characteristics and signal meanings I O port Input output port The lo...

Page 65: ...ble device used to collect store and transmit data RAM Random access memory In a PTC RAM chips store program files and data entered by the operator RAMdisk A volatile disk simulated in RAM It is treat...

Page 66: ...ndicates that a device is currently receiving data signals Electronic impulses that transmit data from one device to another sleep A power saving feature of the PTC 870IM The PTC is capable of slowing...

Page 67: ...ference in a bidirectional electrical current VDC Volts direct current A unit of measure of electric potential or potential difference in a unidirectional electrical current WAN Wide area network A ra...

Page 68: ...35 Beep codes 43 Beeper 25 Beeps 14 19 20 25 BIOS 28 Bridge battery 20 51 disposing of 12 recharging 20 replacing 20 C Cables 55 59 connecting 36 37 disconnecting 37 38 part numbers 54 Checking the P...

Page 69: ...36 I Increase Contrast button 23 30 Installing the PTC 47 49 Internal condensation 45 Internal heater 23 27 I O specifications 50 K Keyboard 23 50 adjusting 31 32 connecting to PTC 31 entering data 1...

Page 70: ...Powering the PTC AC power 18 vehicle power 48 Power LED 19 23 26 27 codes 43 Power on self test running 19 Processor 21 specifications 52 Prompts 14 23 PTC 870IM checking 19 cleaning 40 disposing of...

Page 71: ...Shipping damage 17 Sleep 26 27 stages of 26 27 Software 54 Specifications communication and I O 50 display screen 50 electrical 51 environmental 51 memory 51 physical 52 processor 52 storage 52 Stora...

Page 72: ...Telxon Corporation 3330 West Market Street Akron Ohio 44334 330 664 1000 800 800 8001 Part No 19408 701 04 Printed in U S A 19408 701 04...

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