Symbol Hotspot LS 2100, Product Reference Manual

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About This Guide
If you purchased your Symbol product from a Symbol Business Partner, contact that
Business Partner for service.
LS2108 Series Warranty
Symbol Technologies, Inc (“Symbol”) manufactures its hardware products in accordance with
industry-standard practices. Symbol warrants that products will be free from defects in materials and
workmanship for a period of sixty months (60 months) from date of shipment, and for the life of the
product, with regard to the Mylar Scan Element (consisting of a Mylar Strip, mirror assembly and
magnet) embedded in the products.
This warranty is provided to the original owner only and is not transferable to any third party. It shall
not apply to any product (i) which has been repaired or altered unless done or approved by Symbol,
(ii) which has not been maintained in accordance with any operating or handling instructions supplied
by Symbol, (iii) which has been subjected to unusual physical or electrical stress, misuse, abuse,
power shortage, negligence or accident or (iv) which has been used other than in accordance with
the product operating and handling instructions. Preventive maintenance is the responsibility of
customer and is not covered under this warranty.
Wear items and accessories having a Symbol serial number, will carry a 90-day limited warranty. Non-
serialized items will carry a 30-day limited warranty.
LS2108 Series Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products returned to Symbol’s
manufacturing plant in the US. For warranty service in North America, call the Symbol Support Center
at 1-800-653-5350. International customers should contact the local Symbol office or support center.
If warranty service is required, Symbol will issue a Return Material Authorization Number. Products
must be shipped in the original or comparable packaging, shipping and insurance charges prepaid.
Symbol will ship the repaired or replacement product freight and insurance prepaid in North America.
Shipments from the US or other locations will be made F.O.B. Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all parts removed from repaired
products. Customer will pay for the replacement product in case it does not return the replaced
product to Symbol within 3 days of receipt of the replacement product. The process for return and
customer’s charges will be in accordance with Symbol’s Exchange Policy in effect at the time of the
exchange.
Customer accepts full responsibility for its software and data including the appropriate backup
thereof.
Repair or replacement of a product during warranty will not extend the original warranty term.
Symbol’s Customer Service organization offers an array of service plans, such as on-site, depot, or
phone support, that can be implemented to meet customer’s special operational requirements and
are available at a substantial discount during warranty period.