background image

20

Review the summary of the location and language settings, and then click

Next

.

21

On the

AutoSupport Registration

page, verify that

Enable Call Home

is

checked, and then add the registration information in the fields provided. Fields
that are marked with an asterisk (*) are required.

Note:

The Symantec AutoSupport organization works with the Call Home

feature to minimize Backup Exec appliance downtime by simplifying both your
technical support experience and the repair process whenever appliance repairs
become necessary. The Call Home feature is enabled by default.

If you do not want to add AutoSupport registration information, uncheck

Enable

Call Home

.

22

Click

Next

.

23

If the

AutoSupport Registration

summary page reports a successful

configuration, or if it reports that you disabled the

Call Home

option, click

Next

.

Otherwise, click

Back

to enter the registration information again.

24

On the

Host Name and License

page, enter a new user-defined host name.

25

Optional:

Enter a domain, along with a user name and password with rights to

join the domain.

26

Click

Next

.

27

Click

OK

to restart the appliance.

To see host name or domain changes, you must restart the appliance.

After the appliance restarts, the appliance web UI logon screen appears. Before
you log in to the appliance, confirm that the initial configuration was successfully
completed.

See

“Updating the Backup Exec appliance software and hardware firmware”

on page 19.

Updating the Backup Exec appliance software and hardware firmware

Symantec recommends that you download and install Microsoft Windows operating
system updates, Symantec Backup Exec software updates, and appliance firmware
updates immediately after completing the initial configuration. Symantec also
recommends that you periodically check for updates so that the latest software
versions that are available can be installed on the appliance. Install all available
Windows updates and Backup Exec patches or updates.

19

Backup Exec Appliance Quick Start Guide

Configuring the Backup Exec Appliance

Summary of Contents for Backup Exec 3600 R3

Page 1: ...Symantec Backup Exec Appliance Quick Start Guide 3600 R3 21323748 ...

Page 2: ...his document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCL...

Page 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 ...

Page 4: ...formation Upgrade assurance that delivers software upgrades Global support purchased on a regional business hours or 24 hours a day 7 days a week basis Premium service offerings that include Account Management Services For information about Symantec s support offerings you can visit our website at the following URL www symantec com business support All support services will be delivered in accorda...

Page 5: ... Customer service Customer service information is available at the following URL www symantec com business support Customer Service is available to assist with non technical questions such as the following types of issues Questions regarding product licensing or serialization Product registration updates such as address or name changes General product information features language availability loc...

Page 6: ...existing support agreement please contact the support agreement administration team for your region as follows customercare_apac symantec com Asia Pacific and Japan semea symantec com Europe Middle East and Africa supportsolutions symantec com North America and Latin America ...

Page 7: ...e The Backup Exec appliance package includes the following contents One Backup Exec appliance Two mounting rails One 1U bezel with mounting hardware Two power cords One SAS cable Note To connect a tape device use the SAS cable that ships with the appliance To connect a multi tape drive library you must use a SAS Fanout cable which is sold separately A portfolio folder containing One USB key One li...

Page 8: ...t to the appliance Step 1 See Installing the Backup Exec appliance mount rails and mounting the appliance in a rack on page 10 Install the appliance mount rails and then mount the appliance in a rack Step 2 See Connecting to the Backup Exec appliance for the first time and verifying the factory test results on page 13 Connect to the appliance and view the factory test results Step 3 See Performing...

Page 9: ...ec 3600 R3 Appliance You can find the default host name on a label that is located on the rear chassis of the Backup Exec 3600 R3 Appliance directly under the Ethernet ports The model of the appliance determines the printed format of the host name label Symantec recommends that you locate the default appliance host name label on the Backup Exec 3600 R3 Appliance back panel and then write down the ...

Page 10: ...k You can now install the application mount rails and mount the appliance in a rack See Installing the Backup Exec appliance mount rails and mounting the appliance in a rack on page 10 Installing the Backup Exec appliance mount rails and mounting the appliance in a rack Standard mounting rails are included in the shipping box to accommodate standard enterprise square hole 19 racks Note Mounting me...

Page 11: ...the rack 2 Place the top fastener into the rail hole 3 Snap the edge of the fastener down 4 Insert the bottom fastener and make sure that it is secure 5 Secure the rails to the rack by inserting the provided screws into the threaded holes between the top fastener and bottom fastener at the ends of each rail 11 Backup Exec Appliance Quick Start Guide Configuring the Backup Exec Appliance ...

Page 12: ...wing drawings show an empty chassis Your appliance is fully loaded with the chassis cover installed when it arrives from the factory The following drawings show a generic chassis You can use these instructions regardless of the height of your appliance 9 Secure the fasteners over the front hole on each side of the appliance 12 Backup Exec Appliance Quick Start Guide Configuring the Backup Exec App...

Page 13: ...remotely using either a laptop computer and a standard Ethernet cable or by using a Windows computer on the network Note Using a laptop computer is the recommended method to initially connect to the appliance For instructions to connect to the appliance using a networked Windows computer see the Symantec Backup Exec Appliance Administrator s Guide 3600 R3 Ensure that the laptop s IPv4 IP network s...

Page 14: ...ance functions normally PASS you can perform the initial configuration of the appliance If any tests show as failed FAIL contact your reseller You can now perform the initial configuration of the appliance See Performing the initial configuration of the Backup Exec appliance on page 14 Performing the initial configuration of the Backup Exec appliance The Backup Exec appliance initial configuration...

Page 15: ...e The password is case sensitive 3 Click Next 4 Review the Appliance configuration overview page All of the items that are marked with an asterisk are required Symantec recommends that you notate the information and have it handy because you cannot complete the initial configuration process without it 5 Click Configure 6 On the Network page do one of the following Do the following in the order lis...

Page 16: ...esses for your network 7 On the DNS Domain Name Services page do one of the following No input is required The initial configuration process automatically configures the DNS IP address for you In the Applied configuration fields you should see the word Auto and the Ethernet port that DHCP used to bind the IP address However if you want to use a proxy server do the following in the order listed Sel...

Page 17: ...e deduplication logon account password to access the deduplication disk storage device The administrator password can be seven or more characters in length and it must include a specific combination of characters with minimum requirements for acceptable passwords A password with seven characters must include all of the following requirements while a password with more than seven characters must in...

Page 18: ...anguage 15 Optional Under Date and Time Format select the appliance location and then select a date format and a time format The date format and time format that you select are used in the appliance web UI the Backup Exec Administration Console and the Windows operating system You can reset the date format and the time format or select a different format type on the Time Zone and Synchronization t...

Page 19: ... License page enter a new user defined host name 25 Optional Enter a domain along with a user name and password with rights to join the domain 26 Click Next 27 Click OK to restart the appliance To see host name or domain changes you must restart the appliance After the appliance restarts the appliance web UI logon screen appears Before you log in to the appliance confirm that the initial configura...

Page 20: ...cess of installing updates may take a few hours When the process has completed a message appears on the Update Information page that states that the updates have been successfully installed and the appliance needs to be restarted Perform this task during off peak hours so that your appliance operations are not interrupted or degraded Note You may have to run Symantec LiveUpdate more than once alon...

Page 21: ...f updates 5 After installing the software updates restart the appliance You can now start Backup Exec See Starting Backup Exec from the Backup Exec appliance on page 21 Starting Backup Exec from the Backup Exec appliance After you successfully finish the initial configuration of the Backup Exec appliance the appliance is ready to use Note Ensure that the appliance host name is resolvable before yo...

Page 22: ...icense certificate email from Symantec you also receive a unique Backup Exec appliance SLF license file You should retain the Backup Exec appliance SLF license file as it is used in case the software must be reinstalled Your licensing certificate email also includes a Symantec SLF license file The SLF license file is required for activation of maintenance and to establish your technical support en...

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