Table 4-2
Sources of status information for Software Management Solution
(continued)
Description
Source
Information
The Altiris Log records the events that occur within the
Symantec Management Platform, including errors. When
a task or policy does not behave as you expected, you can
open the log and view the specific event to diagnose
problems. The Altiris Log Viewer lets you open and view the
Altiris Log.
For more information, see the topics about the Altiris Log
and the Altiris Log Viewer in the Symantec Management
Platform Help.
Altiris Log
Events that occur within the
Symantec Management
Platform
See
“About the status of Managed Software Delivery policies”
on page 128.
About Software Management Solution event files
The Software Management Solution agent creates files on the client computer
that record information about the Software Management Solution events on that
computer. You can view these files to obtain detailed information about downloads
and executions on a specific client computer.
Table 4-3
Software Management Solution event files
Location on the client computer
Description
Event file
installation path\Altiris\Altiris
Agent\Agents\SoftwareManagement\Software
Delivery
Records the execution details and status for
every software delivery task and policy that
runs on the client computer. The detailed
information includes the package
identification, the execution options, the
command line, and the results of the
execution.
AexSWDPolicy.xml
installation_path\Altiris\Altiris Agent\
Agents\SoftwareManagement\Software
Delivery\package_GUID\cache
See
“About the alternate download location
for packages”
on page 60.
Records the download status for each
command line and package that a specific
software resource contains.
By default, this file records the last 30
download attempts. You can change this
value by editing the following registry key
on the client computer:
HKLM\SOFTWARE\Altiris\Communications\
Package Delivery\Download history size
log.xml
81
Performing common tasks in Software Management Solution
About Software Management Solution event files
Summary of Contents for ALTIRIS 7.0 SP2 - MANAGEMENT SOLUTION
Page 1: ...Altiris Software Management Solution from Symantec Users Guide Version 7 0 SP2...
Page 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com...
Page 32: ...32...
Page 52: ...Implementing Software Management Solution Installing the Wise Toolkit tools 52...
Page 86: ...86...
Page 160: ...160...
Page 190: ...190...