Frequently asked
questions
5
The information in this chapter will help you solve the
most frequently encountered problems.
Explore the Symantec service and
support Web site
On the Symantec service and support Web site, you can
find the latest protection and program updates, patches,
online tutorials, Knowledge Base articles, and virus
removal tools.
To explore the Symantec service and support Web site
1
On the Internet, go to www.symantec.com/techsupp
2
Follow the links to the information that you want.
How can I find the version number?
You can check the version number of your product on
your computer.
To check the version number
1
Start your product.
2
Click
Help and Support
.
3
On the Help menu, click
About <your product
name>
.
4
If applicable, in the About dialog box, select your
product name.
