Sybaritic Dermalife RelaxWell Ocean Pod, Owner'S Manual

Page: 74 / 86

Section 10 Advanced Electronics and Troubleshooting
RelaxWell Ocean Pod 69
10.5 Troubleshooting

Always try to restart the capsule before any troubleshooting.

LCD Display Error Messages
Message Trigger Probable cause Corrective action
System damage!
Data communication between
upper PC board (LCDrb) and
lower PC board (Rabbit) is
loose
Plug is loose
Check the plug connections between upper
and lower PC boards
Capsule is blocked Press on/off switch.
HOOD OPEN! Hood opening
Plug is loose
Check the plug between magnetic switch and
PC board
Faulty magnetic switch
See “Hood Switch”
READY
Warm-up program has
finished properly
- Press ENTER to selections
NOT READY
Warm-up program is
currently running (7min)
System is warming up Press ESCAPE to get back to MAIN MENU
RESTART the Relaxwell Ocean Pod using
ON/OFF switch
NO INCOMING WATER!!!
Relaxwell Ocean Pod steam
generator did not get the
water during 15 sec from
injection valve opening
Wall faucet is closed Open wall faucet
Generator filling valve faulty
Check control valve connections. Service
may be required.
Water pressure loss Check the water filter for proper operation
WATER TANK EMPTY!!!
Relaxwell Ocean Pod steam
generator did not get the water
during 25 seconds from
injection valve opening
Wall faucet is closed Open wall faucet
Generator filling valve faulty
Check control valve connections. Service
may be required.
Water pressure loss Check the water filter for proper operation
HEATER
COMBUSTION!!!
(Heater fault)
The steam generator
thermal fuse is blown
Thermal fuse is blown
See “On-off Switch”
Check the heating element - it may be
damaged as well
ADD UP TO 300ml
AROMA LIQUID!
Aroma tank is empty
Aroma tank is empty Add aroma liquid
Level sensor plug is loose
See “Aroma System”
Level sensor adjustment
of sensitivity
Adjust the sensitivity level sensor
See “Aroma System”
Level sensor wrong position
See “Aroma System”
Level sensor faulty
See “Aroma System”
Steam activating on menu is OK but no Steam
Thermal fuse is blown
See “Replacing the Thermal Fuse”
Check the heating element - it may be
damaged as well
Hood is open Close hood
Water level sensor(s)
plug is loose
Check the connection between
Sensor and PC board
Water level sensor(s) faulty
See “Replacing the Water Level Sensor”
Heating element is burned
See “Replacing the Heating Element”
Vibratory bed
Doesn’t function
Plug is loose
Check plug connection under the
vibratory bed. See “Vibratory Bed”
Motor short circuit
See “Removing Panels” & “Electrical
Connections”