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ISSUES CONNECTING THE CHARGING STAND OR YOUR DEVICE WITH THE MPOP

ISSUES POWERING UP THE SWIFT B250 CARD READER

1. Ensure that your mPOP is receiving power.

2. Unplug the U SB cables from your charging stand and device, and plug them back in.

3. Ensure that your 

charging stand 

is connected to the 

Standard 0.5A 

U SB port, and your 

device 

is connectedto  

the 

Tablet 1.5A 

U SB port.

If you are using the charging stand:

1. Ensure that your charging stand is receiving power from the mPOP or an alternate power source.

2. Ensure that both ends of the USB cable are firmly pluggedin.

3. Ensure that your Swift B250 card reader is securely fastened by pushing the card reader into the charging stand  

until it clicks.

4. The Swift B250 card reader will automatically power up when it receives power, with the LED indicator above the  

power button 

blinking blue

.

If you are not using the charging stand:

1. Ensure that your Swift B250 card reader is fully charged.

2. To charge the Swift B250 card reader, use the enclosed micro U SB charging cable in the box.The LED indicator  

above the power button will be red when charging, and will be off when fully charged. A full charge may take up to  
2 hours.

3. To power up your Swift B250 card reader, press and hold the power button for 5 seconds. The LED indicator will

blink blue 

when successfully switched on.

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2. If your mPOP is not connected to a power source, use the lock releaselever.

a. Lift printer and open cash drawer

Remove your mPOP unit from any brackets or
mounting kit.

Lift the mPOP from bottom right and locate the
lock release lever located at the back, on the
underside of the mPOP .

Insert the tip of a pen, or something slim, into
the lock release lever. Slide your pen towards the
front of the mPOP and the cash drawer will
open.

Summary of Contents for Swift B250

Page 1: ...Swift B250 Card Reader NFC Contactless EMV Chip Cards MagneticStripe Star Micronics mPOP Cash Drawer Bluetooth Receipt Printer SwipeSimple Register Setup Guide mPOP Version 2018 1...

Page 2: ...g the Swift B250 Charging Stand Optional Connecting Your Device to Charge via the mPOP Completing the Setup Pairing the mPOP with Your Device Downloading the SwipeSimple App Logging into SwipeSimple P...

Page 3: ...our SwipeSimple Register please ensure that you have the following items Swift B250 card reader Swift B250 charging stand Micro USB cable connect one end to the charging stand and the other to the mPO...

Page 4: ...ue light will illuminate The front of the mPOP has a starsymbol Connect one end of the power cable to the underside of the mPOP Optional Wire the power cable accordingly using the cable hooks to ensur...

Page 5: ...pull out the printer Paper Roll Setup Set thepaper rollwith the paper rollingdownward in the direction as illustrated Close Printer Cover Pull the end of the paper straight out sandwich the paper and...

Page 6: ...charging stand until it clicks Plug the smaller end of the micro USB into the underside of the charging stand with the USB symbol facing the back of the stand Using the other end of the micro USB con...

Page 7: ...ICE Setup is complete when the lightning bolt on the mPOP is illuminated your device is switched on and theLED indicator above the power button on the Swift B250 is blinking blue After setting up your...

Page 8: ...number can be located on the underside of the mPOP or on the box in which your mPOP came in Format STAR mPOP CXXXX with the last four digits representing the last four digits of your mPOP s serial num...

Page 9: ...ce selected and successfully paired the mPOP s serial number will move from Other Devices to My Devices and be shown as Connected on your iOS device Once selected and successfully paired the mPOP s se...

Page 10: ...PT AND TESTING THE CASH DRAWER Once the SwipeSimple app is installed open it and login to your SwipeSimple account using the login information from the Welcome Email you received This email will have...

Page 11: ...ist of devices simply pull and release the Device Management panel Once connected the selected printer will be shown as Connected 5c Tap on Print Test Receipt to print a receipt via the mPOP with all...

Page 12: ...the mPOP we ll now connect the Swift B250 with your device Please note that the Swift B250 does not need to be paired with your device connection is done entirely through the SwipeSimple app Android 5...

Page 13: ...of the box in which your Swift B250 came in Format Swift XXXX with the last four digits representing the last four digits of your Swift B250 s serial number It may take a few seconds for your device t...

Page 14: ...Android device to skip connecting the Swift B250 before running a transaction Toprint receipts automatically at the end of every transaction go to Settings Receipts on the SwipeSimple app 7a Set the n...

Page 15: ...back to factory mode when the Error LED stops blinking b In the Settings app of your device go to Bluetooth and look for your mPOP s serial number format STAR mPOP CXXXX with the last 4 digits repres...

Page 16: ...r roll 1 Open printer cover 2 Flip paper roll and close printer cover 3 Try re printing a test receipt 4 If receipts are still blank it is likely that the paper roll isn t a thermal receipt paper roll...

Page 17: ...open thecash 7 ISSUES OPENING THE CASH DRAWER The mPOP has a maximum withstanding load of 17 lbs A heavy load placed on the mPOP may prevent the cash drawer from opening Toopen the cash drawer manual...

Page 18: ...er with the LED indicator above the power button blinking blue If you are not using the charging stand 1 Ensure that your Swift B250 card reader is fully charged 2 Tocharge the Swift B250 card reader...

Page 19: ...ay and Google Pay icons when prompted bySwipeSimple Use a paperclip and insert it into the small reset button located at the bottom of the card reader to the right of the charging port 19 10 ISSUES CO...

Page 20: ...For more information please visit home swipesimple com support center or contact Retriever Merchant Solutions...

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