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Can I use the Swarovski Activity Crystal with another bracelet or carrier?
The Swarovski Activity Tracking Jewelry carriers are designed specifically for the Swarovski Activity
Crystal. Other bracelets and necklaces in the Swarovski range are not designed to accommodate the
device and may lead to damage. When wearing your jewelry bracelet carrier, place your Swarovski
Activity Crystal in the designated area to avoid scratches on the device. Incorrect handling of the
Activity Crystal is at your own risk.
Is it safe to use the device if I have a pacemaker?
There are no magnetic components in the device, so it is safe to use with a pacemaker.
TROUBLESHOOTING
My Swarovski Activity Crystal does not sync with the Swarovski Activity Crystal app, what can I
do?
There are a number of reasons why this may not work. Try these actions accordingly:
– Completely shut down the Swarovski Activity Crystal app, then reopen and restart the sync process
– Turn the Bluetooth on and off on your smartphone or tablet
– Turn your smartphone or tablet on and off
– Open and close your Swarovski Activity Crystal with the battery tool and make sure the battery is
correctly inserted or replace with a new one if needed
Why does my Swarovski Activity Crystal not light up when I double-tap the device?
In order to see your progress towards your personal activity goal, you need to double tap your
Swarovski Activity Crystal. If the device does not react, first make sure that it is worn in the
designated jewelry carrier, as it may not work if placed on a hard surface. If this still does not work,
check whether the battery is correctly inserted
(Find the instructions in the latest Quick Start Manual here)
.
Support and Contact
For any further questions or queries, which cannot be answered in this FAQ, please
contact us
or directly refer to Misfit Support via http://misfit.com/support.