Swann PRO-series User Manual Download Page 43

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English

Remote Access From a Mobile Device

Using the

SwannView

app for mobile devices, you’ll be able to log into your DVR from almost anywhere you can imagine (or,

at least, get a decent signal - like everyone, we’re at the mercy of your phone company!) and view images coming from your

cameras in real-time (or as close to as wireless networking will permit).
How cool is that? We’re pretty sure this was science-

ction just a few short years ago.

You’ll need a compatible mobile device. At the time of writing, there are apps for

iOS (iPhone / iPad)

and

Android-

based devices.

We’re working on apps for other mobile platforms.

To download the latest mobile viewing apps, operating guides and to check the compatibility of your device, log onto:

www.swann.com/swannview

Summary of Contents for PRO-series

Page 1: ...English 1 4 8 Channel D1 Realtime H 264 DVR M4 8 3000 4000 230412E English ...

Page 2: ...gulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursuant to the provisions of this Part for the purpose of overhearing or recordi...

Page 3: ...twork Advanced Email Settings 21 Network Advanced IP Filter 22 Network Network Status 22 Alarm Motion 24 Alarm Motion Detection Configuration 25 Alarm Video Loss Exception 26 Alarm Video Loss 27 Alarm Exception 27 Alarm Action 27 Device HDD 28 Device S M A R T 28 Device PTZ 29 System General 31 System User 32 System System Information 33 System Device State 33 System Maintenance 34 Remote Access I...

Page 4: ... same network as the DVR The network must support DHCP and UPnP t Connect your DVR to your cameras power and a network as shown on page 6 t Ensure that your network uses DHCP addressing and supports UPnP Universal Plug and Play see page 19 t Install the MyDVR software on a computer connected to the same network as the DVR see page 35 t Login to your DVR view images and configure settings see page ...

Page 5: ...English 5 ...

Page 6: ...Output from the power supply to the power input Connect the power supply to a wall outlet Connect the mouse to the USB2 0 port If you ve got a monitor with VGA but not HDMI connect it to the VGA output on the DVR Ifyou vegotaTVormonitor with HDMI in connect to the HDMI port on the DVR Connect an ethernet cable from the LAN port on the DVR to a spare port on your router Connection Diagram ...

Page 7: ...rt on the front of the DVR and using the rear port for the mouse 9 eSATA Port To connect an external hard drive to which you can backup footage 10 PTZ RS485 Port To connect the RS485 cables to control a PTZ pan tilt zoom device to the DVR 11 DC 12V Power Input Where you connect the included DC 12V power adapter Use only the supplied power adapter with the DVR and use the power adapter only with th...

Page 8: ...ays a week Keep this in mind when choosing a location for installation 1 Standby Sends the DVR into standby mode No recording will occur while the DVR is set to Standby 2 Login Lock Locks the DVR so that it requires a password to re open or initiates unlocking the DVR if it s already locked Only works once the password function has been enabled and a password set see page 32 for details 3 Number B...

Page 9: ... Search Playback page 16 menu 10 Audio On Off Enables or disables the audio function of the DVR 1 2 3 4 5 6 7 8 9 10 The camera icon indicates that this camera is currently recording This icon will be the same whether the recording was scheduled initiated manually or triggered by motion though the motion icon will also be present if there s motion detected The motion icon indicates that the DVR ha...

Page 10: ...al Motion HDD General Camera Option Backup Advanced Video Loss S M A R T User Email Settings DDNS NTP IP Filter Output Schedule Event Log Status Exceptions PTZ Information Maintenance Recording Search Network Alarm Device System Shut Down Menu Layout ...

Page 11: ...ly improve the quality of the images being recorded by the DVR This can be particularly useful for improving the accuracy of your Motion Detection settings Mask When checked allows you to create place and shape a privacy mask which obscures the view of part of the image on the associated channel Brightness Changes how light the image appears to be However it can t make the camera see further in th...

Page 12: ...is will be 1080p as even screens which don t have that many pixels can still display the image just with less detail Check your television s documentation to learn this value If your television can t display 1080p then use 720p instead Transparency You can set the DVR s menus to be partially transparent see though in case you need to keep an eye on things while adjusting settings or it makes you f...

Page 13: ...ond will either save hard drive space or improve the data rate per frame depending how you set the bit rate see the next point Remember that your FPS count is the same as saying take X photograph per second where X is your FPS setting 5fps doesn t sound like much but it s still five individual photographs per second If maintaining image clarity while reducing HDD consumption is your priority it ma...

Page 14: ...iew then post record being enabled will get a much better look at them We think that 30 seconds is a reasonable length for the post record setting but can be higher the options are 1 2 5 or 10 minutes depending on your unique circumstances Pack Duration Pack Duration is a measurement of how long the DVR will record for before splitting the output file into discrete units Packs are something like t...

Page 15: ...le from the channel you re editing to another channel or channels Recording Modes There are two types of recording to choose from Normal The DVR will constantly record for any period where Normal is selected You won t miss anything but constant recording will fill your hard drive very quickly The DVR does record the equivalent of a DVD film every two hours on every channel so that s rather a lot o...

Page 16: ...nfigured it so that it has more resources dedicated to recording than to playback While you re playing back footage the DVR continues to monitor and record normally Recording from four or eight channels at once depending on your model is so resource intensive that playback is limited to two channels simultaneously in realtime If you do require playback of more channels than the DVR is capable of a...

Page 17: ...R detecting motion Typically the majority of recordings based upon Events are likely to be recordings triggered by the DVR s motion detection feature The search function operates in the same way as the main playback search the only difference is you ll select an Event Type rather than a Video Type The Log Search screen operates in the same way as the other search screens but is able to access the ...

Page 18: ...1 25th PAL of a second Slow Plays back footage at reduced speed Press multiple times to further reduce the speed 1 2 speed 1 4 speed 1 8th speed 1 16th speed and so on Recording Type Whether the video being played back was recorded under normal recording blue or based on motion or an alarm event red Hide Console Maximizes the area onscreen for playing back your footage by hiding the on screen cont...

Page 19: ...ing like 255 255 255 0 Default Gateway This is the address of the way to the Internet to continue the road analogy this is like your local access point to the highway This is an IP address in the same format as the others and is typically very similar to the IP address of the DVR To continue the above examples it might be something such as 192 168 1 254 Auto DNS Static DNS Choose how you d like to...

Page 20: ...vices programs However particularly if you have another DVR or DVR like device something might be using this port already If this is the case change this value to be unique t You ll need to know this port value when logging in from a mobile device so if you change it remember what it is HTTP Port This is the port through which you will be able to log in to the DVR t Like the server port it will ne...

Page 21: ...username is the email address you used to register the account The password is whatever you selected when you registered Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses many Internet providers don t issue or charge more for a static IP address for users The easiest way to find out is to contact your Internet service provider Alternat...

Page 22: ...r advanced users only Tinkering with things here if you re not sure what you re doing is more likely to break things than making anything better Network Advanced IP Filter Network Network Status The Network Status screen shows you a quick summary of your network settings You can t alter things here see the General and Advanced tabs for places to actually alter things ...

Page 23: ...SMTP port they use as well as whether they use SSL or TLS security protocols Contact your email provider if you need to learn this information We recommend using one of the presets and can offer better support for users and the DVR will automatically adjust some settings suchastheSMTPportnumber tomakeconfiguration significantly easier SMTP Port The SMTP port used by the email provider of your choi...

Page 24: ...on features of the DVR for each channel We suggest that motion detection is under most circumstances the most practical recording method for the DVR to employ How it Works Once motion detection has been enabled for a channel it will register to the DVR as an Motion Event Thus you can use the Motion recording mode in the schedule to trigger the DVR to record when motion detection triggers an alarm ...

Page 25: ...on feature will seem more sensitive at night particularly when using low light or active infrared cameras We recommend that you test your motion detection sensitivity both during the day and at night to ensure your sensitivity setting is suitable for either lighting condition Notes Wireless cameras are not recommended for use with the motion detection Motion detection is not recommended for use wi...

Page 26: ...ereas one occurring at four in the morning might indicate something much more severe is happening Some tips to customizing your motion detection actions t Consider how important it is to be notified of motion events as they happen Using the email alerts is a great way to be kept up to speed on what s happening but may quickly become annoying if something occurs which will generate a number of fals...

Page 27: ...event occurs It s set in the same way as the Action for any other event Alarm Video Loss Action Audio Warning The DVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating an error or a large truck backing up Send Email The DVR will send an auto email alert when the event type you ve selected occurs The Email Settings button will take you to the same email co...

Page 28: ...ems connecting to the Internet This may indicate a problem with the DVR s configuration a fault with your network or a problem with your Internet Service Provider ISP IP Conflict This event will occur if the DVR detects another device on the same network with a conflicting IP address It s a little like two houses with the same number being on the same street one house might get the other s mail or...

Page 29: ...elling the DVR how it s going Status The current condition of the hard drive It should say Good If it says anything else this indicates there s a problem with your hard drive If there s no problem there s little else to do here unless reading the output of the dozens of self tests the hard drive performs on itself is of interest to you IfyouhavebeenconfrontedwithaHDD Error or the Status entry does...

Page 30: ...ted Speed How fast the camera will move The higher the number the faster the movement Note that the actual speed of movement will depend upon the capabilities of your particular PTZ device Zoom Increases or decreases the magnification of a vari focal lens Not all PTZ devices have vari focal lenses Focus Alters the focal point of a PTZ device with a vari focal lens Try adjusting this control if you...

Page 31: ... exactly when it commences and ends in your locality First turn DST on We suggest setting the Daylight Saving Time Mode to Date and manually entering the dates and times that daylight savings time applies to and from in your locality Note Some NTP servers are NOT fully compatible with DST This may cause your system to double count adding one or removing one more hour than they should or cancel eac...

Page 32: ...Operators Guest By default a Guest user has access to the live images on the DVR and can search through recorded events They cannot change any settings or configure the DVR in any way Operator The default permissions of an Operator allow them to access and configure all aspects of the DVR You can easily customize the level of access each individual user has Simply choose the Permission button on e...

Page 33: ... help us track down any known issues or catalogue new issues as they come to light It also helps us figure out if you re running the most recent firmware on the DVR and whether you d benefit from an upgrade System System Information System Device State The Device State menu contains information about devices and their current state If you don t know what any of this means this indicates two things...

Page 34: ...de to ensure proper operation of the DVR You can retain your settings recording schedule and so on by using the Import Export Configuration function Configuration Export Creates a file containing all the settings you ve customized including your recording preferences schedule user list and so on To export your settings t Insert a USB flash drive into the USB port on the front of the DVR Ensure it ...

Page 35: ...cate the file called MyDVR exe and run this file t You may be asked by UAC User Account Control to allow MyDVR to make changes to your system Select Allow or Continue t You llseeaninstallationwizard Simplyfollowtheprompts to install the software t Once the MyDVR software has been installed it should automatically detect your DVR on your network Minimum PC Requirements 2 0GHz or faster CPU Dual cor...

Page 36: ...R via the Internet t Select WAN under the heading Network Type t If you re using a Fixed Public IP address choose IP Address under Register Mode and enter the IP address into the space marked IP t If you re using a DDNS hostname choose Domain Name under Register Mode and enter the DDNS domain name into the field labeled Domain t If you re using the SwannDVR DDNS service your address will be yourDD...

Page 37: ...are very similar to those you ll find in the DVR menus Main Viewing Area Where images from your camera will be shown Playback Backup Links Quick access to playback and backup PTZ Controls For controlling PTZ devices They operate in the same way as those you ll find on the DVR itself Image Controls You can alter the brightness contrast saturation and hue of your images here They operate in the same...

Page 38: ...puter indeed almost any computer will be able to playback without special software About transcoding to AVI Don t be put off by the complex word transcoding is just a shortening of translating code Transcoding while a straight forward process is very processor intensive You may notice significant slow down on your computer while the transcoding takes place For best results try not to over burden y...

Page 39: ...ake up your image From highest to lowest resolution D1 HD1 CIF FrameRate HowmanyimagespersecondtheDVRwillcapture Realtime is 30fps NTSC or 25fps PAL BitRate Limit The maximum size that your video files will be The higher this is set the better recordings will look however they ll also fill the hard drive faster Recording Advanced Config see page 14 Overwrite Whether the DVR will erase old recordin...

Page 40: ... port The default value is 9000 This is the port used for remote access from a mobile device HTTP Port The second of two ports the DVR needs to communicate over your network Ensure nothing else uses this port The default value is 85 This is the port number you ll use when logging in over the Internet from the MyDVR software t NTP Setup see page 21 NTP Domain or IP Address The server you intend to ...

Page 41: ... can also be a cue to trigger an email alert or to sound the DVR s internal buzzer Alarm Video Loss see page 27 Action Check boxes Whether you d like the DVR to send an email alert or to sound the DVR s internal buzzer Arm Schedule The times of day week you d like the DVR to be armed to detect video loss Alarm Exception see page 27 Exception Type The Audio Warning Sounds the DVR s internal buzzer ...

Page 42: ...s the United States Canada Japan and so on PAL operates at 25 frames per second and has a effective resolution of 720 x 576 It s used in countries with 50Hz power such as most of Europe the United Kingdom and Australia If this is not set correctly images on your DVR may be black and white flickering or simply not there at all If you change the System Standard it automatically forces a reboot of th...

Page 43: ...om your cameras in real time or as close to as wireless networking will permit How cool is that We re pretty sure this was science fiction just a few short years ago You ll need a compatible mobile device At the time of writing there are apps for iOS iPhone iPad and Android based devices We re working on apps for other mobile platforms To download the latest mobile viewing apps operating guides an...

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Page 46: ...ate Information We re constantly making improvements to our products firmware software user manuals video tutorials and more To ensure you re up to date with the latest documentation for your DVR check out our website www swann com trueblu ...

Page 47: ...ted with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void By law some countries do not allow limitations on certain exclusions in this warranty Wh...

Page 48: ...800 627 2799 Option 1 M F 9am 5pm US PT AUSTRALIA toll free 1300 138 324 M 9am 5pm AUS ET Tu F 1am 5pm AUS ET Sa 1am 9am AUS ET NEW ZEALAND toll free 0800 479 266 UK 0203 027 0979 Helpdesk Technical Support Details Swann Technical Support All Countries E mail tech swann com Telephone Helpdesk Swann Communications 2012 ...

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