Swann DVR16-1500 Instruction Manual Download

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Introduction

Before You Begin 2
Contents 3
Introduction

Basic Setup

Safety Notice

Top Panel of the DVR

Rear Panel of the DVR

Connection

Diagram

Connecting Additional Devices

The Setup Wizard 11
Configuration: Network: UPnP

Configuration: Network: More Settings

Configuration: Network: DDNS

Configuration: Network: NTP

Configuration: Network: Email

Configuration: Network: General

Configuration: Network: PPPoE

The Quick Menu

The Quick Camera Menu

Operating the DVR locally 21
Menu Layout

Advanced Configuration

Configuration:

General

Configuration: General: DST Settings

Configuration: General: More Settings

Configuration: Live View: General

Configuration: Live View: View

Configuration: Live View: Channel-Zero
Encoding 26
Configuration:

Exceptions

Configuration:

User

Playback:

Normal

Playback:

Event/Tag

Playback:

Smart

Export:

Normal/Event

Manual:

Record

HDD:

General

HDD: Advanced/HDD Detect

Record:

Schedule

Record:

Encoding

Record:

Advanced

Record:

Holiday

Camera Management: OSD (On-Screen Display) 37
Camera Management: Image

Camera Management: Motion

Motion Detection Area Configuration

Camera Management: Privacy Mask

Camera Management: Tamper Proof

Camera Management: Video Loss

Maintenance: System Info

Maintenance: Log Information

Maintenance:

Import/Export

Maintenance:

Upgrade

Maintenance:

Default

Maintenance: Net Detect

Reference

Troubleshooting 49
Addendum: Third Party Hardware

Warranty

Information

Helpdesk/Technical Support Details

Contents

Summary of Contents for DVR16-1500

Page 1: ...INSTRUCTION MANUAL 16 Channel Digital Video Recorder DVR16 1500 EN ...

Page 2: ...ations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording ...

Page 3: ...onfiguration Live View View 26 Configuration Live View Channel Zero Encoding 26 Configuration Exceptions 27 Configuration User 28 Playback Normal 29 Playback Event Tag 30 Playback Smart Search 30 Export Normal Event 31 Manual Record 32 HDD General 33 HDD Advanced HDD Detect 33 Record Schedule 34 Record Encoding 35 Record Advanced 36 Record Holiday 36 Camera Management OSD On Screen Display 37 Came...

Page 4: ...4 Chapter 1 Introduction Chapter 1 Introduction ...

Page 5: ... DVR and cameras and test your system Step 1 Connecting the DVR page 7 to page 10 This section details what you can connect to the different inputs outputs of the DVR Everyone s setup will vary a little bit it depends on which cameras came with the DVR if any and what device s you ve already got Step 2 Basic DVR Setup page 11 to page 21 The DVR needs a few things to be set properly before it can d...

Page 6: ...6 Chapter 2 Basic Setup ...

Page 7: ...your warranty aswellasposeagreatriskoffire or electrical shock Do not expose the DVR to sudden bumps or shocks for example being dropped The DVR is as robust as possible but many of the internal components are quite fragile Remember that the DVR is in all likelihood going to be left on 24 hours a day 7 days a week Keep this in mind when choosing a location for installation Never open the case whil...

Page 8: ...GA input 4 Audio Input RCA port for audio input Used to connect an audio source such as the camera s built in microphone 5 Audio Output RCA port for audio output Used to connect your speaker or headphone 6 Network Port Where you can connect the DVR to a network typically directly into the router or network switch 7 USB 2 0 Ports The supplied mouse connects here You can also connect USB external st...

Page 9: ...splitter if included Connect the power adapter s to a wall outlet You can connect your PC monitor to the VGA output Or you can connect the composite video output to your TV Connect an ethernet cable from the LAN port on the DVR to a spare port on your router Connect the DC 12V Output from the power adapter to the power input Connection Diagram ...

Page 10: ...nes or other external sound device Operating the USB Mouse The controls are pretty easy to remember heck there are only two buttons It couldn t be simpler Left click Selects an item or confirms a choice Right click Opens the menu bar from the live viewing screen Returns one step from a sub menu Opens a context menu in some settings screens The Scroll Wheel Can be used to adjust the values of slide...

Page 11: ...a password for the ADMIN account Configure the time date and time zone for your location Configure the DVR so it can operate on your network and access and be accessed from the Internet Initialize and format your hard drive s if required Setup Wizard Wizard When this check box is left ticked the setup wizard will run again thenexttimetheDVRisrebootedorpoweredon Ifyoudon twant the wizard to start n...

Page 12: ...e new password to be in the upper field and then confirm it in the lower field Default Password Information To ensure your privacy this DVR supports password protection The default all access username is admin the default password is 12345 To ensure your on going privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unli...

Page 13: ...ee page 18 Wizard HDD Management Here you can view and initialize the hard drive s in the DVR Typically there will be only one entry here the HDD which came with the DVR if one was included Each drive will be identified and be listed along with statistics such as Capacity Status and Free Space Ifyou rebootingtheDVRforthefirsttime theHDDshouldalready be initialized or if you ve just installed a new...

Page 14: ...hen UPnP is enabled on your DVR and your router the Ports that the DVR requires to be open for access to and from the Internet will automatically be opened and closed as necessary by your router saving you the trouble of manually forwarding these ports If UPnP is not enabled or your router does not support this feature you ll need to forward the ports the DVR uses from the router to the DVR since ...

Page 15: ...ike the RTSP port it will need to be forwarded properly in order to ensure smooth latency free communication The default value is 85 as this port is seldom used by other devices or applications If there is another device on your network using this port you ll need to change it to be unique You ll need to know this port value when logging within your network or remotely so if you change it remember...

Page 16: ...DNS Type SwannDNS is automatically selected as the DNS service www swanndvr net Device Domain Name Enter the host name that you set up in your DDNS service This is the address you use to access your network For example yourhostname swanndvr net Username Password Confirm Enter the username and password you setup with your DDNS server These do not have to match your username password combination in ...

Page 17: ...eed to contact your ISP to learn the correct values for the other fields such as the correct SMTP server SMTP port SSL requirements and so on Sender s Address The address you re sending the email from This will be the username you ve set up for the email server you re using followed by and then the email server For example youraddress gmail com or similar Select Receivers You can select up to thre...

Page 18: ...in a similar way to the IP address i e four numbers up to 255 separated by periods but contain very different numbers In the above example the Subnet Mask might be something like 255 255 255 0 IPv4 Default Gateway This is the address of the way to the Internet to continue the road analogy this is like your local access point to the highway This is an IP address in the same format as the others and...

Page 19: ...at allows the DVR to be more directly connected via a DSL modem This is an option for advanced users only Username Enter the username for your DSL account provider Password Enter the password for your DSL account provider Configuration Network PPPoE ...

Page 20: ...lay All day Playback Allows you to playback recordings from a single channel for the current day Aux Monitor Allows you to switch the main monitor view to the composite video output Select Main Monitor to switch back to VGA output The Quick Camera Menu To access the Quick Camera Menu left click the USB mouse once on one of the live video inputs available Recording Start or stop live recording Inst...

Page 21: ...you ll need to look at Camera Management Motion on page 39 Camera Management Image on page 38 Camera Management If you want to change the image settings for the cameras connected to the DVR and for enabling a privacy mask Camera Management Image on page 38 Camera Management Privacy Mask on page 42 Menu Layout Playback To access recorded images use the Playback menu There are several playback modes...

Page 22: ...22 Chapter 3 AdvancedConfiguration ...

Page 23: ...nitor via VGA If possible use the widescreen 16 9 format If your monitor can t display that resolution you might need to enable letter boxing on your monitor and use a 4 3 format Time Zone Particularly important if you ve enabled NTP set this to the time zone where you happen to be For example people in eastern Australia Canberra Sydney and Melbourne choose GMT 10 00 whilst the Eastern Time zone i...

Page 24: ...se your system to double count adding one or removing one more hour than they should or cancel each other out You may need to intentionally change your time zone to compensate or simply not use NTP and DST simultaneously Device Name The name that the DVR considers to be its own and what it will use to register an IP address with your DHCP host Device No The internal device number of the DVR CVBS O...

Page 25: ...ill display the first video channel full screen Other views available are 2 x 2 3 x 3 1 5 and 1 7 Dwell Time The time in seconds to dwell on a video channel when enabling Start Auto switch in Live View This only works when the Live Video Mode is set to 1 x 1 Enable Audio Output This will enable the audio output on the DVR Event Output You can select from VGA or Main CVBS Full Screen Monitoring Dwe...

Page 26: ...e cameras connected to the DVR at the main viewing screen Press the Play button to enable real time view Enabling Channel Zero Encoding will decrease the overall network or Internet bandwidth required when viewing remotely or with the SwannView Plus client software without sacrificing the image quality on the DVR This is suitable if you are trying to view multiple real time channels at the same ti...

Page 27: ... Provider ISP IP Conflicted This event will occur if the DVR detects another device on the same network with a conflicting IP address Basically it indicates that two devices are trying to use the same IP address This shouldn t occur if you re using DHCP addressing unless one or more devices is set to use a STATIC IP the static addressing method overrides the automatic assignment process Illegal Lo...

Page 28: ...cess choose Edit To remove a user choose Delete User s MAC Address To restrict remote user access you can input the MAC address of the remote computer that will be used to access DVR The DVR will only allow remote access from a computer with this MAC address to gain access You cannot modify the access level of the default admin account they can do everything This is to prevent an unfortunate incid...

Page 29: ...s will display a graphical representation of the type of video recorded Each record type is color coded for example Normal is blue Motion is green Playback To playback all normal and event recordings from each camera at the same time You can forward rewind and pause playback Double clicking any of the available cameras will display it full screen Double click again to exit full screen playback Whe...

Page 30: ...e play area to access the smart search function The Smart Search function allows you to select an area of the video that may have detected motion The DVR will then display these areas of motion with a green highlight on the timeline see above This makes it very easy to navigate to the sections of video that has motion recording related to that area Use the mouse to move the cursor around the scree...

Page 31: ...eople at a certain point within the video The default tag name is TAG Multiple tags can be added 4 Add customized tag Same as above but you can choose your own tag name 5 Tag management This button allows you to edit or delete tags that you have added to the video 6 Play controls These are your play pause rewind and forward controls 7 Video Search Hide Exit These buttons allow you to go back to vi...

Page 32: ...dule Normal The DVR will constantly record for any period where Normal is selected You won t miss anything but constant recording will fill your hard drive very quickly The DVR does record the equivalent of a DVD film every two hours on every channel so that s rather a lot of data Typically we suggest motion as a better recording mode for most users Motion The recommended recording setting for mos...

Page 33: ...izes the HDD so that it s ready to accept data HDD Advanced HDD Detect The HDD Advanced menu allows you to configure a quota on the HDD for each camera that is connected to the DVR Each camera can be allocated a certain amount of space that is available on the HDD The HDD Detect menu will display technical specifications of the hard drive installed If you re looking at this screen you ve probably ...

Page 34: ...se Motion Detection as their recording mode Recording Modes There are two types of recording to choose from Normal The DVR will constantly record for any period where Normal is selected You won t miss anything but constant recording will fill your hard drive very quickly The DVR does record the equivalent of a DVD film every two hours on every channel so that s rather a lot of data Typically we su...

Page 35: ...conds before an event occurs It s a little like making the DVR psychic but not really it s actually just caching a few seconds of video which it adds to event recordings as they occur If you re using Motion Detection recommended as your primary recording method then it s a really good idea to use Pre record sometimes if an event is fast enough it might have left view before the DVR can trigger a r...

Page 36: ...at you ll need to get important events off the HDD before they re overwritten Record Holiday The Record Holiday menu allows you to define periods of time where the DVR will employ an alternate recording mode You can define up to 32 holiday periods These periods can be delineated by date by weeks or by the month Holiday Name Choose a title for the holiday period in question Enable Whether the selec...

Page 37: ...d leaving this box checked and ensuring that the date is correct For best results use NTP see Configuration Network NTP page 16 Date Format How you d like the date to be displayed We strongly suggest setting this to the default standard for your locale For example MM DD YYYY for the USA or DD MM YYYY for the UK or Australia Time Format Choose between 12 hour and 24 hour time Display Mode How you w...

Page 38: ...w light the image appears to be However it can t make the camera see further in the dark or increase the clarity of an ill lit image Contrast Increases the difference between the blackest black and the whitest white in the image Useful if sections of the image grey out but setting the contrast too high will degrade image quality Saturation Alters how much color is displayed in the image The higher...

Page 39: ... quite straight forward it s a process where it compares one frame that is a single image taken approximately a 25th 30th of a second from the previous image with the next A certain amount of difference between these two frames is interpreted as motion As a result the DVR is able to detect when there is a change in the picture However this does not necessarily need to be something moving in the fr...

Page 40: ...llegal event typically an intruder but we re continually surprised by stories from our users it is important to have as much information as possible For example images of someone in your home may not actually prove that they broke in but footage of them breaking a window does If you use a camera inside the home to trigger all exterior cameras with pre record enabled then you will have a record of ...

Page 41: ...ection However a person entering from the right of screen should avoid the motion sensitive area This is a good solution to monitor the windows left of image without getting false triggers every time someone enters the room from the right Sensitivity The Sensitivity setting is controlled by a slider allowing you to set a value between L low and H high The closer to H the slider is set the more sen...

Page 42: ...re part of your image You can also use this option to minimize false triggers for motion detection You can define up to four areas per channel to mask Click and drag to select the area you want to select or de select Anything obscured by a privacy mask won t be shown in Live View and will not be recorded ...

Page 43: ...ith the video signal Camera Select the channel that you want to enable for tamper proofing Enable Tamper proof Select this to enable Handling Here you can define what will happen when the camera you ve selected detects tampering You can adjust your arming schedule send alerts to the SwannView Plus client software and to send an email Sensitivity Increase or decrease the level of sensitivity ...

Page 44: ...s Camera Which channel camera you d like to set the video loss behaviour for Enable Video Loss Alarm Whether the selected channel has video loss monitoring active or not Video Loss Handling Full Screen Monitoring When the video signal has re established connection the camera will display a full screen image momentarily Audible Warning The DVR will use its internal buzzer to emit an alarm tone It s...

Page 45: ...n exceptions and information of the DVR 1 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 2 Click the Search button to start searching the log files 3 The matched log files will be displayed Up to 2000 log files can be displayed each time 4 Double click each file to view detailed information contained in the log 5 Click the Play butto...

Page 46: ...rial number _ year month time bin then click the Import button After the configuration file has been imported the DVR will reboot automatically Maintenance Upgrade The Maintenance Upgrade menu allows you to upgrade the firmware of the DVR You ll only need to use these options if instructed to do so by Swann Technical Support Local Upgrade The firmware will be updated locally using a USB Flash Driv...

Page 47: ...settings or you can select the second option which will do the same but will maintain your network and user settings The DVR will reboot after pressing the OK button Please note all data on the HDD will remain Maintenance Net Detect Maintenance Default The Maintenance Net Detect menu allows you to check network traffic and to obtain real time information from the DVR such as network detection netw...

Page 48: ...48 Chapter 4 Reference ...

Page 49: ...ch might cause false triggers include the flickering of screens monitors or fluorescent lights reflections of movement in windows mirrors and so on lights which are often turned on or off shadows passing and so on We can t possibly imagine what you re going to find in your unique circumstances so we encourage you to experiment 2 Fine tune your sensitivity There s no substitute for getting a volunt...

Page 50: ... in the IP address cannot exceed 255 Assigning the IP Address information to the DVR We recommend doing this locally on the DVR itself even if you can access the DVR via the network using the SwannView Plus client software in the meantime If you re connected remotely and the networking information changes you might lose the connection to the DVR Open the Configuration Network General menu on your ...

Page 51: ...se are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void By law some countries do not allow limitations on certain exclusions in this warranty Where applicable...

Page 52: ...com Telephone Helpdesk USA Toll Free 1 800 627 2799 USA Exchange Repairs 1 800 627 2799 Option 1 M F 9am 5pm US PT AUSTRALIA Toll Free 1300 138 324 NEW ZEALAND Toll Free 0800 479 266 UK 0203 027 0979 Swann Communications 2013 Helpdesk Technical Support Details ...

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