OPTICOM SVD-2404A User Manual Download

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DVR User Manual

Summary of Contents for SVD-2404A

Page 2: ...d or approval When this product is in use the relevant contents of Microsoft Apple and Google will be involved in The pictures and screenshots in this manual are only used to explain the usage of our product The ownerships of trademarks logos and other intellectual properties related to Microsoft Apple and Google shall belong to the above mentioned companies It is recommended to back up and clear ...

Page 3: ...tantly change the passwords of your devices to ensure that only authorized users can access the system Change default ports like HTTP data port to reduce the risk of outsiders being able to access It is recommended to set the firewall of your router But note that some important ports cannot be closed like 80 443 6036 Regulatory Information FCC Marking The products have be tested and found in compl...

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Page 5: ... 3 1 Startup Wizard 14 3 2 Main Interface 20 3 2 1 Main Interface Introduction 20 3 2 2 Setup Panel 21 3 2 3 Main Functions 23 4 Camera Management 25 4 1 Camera Signal 25 4 2 Add Edit Camera 25 4 2 1 Add Camera 25 4 2 2 Edit Camera 27 5 Live View Introduction 28 5 1 Live View Interface Introduction 28 5 2 View Mode 29 5 2 1 Display Mode 29 5 2 2 Quick Sequence View 30 5 2 3 Scheme View In Sequence...

Page 6: ...ng 55 7 4 5 Intelligence Recording 55 7 5 Disk Management 56 7 5 1 Storage Mode Configuration 58 7 5 2 View Disk and S M A R T Information 59 8 Playback Backup 61 8 1 Instant Playback 61 8 2 Playback Interface Introduction 61 8 3 Smart Playback 64 8 4 Record Search Playback Backup 66 8 4 1 Search Playback Backup by Time sliced Image 66 8 4 2 Smart Search 68 8 4 3 Search Playback Backup by Time 69 ...

Page 7: ... 86 10 1 2 Edit User 87 10 2 User Login Logout 89 10 3 Permission Management 89 10 3 1 Add Permission Group 89 10 3 2 Edit Permission Group 90 10 4 Black and White List 90 10 5 Preview On Logout 91 10 6 Password Security 92 10 7 View Online User 92 11 Device Management 93 11 1 Network Configuration 93 11 1 1 TCP IP Configuration 93 11 1 2 Port Configuration 94 11 1 3 PPPoE Configuration 96 11 1 4 ...

Page 8: ...ew Log 106 11 8 View System Information 107 12 Remote Surveillance 108 12 1 Mobile Client Surveillance 108 12 2 Web LAN Access 108 12 3 Web WAN Access 109 12 4 Web Remote Control 110 12 4 1 Remote Preview 111 12 4 2 Remote Playback 114 12 4 3 Remote Backup 115 12 4 4 Remote Configuration 115 Appendix A FAQ 116 Appendix B Calculate Recording Capacity 121 Appendix C Compatible Device List 122 ...

Page 9: ...motion and so on Support a maximum of 8 user permission groups including Administrator Advanced and Ordinary which are the default permission groups of the system Support a maximum of 16 users to be created multiple web client s login by using one username at the same time and the user s permission control to be enabled or disabled Support a maximum of 10 web client s login at the same time Live V...

Page 10: ...ing and motion detection recording etc Support schedule recording and event recording setting with different record streams Support record schedule setting and recycle recording Support pre recording and delay recording configuration of the event recording Record Playback Support time scale operation in quick playback and the playback date and time can be set randomly by scrolling the mouse the ti...

Page 11: ...including remote upgrading and system restart Support remote camera configuration of the DVR including video parameters image quality and so on Support remote searching playback and backup of the DVR Support manual alarm to be triggered and cleared remotely The auto focusing camera can be adjusted through web client support zoom in out but one key focus is not currently supported Support NVMS or o...

Page 12: ... is blue Power Power indicator when the device is powered the light is blue Fn No function temporarily Type II Name Descriptions Power Power Indicator when connected the light is blue HDD The light turns blue when reading writing HDD Net The light turns blue when it is able to access the network Backup The light turns blue when backing up files and data Play The light turns blue when playing video...

Page 13: ...cations of the interfaces are only for references Please take the real object as the standard No Name Descriptions 1 AUDIO IN Audio input 2 ALARM IN Alarm inputs for connecting sensors 3 ALARM OUT Relay output connect to external alarms 4 GND Ground 5 AHD VIDEO IN 4 CH AHD video inputs 6 AUDIO OUT Audio output 7 CVBS CVBS video output connect to monitor 8 VGA Connect to monitor 9 HDMI Connect to h...

Page 14: ...o output connect to sound box 5 AUDIO IN Audio input 6 ALARM OUT Relay output connect to external alarms 7 VIDEO IN 8 CH video inputs 8 HDMI Connect to high definition display devices 9 VGA Connect to monitor 10 LAN Network port 11 RS485 Connectors for keyboards or speed domes A is TX B is TX 12 USB Connector for USB storage devices or USB mouse 13 DC12V DC12V power input ...

Page 15: ... monitor 9 USB Connect USB storage devices or USB mouse 10 DC12V DC12V power input 1 5 Connections Video Connections Video Output Supports VGA HDMI video output You can connect to monitor through these video output interfaces simultaneously or independently Audio Connections Audio Input Connect to microphone pickup etc Audio Output Connect to headphone sound box or other audio output devices Alarm...

Page 16: ... If the input is not an open closed relay please refer to the following connection diagram Alarm Output The way to connect alarm output device Pull out the green terminal blocks and loosen the screws in the alarm out port Then insert the signal wires of the alarm output devices into the port of NO and COM separately Finally tighten the screws Provided that the external alarm output devices need po...

Page 17: ...Z port separately Y is TX Z is TX and tighten the fixed screws Next connect pluggable block back into terminal block Finally connect the video cable of the speed dome to the video input interface of the DVR Type 2 Disconnect pluggable block from the RS485 terminal block and then loosen the fixed screws from the pluggable block insert signal cables into A and B port separately A is TX B is TX and t...

Page 18: ...r off after a while by clicking OK button Disconnect the power By mouse Click Start Shutdown to pop up the Shutdown window Select Shutdown in the window The unit will power off after a while by clicking OK button Disconnect the power 2 2 Remote Controller It uses two AAA size batteries Open the battery cover of the remote controller Place batteries Please take care the polarity and Replace the bat...

Page 19: ...nu Exit Button To exit the current interface Focus IRIS Zoom PTZ To control PTZ camera Preset Button To enter into preset setting in PTZ mode Cruise Button To go to cruise setting in PTZ mode Track Button No track function temporarily Wiper Button No function temporarily Light Button No function temporarily Clear Button No function temporarily Fn2 Button No function temporarily Info Button Get inf...

Page 20: ...ve the mouse away from it Mouse control in text input Move the mouse to the text input box and then click the box The input keyboard will pop up automatically Button Function REC Record manually Search To enter search mode MEUN To enter menu Exit To exit the current interface ENTER To confirm the choice or setup Direction button To move cursor in setup ZOOM To zoom in PIP No function temporarily T...

Page 21: ...on Meaning Backspace key Switch key of punctuation character Delete Key Enter key Switch key between upper and lower letter Space key Switch key of language 2 5 Common Button Operation Button Meaning Click it to show the menu list Click it to change the sequence of the list Click it to change the camera displaying mode Click it to close the current interface Click it to go to the earliest date of ...

Page 22: ...Basic Operation Guide DVR User Manual 14 ...

Page 23: ...onfigure the DVR by wizard setup to make the DVR work normally You must configure the wizard if you start the DVR for the first time or click Skip to cancel the wizard next time Click Wizard Setup to start wizard The setting steps are as follows System Login Set your own password or use the default when you use the wizard for the first time the default username of the system is admin and the defau...

Page 24: ...eed to be set up if you use the wizard for the first time Refer to the following figure Set the time zone system time date format and time format The DST will be enabled by default if the time zone selected includes DST Click Next to continue Network Settings Check Obtain an IP address automatically and Obtain DNS automatically to get the IP address and DNS automatically the DHCP function of the r...

Page 25: ... has two network ports or above you can select the network work pattern as required Network Fault Tolerance and Multiple Address Setting are available Refer to the pictures below Please refer to 11 1 1 TCP IP Configuration for more detailed information ...

Page 26: ...h DVR and then click to add the searched camera Click Add All to add all the cameras in the list Click to delete the added camera Click Delete All to delete all the added cameras Click to edit the searched IP camera as shown on the below left Enter the new IP address subnet mask gateway and the password of the camera Click OK to save the settings ...

Page 27: ...Tips Please skip Step and if the DVR doesn t support RAID function Disk Mode Click Enable RAID to enable the RAID function Click Next to continue Create an array Set the array name and select array type which including RAID0 RAID1 RAID5 RAID6 and RAID10 The global hot spares and array capacity can also be set up here See 7 5 Disk for details Click Next to continue Disk Settings You can view the di...

Page 28: ...ve the settings See 7 1 1 Mode Configuration for details QRCode Enable the NAT function in the interface or set it in the network configuration after exiting the wizard please refer to 11 1 7 NAT Configuration for details You can scan the QRCode through mobile client which is installed in the mobile phone or tablet to log in the mobile ...

Page 29: ...it the full screen Screen mode button Dwell button see 5 2 2 Quick Sequence View and 5 2 3 Scheme View In Sequence for details Click it to disable OSD click to enable OSD Click to set the default playback time before starting instant playback 8 1 Instant Playback or going to the playback interface for playback operations 8 2 Playback Interface Introduction click to go to the playback interface For...

Page 30: ...click one IP camera in the list to preview the camera image in the selected window Click Customize Display Modes to view all the display modes in the display mode list refer to 5 2 1 Display Mode for detail configuration of the display mode Double click one display mode in the list to switch to the display mode for previewing Introduction of area Icon Button Meaning It shows the current login user...

Page 31: ...The Camera module provides convenient links such as Add Camera Edit Camera Image Settings Motion Intelligent Analytics and PTZ Click Camera to go to the camera management interface as shown below There are some function items on the left side of the camera management interface Click each item to go to corresponding interface or window For instance click Add Camera to pop up the window as shown bel...

Page 32: ...age Configuration for details Motion see 9 2 1 Motion Configuration for details and PTZ see Chapter 6 PTZ for details and so on Record The module covers the functions such as Encode Parameters and Record Schedule and so on Please see Chapter 7 Record Disk Management for details Disk The module covers the functions such as Disk Management Storage Mode and Disk Information and so on Please see Chapt...

Page 33: ...s such as Account Management see 10 1 Account Management for details and Permission Management see 10 3 Permission Management for details and so on System The module covers the functions such as Basic Configuration see 11 2 Basic Configuration for details Device Information see 11 8 View System Information for details Log Information see 11 7 View Log for details and Backup and Restore see 11 5 Ba...

Page 34: ... normally if you select AHD then there will be no image or the image has no color The default selection of the camera signal is Auto If you select Auto the image of the camera will be shown normally regardless of the camera type Note You can enable Lite in the interface if the DVR supports Lite recording It will lower the recording resolution and increase the recording frame rate Please enable or ...

Page 35: ...er Manual 27 Quickly Add Check the cameras and then click Add to add cameras Click to edit the camera s IP address username and password and so on Click Default Password to set the default username and password of each camera ...

Page 36: ... Edit Camera in the setup panel to go to the interface as shown below Click to view the live image of the camera in the popup window Click to edit the camera see Add camera in 3 1 Startup Wizard for details Click to delete the IP camera Click in the Operation header line and then click Modify IPC Password to pop up a window check the IPCs in the window set the new password and then click OK button...

Page 37: ...Camera Management DVR User Manual 29 passwords need to be modified and then click Upgrade button to start upgrading the IPC will restart automatically after the upgrade is completed successfully ...

Page 38: ... green stands for manual record red stands for sensor based record yellow stands for motion based record blue stands for schedule record and cyan stands for intelligence record Click the preview window to show the tool bar as shown in area right click the preview window to show the menu list The tool bar and menu list are introduced in the table below Button Menu List Meaning Move tool Click it to...

Page 39: ...amera Info Click it to view the IP camera information The single channel amplification interface is as shown below Press and drag the blue box to select the zoom in area Click to zoom the image Click the camera selection box to select other cameras for amplification Click Back to return to the live view interface 5 2 View Mode 5 2 1 Display Mode Set different screen modes and cameras display seque...

Page 40: ...reen mode Double click the camera or camera group in the list to add them to the selected window Click to save the current display mode refer to 5 2 3 Scheme View In Sequence for detail configurations The display mode will be saved and displayed in the display mode list in the live view interface Edit Display Mode Click the Customize Display Modes tab in the live view interface and then select one...

Page 41: ...as shown below Area displays all the dwell schemes area shows the detailed information of the scheme area displays all the cameras area is the tool bar clear button favorite button click it to pop up a window enter the display mode name in the window and then click OK to save the current display mode other buttons are screen mode buttons Go to the live view interface and then click to pop up a lit...

Page 42: ...dow One camera in the same scheme cannot repeat You can click the right click menu Clear in area to remove a single camera or click to remove all the cameras c Click Apply to save the settings Start Sequence View Go to live view interface and then click to pop up a window Set the dwell time in the window and then click to start scheme view in sequence Double click the sequence view interface to pa...

Page 43: ...p in the list Click Apply to save the settings after adding cameras or groups to the windows 5 2 4 Spot View Click Start Settings System Basic Output Settings Secondary Output Output 2 to go to the interface as shown below Click on the left to create a new scheme Each scheme can only add one analog camera Select a scheme on the left and then double click or drag a camera on the right to the scheme...

Page 44: ...ings to go to the following interface Enter the IP address of the POS you want to add Check Filter destination Filter POS port and Filter destination Port If you do not check them please skip this step and Enter the destination IP POS port and destination port you want to filter Click Display Position under Display Settings to set the position of the POS information Use the default settings of the...

Page 45: ...nfigure under it to bind POS to the camera One POS can be bound to multiple channels but one channel can only be bound to one POS Click Apply to save the settings and then the trade information will be displayed on the preview image in real time One POS is bound to one camera ...

Page 46: ... to the interface as shown below Select the camera enter the camera name or double click the camera name in the camera list to change the camera name enable or disable the name and time OSDs if enabled drag the red name and time OSDs directly in the image view area to change the OSDs display position and select the date time format and color Click Apply to save the settings ...

Page 47: ...he brightness contrast saturation and hue of the camera Click Advanced button or in the camera list on the right side of the interface to pop up Image Adjust interface and then set the relevant setting items Please refer to 5 4 5 Image Adjustment for detailed introductions of these items You can click Default button to restore the image settings to the default factory settings ...

Page 48: ...own below Select the camera and enable the mask Click Draw button and then drag the mouse on the image area to set the mask area click Delete button to delete the mask areas click Apply to save the settings 5 4 4 Water Mark Settings Click Start Settings Camera Image Water Mark Settings to go to the interface as shown below Select the camera and enable water mark and then enter the water mark infor...

Page 49: ...image adjustment tab Refer to the above picture Drag the slider to set the camera s brightness contrast saturation and hue value Check sharpen wide dynamic and denoise and then drag the slider to set the value Click Go to live view interface and then click button on the tool bar under the camera window to go to the image adjustment interface ...

Page 50: ... of view WDR balances the brightness level of the whole image and provide clear images with details BLC HLC lowers the brightness of the entire image by suppressing the brightness of the image s bright area and reducing the size of the halo area BLC If enabled the auto exposure will activate according to the scene so that the object of the image in the darkest area will be seen clearly Denoise Dec...

Page 51: ...o mode is selected the time interval setup will be available Click to increase decrease the focal length Click it to focus instantly Day night mode switch autofocus If checked the lens will focus automatically when the camera is switching day night mode Time Interval It is the time interval when camera lens is auto focusing The interval can be set in the drop down list Note This function is only a...

Page 52: ...hown below You can select another dome or PTZ which connects to the camera on the top right of the interface for PTZ control Introductions of the buttons on the bottom right of the interface Button Meaning Click to rotate the dome Click to stop rotating the dome Click to zoom in out the camera image Click to increase decrease the focal length Click to increase decrease the iris of the dome Drag th...

Page 53: ... you drag the analog joystick from the middle of the image the faster the dome or PTZ rotates The dome or PTZ will stop rotating when you stop dragging the analog joystick 3D Control Click the camera image on any area and then the image will be centered on the clicked point Refer to the picture as shown below Drag the mouse from A to B to get a green rectangle and the rectangle area will be zoomed...

Page 54: ...d hold the right button to zoom out the image Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse forward to zoom in the image slide the scroll wheel of the mouse backward to zoom out the image OSD Setting Go to PTZ protocol setting interface and then set the protocol to COC before you bring up the OSD Click OSD Menu to go to camera OSD setting interface C...

Page 55: ...nd then enter the preset name in the window finally click OK button to save the settings You can add 255 presets for each dome at most Adjust the dome s direction and then click Save Position to save the current preset position you can also click another preset in the preset list and then save the preset position after adjusting the dome s direction click in the preset list to call the preset clic...

Page 56: ...the Add Cruise window you can click to reselect the preset then change the preset time and speed Click to delete the preset Click Add button to save the cruise Click to start the cruise and click to stop the cruise in the cruise list of the cruise operation tab click Delete button to delete the selected cruise You can also go to cruise setting interface for cruise setting see 6 3 Cruise Setting fo...

Page 57: ...Z control interface please see 6 1 PTZ Control Interface Introduction for details Edit preset Select camera and preset You can enter the new name of the preset and then click to save the new preset name Adjust the rotating speed position zoom focus and iris of the preset and then click Save Position to save the preset Delete Preset Select camera and preset and then click Delete to delete the prese...

Page 58: ...cruise in the Cruise interface Enter the new cruise name and then click to save the cruise name Click Add Preset to add preset to the cruise Click to edit the preset Click to delete the preset from the cruise Click one preset in the preset list and then click to move down the preset and click to move up the preset Click to start the cruise and click to stop it Delete Cruise Click in the camera lis...

Page 59: ...ra is well connected to the DVR before you control it Select the camera and enable PTZ and then set the protocol baud rate and address of the dome according to the settings of the dome Protocol The default communication protocol of the DVR is COC Range from PELCOP PELCOD LILIN MINKING NEON STAR VIDO DSCP VISCA COC etc Address The address of the PTZ device Baud Rate Baud rate of the PTZ device Rang...

Page 60: ...otion alarm record will be enabled when motion alarm happens Sensor Record Sensor alarm record will be enabled when sensor alarm happens Motion Record Sensor Record Motion sensor alarm record will be enabled when motion sensor alarm happens Always 24ⅹ7 Record Motion Record Normal record is enabled all the time motion alarm record will be started when motion alarm happens Always 24ⅹ7 Record Sensor ...

Page 61: ...ort POS recording You can add more auto modes on intelligence record Click Advanced button to pop up a window as shown below Check the modes in the window and then click Add button to show the modes in the record mode list in the window the checked modes can be shown in the record mode list while the unchecked modes cannot you cannot only check Always 24ⅹ7 Record Select one auto mode to pop up the...

Page 62: ...mage quality The higher the image quality you choose the more bitrate will be required Max Bitrate 32Kbps 10240Kbps are optional Manual Mode If the manual mode is selected you need to set the encode parameters and record schedules of each camera See 7 2 Encode Parameters Setting and 7 3 Schedule Setting for details 7 1 2 Advanced Configuration Click Start Settings Record Advanced to go to the foll...

Page 63: ...lution FPS bitrate type quality max bitrate and audio of main stream for each camera in Event Recording Settings and Schedule Recording Settings interfaces Click Apply to save the settings You can set the record stream of each camera one by one or set them in bulk for all cameras Click Start Settings Record Stream Settings to go to Sub Stream interface Set the encode resolution FPS bitrate type qu...

Page 64: ...ault schedules you cannot edit or delete 24ⅹ7 while 24ⅹ5 and 24ⅹ2 can be edited and deleted Click the schedule name to display the detailed schedule information on the left side of the interface The seven rows stand for the seven days in a week and each row stands for 24 hours in a day Blue stands for the selected time and gray stands for unselected time Click to add a new schedule Refer to the pi...

Page 65: ... selected area You can manually set the record start time and end time Click and then click Manual on each day to pop up a window as shown below Set the start and end time in the window and then click OK to save the settings Click All to set all day recording click Reverse to swap the selected and unselected time in a day click Clear All to clear all the selected area in a day Click Copy To to cop...

Page 66: ... week click Clear All to clear all the selected area in a week 7 3 2 Record Schedule Configuration Click Start Settings Record Record Schedule Schedule Configuration to go to the interface as shown below Set the schedule of sensor record motion record timed record and intelligence record Click None in the drop down menu to clear the schedule Click Apply to save the settings Go to Edit Schedules in...

Page 67: ...in the setup schedule The setup steps are as follows Set the motion based recording schedule of each camera See 7 3 Schedule Setting for details Enable the motion and set the motion area of each camera See 9 2 1 Motion Configuration for details The camera will start motion based recording once you finish the above settings 7 4 4 Sensor Based Recording Set the sensor based recording schedule of eac...

Page 68: ...s of physical disk array and disk mode if the DVR doesn t support this function RAID Enable RAID Go to Start Settings Disk Disk Mode Create an array Go to Start Settings Disk Physical Disk a Click Physical Disk tab and then click Create an array b Enter the user name and password which has the authority of Disk Management If you don t have one you can use the user name and password that you login ...

Page 69: ...The remaining one should be set to a hot spare If higher data security is needed you can decrease physic disks and increase hot spare disks Please set them as needed e Select a hot spare In the physical disk interface select the disk that is not in the array and a C b click as shown in the following pictures ...

Page 70: ... Of course a warning tip will pop up if the relevant HDD exception alarm is set You need to rebuild the RAID after you replace the broken disk with a new one Click the above circled icon and then select the physical disk to rebuild 7 5 1 Storage Mode Configuration Click Start Settings Disk Storage Mode to go to the interface as shown below ...

Page 71: ...p and then click on the top right corner of the added disk or camera to delete it from the group The deleted disks and cameras will be moved into group one automatically Each group can add the disks and cameras from other groups Each disk and camera can only be added into one group Select a disk group and then click in the disk or camera row to pop up a window Check the disks or cameras in the win...

Page 72: ...Record Disk Management DVR User Manual 64 ...

Page 73: ...ture below Drag the playback progress bar to change the playback time You can also click the right click menu Instant Playback in the camera window and then set the instant playback time to play back the record 8 2 Playback Interface Introduction Click on the tool bar at the bottom of the live view interface or click Start Playback to go to the playback interface as shown below click on the tool b...

Page 74: ...ea at the bottom of the playback interface are introduced in the table below Button Meaning Start button Click it to pop up area Full screen button Click it to show full screen click it again to exit the full screen Screen mode button OSD ON button Click it to enable OSD click it again to disable OSD Stop button Rewind button Click it to play video backward Play button Click it to play video forwa...

Page 75: ...rn Full screen motion button Draw rectangle You can search the record of motion detection in the pre defined rectangular area Draw line You can search the record of crossing the line after drawing the line Draw quadrilateral You can search the record in this quadrilateral after drawing it Smart playback settings Click it to set smart playback Introduction of area Button Meaning Click it to go to r...

Page 76: ...playback the record time scale will show the record data of the checked record type only after the above operations Introduction of the record time scale area A tool bar will appear after moving the mouse to the record time scale Click to zoom the timeline click to recover the timeline to 24 hours ratio Drag the timeline or slide the scroll wheel of the mouse on the time scale to show the hidden t...

Page 77: ...st video Speed of interest video and Intrusion percentage Smart Playback by Drawing Rectangle Click and draw a rectangle in the desired area Then the system will automatically search the record files of this area The cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the record Smart Playback by Drawing Line ...

Page 78: ... Smart Playback by Drawing Quadrilateral Click and draw a quadrangle in the desired area Then the system will automatically search the record files of this area The cyan blocks indicate that there are intelligent recording files Move the cursor to such block and click to play the record 8 4 Record Search Playback Backup The record data and the snapped pictures can be backed up through network or U...

Page 79: ...be listed If the camera name number is more than 196 the time view mode will be disabled and the camera view mode will be available only Select one camera in the interface and then click the Open button Click the image box to play the record in the small playback box on the left side of the interface the box which has image inside indicates that the record data exist Refer to the picture below Dra...

Page 80: ...e played by RPAS player only Click the Playback button to play the record in the playback interface refer to 8 2 Playback Interface Introduction for details Click Close to close the interface Time Slice Mode Selecting Method One Click the Year Month or Day button under the record time scale to select the time slice mode In Day mode click on the left right side of the time scale to ...

Page 81: ... Smart Search Click Start Search and Backup Smart Search to go to Smart Search tab as shown below Set the searching time period and you will search the channel which has the intelligence detection record Check the channel and select the smart playback Set the backup time and select the channel to backup Smart playback settings button Click it to set intrusion percentage Full screen motion button M...

Page 82: ... the time scale or click under the time scale to set the time The camera window will play the record according to the time and event type you set Drag the color blocks on the time scale to select the record data or click the Set Backup Time button on the bottom left corner of the interface to set the backup start time and end time and then click the Backup button for record backup Click the Playba...

Page 83: ... Click to back up one record data or check multiple record data in the list and then click the Backup button for record batch backup Select one record data in the list and then click the Playback button to play the record in the playback interface 8 4 5 Search Playback by Tag Only if you add the tags can you play the record by tag search Click Start Playback to go to the playback interface and the...

Page 84: ...ly in the list name and save path in the window and then click the Save button Click to pop up the View Image window Click to export the image Click to view the previous image click to view the next image click to delete the image click to play all the images Click to delete the image Click to pop up the Export window Select the device Click in the interface to play the record Click to edit the ta...

Page 85: ...Playback Backup DVR User Manual 77 8 4 7 View Backup Status Click Start Search and Backup Backup Status or click on the tool bar at the bottom of the playback interface to view the backup status ...

Page 86: ...o camera in 10 seconds If there is another motion detected during this period it will be considered as a continuous movement otherwise it will be considered as a single motion Record check it and then the Trigger Record window will pop up automatically you can also click the Configure button to pop up the window Select camera on the left side and then click to set the camera as the trigger camera ...

Page 87: ...rm is triggered To set the duration time of the message box please see 9 5 3 Display for details E mail if enabled the system will send an e mail when the sensor alarm is triggered Before you enable the email please configure the recipient s e mail address first see 11 1 5 E mail Configuration for details 9 2 Motion Alarm Motion Alarm when the motion object appears in the specified area it will tr...

Page 88: ...Clear to clear all the motion areas Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of the motion alarm 9 2 2 Motion Alarm Handling Configuration Click Start Settings Alarm Motion Alarm to go to the following interface Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of motio...

Page 89: ...maximum of 4 alarm areas can be set Draw the alarm area of the object detection Refer to the interface as shown above Check Draw Area and then click around the area where you want to set as the alarm area in the image the alarm area should be a closed area Uncheck the Draw Area if you finish the drawing Click the Clear button to delete the alarm area Click Apply to save the settings Click Processi...

Page 90: ...igent Analytics Exception to go to the following interface Select the camera and enable the relevant detection as needed Scene Change Alarms will be triggered if the scene of the monitor video has changed Video Blurred Alarms will be triggered if the video becomes blurry Video Color Cast Alarms will be triggered if the video becomes obscured Set the sensitivity of the exception detection Click App...

Page 91: ...nfiguration interface 9 3 3 Tripwire Tripwire Line Crossing Configuration Alarms will be triggered if someone or something crosses the pre defined alarm line Click Start Settings Camera Intelligent Analytics Tripwire to go to the following interface Select the camera enable the line crossing detection and set the duration Select the direction Direction A B A B and A B optional It is the crossing d...

Page 92: ...rossing Alarm Handling Configuration Click Start Settings Alarm Intelligence Alarm Line Crossing to go to the following interface Enable or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video and E mail The alarm handling setting of line crossing alarm is similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings You can click Crossing Confi...

Page 93: ...t as the alarm area in the image the alarm area should be a closed area Uncheck the Draw Area if you finish the drawing Click the Clear button to delete the alarm area Click Apply to save the settings Click Processing Mode to go to the alarm handling configuration interface of intrusion detection Intrusion Detection Alarm Handling Configuration Click Start Settings Alarm Intelligence Alarm Intrusi...

Page 94: ...the settings You can click Intrusion Config to go to the intrusion detection configuration interface 9 4 Exception Alarm 9 4 1 IPC Offline Settings Click Start Settings Alarm Exception IPC Offline Settings to go to the interface as shown below Enable or disable Snapshot Push Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The IPC Offline Settings are similar to that of the senso...

Page 95: ...or disable Record Snapshot Push Alarm out Preset Buzzer Pop up Video Pop up Message Box and E mail The Video Loss Settings are similar to that of the sensor alarm see 9 1 Sensor Alarm for details Click Apply to save the settings 9 4 3 Exception Handling Settings Click Start Settings Alarm Exception Exception Handling Settings to go to the interface as shown below ...

Page 96: ...lick Edit Schedules to edit the schedules see 7 3 1 Add Schedule for details Click Apply to save the settings You can click Test to test the alarm output 9 5 2 E mail Click Start Settings Alarm Event Notification E mail to go to the e mail configuration interface Set the e mail address of the recipients See 11 1 5 E mail Configuration for details 9 5 3 Display Click Start Settings Alarm Event Noti...

Page 97: ...est the buzzer 9 5 5 Push Message Click Start Settings Alarm Event Notification Push Message to go to the interface as shown below Check Enable choose the push schedule and then click the Apply button to save the settings If Push Server is online it will push messages to the mobile clients 9 6 Manual Alarm Click on the tool bar at the bottom of the live view interface to pop up a window Click Trig...

Page 98: ...he alarm status Click the Clear button to stop the buzzer when the buzzer alarm happens Click to view the detail information as shown below If the exception information is more than one page you can enter the number in the box and then click to jump to the specified page Click to view the exception alarm information in the previous next page Click to play the alarm record ...

Page 99: ...istrator Advanced and Common available when adding accounts You can manually add new permission group see 10 3 1 Add Permission Group for details Only admin and the users that have the Account and Authority permission can manage the system s accounts Group Administrator owns all the permissions displayed in area except Account and Authority and its permissions cannot be changed while the permissio...

Page 100: ...e the user the user admin cannot be deleted Edit Security Question You can set password security only for admin Click Edit Security Question and then set questions and answers in the popup window If you forget the password for admin please refer to Q4 in Appendix A FAQ for details The passwords of other users can be recovered by admin or the users that have the Account and Authority permission Mod...

Page 101: ...cover Password to reset the password to 123456 Edit User Click Edit User to pop up the window as shown below The admin is enabled its permission control is closed and permission group cannot be changed by default You can enable or disable other users if disabled the user will be invalid open or close their permission control if closed the user will get all the permissions which admin has and set t...

Page 102: ...ord in the popup window Click the Login button to log in the system Logout Click Start Logout or click Start Shutdown to pop up the Shutdown window Select Logout in the window and then click OK to log out the system 10 3 Permission Management 10 3 1 Add Permission Group Click Start Settings Account and Authority Account Edit Permission Group to go to the interface as shown below ...

Page 103: ...he permissions as required and then set the Local and Remote permissions Click Add to save the settings 10 3 2 Edit Permission Group Go to Edit Permission Group interface and then click in the group list to edit the permission group the operations of the Edit Permission Group are similar to that of the Add ...

Page 104: ... remotely while the PC client in the block list cannot Add IP IP segment MAC Click Add IP or Add MAC and then check Enable in the popup window only if you check it can the IP IP segment MAC you add be effective Enter the IP IP segment MAC and then click OK In the above interface click to edit IP IP segment MAC click to delete it Click Apply to save the settings 10 5 Preview On Logout Click Start S...

Page 105: ...rface In this interface you can set the level and expiration time of the password 10 7 View Online User Click Start Settings Account and Authority User Status to view the online user information you can view the online user name login type IP address and login time click to pop up a window showing the preview occupied channel number and playback occupied channel number ...

Page 106: ... network work pattern as required Network Fault Tolerance and Multiple Address Setting are available Network Fault Tolerance The two network ports will be bound to one IP address if you select the Network Fault Tolerance pattern There are many advantages of this work pattern 1 increase the bandwidth 2 form a network redundant array to share the load When a failure happens to one network port the o...

Page 107: ...s should be set respectively Refer to the picture as shown below Check Obtain an IPv4 address automatically Obtain an IPv6 address automatically and Obtain DNS automatically to get the network addresses automatically or manually enter the network addresses select one Ethernet port as the default route and then click Apply to save the settings ...

Page 108: ...TTPS Port the default HTTPs port of the DVR is 443 HTTPs provides authentication of the web site and protects user privacy How to use it Enter IP address plus HTTP port in the address bar of the web browser Then enter username and password to log in Click Functional Panel Network HTTPS to go to the following interface Install a certificate You can create a private certificate here Click the Create...

Page 109: ...e changed as required The port is mainly used in network video management system RTSP Port RTSP real time stream protocol can be used to control the sending of real time data By media player which supports the RTSP real time stream protocol you can view the live images synchronously The default RTSP port is 554 and it can be changed as needed POS Port the default POS port of the DVR is 9036 11 1 3...

Page 110: ...pe Enter the server address domain name username and password according to the selected DDNS type Click Test to test the effectiveness of the input information Click Apply to save the settings You will have to enter the server address and domain name if some DDNS types are selected Go to the relative DNS website to register domain name and then enter the registered domain information here Now we t...

Page 111: ...User Manual 103 Click Registration to go to the interface as shown below Set the DDNS account information username password and so on and then click Submit to save the account Create domain name and then click Request Domain ...

Page 112: ...w dvrdydns com DDNS type Enter the registered username password and domain name and then click Apply Map the IP address and HTTP port in the router you can skip this step if UPnP function is enabled Enter the registered domain name plus HTTP port like http www xxx dvrdydns com 81 in the address bar and then press Enter key to go to the client 11 1 5 E mail Configuration Click Start Settings Networ...

Page 113: ...and then click the OK button The e mail address of the sender will send an e mail to the recipient If the e mail is sent successfully it indicates that the e mail address of the sender is configured correctly Click Edit Recipient to go to the following interface Click Add and then enter the recipient s e mail address and select the schedule if a schedule is selected the system will send the alarm ...

Page 114: ...ollowing picture You can view the external IP address of the DVR Enter the external IP address plus port in the address bar to access the DVR such as http 183 17 254 19 81 11 1 7 NAT Configuration Click Start Settings Network NAT to go to the interface for NAT configuration Check Enable and then select the NAT server address Click Apply to save the settings You can scan the QR Code through mobile ...

Page 115: ...l out the remaining information of the device in the ECMS NVMS Enter the above mentioned server address port and report ID in the server interface Then click the Apply button to save the settings Now the ECMS NVMS system will automatically connect this device 11 1 10 View Network Status Click Start Settings Network Network Status to view the network status or click on the tool bar at the bottom of...

Page 116: ...the DVR and then set the spot output see 5 2 4 Spot View for details Dwell Automatically Switch automatically Check it and set wait time The system will switch images automatically if it is not operated during the time you set Note You can set the resolutions of the main output and secondary output respectively if the DVR has dual outputs Refer to the picture as shown below 11 2 2 Date and Time Co...

Page 117: ... default settings will not change time zone 11 4 Device Software Upgrade Common Upgrade You can click Start Settings System Information Basic to view MCU kernel version and firmware version and so on Before upgrade please get the upgrade file from your dealer The upgrade steps are as follows Copy the upgrade software tar into the USB storage device Insert the USB storage device into the USB interf...

Page 118: ...matically You can also click Check for updates to check the version by yourself If it is not the latest one obtain the latest version from the cloud server and then click Upgrade The system may automatically restart during upgrading Please wait for a while and do not power off the device during upgrading 11 5 Backup and Restore You can back up the configuration file of the DVR by exporting the fil...

Page 119: ...ck Start Settings System Maintenance Auto Maintenance to go to the interface as shown below Enable auto maintenance set the interval days and point of time and then click Apply to save the settings The DVR will restart automatically at the pointed time every interval days 11 7 View Log Click Start Settings System Maintenance View Log to go to the log view interface Select the log main type click t...

Page 120: ...to pop up a menu list Check contents in the menu list and then the log list will show the checked log contents only Click to play the video log 11 8 View System Information Click Start Settings System Information and then click the corresponding menu to view the Basic Camera Status Alarm Status Record Status Network Status and Disk information of the system ...

Page 121: ...he QRCode of the DVR After scanning the QRCode successfully enter the login password to log in mobile client 12 2 Web LAN Access Click Start Settings Network TCP IP to go to the TCP IP interface Set the IP address subnet mask gateway preferred DNS and alternate DNS of the DVR Open a web browser on your computer enter the IP address of the DVR in the address bar and then press enter to go to the lo...

Page 122: ...relative plugin according to the popup tip if you access the DVR through NAT for the first time Notes 1 Please make sure that the IP address of the DVR and the computer are both in the same local network segment For example supposing that the IP address of the computer is 192 168 1 41 the IP address of the DVR shall be set to 192 168 1 XXX 2 If the HTTP port of the DVR is not 80 but other number i...

Page 123: ...t HTTP port 80 might be taken up and enable UPnP function in both the DVR and the router If the UPnP function is not available in the router you need to forward the LAN IP address HTTP port and server port of the DVR to the router Port mapping settings may be different in different routers so please refer to the user manual of the router for details Get the WAN IP address of the DVR from the route...

Page 124: ...user Enter the current password and then set a new password in the popup window Click the OK button to save the new password Local Settings click it to change the local settings Set the snapshot number and click Browse to set the snapshot path and record path as shown below Click the Apply button to save the settings Click Live Display in the remote interface to go to the preview interface The pre...

Page 125: ...arch the camera Click to refresh the camera list Tool Bar Introduction Button Meaning Screen mode button Click it to disable OSD Click to enable OSD Click it to show full screen Right click on the full screen to exit full screen Click All Main Stream or All Sub Stream to set the stream of all the cameras Manual alarm button Click it to pop up a window and then trigger and clear the alarm out in th...

Page 126: ... DVR Click it to zoom in the image of the camera and then drag the mouse on the camera image to view the hidden area Click it to zoom out the image of the camera The 3D zoom in function is designed for P T Z Click the button and then drag the image to zoom in or zoom out the image click the image on different areas to view the image of the dome omni directionally Click it to close the preview came...

Page 127: ...he playback interface Check the record event types and cameras on the left panel Set the record date on the calendar beside the time scale Click to search the record data and then click or directly click the time scale to play the record The operation of the playback time scale is similar to that of the time scale in the main program of the DVR Please refer to 8 2 Playback Interface Introduction f...

Page 128: ...by event or by time By Event Check the record type on the left side of the interface and then click to set the start time and end time check the cameras and then click on the right side to search the record the searched record data will be displayed in the list check the record data in the list and then click the Backup button to backup the record By Time Click to set the start time and end time o...

Page 129: ...ution of 1280 1024 1920 1080 2560 1440 or 3840 2160 4K 2K The DVR cannot self adapt to the screen of which the resolution is lower than 1280 1024 and then the screen will remind you that the screen resolution is not supported by the DVR or just have no display Please change a screen at 1280 1024 1920 1080 2560 1440 or 3840 2160 resolution before booting the DVR Q4 Forget the passwords a The passwo...

Page 130: ...5 1 Storage Mode Configuration for details e The HDD could have gone bad Please change another one Q7 Fail to access the DVR remotely through IE a Please make sure the IE version is IE8 or above b Please check whether the PC has enabled the firewall or installed the antivirus software Please try to access the DVR again after you disable the firewall and stop the antivirus software c Black white li...

Page 131: ... to Fig 8 1 Enable all the sub options under ActiveX controls and plug ins Refer to Fig 8 2 Then click OK to finish setup b Other plug ins or anti virus may block ActiveX Please disable or do the required settings Fig 8 1 Fig 8 2 Q9 How to play the backup file ...

Page 132: ...e middle of the interface to select the record data Refer to Fig 9 1 Select camera in the resource tree on the left side of the interface to play the camera record Click on the tool bar under the camera image to enable audio Refer to Fig 9 2 Note The record will not have audio output if you disable the audio when recording by DVR Please see 7 1 1 Mode Configuration and 7 2 Encode Parameters Settin...

Page 133: ...125 FAQ DVR User Manual Fig 9 1 Fig 9 2 ...

Page 134: ...age Days channel numbers 3600 means record for an hour 1TB 1024GB 1GB 1024MB 1MB 1024KB 1Byte 8bit Record Bitrate Kbps Used Space MB H Used Space MB D 10240 4500 108000 8192 3600 86400 6144 2700 64800 4096 1800 43200 3072 1350 32400 2048 900 21600 1024 450 10800 768 337 5 8100 512 225 5400 384 168 75 4050 256 112 5 2700 The table below shows the recording capacity requirements for record storage i...

Page 135: ... 1024Kbps then the total recording capacity is 49 45TB 39 56TB 9 89TB Considering the format loss of the disk is about 10 the required disk capacity will be 55TB 49 45TB 1 10 Appendix C Compatible Device List Compatible HDD list Brand and Series Capacity Seagate Barracuda Series 500GB 1TB 2TB 3TB SV35 Series recommended 1TB 2TB 3TB Surveillance HDD Series recommended 1TB 2TB 3TB 4TB 6TB 8TB Wester...

Page 136: ...DVR User Manual 128 Kingston 2GB 8GB 16GB 32GB Aigo 2GB Smatter vider 1GB SanDisk 4GB 8GB 16GB 32GB ...

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