Users Manual Area Scan Cameras SVSGigE
Page 63
Users Manual –evo1050, evo2050, evo2150, evo4050, evo4070, evo8050 and evo12040
© SVS-VISTEK GmbH
14.1
Problem: A camera does not appear in the discovery dialog
Solutions:
Click on “Refresh” in order to repeat the Discovery action. Discon-
nect and reconnect the camera’s power cable and repeat the Dis-
covery action after a few seconds. Make sure the PC has got a val-
id IP address. Shutdown and restart the PC and repeat the Discov-
ery action. Check firewall settings (See “Firewall considerations”
below)
14.2
Problem: Camera image
Problem:
A camera does not display a picture after it has been discovered
and selected
Solutions:
Force a valid IP address in to the camera using the dialog that
comes up when right-clicking on an entry in the discovery dialog.
Close the camera view and select the camera again in the Discov-
ery dialog. Shutdown and restart the PC and select the camera
again after discovery. Check firewall settings (e.g. disable firewall
temporarily and select the camera again after discovery). Check if
the processor speed of the PC is sufficient for displaying images at
the chosen frame rate. If available, connect the camera to a differ-
ent network card
Problem:
No communication is possible between the camera and the PC.
Solution:
Check if a firewall is active. This can prevent to establish any
communication Because this is a network issue check firewall set-
ting. Try to disable temporary the firewall and try again.
Problem:
The video stream stops when adjusting the camera settings
Solution:
This situation happens when the product between frame rate and
exposure time becomes 1 second or greater. Any of the settings
can be reduced in order to get the camera operational again. The
exposure settings field will become red in order to signal that one
of the frame rate or exposure setting has to be reduced.
Problem:
Camera does not respond to light
Solution:
Please execute following steps:
Check if camera is in a “free running” mode. When done, check
with “SVCapture” program if you can read back any data from the
camera like: Type of CCD, S/N number exposure time settings and
so on. If you trigger the camera by hardware: Check if the Trigger
signal is present.
The signal swing for must be minimum 10 V (max. 25 V)
Source must provide 10 mA. Below such level the drivers in
the camera will not work.
Check also the quality and swing. If these signals are not
there or don’t have the right quality (like spikes) the cam-
era can not read out any frame or delivers distorted images.
