SVP HDR-102, Manual

Page: 184 / 237

HDR-108/HDR-104/HDR-102 Diversity Receivers
MANUAL V9.8 184
Chapter 12: Warranty
12.1 Warranty information
Under recommended use and service, all SVP Broadcast Microwave products
are warranted against defects in material and workmanship to twenty-four
(24) months from the date of original shipment.
SVP Broadcast Microwave’s obligation is limited to repairing or replacing, at
our plant, products, which prove to be defective during the warranty period.
Under no circumstances shall the warranty be transferred or assigned to any
third party unless the consent in writing has first been obtained from SVP
Broadcast Microwave. SVP Broadcast Microwave shall not be under any
liability for warranty in respect of any equipment, which shall be sold by the
Customer to any third party unless otherwise agreed in writing.
SVP Broadcast Microwave is not liable for consequential damage resulting
from the use of SVP Broadcast Microwave equipment.
12.2 Claim for damage in shipment
Your unit should be inspected and tested as soon as it is received. Claims for
damage should be filed with carrier.
12.3 Return procedures
All claims under warranty must be made promptly after occurrence of
circumstances giving rise to the claim and must be received within the
applicable warranty period by SVP Broadcast Microwave or its authorized
representative. SVP Broadcast Microwave reserves the right to reject any
warranty claim not promptly reported. After expiration of the applicable
warranty period, products are not subject to adjustment.
Before any Product is returned for repair and / or adjustment, authorization
from SVP Broadcast Microwave for the return and instructions as to how and
where the Product should be shipped must be obtained. The Product type,
serial numbers, and a full description of the circumstances giving rise to the
warranty claim should be included. Such information will help establish the
cause of failure and expedite adjustment or repair.
Important
Any Product returned without complete information will be considered not to
have met all contractual requirements. Information required includes (as a
minimum): Model Number, Serial Number, Description, Hours of Use, Type
of Failure, and Operating Conditions during failure.