20
19
Fill the bowl with your pet’s favourite food and place the unit in your pet’s normal eating spot or
somewhere they feel comfortable eating.
During this first stage of training your pet to use the Feeder,
the lid
will not close
after they have finished eating.
Remember to take your time and let your pet get used to their new bowl. Once they are
happy proceed to PART 2.
Some pets may need some time to get used to the Feeder. The training mode allows you to slowly
introduce more and more movement to the lid meaning your pet can grow in confidence using
their new bowl. This can take a little time but be patient, and do not move on to
PART 2
until your
pet seems comfortable.
1
3
2
With the lid closed press the ‘Training mode’ button ( ) once on the
rear of the Feeder. The lid will open and the rear LED will flash orange
(once every few seconds).
PART 1
-
Introducing your pet to the Feeder
4
Slowly increasing the lid movement allows your pet to get used to it in three stages. Once again,
for the best results and a happy pet, it is important to be patient and not rush this process. The
amount of time required at each stage will vary for each pet (days/weeks) but we recommend
taking a few days for each one.
Start to increase the motion of the lid by pressing the ‘Training
mode’ button ( ) once again. The lid will close a small amount
and the rear LED will flash orange twice.
Training mode (teaching your pet to use the Feeder)
PART 2
-
Increasing the lid movement
Once your pet is happy with the movement, press the ‘Training
mode’ button ( ) again. The lid will close to the next position and
the rear LED will now flash orange 3 times.
Remember to take your time. Do not proceed to the next stage until your pet is
confident with this amount of lid movement.
Again, continue to use the Feeder normally and do not proceed to the next stage
until your pet is confident with this motion.
You can end the training mode at any time by pressing and holding the ‘Training mode’ button
( ) for
5 seconds.
Allow your pet time to get used to the new lid movement.
When you need to replace their food do so as normal
- see
page 17.
After replacing the food, ensure you press the open/
close button ( ) to close the lid to its training position.
Your pet should be happy with the lid movement now so this final
stage of training has the lid closed even further. As before, press
the ‘Training mode’ button ( ) again. The lid will close to its final
position and the rear LED will now flash orange 4 times.
7
8
9
6
Once your pet is happy with this final position, press ( ) again.
The lid will close fully and the rear LED will no longer flash. The
Feeder is now sealed and in daily use mode.
If your pet appears nervous of the lid closing after they have backed away, on the Sure Petcare
app you can adjust the length of time before the lid closes.
If you need to go back a step, follow the tip above. This takes the Feeder out of training mode
and you can then start the process from the beginning.
Now when your pet eats from the bowl there will be some
movement as the lid opens fully. When they finish eating, it will
close slightly.
5
When in Training Mode, always remember to use the Open/Close button when replenishing
food to ensure the app can track what you've added.
If the Open/Close button isn't
pressed the portion indicator lights will not activate and the system won't be able to
identify you adding food.
