15
TROUBLESHOOTING
PROBLEM
The unit does not turn on
(No Power)
POSSIBLE CAUSE
Unit is not properly plugged in
SOLUTION
Make sure unit is properly plugged into a proper electrical outlet and the switch is in the ON
position.
PROBLEM
Unit emits limited steam or emits no steam
POSSIBLE CAUSE
• The water tank is empty.
• The Steam Nozzle is blocked
• The copper ball in the water tank does not reach the water
• Limescale deposit
SOLUTION
• Fill Water Tank
• Remove Mop Head and clean the nozzle
• Gently rock the mop by the handle to make sure the copper ball in the Water Tank is reaching
the water.
• Clean the limescale as per the previous instructions.
PROBLEM
Steam escapes from the connected mop parts
POSSIBLE CAUSE
• Parts are not connected properly
• There are obstructions or debris at the connection points.
