Supermicro FatTwin F610P2-RTN, User Manual

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7
Preface
Chapter 7 Troubleshooting and Support
7.1 Information Resources ........................................................................................................80
Website .............................................................................................................................80
Direct Links for the F610P2-RTN System .....................................................................80
Direct Links for General Support and Information .......................................................80
7.2 Baseboard Management Controller Interface .....................................................................81
7.3 Troubleshooting Procedures .............................................................................................82
No Power ..........................................................................................................................82
No Video ...........................................................................................................................82
System Boot Failure .........................................................................................................83
Memory Errors ..................................................................................................................83
Losing the System's Setup Configuration .........................................................................83
When the System Becomes Unstable ..............................................................................83
7.4 Crash Dump Using BMC ..................................................................................................... 85
7.5 UEFI BIOS Recovery .........................................................................................................86
Overview ...........................................................................................................................86
Recovering the UEFI BIOS Image ....................................................................................86
Recovering the Main BIOS Block with a USB Device ......................................................86
7.6 CMOS Clear ....................................................................................................................... 91
7.7 Where to Get Replacement Components .......................................................................... 92
7.8 Reporting an Issue ............................................................................................................. 92
Technical Support Procedures .......................................................................................... 92
Returning Merchandise for Service ................................................................................... 92
Vendor Support Filing System .......................................................................................... 93
7.9 Feedback ............................................................................................................................ 93
7.10 Contacting Supermicro ...................................................................................................... 94
Appendix A Standardized Warning Statements for AC Systems
Appendix B
System Specifications