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SUPERIOR

®

 B-VENT GAS FIREPLACES • MODELS SLBV-35, SLBV-40 •  CARE AND OPERATION INSTRUCTIONS

SYMPTOM

POSSIBLE CAUSES

CORRECTIVE ACTION

1.

 Nothing  happens 

when the fireplace is 

turned ON/OFF.

A.

 Remote control system is 

not functioning properly.

To use the remote control system, the wall switch plate must be set to REMOTE.
Manually operate the fireplace using the wall switch (ON/OFF).

Replace the batteries in the handheld remote and/or behind the wall switchplate. 

B.

  Unit is not receiving power.

Check/replace batteries behind the wall switchplate.
Replace unit battery backup.
Check building circuit breakers to ensure power is on to the fireplace.

C.

 Gas is not reaching the 

fireplace.

Check the gas supply and gas shutoff valves (call a service technician, if required).*

2.

 The main burner does 

not light and the igniter 

is sparking.

A.

 Gas is not reaching the  

fireplace.

Check the gas supply and gas shutoff valves (call a service technician, if required).*

B.

  Unit is not receiving power.

Replace unit battery backup.

C.

  Loose wires to the valve.

Check control compartment for any obvious loose wiring (call a service technician).

D.

  Loose wires to ignition 

module.

Check control compartment for any obvious loose wiring (call a service technician).

E.

  Air in the gas line.

Purge gas line of air (call a service technician).

3. The burner lights, then 

immediately goes out.

A.

 Gas is not reaching the 

fireplace.

Check the gas supply and gas shutoff valves (call a service technician, if required).*

B.

  Loose wires to the valve  

or ignition module.

Check the gas supply and gas shutoff valves (call a service technician, if required).*

C.

  Pilot flame is not  engulfing 

the sensor.

Call a service technician.

D.

  Obstructed vent system.

Call a service technician.

4.

 Soot is present on the 

glass and panels.

A.

  Initial fireplace operation.

A white film may develop on the glass during the first few fires as part of the burn-in 

process. 

The first few times you use the fireplace, clean the glass after each use (

AFTER 

THE GLASS HAS COMPLETELY COOLED

); otherwise, the white film will bake onto the 

glass and become difficult to remove.

See glass cleaning instructions in the MAINTENANCE section of this manual.

B.

  Excessive flame impingement 

on panels and fireplace 

ceiling.

Properly position the media as detailed in the instructions provided with the Media Kit.

C.

  Improper air shutter opening. Open the air shutter by adjusting the air shutter adjustment lever according to the 

instructions in this manual.

D.

  Improper vent restrictor 

setting.

Open the air shutter by adjusting the air shutter adjustment lever according to the 

instructions in this manual.

5.

 Poor flame and/or 

blue flame.

A.    Door 

seal is not properly 

aligned,  causing  gaps  and 

 

air leaks.

Remove and realign the door so the gasket seal is fully engaged around the door frame.

*The unit may have multiple gas supply shutoffs (the main gas supply valve in the house, the gas supply valve in the fireplace control 

compartment, and/or an additional shutoff valve near the fireplace).

TROUBLESHOOTING GUIDE: ELECTRONIC GAS CONTROL SYSTEM

NOTE: Before troubleshooting the gas control system, Ensure external gas shut off valve, located at gas supply inlet, (and wall switch, 

if applicable), is in the “ON” position.

Important: Valve system troubleshooting should only be accomplished by a qualified service technician.

TROUBLESHOOTING GUIDE: MILLIVOLT GAS CONTROL SYSTEM

NOTE: Before troubleshooting the gas control system, Ensure external gas shut off valve, located at gas supply inlet, (and wall switch, 

if applicable), is in the “ON” position.

Important: Valve system troubleshooting should only be accomplished by a qualified service technician.

Summary of Contents for SLBV 35

Page 1: ...r other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phon...

Page 2: ...ting Flame Height 9 Controls for Optional Outside Combustion Air Kit 9 Maintenance Instructions 10 Removing and Installing the Glass Enclosure Panel 11 Installing Volcanic Stone Glowing Embers Rockwoo...

Page 3: ...ction Informations importantes relatives la s curit page 4 Toutes les parties de votre foyer Lennox Hearth Products deviennent EXTR MEMENT CHAUDES Instale una malla o barrera f sica para evitar el con...

Page 4: ...t subir des br lures s ils viennent en contact avec la surface chaude Il est recommand d installer une barri re physique si des personnes risques habitent la maison Pour emp cher l acc s un foyer ou u...

Page 5: ...a encendi ndola y apag ndola Limpie bien la placa del interruptor de pared para quitar el polvo y aceite Pegue la etiqueta en la superficie de la placa del interruptor que controla la chimenea Figura...

Page 6: ...l in these appliances This appliance is only for use with the type of gas indicated on rating plate This appliance is not convertible for use with other gases unless a certified kit is used These appl...

Page 7: ...ble 4 For elevations above 4500 feet contact your gas supplier or a qualified service technician Deration At higher elevations the amount of BTU fuel value delivered must be reduced by either using ga...

Page 8: ...gure 1 Gas Controls Control Compartment Access Fireplace gas controls are located in the lower control compartment under the firebox see Figure 1 Remove the control compartment door to access the cont...

Page 9: ...Valve Hi Lo Flame Control Knob Yellow Ground Wire from DFC Wire Harness Appliance Controls Operation of millivolt and electronic gas control systems differs Before lighting and operating your applianc...

Page 10: ...fied service techni cian inspection should include ensuring that exhaust or intake passages are unobstructed and vent components are properly assembled and not damaged Homeowner must contact a qualifi...

Page 11: ...e only when the glass enclosure panel is installed Do NOT remove the glass enclosure panel un less necessary e g to gain access to compo nents within the firebox or to clean the glass Removing the Gla...

Page 12: ...de CO a colorless odorless toxic gas Separate the Embers rockwool into pieces about the size of a quarter Figure 8 Keep the pieces fluffed up not matted Distribute these pieces over the surface of the...

Page 13: ...s and the right front log over the right front brackets 2 1 Step 3 1 Right Front Log Nub 2 Position on the left rear log brackets 3 Step 4 Align the hole at the bottom of log 4 over the nub of log 2 a...

Page 14: ...ogs should be placed in the order shown Position the rear log on the brackets at the rear of the firebox with the log s notches directly over the brackets Proper log and twig placement is critical to...

Page 15: ...warm yellowish orange flame with an orange body that does not soot the shutter opening must be adjusted between these two extremes Air Shutter Adjustment Guidelines If there is smoke or soot present f...

Page 16: ...BLY 3 8 Min 9 mm Igniter Rod Pilot Hood Proper Pilot Flame Appearance Figure 14 1 Locateadjustmentrodandadjustairshutter to the standard setting as shown in Figure 13 adjustment rod is located in the...

Page 17: ...ation If during appliance operation the flame goes out independently of the burner ON OFF switch the safety limit switch may have tripped Some causes for a tripped safety limit switch include the foll...

Page 18: ...______________________________ Serial Number_________________________________________________________ Date Installed__________________________________________________________ Gas Type Used____________...

Page 19: ...POWER ADAPTOR HOT NEUTRAL OPTIONAL GROUND BATTERY HOLDER DFC WIRE HARNESS SPARK WIRE CABLE PILOT GROUND WIRE PILOT SENSOR CABLE HOOD IGNITER ROD FLAME SENSOR PILOT TUBE OPTIONAL CPI SWITCH OFF O INTER...

Page 20: ...temp in F or C Flame icon and low battery indicator Includes batteries Wall clip included Receiver may be wall mounted or placed in the control compartment Includes white face plate Flame icon Low ba...

Page 21: ...aces Touch Up Paint Kit all models Cat No ModelNo Description 90L73 FTPK B Touch Up Paint Black PA I N T Firebox Liner Kits Cat No ModelNo Description H8083 BLPKB 35TB 35 Buff Traditional H8085 BLPKB...

Page 22: ...eps 5 through 9 If knob does not pop up when released stop and immediately call your service technician or gas supplier LIGHTING INSTRUCTIONS TO TURN OFF GAS TO APPLIANCE If the pilot will not stay li...

Page 23: ...le bouton et il sortira subitement La veilleuse devrait rester allum e Si elle s teint r p tez les tapes 5 8 inclusivement Si la manette ne se soul ve pas d elle m me lorsqu on la rel che arr ter et a...

Page 24: ...ire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and...

Page 25: ...oir une batterie de secours installer les batteries au besoin 8 Placez l interrupteur du r cepteur en position REMOTE ou l interrupteur mural en position ON 9 Si applicable Appuyez sur le bouton ON OF...

Page 26: ...m being exposed to cold weather Also inspect wall straps or plumbers s tape to ensure it is secure and in place Appliance Checkout Qualified Service Technician Perform the appropriate appliance checko...

Page 27: ...witchisusedforburner operation if the standard burner OFF ONswitchisstillinstalledon applianceitmustbeinthe OFF position Optional remote switch kits wall switch timer or remote control A Wallswitchorw...

Page 28: ...s call a service technician if required C Pilot flame is not engulfing the sensor Call a service technician D Obstructed vent system Call a service technician 4 Soot is present on the glass and panels...

Page 29: ...H7718 1 7 Orifice Main Burner Natural Gas H1236 1 99K75 1 Orifice Main Burner Propane Gas 62L37 1 19L52 1 8 Bag of Glowing Embers Rockwool 88L53 1 88L53 1 Bag of Decorative Volcanic Stone 80L42 1 80L...

Page 30: ...eplace code information LENNOX the LENNOX design DAVE LENNOX the image of DAVE LENNOX and other related LENNOXmarksareregisteredorcommonlawtrademarksofLennoxIndustriesInc andareused with permission Pr...

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