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www.SuperaCo.com

 

 

LIMITED WARRANTY 

 
 

SUPERA COUNTERTOP COOKING EQUIPMENT MODELS: 

Meat Grinders:  

[MGD10-1, MGD15-1]

 

  

Claims:

 All claims for parts or labor must be made directly through 

SUPERA, LLC

. All claims should include: model number of the unit, 

the serial number of the unit, proof of purchase, date of installation, and all pertinent information supporting the alleged defect. Failure 
to comply with warranty policies will result in voiding claims. Any service provided without authorization from Supera, LLC will not be 
covered by Supera, LLC. 

 
One-Year Parts & Labor Warranty:

 

SUPERA, LLC

 warrants to the original purchaser of new equipment that said equipment, when 

installed in accordance with our instructions within North America and subjected to normal use, is free from defects in material or 
workmanship for one year. Warranty includes onsite service calls within 60 miles of an authorized service company. End user is 
responsible for all extra travel and mileage at prevailing rates and for original call to Supera expressing need for warranty service. Any 
service provided without authorization from Supera, LLC will not be covered by Supera, LLC. 
 

EXCLUSIONS

: Example of items not covered under warranty, but not limited to only these items: 

1) Acts of God, fire, water damage, burglary, accident, theft 
2) Freight damage 
3) Improper installation or alteration of equipment 
4) Use of generic or after market parts. 
5) Repairs made by anyone other than a 

SUPERA 

designated servicer 

6) Lubrication 
7) Expendable wear parts, adjustable feet, blown fuses, lamps, etc 
8) Cleaning of equipment 
9) Misuse or abuse 

 
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED. 

SUPERA

  EXPRESSLY 

DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A 
PARTICULAR PURPOSE. SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS. 
 

SUPERA’S OBLIGATIONS:

  SUPERA’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO 

REPAIRING AND REPLACING EQUIPMENT WHICH PROVES TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE 
APPLICABLE WARRANTY PERIOD.  
 
All repairs pursuant to this Warranty will be performed by an Authorized Designated 

SUPERA

 Service Location during normal working 

hours. This warranty does not cover services performed at overtime or premium labor rates. End user is responsible for the difference 
between normal service rates and premium service rates. This warranty does not cover any service technician errors.  IN NO EVENT 
SHALL 

SUPERA

  BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY, 

INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY, PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER 
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN NEGLIGENCE, WARRANTY, STRICT 
LIABILITY, OR OTHERWISE. 
 
This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees. Installation in a 
residential application will void all warranties. 
 

Warranty does not cover product failures caused by:

 failure to maintain, neglect, abuse, damage due to excess water, fire, normal 

wear, improper set up and use. Periodic maintenance is not covered. Warranty does not cover service requests for free replacement 
and/or recall parts. 
 
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND 
SELLER. 

SUPERA 

NEITHER ASSUMES NOR AUTHORIZES ANY PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR 

LIABILITY IN CONNECTION WITH SAID EQUIPMENT. 

 

Not Covered Under This Warranty: SUPERA, 

LLCʼs 

sole obligation under this warranty is limited to either repair or replacement of parts, subject to 

the additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by 
this warranty. Warranty does not cover service requests for free replacement and/or recall parts.

 

 

SUPERA, LLC HAS FINAL DESCRETION ON ALL WARRANTY REQUESTS.

 

NO CONSEQUENTIAL DAMAGES. 

SUPERA, LLC

 IS NOT RESPONSIBLE FOR ECONOMIC 

LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES, SERVICE TECHNICAN ERRORS, OR 
DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE. WARRANTY 
IS NOT TRANSFERABLE, This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR 
TRANSFER SHALL VOID THE WARRANNTIES HEREIN AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF 
MERCHANTABILITY OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER THE WARRANTY PACKET PROVIDED WITH THE UNIT. ALTERATION, 
NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FOOD, ACTS OF GOD. SUPERA, LLC is not responsible for the repair 

© Supera 2014 

 

Version 5 | May 2014 

Summary of Contents for MGD10-1

Page 1: ...g your Supera unit Please read this manual thoroughly prior to equipment set up operation and maintenance Failure to comply with regular maintenance guidelines outlined in this manual may void the warranty MGD10 1 MGD15 1 MEAT GRINDERS INSTRUCTION MANUAL ...

Page 2: ... Hopper Plate on Head and fix into position then set unit on a firm surface Mincing Meat 1 Ensure the switch is off before plugging in 2 Plug the power cord into the appropriately rated outlet 3 Before use wash all parts excluding those that do not touch food in warm soapy water 4 Cut all food into pieces so that they fit easily into plate opening 5 Switch the unit on 6 Feed food product into plate u...

Page 3: ...o reset 3 Turn switch to reverse to clear jamming of bone or other materials 4 Reverse operation will continue for as long as reverse is held down TROUBLESHOOTING If the minced meat is not discharged smoothly or appears to be in the form of paste see the following PROBLEM Screw cap is tightened too much thus cutting blade does not contact properly with the cutting plate SOLUTION Re adjust it PROBL...

Page 4: ... for the Meat Grinders 1 2 3 4 5 6 7 9 8 Reference Number Part Number Description 1 MG1 1 Switch 2 MG1 2 Hopper Plate 3 MG1 3 Locking Knob 4 MG1 4 Head 5 MG1 5 Feed Screw 6 MG1 6 Grinder Knife 7 MG1 7 Grinder plate 12 Coarse 8 MG1 8 Grinder plate 12 Medium 9 MG1 9 Screw Cap MGD10 1 ...

Page 5: ...5 6 7 8 9 10 11 3 Reference Number Part Number Description 1 MG15 1 Switch 2 MG15 2 Locking Knob 3 MG15 3 Hopper Bracket 4 MG15 4 Hopper Plate 5 MG15 5 Head 6 MG15 6 Feed Screw 7 MG15 7 Cutting Knife 8 MG15 8 Grinder Plate Coarse 9 MG15 9 Grinder Plate Medium 10 MG15 10 Screw Cap 11 MG15 11 Food Pusher MGD15 1 ...

Page 6: ...es End user is responsible for the difference between normal service rates and premium service rates This warranty does not cover any service technician errors IN NO EVENT SHALL SUPERA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY INCLUDING WITHOUT LIMITATION LOSS OF PROPERTY PERSONAL INJURY LOSS OF BUSINESS OR PROFITS OR OTHER ECONOMIC LOSSES OR STATUTORY OR EXEMPL...

Page 7: ...R WARRANTY AND THE ADDITIONAL THREE 3 YEAR COMPRESSOR WARRANTY AS DESCRIBED ABOVE THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF Outside U S and Canada this warranty does not apply and SUPERA LLC is not responsible for...

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