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A. WHO GIVES THIS WARRANTY? 

SunSetter Products, 184 Charles Street, Malden, MA 

02148. 

B. WHO IS ENTITLED TO THIS WARRANTY? 

This Warranty applies only to the original purchaser 

who paid for the product and may not be assigned 

or transferred to subsequent owners. This Warranty 

applies only to products purchased and installed in 

the US. 

C. WHAT ARE THE RESPONSIBILITIES OF SUNSETTER 

PRODUCTS UNDER THIS WARRANTY? 

Subject to the terms and conditions set forth herein, 

SunSetter Products will furnish replacements for 

parts found by SunSetter Products to be defective in 

design, manufacture or assembly, under each specific 

component or product warranty as set forth below. 

D. WHAT ARE THE RESPONSIBILITIES OF THE 

ORIGINAL PURCHASER UNDER THE WARRANTY? 
1.

 Before any claims may be made under this 

Warranty, the original purchaser must have paid in 

full for the product covered under the Warranty, 

according to the terms and conditions of the pay-

plan defined in the original order. 

IF THE PURCHASER 

HAS FAILED TO MAKE FULL PAYMENTS ACCORDING 

TO THE SPECIFIC PAY PLAN FOR THE PRODUCT, 

THIS WARRANTY SHALL BE NULLIFIED AND 

SUNSETTER PRODUCTS SHALL BE RELIEVED FROM 

ANY RESPONSIBILITY  OR LIABILITY UNDER THIS 

WARRANTY. 

 The purchaser agrees and acknowledges 

that this Warranty agreement constitutes an 

executory contract. 

2.

 The purchaser must use care in installation, 

maintenance, operation, use, and storage of the 

product in accordance with the instructions contained 

in the owner’s manual. 

ANY FAILURE TO INSTALL, 

MAINTAIN, OPERATE, USE AND STORE THE PRODUCT 

IN ACCORDANCE WITH THE INSTRUCTIONS 

CONTAINED IN THE OWNER’S MANUAL WILL 

NULLIFY THIS WARRANTY AND RELIEVE SUNSETTER 

PRODUCTS FROM ANY RESPONSIBILITY OR LIABILITY 

UNDER THIS WARRANTY.

 

3.

 Promptly notify SunSetter Products of any claims. 

4.

 The purchaser may be required to provide a 

photograph of any defective parts. The purchaser 

may also be required to pay a deposit until the 

defective parts are returned to SunSetter Products 

for inspection. The purchaser must obtain a Return 

Authorization form from SunSetter Products’ 

customer service department prior to the return 

of any merchandise and after having received such 

authorization, return the part or product, freight 

prepaid, to SunSetter Products. 

E. WHAT IS COVERED UNDER THIS WARRANTY? 
1.

 The following components of the SunSetter 

Lateral Arm Awning and its accessories (defined as 

accessories attached to the awning) are covered 

under this Warranty, subject to the limitations set 

forth below. These components have a five (5) year 

limited (prorated) warranty, against manufacturer’s 

defects as outlined below: 

(a)

 Should the purchaser promptly notify SunSetter 

Products of such defects within one year (12 months) 

from the date of the original purchase, the defective 

component will be replaced at no charge.  

(b)

 After one year but within five years (60 months) 

from the date of the original purchase, a defective 

component will be replaced upon the purchaser’s 

payment of 1/60th of the full retail cost of the 

component for each month of use prior to the claim. 

2. Covered Components:

 

STRUCTURAL SUPPORTS

, which include the Lateral 

Arms, the Square Bar, the Front Bar and all other 

attached supports are warranted not to fail for five 

(5) years provided that the components are not 

subjected to excessive winds or water pooling on the 

Fabric. 

ROLLER BAR

 is warranted for five (5) years against 

any and all damage including cracking and permanent 

bowing that would affect the performance of the 

Awning, provided that the Awning is not subjected to 

excessive winds or water pooling on the fabric. 

FABRIC

 is warranted for five (5) years against: 

(a)

 Excessive fading under normal conditions if 

maintained, operated, used, and stored in accordance 

with the instructions contained in the Owner’s 

Manual & Installation Instructions. 

5-Year Limited Warranty-Awning and Accessories 

VISTA and Motorized Models Only  

Summary of Contents for Motorized PRO

Page 1: ...call Toll Free 800 670 7071 Fax 877 224 4944 OWNER S MANUAL INSTALLATION INSTRUCTIONS Do Not Discard Retain for Future Reference VISTA Awnings Motorized Awnings Motorized PRO Awnings WARNING FAILURE...

Page 2: ...wall as possible with a recommended mounting height of 9 If your Awning is a motorized model your electrical cord will allow you 18 to reach your GFI outlet and you will find your Remote Transmitter...

Page 3: ...r Proper Operation Page 14 The Multi Channel Remote Transmitter Page 15 General Care and Maintenance of your Awning Page 16 Care and Maintenance SunSetter Woven Acrylic Fabric Page 17 Care and Mainten...

Page 4: ...Chart on Page 10 to determine how much help is needed to safely lift the Awning into the wall or soffit Brackets Awning Middle Point Awning Left End 1 Note This figure shows Awning with Motor install...

Page 5: ...ft Roller Bracket Left Lateral Arm Bracket Bracket 2 Awning Left End 1 3 4 Awning Right End 5 Figure 1b Bracket Locations for 10 13 Wide Awnings Left Arm Clamp Right Lateral Arm Right Arm Clamp Awning...

Page 6: ...cation c Location a Location e Center Support 18 19 20 Awnings with Acrylic Fabric only Brackets Location g 1 5 Motor or Gear Assembly 2 3 4 Figure 1c Bracket Locations for 14 16 Wide Awnings Left Arm...

Page 7: ...Flat Washer for each Wall Bracket use 4 Lag Screw in top Bracket hole One 5 Lag Screw and Flat Washer for each Wall Bracket use 5 Lag Screw in bottom Bracket hole One Retaining Bolt Set for each Wall...

Page 8: ...of the 4 Masonry Bolts with 5 Masonry Bolts Use 5 Masonry Bolt in bottom XL Bracket hole Wall Mount for Remote Transmitter Qty 1 THREADED ANCHOR PLASTIC ANCHOR SCREW WALL POST MultiChannel Remote Tra...

Page 9: ...ight section below and proceed directly to Soffit Mount Installation Mounting Line on Page 11 For Wall Mount Only continue below Standard Wall Brackets 1 2 Use 4 Lag Screw in Top and Bottom Holes of B...

Page 10: ...unobstructed area along the whole length of the Awning for XL Wall Brackets with a Hood See Figure 2 under Standard Projection Wall Mount or XL Projection Wall Mount whichever is appropriate for your...

Page 11: ...to the location of the center of the studs Mark the centers of each stud on which a Bracket will be installed with a 7 vertical line CAUTION PROPER LOCATION OF THE BRACKETS IS THE MOST IMPORTANT ASPEC...

Page 12: ...from end 4 from right arm clamp N A N A N A N A N A 5 from end 5 from end 5 from end 5 from end 5 from end 5 from end 5 from end 10 Position the Bracket on the wall centered over the vertical line wi...

Page 13: ...ing Weight Chart Size Vista Motorized Motorized XL PRO PRO XL 8 10 11 12 13 14 15 16 17 18 19 20 65 lbs 80 lbs 85 lbs 90 lbs 95 lbs 100 lbs 105 lbs 110 lbs 115 lbs 120 lbs n a n a 70 lbs 85 lbs 90 lbs...

Page 14: ...located CAUTION PROPER LOCATION OF THE BRACKETS IS THE MOST IMPORTANT ASPECT OF THE AWNING MOUNTING IT IS CRITICAL THAT YOU FASTEN BOTH LAG SCREWS IN EACH MOUNTING BRACKET TO THE RAFTERS OR OTHER MAJ...

Page 15: ...the Flat Washer provided under the head of the Screw Make sure not to overtighten the Lag Screws doing so may split the wood framing or weaken the Screw See Figure 11 WARNING FAILURE TO PROPERLY AND S...

Page 16: ...upport Note For Motorized Awnings Do not plug the power cord into the outdoor GFI outlet yet WARNING BEFORE REMOVING THE PLASTIC SAFETY SLEEVES MAKE SURE NO LADDER PERSON OR OBJECT IS IN FRONT OF THE...

Page 17: ...he supplied hardware if needed CAUTION Do not permit the hand held Remote Transmitter to get wet as this can affect its proper operation It is recommended to install the Wall Holder inside the house N...

Page 18: ...a Channel that controls your Awning s Motor a Select the Channel you wish to keep controlling your Awning s Motor or LEDs b Press and Hold the Programming Button in the back of the Remote until the Aw...

Page 19: ...OSES KEEP CHILDREN AWAY FROM ANY MOVING PARTS OF THE AWNING AS IT OPERATES FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY CAUTION Never attempt to hang items from any part of the Awning except those...

Page 20: ...ay remove part of the water repellency of the Fabric Therefore if water repellency is important the Fabric afterwards should receive an application of any air curing fluorocarbon water repellent treat...

Page 21: ...ord is Plugged In To prevent water from entering the GFI Wall Outlet it is recommended that a Drip Loop be formed at the end of the Power Cord as shown in Figure 22 Additionally it is recommended that...

Page 22: ...or Valance or Fabric gathers more to one side telescoping fabric on the Roller Bar as the Awning retracts or Fabric is not centered on the Roller Bar or the Front Bar This procedure works best with h...

Page 23: ...Open or Close stop limits of the motor Appendix A requires the Awning stop on its own at the setting to be changed If the Awning cannot reach the Open limit due to an obstruction such as a tree or str...

Page 24: ...tle bit 5 TEST for proper operation Section B 1 Press and Hold the CLOSE and OPEN buttons together on the Remote Transmitter 2 Hold until Motor jogs or moves 3 Perform Steps 9 18 in Appendix D on Page...

Page 25: ...Closed position and let it stop on its own 2 Press and Hold the OPEN and CLOSE buttons simultaneously until the Awning moves a little bit or jogs back and forth then release the buttons 3 Adjust the...

Page 26: ...gure 27 Insert B Note Adjust each Lateral Arm one at a time until both are at the desired height and the Front Bar is level Note Depending on the Awning size and model the weight of the Front Bar vari...

Page 27: ...tempt to raise the pitch beyond the physical limits observed in Pitch Channel 1 and 2 as shown above Doing so could damage the Arm Clamp Figure 27 Insert A Plastic Cover on Arm Clamp Align plastic gui...

Page 28: ...am of water 5 Continue to hold the end of the hose head high and have your helper turn the water OFF Leave the hose connected to the faucet 6 Place the end of the hose over the front of the awning and...

Page 29: ...and forth several seconds apart Note A single jog is defined as a quick two direction movement of the motor 8 Press and Hold the CLOSE and OPEN buttons together release when the Awning jogs Note The...

Page 30: ...to the Crank Loop on the Front Bar see Figure A Turn the Crank Wand counter clockwise to unroll the Weatherbreaker see Figure B to the desired position To close turn the Crank Wand clockwise to roll u...

Page 31: ...7 16 socket or wrench check that the 2 bolts that secure the Motor to the Roller Bracket are tight See Figure 29 6 While your Helper keeps the Awning in the Mounting Brackets carefully remove the Ret...

Page 32: ...See Figure 30 b If the Fabric is loose or sagging see Figure 31 push the CLOSE button on your Remote Transmitter or use the manual hand Crank Wand to fully close the Awning and wrap the Fabric tightly...

Page 33: ...30 A Place for Your Notes...

Page 34: ...any defective parts The purchaser may also be required to pay a deposit until the defective parts are returned to SunSetter Products for inspection The purchaser must obtain a Return Authorization fo...

Page 35: ...s joists headers or other structural members Any failure or damage that results from the Awning falling from its installed position is not covered by this Warranty 4 Labor charges connected with insta...

Page 36: ...ess Wind Sensor If Purchased Installed and Tested to Retract Awning when Front Bar is lifted and dropped repeatedly 10 Review 5 Year Limited Warranty See Pages 31 and 32 11 All Weather Warranty Covers...

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