Sunset Healthcare NEB401, Instruction Manual

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Table 2 Troubleshooting
* If you have already tried the above solutions and the device still cannot nebulize normally, we
suggest you to contact your place of purchase.
Unsure which
medicine is suitable
for nebulization
Water buildup in
mouthpiece
obstructs mist
Indicator light
is blue
Condensation
Remove the mouthpiece and pour
out all liquid.
Single patient use
It is necessary to avoid
cross infection.
Everyone must use their
Accessories only by themselves.
Liquid medicine in
the Medicine Cup
is leaking
Medicine Cup is broken or
plastic is worn out.
Replace with new Medicine Cup.
Noise becomes
louder towards end
of nebulization cycle
The mesh plate vibrates
without load while the
liquid is running out.
Normal phenomenon.
Can not turn on/off
the device
1. The lithium battery has not
been charged sufficiently.
2. The device gets stuck.
1. Recharge battery before using.
2. Press the reset button beside the
USB interface on the bottom of the
unit with a small pointed object.
The device can not
turn off by itself
when the drug is
exhausted
1. Some foam produced by drug
is left in the cup.
2. Medicine Cup failure.
3. There is drug/water left or
stains on the electrode.
1. Press the Power button and clear
the bubble.
2. Please contact the authorized
service center or manufacturer.
3. Press the Power button and clear
the electrode.
Consult your doctor.
The battery is low. Recharge battery before using.
Only use under guidance of
doctor's prescription.
The device is on
but weak
1. Recharge the battery before use
2. Clean the device by adding water to
the Medicine Cup, press the power
button for 3 seconds, then let the
self-cleaning cycle run until complete.
3. The liquid medicine is unfit for this
equipment, please consult a doctor.
4. Please contact the authorized service
center or manufacturer
5. Clean the contact points before use
PROBLEM
No mist
CAUSE SOLUTION
1. The battery is very low
2. The equipment is damaged
3. There are stains on metal
contact points of nebulizer in
contact with the Medicine Cup
1. The device and Medicine Cup
are not correctly assembled.
2. The drug produces too much
foam.
3. The mesh plate is clogging.
4. The equipment is damaged.
1. Battery has low electricity.
2. The mesh plate is clogging.
3. The medicine is not fit for this
nebulizer.
4. The mesh plate in the
Medicine Cup is damaged.
5 .The metal contacting point
between Medicine Cup and
main unit is not clean.
1. Correct the device by pressing back
button, releasing, and introduce the
Medicine Cup once again until you
hear a "click".
2. Shake the device slightly or stand
the device for a while until the
foam disappears and then restart
the nebulizer manually.
3. Clean the device by adding water to
the Medicine Cup, press the power
button for 3 seconds, then let the
self-cleaning cycle run until
complete.
4. Contact your place of purchase.
1. Recharge the battery before use
2. Contact your place of purchase
3. Clean the metal contact points of
nebulizer and try again
PROBLEM CAUSE SOLUTION
20 21
Chapter 6 Troubleshooting
Cannot turn on