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Sunrise Medical TROPHY 20, Service Manual

The Handicare TROPHY 20 user manual is available for free download at manualshive.com. This comprehensive manual provides step-by-step instructions for operating and maintaining your Handicare TROPHY 20, ensuring optimal performance and user satisfaction. Get your manual now and unlock the full potential of this exceptional product.

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Trophy 20

88   |   Troubleshooting 

8

1805

Salty 

fi

 nger ref error

Possible controller trip

8

1b20

Both clamps measuring current

Possible controller trip

8

2102

Progres counter error

Possible controller trip

8

2d01

Front end spec change trip

Possible controller trip

8

3100

Battery bridge difference error 1

Possible controller trip

8

3102

Temperature settings incorrect

Possible controller trip

8

3210

No internal timers

Possible controller trip

8

3211

Internal timer out of range

Possible controller trip

8

3212

Atod readings not 

fi

 nished before next read

Possible controller trip

8

3213

Unknown mux channel

Possible controller trip

8

3600

Hardware error

Possible controller trip

8

3601

Test trip latch 1

Possible controller trip

8

3602

Test trip latch 2

Possible controller trip

8

3603

Test trip latch 3

Possible controller trip

8

3608

Test trip latch 8

Possible controller trip

8

3609

Test trip latch 9

Possible controller trip

8

360a

Test trip latch 10

Possible controller trip

8

360b

Test trip latch 11

Possible controller trip

8

360c

Test trip latch 12

Possible controller trip

8

360d

Test trip latch 13

Possible controller trip

8

360e

Test trip latch 14

Possible controller trip

8

4401

Generic ctrl error

Possible controller trip

9

1500

Brake fault 1

Solenoid brake fault

9

1502

Brake over current error

Solenoid brake fault

10

1600

High battery error

High battery voltage

Summary of Contents for TROPHY 20

Page 1: ...TROPHY 20 SERVICE MANUAL EN VERSION 1 2016 ...

Page 2: ...Trophy 20 2 ...

Page 3: ... reserves the right to changes and modifications The information provided is valid for the product in its standard version Sunrise Medical HCM cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration The available information has been prepared with all possible diligence but Sunrise Medical HCM cannot be held liable for possib...

Page 4: ...Trophy 20 4 ...

Page 5: ...ted circuit board and throttle control for original electronics ID no PBxxxxx only 20 05b Console printed circuit board and throttle control for advanced electronics ID no QBxxxxx onwards 22 06a Wiring electronics and batteries for original electronics ID no PBxxxxx only 24 06b Wiring electronics and batteries for advanced electronics ID no QBxxxxx onwards 25 07 Seat and seat post 26 08 Covers Tro...

Page 6: ...d standards 89 7 2 Technical specifications 89 7 3 Driving programs 90 7 4 Controller settings PG Drives 91 7 5 Data sheet 95 7 6 Electrical diagram Trophy 20 96 7 7 Service information transaxles 98 8 Warranty 99 8 1 Definitions of terms 99 8 2 Warranty period table 99 ...

Page 7: ...n is provided on the identification plate See Identification of the product Available documentation The following technical documentation is available required to service this scooter User manual Service manual Service and technical support For information concerning specific settings maintenance or repair works please contact the Sunrise Medical HCM Customer Service department They are always pre...

Page 8: ...rning Warnings for the user of this manual to prevent personal in jury Not following these instructions may result in physical injury damage to the product or damage to the environment Reference symbol When necessary this service manual refers to other manuals as shown below Battery charger refers to the user manual of the battery charger Scooter refers to the general user manual of the Trophy 20 ...

Page 9: ... and other sources may have an influence on the scooter It cannot be excluded that the scooter will interfere with the electromagnetic fields of for example shop doors burglar alarm systems and or garage door openers In the unlikely event that such problems do occur you are requested to notify your dealer immediately Powered wheelchairs and scooters can be affected by sources of radio waves such a...

Page 10: ...er can not be pushed 2 FREEWHEEL NEUTRAL mode Lever lowest position Motor brake not applied Scooter can be pushed manually when electronics are off B Identification plate A Model B Year of manufacture C ID number D Usage indoor outdoor or both E Maximum load in kg F Manufactures address C Instruction for transportation Scooter Warning The scooter is not intended to be used as seat in motor vehicle...

Page 11: ...ools for the adjustment s described Make sure that the hexagon of the spanner is attached securely to the hexagon of the fastening article This prevents the rotation of hexagons of fastening articles and spanners that may affect proper adjustment The following tools are needed for various electronic settings Quantity Description Function 1 PG pc programmer B version Adaptation of the drive program...

Page 12: ...art concerned cannot be purchased separately The part concerned is part of the assembly shown This assembly must be ordered as one piece It has to be replaced in its entirety Boxed position numbers refer to the relevant drawing Order address Please mail or fax your orders to your supplier Service technicians Repairs may only be carried out by trained and authorised service technicians During the e...

Page 13: ... 18 05a Console printed circuit board and throttle control for original electronics ID no PBxxxxx only 20 05b Console printed circuit board and throttle control for advanced electronics ID no QBxxxxx onwards 22 06a Wiring electronics and batteries for original electronics ID no PBxxxxx only 24 06b Wiring electronics and batteries for advanced electronics ID no QBxxxxx onwards 25 07 Seat and seat p...

Page 14: ...2 7 1 9003444 Mounting bracket front cover 8 8 9005689 Cable clip 9 1 1001796 Retaining ring 20mm 10 1 9004153 Front fork 11 2 00000 2003 Washer flat M8 12 1 00000 1702 Lock nut M8 13 1 9002166 Hexagon bolt M8x150 st10 9 14 15 16 1 9004159 Front wheel 3W 15 1 1015118 Inner tube 12 1 2 x 2 1 4 16 1 1015113 Outer tyre 12 1 2 x 2 1 4 black block profile 17 1 9007273 Bracket bumper 3W right 18 1 90072...

Page 15: ...0 4 1002242 Hexagon head cap screwM10x40 11 4 00000 1703 Lock nut M10 12 13 2 1012525 Assy Shock absorber front 4W 13 4 1002840 Skiffy fixation ring ø10mm 14 1 9003444 Mounting bracket front cover 15 2 9006079 Washer flat M4x20x1 2 16 2 9005928 Hexagon bolt M4x12 17 18 1 9003392 Frame with ball head bearings 4W 18 2 9000493 Ball head bearing 6004 2NSE 19 8 9005689 Cable clip 20 4 00000 1702 Lock n...

Page 16: ...ssure 3 5 Bar 8a 1 9004143 Drum brake right 8b 1 9005853 Drumbrake left 9 1 9000642 Speed sensor magnet 10 1 9006080 Hexagon head cap screwM5x25 11 1 1012104 Motor brake 12 1 1012106 Free wheel lever 13 1 1012313 Carbon brushes with covers set of 4 14a 1 1012529 Assy Transaxle Alpine for S Drive 120A 12 km h 14b 1 1012530 Assy Transaxle std 12 km h 15 4 00000 1703 Lock nut M10 16 2 1012124 Key for...

Page 17: ... mounting bracket left 27 4 00000 4307 Hexagon bolt M6x12 28 1 9003417 Rear frame 29 2 00000 2003 Washer flat M8 30 2 00000 1702 Lock nut M8 31 2 9002341 Button head screw M8x30 32 1 1015292 P clip 6 mm black for advanced electronics ID no QBxxxxx onwards 33 1 9006240 Taptite M5x10 hex head flange for advanced electronics ID no QBxxxxx onwards 32 33 1 1015554 P clip 6 mm service set 10 pieces for ...

Page 18: ...m 8 2 00000 4307 Hexagon bolt M6x12 9 2 00000 2202 Spring washer M6 10 1 1015387 Mounting bracket for mirrors 11a 1 1009250 Mirror left 11b 1 1009251 Mirror right 12 2 00000 2203 Spring washer M8 13 2 00000 1502 Hexagon nut M8 14 1 9004126 Cover plate steering adjustment 15 2 9002792 Screw Ejot K30x6 16 1 1012531 Assy Tiller bearing 17 1 9004169 Cylinder steering column 18 4 9004174 Bush bearing t...

Page 19: ...006559 Gas spring actuator cable 30 1 9005607 Spiral pin heavy duty 6x32 31 1 9004175 Steering column adjustment tube 32 1 00000 2203 Spring washer M8 33 1 00000 4041 Hexagon head cap screwM8x55 34 1 9004190 Spacer 35 1 9004191 Handle steering adjustment 36 1 9004185 Steering wheel see 05a and 05b 37 1 9006418 Cover mirror bracket 10 37 1 1015387 Mirror interface and cover for original electronics...

Page 20: ...M5x10 14 1 9005810 Ignition key 15 1 9006111 Ignition switch for original electronics ID no PBxxxxx only 16 2 9004303 Cover for indicator switch 17 2 9006106 Indicator switch for original electronics ID no PBxxxxx only 18 1 9004302 Steering wheel cover bottom 19 1 9004301 Steering wheel cover top 20 1 9005802 Srew Ejot K40x12 21a 1 9007303 Rear cover steering column 21b 1 9006167 Rear cover steeri...

Page 21: ... no PBxxxxx only Pos Qty Article number Description 30 1 1015179 Tiller PCB for original electronics ID no PBxxxxx only 31 1 9007223 Console bottom 32 4 9005802 Srew Ejot K40x12 33 2 00000 3200 Recessed buttonhead screw M5x12 34 1 9004641 Throttle harness 35 5 1015323 Cable clips set 25 36 2 9002104 Spacer 3 2 x 5 5 x 2 2 ...

Page 22: ...3 1 00000 3719 Buttonhead screw M5x10 14 1 9005810 Ignition key 15 1 9004432 Ignition switch for advanced electronics ID no QBxxxxx onwards 16 2 9004303 Cover for indicator switch 17 2 9004435 Indicator switch for advanced electronics ID no QBxxxxx onwards 18 1 9004302 Steering wheel cover bottom 19 1 9004301 Steering wheel cover top 20 1 9005802 Srew Ejot K40x12 21a 1 9007303 Rear cover steering ...

Page 23: ...Bxxxxx onwards 30b 1 9008791 Tiller PCB Dual control for advanced electronics ID no QBxxxxx onwards 30c 1 9008790 Tiller PCB Full option for advanced electronics ID no QBxxxxx onwards 31 1 9007223 Console bottom 32 4 9005802 Screw Ejot K40x12 33 2 00000 3200 Recessed buttonhead screw M5x12 34 2 9004641 Throttle harness 35 5 1015323 Cable clips set 25 36 2 9002104 Spacer 3 2 x 5 5 x 2 2 1 1016535 F...

Page 24: ... 1015385 Connector cover S drive 90A 9 10 11 1 1015386 S drive controller 90A 12 2 1007078 Hexagon head cap screw M5x16 13 1 1002558 Controller interface for original electronics ID no PBxxxxx only 14 1 9006124 Tule 15 2 9004503 Rear light LED 16 4 00000 1501 Hexagon nut M6 17 1 9006105 Horn for original electronics ID no PBxxxxx only 18 1 00000 4322 Hexagon bolt M8x12 19 1 9004431 Speed sensor 20...

Page 25: ... S drive controller 120A 7 2 9006080 Hexagon head cap screw M5x25 8 2 00000 3212 Recessed buttonhead screw M4x25 9 10 1 1015385 Connector cover S drive 90A 9 10 11 1 1015386 S drive controller 90A 12 2 00000 4036 Hexagon head cap screw M5x12 13 1 9008778 Controller interface for advanced electronics ID no QBxxxxx onwards 14 1 9006124 Tule 15 2 9004503 Rear light LED 16 4 00000 1501 Hexagon nut M6 ...

Page 26: ... post Master seat 6 1 1012523 Assy Seat post std 7 1 00000 3723 Button head screw M6x8 8a 1 1008995 Captain seat standard 8b 1 1009244 Captain seat with high back 9a 1 1008999 Armrest right Captain seat 9b 1 1008998 Armrest left Captain seat 10 2 232103 Armrest pad PU Captain seat 11 1 1008996 Seat frame with slider Captain seat 12 4 229001 Thumb screw 13 2 1009001 Detent button 14 1 9006157 Ring ...

Page 27: ...927 Hexagon bolt M4x20 11 2 00000 2106 Washer flat M4 3xD 12 1 9003476 Floormat 3W 13a 1 9004571 Front inner fender right 3W 13b 1 9004570 Front inner fender left 3W 14 4 9005928 Hexagon bolt M4x12 15a 1 9003473 Front fender right 3W 15b 1 9003472 Front fender left 3W 16 2 00000 2106 Washer flat M4 3xD 17 2 9005928 Hexagon bolt M4x12 18 1 9003457 Head light cover 19 1 9005802 Screw EJOT K40x12 20a...

Page 28: ...phite black metallic 22e 27 32 1 1015367 Front cover Moonstone blue metallic 23 2 00000 4060 Hexagon head cap screwM4x20 24 1 9004428 Head light 25 2 00000 1507 Hexagon nut M6 26 1 9003459 Front cover bottom 27 2 9004652 Push rivet 28 2 9005927 Hexagon bolt M4x20 29 2 00000 1507 Hexagon nut M6 30a 1 1015454 Front bumper 3W for original electronics ID no PBxxxxx only 30b 1 9007275 Front bumper 3W f...

Page 29: ...t 4W 11b 1 9003464 Front fender left 4W 12 4 00000 2106 Washer flat M4 3xD 13 4 9005928 Hexagon bolt M4x12 14 1 9003457 Head light cover 15 1 9005802 Screw EJOT K40x12 16a 1 9004442 Front tiller cover Ruby red metallic 16b 1 9004445 Front tiller cover Platinum white metallic 16c 1 9004448 Front tiller cover Sparkling champagne metallic 16d 1 9004451 Front tiller cover Graphite black metallic 16e 1...

Page 30: ... bolt M4x20 25 2 00000 1507 Hexagon nut M6 26 1 9003469 Front spoiler 27a 32 33 1 1015384 Front bumper 4W service set for original electronics ID no PBxxxxx only 27b 1 9003470 Front bumper 4W for advanced electronics ID no QBxxxxx onwards 28 2 9005802 Screw EJOT K40x12 29a 1 9004573 Front inner fender right 4W 29b 1 9004572 Front inner fender left 4W 30 4 9005928 Hexagon bolt M4x12 31 2 9004652 Pu...

Page 31: ...metallic 2 1 9004129 Motor cover 3 4 00000 2106 Washer flat M4 3xD 4 4 9005927 Hexagon bolt M4x20 5 2 1012526 Assy Rear fender 6 6 00000 3624 Screw M5x8 7 8 9 1 1012521 Assy Rear bumper 8 2 9003480 Reflector red 9 1 1012522 Assy Logo button Handicare 10 2 00000 2106 Washer flat M4 3xD 11 2 9005927 Hexagon bolt M4x20 12 1 9003462 Frame cover 13 4 00000 2106 Washer flat M4 3xD 14 4 9005927 Hexagon b...

Page 32: ... covers 1008572 Assy foot throttle for original electronics ID no PBxxxxx only 9007499 Assy foot throttle for advanced electronics ID no QBxxxxx onwards 2 1015545 Trolleybag 3 4930 Rear Basket 9000620 Mounting bracket rear 4 1001813 Luggage carrier 5 1001814 Walking aid holder 6 9000703 Front bag for std bracket with locking mechanism 7 1003095 Cane holder mounted to chair horizontal 8 2537 Cane h...

Page 33: ...the drive see 7 6 x Inspecting the mechanical parts x Inspecting the bearings x Inspecting the suspension x Checking the tyres x Checking all fastenings and bolts tighten if necessary x Sign the inspection record table in the user manual x It is recommended that the dealer carries out a service on the scooter at least once a year If the scooter is used intensively the service should be carried out...

Page 34: ...ndicates how the batteries are to be connected This sticker is located on the rear cover and on the battery cable Warning Ensure that the batteries are always well charged Do not use the scooter if the batteries are almost flat Doing so may damage the batteries and means you run the risk of coming to an unexpected standstill Ensure that the batteries are never completely flat This can seriously da...

Page 35: ...y inflated the range of the scooter may be reduced and the tread may wear more quickly Warning When inflating tyres never exceed the maximum recommended tyre pressure which is stated on the tyres 2 5 bar front and 3 5 bar rear Never forget to replace the valve cap after inflating the tyres The valve cap prevents dirt and sand from getting into the valve See the Maintenance table regarding tyre che...

Page 36: ... rear part Remove the retaining ring and spiral pin Remove the complete fork with wheel Remove the hexagon nut washer and bolt to take out the wheel Replace the new front fork 3W Rebuild the scooter in the reverse order Notice Some parts need to be replaced the replacement is indicated by a symbol Some operations have to be carried out by two persons this is indicated by a symbol Relevant article ...

Page 37: ...Service instructions 37 Trophy 20 Service instructions 37 Service instructions 37 5 6 7 ...

Page 38: ...ing device to raise the scooter clear of the ground Instructions The following operations are required to replace the front wheel Remove the cover and the four hexagon screws to remove the front wheel Mount the new front wheel in the reverse order Relevant article numbers 9004511 Front wheel 4W Tools used Screwdriver medium Torque wrench socket bit 6 mm Notice N a 1 2 3 4 ...

Page 39: ...tion key Instructions The following operations are required to adjust the shock absorber front Read the table for more information about the adjustment of shock absorbers Use the suspention adjustment key to adjust the shock absorber as desired Relevant article numbers N a Tools used 9000825 Suspension adjustment key Notice Position 0 soft and position 4 hard 1 ...

Page 40: ...e front cover rear part the front fender L R the front cover bottom and the front bumper Remove the Allen hexagon screws and locknut form the shock absorbers on the swing arm top and lower assy Remove shock absorber Adjust the new shock absorber according the specifications Replace the new and adjusted shock absorber Rebuild the scooter in the reverse order Note Be sure you fasten all bolts and nu...

Page 41: ...Service instructions 41 Trophy 20 Service instructions 41 Service instructions 41 3 4 5 6 7 8 ...

Page 42: ...Remove the cover and the hexagon bolt to remove the front wheel Remove the hexagon screw from the lower swing arm Remove the two axle suspension parallel bolts Remove the lock nut at the wheel side of the swing arm and turn the swing arm out of its position Replace the new swing arm Rebuild the scooter in the reverse order Relevant article numbers 9004459 Swing arm lower assy 9004458 Swing arm top...

Page 43: ...Service instructions 43 Trophy 20 Service instructions 43 Service instructions 43 3 4 5 6 7 ...

Page 44: ...e ground Instructions The following operations are required to replace the rear wheel Note Suitable work area required Remove the cover and four hexagon head cap screws to remove the rear wheel Mount the new rear wheel in the reverse order Relevant article numbers 1014662 Rear wheel 8 right black assy 1014661 Rear wheel 8 left black assy Tools used Screwdriver Torque wrench socket bit 6 mm Notice ...

Page 45: ... Suitable work area required Remove the cap and hexagon flange bolt to remove the rear wheel Remove the brake cable Remove the two hexagon head cap screw and remove the brake Mount the new brake Rebuild the scooter in the reverse order Use Loctite 243 before fastening the hexagon flange bolt with 90 Nm Relevant article numbers 9004141 Brake left Tools used Screwdriver Torque wrench socket 16 mm Al...

Page 46: ...Trophy 20 46 Service instructions 46 Service instructions 5 ...

Page 47: ...rew the carbon brush cover Pull the carbon brush out of the housing and remove the brush Inspect the collector on the anchor of the motor if the collector is seriously worn replace the entire drive unit Clean the collector on the anchor of the motor from dust with pressed air Place the carbon brush in the holder this can be done in one way only Screw the new plastic screw cap onto the carbon brush...

Page 48: ...Trophy 20 48 Service instructions 48 Service instructions 3 4 5 6 7 ...

Page 49: ...rk area required Remove the rear cover Disconnect all motor connectors from the S drive controller and the speed sensor cable Lock the freewheel lever Remove the four hexagon bolts and remove the motor cover Remove the hexagon screws and remove the free wheel lever Mount the new free wheel lever Rebuild the scooter in the reverse order Relevant article numbers 1012104 Motor brake Tools used Screwd...

Page 50: ...Trophy 20 50 Service instructions 50 Service instructions 3 4 5 6 7 8 ...

Page 51: ...Service instructions 51 Trophy 20 Service instructions 51 Service instructions 51 9 ...

Page 52: ...ve the motor cover Remove the cover and hexagon flange bolt to remove the rear wheel Remove the brake cable Remove the two hexagon head cap screws to remove the brake mounting key and brake Remove the four lock nuts and remove the transaxle and rubber mounting strips Mount the new the transaxle Rebuild the scooter in the reverse order Use Loctite 243 before fastening the hexagon flange bolt with 9...

Page 53: ...Service instructions 53 Trophy 20 Service instructions 53 Service instructions 53 3 4 5 6 7 Note Use Loctite 243 at the indicated locations during assembling the scooter 8 ...

Page 54: ...Trophy 20 54 Service instructions 54 Service instructions 9 10 ...

Page 55: ...table work area required Remove the seat Remove the battery cover Loosen the battery strap Disconnect all connectors from the battery Remove the battery Read the table for more information about the adjustment of shock absorbers Use the special adjustment tool to adjust the shock absorber as desired Rebuild the scooter in the reverse order Relevant article numbers N a Tools used 9000825 Suspension...

Page 56: ...Trophy 20 56 Service instructions 56 Service instructions 5 ...

Page 57: ...move the battery cover Remove the bolts of the rollbar 6x Remove the roll bar Remove the hexagon head cap screws Take out the shock absorber Read the table for more information about the adjustment of shock absorbers Use the special adjustment tool to adjust the shock absorber as desired Mount the new correct adjusted shock absorber Rebuild the scooter in the reverse order Relevant article numbers...

Page 58: ...Trophy 20 58 Service instructions 58 Service instructions 3 4 5 6 7 8 ...

Page 59: ...Service instructions 59 Trophy 20 Service instructions 59 Service instructions 59 9 ...

Page 60: ...equired Remove the basket and the mounting bracket for the mirrors Remove the tiller cover front Disconnect all connectors from the tiller PCB Remove the two Ejot screws and washers to remove the rear cover steering column Remove the bolt to remove the steering wheel Mount the new steering wheel Rebuild the scooter in the reverse order Relevant article numbers 9004185 Steering wheel Tools used Soc...

Page 61: ...Service instructions 61 Trophy 20 Service instructions 61 Service instructions 61 5 ...

Page 62: ...teering adjustment upwards and move the steering column downwards Remove the four hinge pins and the spiral pin Remove the hinge pin and remove the two bolts from the gas spring slider Disconnect the gas spring actuator Remove the gas spring slider and loosen the hinge pin and lock nut Mount the new gas spring Rebuild the scooter in the reverse order Note Be sure you fasten all bolts and nuts with...

Page 63: ...Trophy 20 Service instructions 63 Service instructions 63 Service instructions 63 3 4 6 7 8 9 ...

Page 64: ...Instructions The following operations are required to replace the throttle Note Suitable work area required Remove the two sheet metal screws and the throttle disconnect in between the connector of the throttle Mount the new throttle Rebuild the scooter in the reverse order Relevant article numbers 1008055 Throttle potentiometer Tools used Screwdriver crosshead Notice N a 1 2 ...

Page 65: ...move the nut the four Ejot screws and the dashboard Disconnect all connectors from the tiller PCB Remove the three Ejot screws to remove the tiller PCB Mount the new tiller PCB Rebuild the scooter in the reverse order Relevant article numbers 9007265 Tiller PCB for original electronics ID no PBxxxxx only 9008789 Tiller PCB Basic for advanced electronics ID no QBxxxxx onwards 9008791 Tiller PCB Dua...

Page 66: ...Trophy 20 66 Service instructions 66 Service instructions 5 ...

Page 67: ...the front tiller cover Remove the nut the four Ejot screws and the dashboard Remove the tyrap Disconnect all connectors from the tiller PCB Remove the three Ejot screws to remove the tiller PCB Disconnect the connectors of the console bottom Remove the recessed button head and Ejot screws disconnect the connectors the stop switch and remove the top and bottom steering wheel covers Mount the new st...

Page 68: ...Trophy 20 68 Service instructions 68 Service instructions 3 4 5 6 7 ...

Page 69: ...d to replace the controller Note Suitable work area required Remove the rear cover Remove the S drive cover Disconnect all connectors from the S drive controller Remove the two hexagon head cap screws and remove the controller Mount the new controller Rebuild the scooter in the reverse order Relevant article numbers 9002457 S drive controller 120A 1015386 S drive controller 90A Tools used Allen ke...

Page 70: ...ace the front tiller cover Note Suitable work area required Remove the basket and the mounting bracket for the mirrors Loosen the two bolts to remove the front tiller cover Mount the new front tiller cover Rebuild the scooter in the reverse order Relevant article numbers 9004442 9004445 9004448 9004451 9004454 Front tiller cover Tools used Socket 10 mm Screwdriver crosshead Notice Make sure the sc...

Page 71: ...he front cover Disconnect the connector of the headlight Take the head light cover out of the front cover Put the head light cover back in the new front cover Rebuild the scooter in the reverse order Relevant article numbers 1015363 1015364 1015365 1015366 1015367 Front cover Tools used Screwdriver crosshead Notice Make sure the scooter is switched off 1 2 Note After you have removed the screws pu...

Page 72: ...ion Switch off the scooter with the ignition key Instructions The following operations are required to replace the rear cover Note Suitable work area required Remove the rear cover Place the new rear cover Relevant article numbers 1012537 1012538 1012539 1012540 1012541 Rear cover Tools used N a Notice N a 1 2 ...

Page 73: ...oter with the ignition key Instructions The following operations are required to mount the horizontal crutch holder Note Suitable work area required Mount the horizontal crutch holder with two bolts on the seat frame Relevant article numbers 1003095 Crutch holder mounted to chair horizontal Tools used Open ended spanner 10 mm 1 1 2 110948 03 002 10 2 110948 03 003 ...

Page 74: ...ing operations are required to mount the vertical crutch holder Note Suitable work area required Remove the armrest from the backrest frame Mount the vertical crutch holder and the armrest with two bolts back on the backrest frame Relevant article numbers 2537 Crutch holder mounted to chair vertical Tools used Allen key 6 mm 1 110948 03 010 1 2 6 2 110948 03 011 1 3 2 6 ...

Page 75: ...e the two hexagon bolts and washers to remove the rear bumper Mount the crutch holder bracket on the rear frame side of the electronics compartment Drill two holes in the rear bumper drill location is indicated on the inside Replace the rear bumper and mount the crutch holder via the bumper on the bracket Relevant article numbers 1012515 Crutch holder mounted to chassis Tools used Torque wrench so...

Page 76: ...Trophy 20 76 Service instructions 76 Service instructions 5 110948 03 015B 7 1 1 1 6 110448 03 016 3 ...

Page 77: ...Use a lifting device to raise the scooter clear of the ground Instructions The following operations are required to mount the anti tip wheels Note Suitable work area required Mount with the two bolts on every side on the rear frame an anti tip wheel Relevant article numbers 1015401 Anti tip set Tools used Open ended spanner 13 mm Socket 13 mm 1 110948 03 024 13 13 ...

Page 78: ...tions The following operations are required to mount the luggage carrier Note Suitable work area required Remove the armrest from the backrest frame Mount with the two bolts on every side the luggage carrier on the backrest frame Relevant article numbers 1001813 Luggage carrier Tools used Allen key 6 mm 1 110948 03 005 1 2 6 2 110948 03 012 3 1 2 6 ...

Page 79: ...uctions The following operations are required to mount the walking aid holder Note Suitable work area required Remove the armrest on both sides from the backrest frame Mount with the two bolts on every side the walking aid holder on the backrest frame Relevant article numbers 1001814 Walking aid holder Tools used Allen key 6 mm 1 110948 03 005 1 2 6 2 2 3 1 110948 03 009 6 ...

Page 80: ...cket Note Suitable work area required Remove the armrest on both sides from the backrest frame Mount with the two bolts on every side the mounting bracket on the backrest frame Put the basket or trolleybag on the mounting bracket Relevant article numbers 9000620 Mounting bracket rear 4930 Basket 1015545 Trolley bag Tools used Allen key 6 mm 1 110948 03 005 1 2 6 2 1 2 3 110948 03 006 6 3 110948 03...

Page 81: ...m the Master seat The frame has a hole on the left and right side Make on both sides at the level of the hole a notch in the cover Left side The locknut needs to be mounted on the inside of the frame Right side The plastic bushings and pivot van needs to be used on the right side When everything is mounted place the black cap on the bolts Turn the flaps of the cover with velcro inside and close th...

Page 82: ... on the floor mat you have to drill two holes in the floor mat and frame Be sure you will not damage any cables mounted under the frame Determine the exact laying of the cables under the frame Reposition the cables in case they will be damaged while drilling the two holes Replace the floor mat and position the foot throttle mounting plate on the floor mat Drill the holes and mount the foot throttl...

Page 83: ...Service instructions 83 Trophy 20 Service instructions 83 Service instructions 83 3 110948 03 020 3 1 2 Ø6 3X 4 110948 03 021 3 3 1 2 5 110948 03 022 6 110948 03 013 7 110948 03 023 8 ...

Page 84: ...ndard 0 2 2 1 standard 0 Only remove replay parts 1 1008055 Throttle potentiometer 2 9007499 Assy foot throttle 3 9008789 Tiller PCB Basic 4 9008791 Tiller PCB Dual control 5 9008790 Tiller PCB Full option 6 9006138 Emergency stop button 7 1016535 Full option steering wheel includes 1 5 6 Since Full option steering wheel only means to exchange the complete steering wheel this may be advisable to u...

Page 85: ...an 2 seconds the service menu shall be visible First information shown after starting the service menu is the Total km 1 Pushing the hazard button again G allows you to scroll through the menu shown below If any other button other than the DSS I horn E hazard button G is switched during the service menu the display returns to the user menu and will show actual speed When the batteries of the scoot...

Page 86: ...iles per hour Default km Change by pressing the DSS I switch 2 seconds 9 Scooter type selection This reflects the diameter of the wheels used t30 Trophy speed algorithm Trophy 30 t20 Trophy speed algorithm Trophy 20 Default t30 Change by pressing the DSS I switch 2 seconds 10 This reflects if a beeping sound is enabled 0 no beep when driving backward 1 beeping when driving backward default 1 Chang...

Page 87: ...he throttle was held in during start up Speed potentiometer fault Restart the scooter without pressing the throttle Check or replace the speed potentiometer Eight LEDs of the LED bar are lit The controller is malfunctioning Replace the controller Nine LEDs of the LED bar are lit The neutral handle is in the neutral position The brake is malfunctioning Put the neutral handle in the drive position C...

Page 88: ...nown mux channel Possible controller trip 8 3600 Hardware error Possible controller trip 8 3601 Test trip latch 1 Possible controller trip 8 3602 Test trip latch 2 Possible controller trip 8 3603 Test trip latch 3 Possible controller trip 8 3608 Test trip latch 8 Possible controller trip 8 3609 Test trip latch 9 Possible controller trip 8 360a Test trip latch 10 Possible controller trip 8 360b Tes...

Page 89: ...es kg stones 92 14 5 102 16 1 Total weight including batteries 74 Ah C20 kg stones 140 22 150 23 6 Weight of heaviest component kg stones 70 11 80 12 6 Static stability in the downward direction 13 13 Static stability in the upward direction 13 13 Lateral static stability 13 13 Distance range ISO 7176 4 km miles 45 28 45 28 Dynamic stability max safe slope 9 9 Maximum speed forwards km h mph 12 7 ...

Page 90: ...Maximum dimensions of batteries lxbxh mm inches 262 x 173 x 211 10 3 x 6 8 x 8 3 Max battery capacity C20 Ah 74 Max battery capacity C5 Ah 63 Maximum permitted charging current Ampère 8 RMS height of steering column collapsed excluding seat range dependent on user weight condition of tyres type of terrain condition of battery and weather conditions with 74 Ah C20 seat height 425 mm an elevated foo...

Page 91: ... Fault Detect On Brake Light On Push too Fast Threshold 100 Push too Fast Timeout 20 Freewheel Enable Disable Inhibit 2 Horn Input Enable Off S Drive 120 140 180A S Drive II Motor Settings Current Limit Max Amps 60 Boost Drive Current Amps 90 Boost Drive Time Seconds 10 Current Foldback Threshold Amps 60 Current Foldback Time Seconds 70 Current Foldback Level 59 Motor Cooling Time Seconds 660 Curr...

Page 92: ...rive II Brake Fault Detect On Brake Light On Push too Fast Threshold 100 Push too Fast Timeout 20 Freewheel Enable Disable Inhibit 2 Horn Input Enable Off S Drive 120 140 180A S Drive II Motor Settings Current Limit Max Amps 110 Boost Drive Current Amps 120 Boost Drive Time Seconds 10 Current Foldback Threshold Amps 60 Current Foldback Time Seconds 70 Current Foldback Level 59 Motor Cooling Time S...

Page 93: ... Brake Light Off Push too Fast Threshold 100 Push too Fast Timeout 20 Freewheel Enable Disable Inhibit 2 Horn Input Enable Off S Drive 120 140 180A S Drive II Motor Settings Current Limit Max Amps 60 Boost Drive Current Amps 90 Boost Drive Time Seconds 10 Current Foldback Threshold Amps 60 Current Foldback Time Seconds 70 Current Foldback Level 59 Motor Cooling Time Seconds 660 Current Foldback Te...

Page 94: ...Drive II Brake Fault Detect On Brake Light Off Push too Fast Threshold 100 Push too Fast Timeout 20 Freewheel Enable Disable Inhibit 2 Horn Input Enable Off S Drive 120 140 180A S Drive II Motor Settings Current Limit Max Amps 110 Boost Drive Current Amps 120 Boost Drive Time Seconds 10 Current Foldback Threshold Amps 60 Current Foldback Time Seconds 70 Current Foldback Level 59 Motor Cooling Time...

Page 95: ...Tyre pressure minimum rear 3 5 bar Maximum dimenstions batteries L262xW173xH211 mm Battery connection type Anderson Maximum allowable charger voltage 30 V Maximum allowable charger current charger 8 RMS A Maximum battery capacity C20 74 Ah Maximum battery capacity C5 63 Ah Forces on levers etc Electronic switches 13 5 N Drive lever operation 20 N Parking brake 60 N Connection of charger 60 N Weigh...

Page 96: ...Trophy 20 96 Technical product information 7 6 Electrical diagram Trophy 20 Original electronics ID no PBxxxxx only ...

Page 97: ...Technical product information 97 Trophy 20 Advanced electronics ID no QBxxxxx onwards ...

Page 98: ...Therefore see the new service check instructions below Service checks instructions Check if dimensions motor brushes satisfy minimum dimensions as indicated in the illustrations accordingly to the table below Part Plan service check Motor brush At least once a year or every 2000 km Clean the collector on the anchor of the motor with pressed air from dust 8 18 New brush maximum 18 mm and minimum 8 ...

Page 99: ...User set forth in Sunrise Medical HCM s general terms and conditions of sale the rights of the Client and or User towards Sunrise Medical HCM in case of defects are limited to the provisions set forth in this warranty For the duration of the warranty period Sunrise Medical HCM guarantees that the product is without defects In case of any defects the User is required within two weeks after discover...

Page 100: ...sers have legal statutory rights under applicable national laws relating to the sale of consumer products This warranty does not affect statutory rights you may have nor those rights that cannot be excluded or limited nor rights against the entity from whom the product was purchased Clients may assert any rights they have at their sole discretion ...

Page 101: ... 200N into 9007359 Gas spring 300N 18 05a Changed QTY of position 10 and 21 Deleted position 7 stop switch Changed description of position 12 article number 9004331 Changed article number of position 27 1012535 into 9007365 Added position 34 and 35 9004641 Throttle harness and 1015323 Cable clips 20 05b Added exploded view and spare part list Console printed circuit board and throttle control acco...

Page 102: ...2 23 6a 6b Split Connector cover from 90A controller in drawing position 9 10 and 11 24 7 Changed article number position 1 into 9003907 26 8 Added position numbers 27 and 32 to position 22a 22b 22c 22d and 22e Changed position 30 in 30a and added position 30b 9007275 Added position 32 9004652 Push rivet 28 9 Changed QTY with article numbers 00000 2106 and 9005928 pos 12 and 13 Added position numb...

Page 103: ...inal advanced electronics to desciptions ID no PBxxxxx only QBxxxxx onwards 89 92 Updated electronic settings 2015 V1 12 1 Changed article numbers 15010 4100 and 9004161 into 1015118 and 1015113 13 2 Changed article number 15010 4100 9004161 and 9002054 into 1015118 1015113 and 1007448 14 3 Changed article number 1003249 into 1015117 Changed description article numbers 1012529 and 1012530 16 4 Cha...

Page 104: ...Sunrise Medical HCM B V Vossenbeemd 104 5705 CL Helmond The Netherlands T 31 0 492 593 888 F 31 0 492 537 931 customerservice sunrisemedical nl www SunriseMedical eu ...

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