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9.2
Repair
9.2.1 Users could repair or replace some spare parts like push handle,
push handle cover which could be self-maintained or replaced under the
instructions of after-sales service staff of our corporation or the dealers’.
9.2.2 Within the warranty, our corporation or the dealers will maintain or
replace the faulted spare parts, like motor, battery, charger, controller,
bearing, shaft sleeve, etc., due to material or manufacturing defects free
of charge.
9.2.3
The spare parts like motor, controller, etc. which are confirmed by
the after-sale staff or our corporation or our dealers’ to be dissembled
could be sent to our corporation or the dealers for maintenance.
9.2.4 Please contact your distributor or the after-sale service dept. of our
corporation for any questions regarding the maintenance of power
wheelchairs.
ATTENTION!
In order to ensure the quality of wheelchair, during the
maintenance, if any consumable parts such as battery,
wheels, joystick, motor/actuator and charger need to be
replaced, please contact this company or dealer, replacing
the original parts of same model and specification. The
repair should be carried out at the professional maintenance
room of our corporation or the dealer(s).
10.
TRANSPORTATION AND STORAGE
Transportation
You can load and transport according to the shipping marks and graphics
on cartons. For details, see the attachment.
Storage
Your wheelchair should be stored in a clean indoor environment with
relative humidity ≤80% , temperature between 0~50°, good ventilation
and free from corrosive gas. Remove the battery from the wheelchair
prior to storage. Otherwise, the frame may rust and the electronics may
be damaged.
11.
QUALITY ASSURANCE
11.1
5-year warranty service for chair frame
11.2
Within 12 months from the purchase date, for the following parts,
we will supply free maintenance or replace service for original
customer after the dealer check and find out any materials or production
defects.
●
Electrical control or lever system
●
Motor/Drive System
●
Bearing and shaft sleeve
11.3
12-Month warranty for the batteries. Please note the warranty
service is provided by your dealer, and finally finished by our after-sales
department and dealer together.
Out of warranty
■
ABS plastic cover shell and rubber pad
■
Tyre
■
Interior decoration
■
Damage by abuse,wrong operation,accidents and negligence
■
Business use or other abnormal use