17
Troubleshooting
• Remove the batteries before carrying out maintenance on the machine or when checking that its parts are in proper working
order.
• To avoid unnecessary hassles, consult the following table before contacting a qualified repair person
with any mechanical
issues.
Unit will not blow
or mulch
Unit will not start
1. Bag full
2. Blocked tube
3. Blocked impeller
4. Tubes are not installed properly.
5. Collection bag is not installed properly
7. Batteries are not inserted properly or
batteries are flat.
1. Batteries are not inserted properly or batteries
are flat.
2.
On/Off switch is in the OFF position.
3. Defective power switch
4. Tubes are not installed properly
5. Collection bag is not installed properly
6. Intake cover is not closed.
1.
Empty the bag.
2. Clear the blockage.
3. Clear the blockage.
4. Remove and reinstall the tubes. Make sure they are
locked in securely.
5. Remove and reinstall the collection bag. Make sure it is
locked in securely.
7. Charge the batteries and insert them in the
compartment properly.
1. Charge the batteries and insert them in the
compartment properly.
2.
Slide the power switch to the ON position and
select your desired speed setting with the speed
control.
3. Call the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563).
4. Remove and reinstall the tubes. Make sure they are
locked in securely.
5. Remove and reinstall the collection bag. Make sure it is
locked in securely.
6.
Ensure that cover is fully closed and locked.
Problem
Possible Cause
Solution
