English - 8
English - 9
Problem
Possible Cause
Solution
The steamer does not produce
any steam.
The steamer does not produce
any steam, The steamer has
not heated up sufficiently.
You pressed the trigger and
then released it.
The water level in the water
tank is too low.
The steamer is not plugged in.
Electrical outlet is not working.
The steamer is not turned on.
The steamer does not produce
any steam, wait until the
indicator light turns solid red
before using the steamer.
Press the steam trigger fully
and keep it pressed or move it
to the lock down position for
continuous steam.
Unplug the steamer, let it
cool completely and refill the
water tank.
Make sure the steamer is
plugged into an electrical
outlet.
Plug into another electrical
outlet.
Plug the steamer into a
standard electrical outlet. The
red Indicator light will flash
on and off, indicating that the
steamer is heating up. The
light turns solid red, indicating
that the Steamer is ready for
steaming.
The steamer makes a rattling
noise and vibrates.
The water pump inside the
unit detects the water level
is low.
Unplug the unit, let it cool
completely and refill water
tank.
The steamer leaves water
drops on the garment.
The accessory attachment
being used may have
condensation.
Let the appliance cool
completely, remove
attachment and wipe dry.
The steamer is making a
buzzing noise while steaming.
The water pump is running.
This noise is normal.
TROUBLESHOOTING
CARE AND CLEANING
CLEANING
1. Make sure unit is off, unplugged and allow it to cool completely before
cleaning.
2. If there is water in the water tank, remove the tank and turn it upside
down to ensure all the water empties out.
3. Wipe exterior surfaces with a soft, damp cloth. Dry thoroughly.
Warning:
Never immerse steamer, cord or plug in water or any other
liquid.
• Do not use abrasive cleaners or scouring pads that can scratch
the surface.
• Do not place in the dishwasher.
CLEANING WITH VINEGAR AND WATER
It is recommended to clean your Steamer every two months to reduce
mineral buildup that can affect the performance of your unit.
1. Turn off the unit and let it cool completely.
2. Remove water tank and make sure it is empty.
3. Fill water tank with a solution of 50% white vinegar and 50% water up
to the max level.
4. Plug unit into electrical outlet and press trigger to run a full steaming
cycle.
5. Once steaming is finished, fill with clean water and repeat process until
the vinegar odor is eliminated.
STORAGE
Store the unit in upright position, in a clean dry place with a flat, sturdy
surface. Make sure the water tank is empty. If not, remove it and turn it
upside down to ensure all the water empties out and avoid leaks.
