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S E R V I C E A N D M A I N T E N A N C E
Replacement Parts
• Decanters – You can usually purchase a replacement decanter from the store where
you purchased your coffeemaker. If you are unable to find a replacement, please call
1-800-667-8623 in Canada or 1-800-672-6333 in the U.S. for information on where
you can find a store that carries replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the store where you purchased it. All
repairs and replacements must be made by Sunbeam or by an authorized SUNBEAM
®
Service
Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone
numbers to find the location of the nearest authorized service center:
Canada 1-800-667-8623
U.S. 1-800-458-8407
You may also visit our website at
www.sunbeam.com
for a list of service centers.
To assist us in serving you, please have the coffeemaker model number and date of purchase
available when you call. The model number is on the bottom of the coffeemaker.
We welcome your questions, comments or suggestions. In all your communications, please
include your complete name, address and telephone number and a description of the problem.
One-Year Limited Warranty
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada,
Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions
(collectively “JCS”) warrants that for a period of one year from the date of purchase, this
product will be free from defects in material and workmanship. JCS, at its option, will
repair or replace this product or any component of the product found to be defective during
the warranty period. Replacement will be made with a new or remanufactured product or
component. If the product is no longer available, replacement may be made with a similar
product of equal or greater value. This is your exclusive warranty. Do NOT attempt to
repair or adjust any electrical or mechanical functions on this product. Doing so will void
this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail
purchase and is not transferable. Keep the original sales receipt. Proof of purchase is
required to obtain warranty performance. JCS dealers, service centers, or retail stores selling
JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use on improper voltage or current, use
contrary to the operating instructions, disassembly, repair or alteration by anyone other
than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts of
God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of
any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of
merchantability or fitness for a particular purpose is limited in duration to the duration of
the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory
or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or
misuse of, or inability to use the product including incidental, special, consequential or
similar damages or loss of profits, or for any breach of contract, fundamental or otherwise,
or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental
or consequential damages or limitations on how long an implied warranty lasts, so the
above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary
from province to province, state to state or jurisdiction to jurisdiction.
How To Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service,
please call 1-800-458-8407 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service,
please call 1-800-667-8623 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business Jarden
Consumer Solutions located in Boca Raton, Florida 33431. In Canada, this warranty is offered
by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer Solutions,
located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem
or claim in connection with this product, please write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE
ADDRESSES OR TO THE PLACE OF PURCHASE.
